Product Talk

DECEMBER 18, 2024

I was asked to give a ten-minute overview of my continuous discovery framework and then participated in a fireside chat where the host, Cecilie Smedstad , asked me to go deeper in a few areas. I started my career as a software engineer. I did classic web development before there were frameworks back in the ’90s.

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Product Talk

DECEMBER 11, 2024

For this edition of Product in Practice, were not talking with a product manager, a designer, a UX researcher, or even an engineer. Eva Spexard is the Head of Operations and People at Passion.io , a mobile app builder for creators. helps its customers monetize their passion and skills and reach their audiences with their own app.

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Product Talk

NOVEMBER 6, 2024

Teeba shared how she applied continuous discovery ideas and frameworks to her job search. It’s often more common to see project-based user research rather than an ongoing, iterative discovery process.” . She had found a way to both stand out in the job search and identify potential employers that were likely to be a good fit.

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The Product Guy

NOVEMBER 9, 2017

Why do I need a framework? A research conducted by Alpha UX found that 25% of Product Manager surveyed wished for a clearer product roadmap and strategy. Research article. Lastly, to make the most out of this framework, it’s best if your organization has already implemented some variation of the Agile Methodology.

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Lenny Rachitsky

FEBRUARY 9, 2025

Brought to you by: • Enterpret —Transform customer feedback into product growth • Vanta —Automate compliance. While AI models will continue to improve, the real “moat” around your product lies in your ability to listen to users and iterate quickly. Listen now on Apple , Spotify , and YouTube.

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UX Planet

APRIL 9, 2025

Its nearly impossible to improve a design without feedback from others. Instead, its about determining whether a design meets its objectivesfor users and the business. In this article, Ill share a general 4-step framework I use when conducting a design critique. What user problem does this product solve forthem?

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Product Talk

SEPTEMBER 13, 2023

They’ll place more trust in you to pursue the opportunities and solutions you believe will have the most impact on your desired outcome. We spoke with User Research Director Niklas Fischerström and Chief Product Officer Francesca Cortesi to learn how they’ve worked together to roll out continuous discovery habits at Hemnet.

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Alchemer Mobile

FEBRUARY 2, 2021

Unfortunately, “If you build it, they will come” does not hold true when it comes to the mobile app launch. This famous line from Field of Dreams is all too representative of how many app publishers face the ‘inessentiality’ of mobile marketing. They focus all of their time and resources on building a great app. It’s marketing.

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UX Planet

NOVEMBER 13, 2024

Maybe you’ve even tried some popular AI tools, like the good ol’ ChatGPT. But did you know that certain AI tools work best at specific phases of the design process? Having tested a selection of AI design tools, I’ve found that some are better suited for certain stages of the UX design process than others.

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UX Planet

OCTOBER 28, 2024

Research Research is the foundation of the product design process. This stage involves gathering qualitative and quantitative data to understand the target users, their needs, behaviors, and pain points. Formulate clear questions that will guide your research activities. Form a hypothesis about user behavior.

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UX Planet

DECEMBER 6, 2024

Transforming user experience in cars-as-a-service industry through Strategic AI/ML Integrationa UX casestudy. Overview This case study focuses on integrating AI/ML to improve user experience in the car-as-a-service automobile marketplace. CaaS platforms function similarly to e-commerce marketplaces, but for automobiles.

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Intercom, Inc.

DECEMBER 10, 2019

To fully understand what such a change in thinking requires, we’ve realized that it’s important to understand what we call the “product impact framework” – the steps of cause and effect that culminate in positive outcomes for the business. The Product Impact Framework felt like a natural progression from features to outcome.

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Roman Pichler

MARCH 12, 2024

Without the strategy, it’s virtually impossible to determine the right features and user experience: If we don’t understand who the users are and which problem the product should solve, how can we then identify the right functionality and capture the right user stories? As helpful as a product strategy is, it’s not enough.

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Product Innovation Educators

SEPTEMBER 16, 2024

What product managers need to know about the Targeted Innovation Process Watch on YouTube TLDR The Targeted Innovation Process is a practical framework that helps product managers drive innovation in their organizations. This approach focuses on understanding customer needs, generating quality ideas, and turning those ideas into real value.

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Userpilot

NOVEMBER 7, 2024

An interactive demo is a self-guided walkthrough that uses tooltips, modals, hotspots, and other interactive elements to help users quickly explore your SaaS product. Why build interactive demos for your SaaS product? This both shortens the sales process and enhances the customer experience. This results in faster Aha!

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The Product Coalition

JANUARY 23, 2022

Manual testing of your mobile products is important and useful. However, it does not scale well, with the myriad of devices, OSs, screens and other combinations that exist on the market that your users will utilise. What is Mobile Test Automation? Why do Mobile Test Automation? an app or website. What to automate?

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UX Planet

APRIL 19, 2025

How New Heuristics Are Reshaping the Creative Process Between Humans andMachines Image generated byChatGPT When the wave of generative AI tools began flooding the market, I must confess my reaction was mixed: a sense of fascination for the possibilities and concern for the ethical challenges looming on the horizon.

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Product Talk

NOVEMBER 22, 2023

Opportunity solution trees are a simple way of visually representing the paths you might take to reach a desired outcome. These are the customer needs, pain points, and desires that, if addressed, will drive your desired outcome. These are the customer needs, pain points, and desires that, if addressed, will drive your desired outcome.

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Intercom, Inc.

SEPTEMBER 3, 2020

Which is why customer feedback is a big deal to all of our teams – it’s really integral to what we do and how we build. So If you’ve ever asked yourself – how does my feedback add up to the features and updates that we build? Jen Murphy – Senior Product Researcher.

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Lenny Rachitsky

JANUARY 14, 2025

So I’ve been on the hunt for a framework that actually helps you measure and increase your velocity. Laura and her team spend every working hour researching, designing, and experimenting with ways to measure and improve team velocity (while avoiding burnout). Her background is in developer tools and distributed systems.

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Product Innovation Educators

JANUARY 8, 2024

Mastering the art of customer conversations – for product managers As a product person, you know or at least have heard how important it is to talk with customers. Also, if you are not a complete newb, you also know you can’t simply ask the customer what they want. 6:09] How do we ask customers the right questions?

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Product Talk

AUGUST 14, 2024

They might feel anxious about taking on tasks that are new to them and outside their regular routine at work, like speaking directly with customers. We’ll dig into why the engineers were hesitant to get involved, the solution they came up with, and some of the lessons they’ve learned along the way. To help people win with money.

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Intercom, Inc.

AUGUST 25, 2020

There’s a lot of discussion around conversational computing these days – at Intercom, we talk about our conversational relationship platform , conversational support and conversational marketing. But what makes software conversational? In software, gaps in understanding can be relatively small (“How do I filter by location?”)

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Product Innovation Educators

OCTOBER 14, 2024

How product managers can use AI to work more efficiently Watch on YouTube [link] TLDR AI is changing how we manage products and come up with new ideas, giving us new tools to work faster and be more creative. AI can help in many parts of making a product, from research to writing product plans and documents.

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Product Talk

AUGUST 18, 2021

Good product discovery includes the customer throughout the decision-making process. Good product discovery includes the customer throughout the decision-making process. Good product discovery includes the customer throughout that process. If we are lucky, we might do some customer research at the beginning of the project.

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Product Talk

DECEMBER 7, 2022

Customer interviewing is one of the most valuable activities a product team can do. It’s simply the easiest, most sustainable way of learning about your customers and what they need. Customer interviewing is one of the most valuable activities a product team can do. What doesn’t count as a customer interview? Tweet This.

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The Product Coalition

JANUARY 11, 2023

Photo by Dylan Gillis on Unsplash Market research and user experience research (UXR) are often confused as being the same thing, but they are actually distinct fields with their own goals and methods. To choose the appropriate research method for the business, it’s important to clarify the problem we are trying to solve.

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Product Innovation Educators

MARCH 11, 2024

The Discover, Analyze, Create, Develop Design Thinking Framework for product managers You’ve heard about Design Thinking or even tried it. It is a simple-to-understand tool for solving problems, developing strategy, and most commonly for us product professionals, for developing a new product or service. Research: Build empathy.

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UX Planet

JANUARY 10, 2025

In an article published by Barclays customers are looking for ways to spend more wisely to offset growing living costs. In this article, well explore how two renowned frameworks, Robert Cialdinis Principles of Influence and BJ Foggs BehaviorModel. Human wants are insatiable.

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UX Planet

JANUARY 15, 2025

User engagement metrics measure how actively and effectively users interact with a platform, product, or service. These metrics help businesses evaluate user interest, satisfaction, and retention. This article explores key user engagement metrics and offers practical tips for improving themetrics. E-Commerce (e.g.,

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UX Planet

MARCH 9, 2025

What parts of the system design will be addressed? This is especially valuable for large systems that contain many different parts. This can include user research and discovery, heuristic evaluation, and results of usability testing. Bad vision statements To be the best eCommerce platform in theworld.

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Melissa Perri

OCTOBER 22, 2024

or so narrow they box you into today’s solutions instead of tomorrow’s possibilities. The “Pet Project” Parade: Goals that are actually solutions in disguise. Neither tells you which customers matter most, which problems to solve first, or how to choose between competing initiatives. Okay… but that’s a target, not a strategy.

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The Product Guy

FEBRUARY 3, 2019

I prided myself on knowing my customers. When I built a new feature, I knew exactly who would benefit from it and knew who to call for feedback. I had many, many more customers (millions more), but no way of segmenting these customers into personas or roles like at my previous job. But that was my old job in edtech.

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Userpilot

MARCH 5, 2025

Customers who actively connect with your brand are more likely to stay loyal, spend more, and become advocates. That’s where customer engagement software comes in. The right platform will equip you with the tools to interact effectively, gather valuable feedback, and build lasting customer relationships.

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The Product Guy

OCTOBER 9, 2018

This sort of hand-waving has been most prevalent in software companies, where the supposed price of strategy missteps is seen as low. However, this is a naïve analysis that overlooks lost market share due to poor strategic thinking, or the demoralizing effect on engineers having to repeatedly rewrite code because of poor product-market fit.

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