Userpilot

MARCH 24, 2021

Defining your product strategy is the most important aspect of deciding to build something new. It helps your entire team rally around a vision and a set of outcomes, making sure everyone is aligned in reaching those product growth goals. What is a product strategy? How do you set a product vision?

Product Research 119

Product Research Onboarding KPIs Product Strategy User Testing 119

The Product Coalition

JANUARY 12, 2023

And What You Can Do to Avoid Them Disclaimer: I don’t really believe you can ‘teach’ Product Management. That’s what I did in 2022 and doing so, I also got to dig into a lot of clients’ products. Product Managers I work with often tell me that “the purpose” has been decided by top management “a while ago”.

Product Research 121

Product Research User Testing Weak Development Team Customer Experience 121

Userpilot

JUNE 20, 2023

Why is product idea validation important? As a product manager, how can you effectively validate ideas and build a successful product that delights users? TL;DR Product idea validation is a process during which product teams test and tweak the product concept to ensure it satisfies a real market need.

User Testing 98

User Testing Product Research Feedback Software Customer Feedback 98

Userpilot

APRIL 28, 2023

Any product manager should understand the power of a product adoption framework as it can transform their ability to help users get value from their product and achieve their goals. A product adoption framework is a set of tools, tactics, rules, metrics, and more – all aimed at helping improve your adoption rate.

Analytic Tools 98

Analytic Tools Feedback Software Framework Onboarding KPIs 98

The Product Coalition

MAY 1, 2023

The team stressed. The market was ripe for us to introduce a new product. The team stressed. The market was ripe for us to introduce a new product. Then in strolls the design team, telling us to step back. Another blocker in my path preventing me from moving the product team into action.

Weak Development Team 109

Weak Development Team User Testing Data Visualization Product Research 109

The Product Coalition

OCTOBER 30, 2023

It was another bad start to what seemed like Groundhog Day. “I This was the third conversation we were having about the product, an app that served our own company along with external customers. We shifted from functional and feature budgeting to portfolio and product budgeting. But it’s not like we shut the product down.

Roadmap 113

Roadmap Feedback Software Onboarding KPIs User Testing 113

Product Talk

MARCH 8, 2017

One of the best signs of an effective product team is a regular cadence of customer interviews and product experiments. Without a strong background in research methods, it’s hard to know how you are doing. I’ve developed a simple framework to help teams evaluate the effectiveness of their methods.

Customer Experience 326

Customer Experience User Testing Customer Feedback Product Research 326

Product Management University

DECEMBER 13, 2022

Product experience is a vital part of product design and development. Your product should be able to make customers measurably better at specific job tasks that are critical to their success, for sure, but does it do so easily and efficiently, and even more importantly, do those customers actually enjoy using it?

Customer Experience 147

Customer Experience Onboarding KPIs User Testing Customer Feedback 147

Userpilot

MAY 19, 2022

Have you ever wondered what makes a successful product and how a product manager can build one? If yes, you’re in the right place as we’re just about to explore the 12 must-have characteristics of successful digital products. To be successful, your SaaS product needs to provide the right mix of features.

Feedback Software 98

Feedback Software Research Software User Testing Product Research 98

The Product Coalition

FEBRUARY 3, 2022

The Lean Product Playbook Summary?—?How How to Find Product-Market Fit “Main reason why most of the products fail is due to lack of product-market fit.” ~Dan Dan Olsen Product-Market Fit is inarguably one of the main factors deciding on product success or failure. But what product-market fit is, exactly?

User Testing 138

User Testing Product Research Product Marketing Customer Experience 138

The Product Coalition

DECEMBER 8, 2019

Highly effective Product Managers develop themselves in 5 key areas. Highly effective Product Managers (or what I call Exponential PMs) tend to be strong in all of these areas. This is based on studying, speaking with, and coaching PMs and product leaders. We’ll start, as many philosophical discussions do, with a burger.

Weak Development Team 92

Weak Development Team Development Analytic Tools User Testing 92

The Product Coalition

MARCH 7, 2023

How to prepare for a user interview, all the way to sharing the results with your team. The skill of running effective user interviews is key to defining your target users, finding product-market fit , growing your product, figuring out what to build next — or just simply understanding how users perceive your product.

User Testing 119

User Testing Customer Feedback Customer Experience Data Visualization 119

Product Talk

SEPTEMBER 9, 2020

I first met Petra Wille, a fellow product coach, at Mind the Product and was immediately impressed with her work. While I tend to focus on helping teams, Petra’s work centers around helping product leaders—the people who manage product managers. Petra is open and generous with her knowledge. Hello everybody.

Feedback Software 185

Feedback Software User Testing Product Research Research Software 185

Mind the Product

DECEMBER 23, 2017

Every week I curate the best product and design content from across the internet into our weekly product management newsletter Prioritised. There is a flaw at the heart of the term Minimum Viable Product: it’s not a product. Rik Higham argues that we should ditch MVPs and focus on testing assumptions. HACKER NOON].

Customer Feedback 0

Customer Feedback Product Research Weak Development Team Agile 0

Mind the Product

APRIL 26, 2019

In this entertaining and insightful talk from Mind the Product Singapore 2019, Sherif Mansour, Distinguished Product Manager at Atlassian, shares some common misconceptions about the product management craft, how we need to think differently about those issues, and what we should be doing instead.

Weak Development Team 141

Weak Development Team Data Visualization Product Research Entertainment 141

Product Talk

APRIL 21, 2021

Welcome to JEDI Training for Continuous Discovery Teams. I work as a product discovery coach. I’ve had the luxury of working with teams all over the world, and I teach them a structured and sustainable approach to continuous discovery. I’m Teresa Torres. Tweet This. Why Design Justice Matters.

Product Research 291

Product Research User Testing Research Software Analytic Tools 291

Userpilot

APRIL 25, 2022

Are you using a friction log to track and prioritize what to improve in your product? In this guide, our aim is to help savvy product managers understand what friction logs are, where you might use them, and how to create them. Product friction describes anything that causes your users difficulty. Not all friction is bad.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization User Testing 98

Mind the Product

DECEMBER 6, 2019

In this #mtpcon London talk, Kate Leto examines the importance of emotional intelligence in individuals and teams and asks how it can be used to make better hiring decisions. If we want to build greater emotional intelligence into our product teams, then we need to design our hiring processes to look for it. Key Points.

Weak Development Team 196

Weak Development Team Reporting Tools Product Research Research Software 196

Split

MARCH 19, 2024

Secondly, it caused teams to start hoarding flags. Before this rule was added, occasionally, when a team or individual found themselves with some extra time, they would remove an easier-to-remove flag. I heard of teams purposely keeping easy-to-remove flags in the codebase as placeholders for the next flags they needed to add.

Software Review 52

Software Review Systems Review Weak Development Team Framework 52

Userpilot

OCTOBER 4, 2022

With three main parts: input, action, and output, growth loops come in many formats including referral programs, user-generated content, social shares, and more. The Pirate Metrics Framework organizes the traditional funnel into five stages in the customer journey: Acquisition, Activation, Retention, Referral, and Revenue ( AARRR ).

Customer Experience 98

Customer Experience User Testing Onboarding KPIs Software Review 98

The Product Coalition

JANUARY 26, 2022

Source: everypig.com Pork production is quite a competitive environment in the US now. Table of Contents The Story Begins in Iowa ; Joining the Family Business ; Creating the Solution ; Making the Product ; Technical Challenges ; Moving To the Market ; Founder Tips ; Conclusion. At first, he observed the production flow in the company.

Reporting Tools 118

Reporting Tools Feedback Software Data Visualization Engineering 118

ProductPlan

OCTOBER 24, 2019

Product management is one of the least-defined roles in the professional world. But you can identify many of the skills and habits you’ll need to be effective in this career by learning from other successful product managers (PM). Highly Effective Product Managers Prioritize their Roadmaps According to Value (Not Features).

Product Research 54

Product Research Product Management Product Manager Weak Development Team 54

Department of Product

OCTOBER 23, 2022

Product Principles – Examples for Product Managers Make decision making easier with inspiration from top product companies Product principles are used by product teams to help guide decision making. Strategic decisions are fundamental questions of what value your product delivers, to who and why.

Research Software 52

Research Software Product Research Product Management Product Manager 52

PMLesson's Ace the PM Interview

JULY 1, 2020

Learn a framework for quickly pitching a new product idea, and enhance your career! When I interview a product manager to work in my team, I want to know that they understand the whole of the product cycle - how to make it happen, from concept to rollout and beyond, and most importantly what will make it successful.

Vision 72

Vision User Friction Product Management Product Manager 72

Userpilot

JANUARY 31, 2023

Winning new business is critical for any savvy product manager: a new client onboarding checklist template can help you systemize your path to a successful customer onboarding process. Used correctly, this sort of customer onboarding checklist can become an invaluable tool for any product manager.

Onboarding KPIs 98

Onboarding KPIs User Testing Analytic Tools Feedback Software 98

The Product Coalition

MAY 15, 2019

As a result, like many others I too have started to think of myself as more of a “product person” these days?—? One signal I’ve been giving much thought too of late is the collision of two roles, Product Management and Product Ownership. A topic of hot debate in the agile and product circles but with very few answers.

Product Management 92

Product Management Product Manager User Testing Product Research 92

Hutwork

MARCH 9, 2018

Many entrepreneurs and product managers write about the skills they brought to the table and those they learned along the way. And as a product manager finding out how others made a strategy work, whether it was implementing a road-map software or avoiding other’s pitfalls can make or break your product’s success.

Article 82

Article Feedback Software Research Software User Testing 82

Intercom, Inc.

DECEMBER 19, 2018

Intercom, the product, continued to develop at a fast pace with hundreds of new features big and small – from an entirely reimagined Messenger to a thriving Intercom App Store to next generation chatbots, Custom Bots and Answer Bot. We invested in more social and video content as well to connect with more of you.

Analytic Tools 150

Analytic Tools Research Software User Testing Customer Experience 150

Gainsight

SEPTEMBER 28, 2022

First, the bad news …. The priorities that customer success teams live and breathe every day are now the top CEO and investor priorities. In a world of stagnant or declining sales, the work of post-sales and customer success teams has never been more important. Grow Through Your Product. Inflation is up. The good news?

Customer Experience 52

Customer Experience Analytic Tools Customer Feedback Weak Development Team 52

PMLesson's Ace the PM Interview

MAY 22, 2021

In general, try to be authentic and genuine, while also showing that you've done research on the company and are genuinely excited to work there. Managing Individuals How do you run 1:1s with your team? What was some difficult feedback that you received? How do you handle poor performers? and why was it hard to receive?

Engineering 52

Engineering Weak Development Team Technical Review Research Software 52

Intercom, Inc.

FEBRUARY 18, 2020

Watch the video above to learn more, or read a lightly edited transcript below. Eight years ago it was founded by four Irish co-founders keen to build something that would help people like them, product people, connect with their customers in a more personal way. Period of growth. Ember was released eight years ago.

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Construction Engineering Framework Weak Development Team 221

Roadmunk

SEPTEMBER 21, 2017

Throughout my career as both a product manager and startup founder, there’s been one severely underrated skill I credit for much of my success—and that’s reading. I’m constantly consuming articles on product management, product culture, startups and entrepreneurship to bolster my career as a product person and leader.

Article 81

Article User Testing Product Research Technical Review 81

Userpilot

APRIL 27, 2021

We hate to admit it, but there isn’t one product that is going to increase your conversion rate and reduce your churn magically. They needed a combination of their own product for personalized video onboarding, Intercom for email automation, a tool for customer segmentation, and another tool to measure the results.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Product Bookshelf

JANUARY 3, 2017

Sprints enable you to get answers to key product and service questions in just five days. The process moves through identifying questions, creating solutions, storyboarding, prototyping, and testing with customers. Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days by Jake Knapp.

User Testing 48

User Testing Product Research Feedback Software Testing 48

Mind the Product

APRIL 23, 2018

MTP Engage returned to Hamburg last week as the largest gathering of product people in Germany for the second year in a row. Over 350 product people gathered to make new connections, share experiences, and learn from 20 amazing speakers. To Build Great Products, Build Great Culture. Two Tracks of Product Insights.

Agile 113

Agile Weak Development Team User Testing Customer Feedback 113

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. So how do you create a strong, enterprise-ready team? Not just support on steroids: How to build a customer success team.

User Testing 177

User Testing Customer Feedback Customer Experience Strategy 177

BrainMates

SEPTEMBER 18, 2019

It’s heart-breaking that, after all the effort that goes into developing and launching a new Product, from so many different people, 40% of product launches fail. Markham’s landmark study showed [1] and this is what we learned about at the latest Product Talks in Sydney. So, why does Kent think product launches fail?

Product launches 49

Product launches User Testing Weak Development Team Product Research 49