Mind the Product

MAY 16, 2018

In just over five years, Ford was reporting $20 billion in profits and was the only automotive company in the US to avoid a government bail-out. But, when asked about the greatest moment of the turnaround, Mulally says it was when his executive team started being comfortable enough with him to tell him the truth.

Weak Development Team 79

Weak Development Team Automotive Data Visualization Feedback Software 79

Gainsight

AUGUST 2, 2021

If you have ever waited in line for a COVID test or vaccine, you understand how successful operational leadership can hinder or accelerate a positive customer experience. In most organizations, CS Operations governs six key components: Reporting. Building the proper foundation early on will set your team up for success in the long run.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools User Testing 52

ProductPlan

DECEMBER 13, 2021

It’s a word that isn’t commonly favoured by the Product community because Transformation Programs rarely allow Product Teams to autonomously decide how they’ll achieve their mission. Organisations arbitrarily issue new role titles such as Product Owner, Agile coaches are bussed in, and teams are organised in “squads”.

Weak Development Team 97

Weak Development Team Agile Technical Review Product Research 97

bpma ProductHub

OCTOBER 16, 2016

Currently at Pragmatic Marketing, Paul helps companies build product teams by teaching their managers and marketers how to become market-driven. Most companies and product teams have to find the right balance between investing in the new and supporting existing products. On Innovation vs. Execution in Product Management.

Reporting Tools 150

Reporting Tools Research Software Analytic Tools User Testing 150

Mind the Product

OCTOBER 23, 2019

The team won’t respect me if I’m not technical”. Product teams often attract people who are used to being the smartest people in the room. Product leaders often find themselves in their position because they were the best of a bunch of product managers. Julia Harrison – Head of Product at Government Digital Service.

Customer Feedback 83

Customer Feedback Leadership Reporting Tools Weak Development Team 83

The Product HQ

FEBRUARY 1, 2023

Technical program manager (TPM) roles range from mid to senior-level positions that support organizations with their product goals. They work with leaders and their own teams across organizations. TPMs are responsible for communicating complex technical ideas to both technical and non-technical team members.

Technical Review 52

Technical Review Reporting Tools Software Review Weak Development Team 52

Product Innovation Educators

AUGUST 19, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. good-products-bad-businesses/. Building your product team – interview with Steven Sinofsky, former MS Windows President. increase the number of right products developed.

Data Visualization 50

Data Visualization Weak Development Team Customer Feedback Research Software 50

Mind the Product

JULY 6, 2018

Failing is an eventuality in software development. Product managers are asked to look after all facets of a product’s development, from conception to launch. Here are some of the hacks and tools I’ve found that have made my decision making easier, and which have helped to make my failures a positive learning experience.

Research Software 89

Research Software User Testing Product Management Product Manager 89

The Product Coalition

APRIL 26, 2021

The second stage refers to gathering data so that the Scrum Team can have data-informed Retrospectives. As I have observed in practice, many Scrum Teams either limit the data gathering part of the Retrospective, thus lacking vital information. The Scrum Team identifies the most helpful changes to improve its effectiveness.

Data Visualization 89

Data Visualization Information Reporting Tools Agile 89

The Product Coalition

APRIL 2, 2022

There is a framework for almost every stage of our Product development lifecycle, but one of the only transversal things is that we need people to make things happen. We have to develop an appetite for generating fresh ideas. Embrace diversity and give voice to every team member. It is the only thing”.

Product Management 155

Product Management Product Manager User Testing Customer Experience 155

Sequent Learning

DECEMBER 17, 2021

It’s a word that isn’t commonly favored by the Product community because Transformation Programs rarely allow Product Teams to autonomously decide how they’ll achieve their mission. Organizations arbitrarily issue new role titles such as Product Owner, Agile coaches are bussed in, and teams are organized in “squads”.

Weak Development Team 52

Weak Development Team Technical Review Product Research Customer Experience 52

ProductPlan

MARCH 11, 2022

Finding a new team member creates anxiety for many managers and for a good reason. The right hire unlocks new capabilities, allowing the team to achieve even more. The wrong choice, however, can drag down the highest functioning of teams. The perfect product operations candidate might not even know to search for this job title.

Data Visualization 52

Data Visualization Reporting Tools Feedback Software Weak Development Team 52

Userzoom

JUNE 9, 2020

I’m in the unusual position of seeing directly (and indirectly) how hundreds of businesses’ digital departments across different industries have reacted to COVID-19, through my role as a UX research partner at UserZoom. Use your analytics, product teams, front-line customer teams, and explore all this data.

User Testing 121

User Testing Product Research Research Software UX 121

The Product Coalition

JUNE 20, 2018

While educating people about data science is a pursuit I see as being mostly positive, it does occasionally lead to horror stories like this one: An executive once told me that they knew “just enough about data science to be dangerous.” Perhaps a lack of governance is leading to a bunch of crap making its way into your data.

Data Visualization 60

Data Visualization User Testing Product Research Customer Experience 60

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

Modus Create

AUGUST 4, 2021

Poor test data management is the leading cause of test automation failure. Though, for some teams, this is less than an ideal approach. Sanity checks can expedite the tests or immediately alert the teams if the environment has to go through changes or bug fixes. Testing teams do not have access to the data sources.

Data Visualization 52

Data Visualization User Testing Product Research Testing 52

UX Studio: Product Management

NOVEMBER 1, 2019

This is why it’s important to develop this hierarchy consciously. We can highlight certain elements like: size, color, position, texture, form and orientation. You can collect adjectives, and list a few good and bad examples. There were three basic positions – nothing new here. Visual hierarchy helps lead the eye.

User Testing 76

User Testing Feedback Software Research Software UX 76

Department of Product

FEBRUARY 18, 2022

SaaS Pricing Models for Product Managers 6 ways to price your SaaS product using leading SaaS businesses as inspiration Pricing a product is a critical part of product management; it’s rarely something product teams will or should do themselves and will typically involve a blend of product, marketing and sales. And rightly so.

Research Software 52

Research Software User Testing Product Management Product Manager 52

PMLesson's Ace the PM Interview

OCTOBER 21, 2019

You want to do some research regarding the industry, company, team and the role before the actual interview—get this done quickly as there are many more important things to focus on. My advice here is to be transparent with your skills and experiences and walk them through your plan to address your weaknesses if any.

Technical Review 40

Technical Review Customer Experience Technical Advisors Research Software 40

nulab

SEPTEMBER 2, 2022

But even in those cases, offboarding can be an opportunity to turn a potentially negative situation into a positive one. Being supportive can prevent hard feelings and ensure the departing employee remains a positive ambassador for the company. Notify the team. So, what is offboarding, exactly? It’s good business.

Weak Development Team 104

Weak Development Team Software Review Feedback Software Document 104

UX Studio

MARCH 11, 2024

I realized that that wasn’t really gonna happen I’m very very bad at competition. And like the warmups and practice, I could see that I was kind of… you can kind of know how good you are on the team [00:04:00] in the warmups. Really anything to do with the wind surfing. Well, I still want to grow. [00:35:00]

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

Intercom, Inc.

FEBRUARY 4, 2021

But his current venture is more personal to him, and is he says born out of a motivation to create something that would make a positive impact on the world, rather than just make money. We were fairly poor. So I started to develop a hankering for making money at an early age. I always loved software and developing software.

Reporting Tools 183

Reporting Tools Transportation Travel Data Visualization 183

The Product Coalition

FEBRUARY 26, 2022

I’ve asked friends who do the job at social events and got the same answer, and frequently asked members of my own teams, who struggled to find the time to do it. To compensate, I’ve seen UX researchers & designers pick up the mantle a lot more, and the design teams have really leaned into this space.

User Testing 172

User Testing Weak Development Team Customer Experience Customer Feedback 172

Product Talk

SEPTEMBER 20, 2023

Instead of relying on someone else (like a coach or leader) to tell them what to do next, product teams can use an opportunity solution tree to keep track of their desired outcome , the opportunities they’ve identified to chip away at that outcome, and the solutions they’re considering to address those opportunities.

Data Visualization 252

Data Visualization Analytic Tools Research Software Product Research 252

Business of Software Conference

OCTOBER 11, 2023

As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS! How will we win?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

The Product Coalition

FEBRUARY 1, 2021

Most of us have been through the results of poor management of bugs: hair-on-fire, last-minute late nights to madly scrambling to critical fix bugs blocking a release, or stopping a customer from using a product. Does your organisation provide you and your team with direct access to customers, or are there gatekeepers?

Software Review 114

Software Review Reporting Tools User Testing Systems Review 114

UX Planet

FEBRUARY 26, 2024

Conclusions Background Context Overview of Hiring Practices Some digital companies, during the recruitment process to fill positions like: UX Designer UX/UI — UI/UX Designer Product Designer Lead Head of Director of UX Researcher* usually require a challenge at the second step, other times as first step. Restricted Talent Acquisition A.

User Testing 92

User Testing Research Software Data Visualization Feedback Software 92

Userpilot

MARCH 7, 2024

So I talked to several female leaders in SaaS – about their experience with breaking into leadership positions in tech startups – what challenges they’ve faced, and how they managed to overcome them. My official title was the ‘COO’ but on Fridays, I made pancakes for the developers. everyone clean their own cups!”.

Technical Review 105

Technical Review CTO Coach Startups Feedback Software 105

UX Studio: Product Management

NOVEMBER 8, 2021

He gathered a team of like-minded design enthusiasts to shape the future of digital design and innovation. Our dedicated UX teams have successfully handled over 250 collaborations with clients from different industries worldwide. Apart from helping clients with product design, we also develop digital products in-house.

Research Software 77

Research Software User Testing Technical Review Product Research 77

PMLesson's Ace the PM Interview

JUNE 8, 2020

Tim has recruited, mentored, and managed product managers in each of these positions, so you could say he knows a thing or two about interviewing for product managers. Weaknesses: This is usually the hardest section to fill out. The answer as to why this is happening may lie in the position of the product in the user's Value Chain.

Research Software 80

Research Software Strategy Product Strategy User Testing 80

Userpilot

JULY 14, 2023

We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. In the final 2 steps, the teams analyze the data to extract insights and act on them to improve the metrics. What is a product analytics framework and why is it important?

Analytic Tools 74

Analytic Tools Data Visualization Feedback Software Research Software 74

Intercom, Inc.

JANUARY 20, 2022

We surveyed and interviewed key people in our teams to understand how they worked and how they saw Intercom’s internal operations. Honest feedback can be hard to take, but it’s essential to develop the type of culture that encourages people to constructively criticize processes, leadership styles, or approaches. Paul: Yeah.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Business of Software Conference

JANUARY 28, 2019

He’ll be talking about how to scale and onboard sales teams effectively. We got the team together and went to work on it. This is the team in Sao Paolo, we did it in London, Paris, all over the place. Paul is returning to speak at Business of Software Conference Europe 2019 in Cambridge, UK in April.

Research Software 40

Research Software Feedback Software Magazine Customer Experience 40

Mind the Product

MAY 10, 2018

According to Rohit, this was the major barrier that prompted Gaana to include transliterated search and voice assistance in nine different languages early on in the product development cycle. Moreover, as these services become more integral to a user’s life they open up fundamental pricing questions in a relatively poor country.

Feedback Software 108

Feedback Software Data Visualization Weak Development Team Customer Experience 108

Business of Software Conference

JANUARY 6, 2020

spring and when things are going bad it’s an AI winter. And as an optimist that’s a problem for the good and the positive outcomes and use of technology. Are you taking on projects or are you teaching your team are you hiring data scientists. There’s been lots of these ups and downs over the decades.

Reporting Tools 40

Reporting Tools Feedback Software Data Visualization Artificial Inteligence 40

UX Planet

FEBRUARY 13, 2024

We want to invoke positive emotion and create a community, letting those who participate in the community influence it. How we communicate with our teams and our users determines everything. If our team isn’t communicating we have a huge problem as well. Standards, guidelines, governance.

Research Software 72

Research Software Customer Experience User Testing Systems Review 72

Intercom, Inc.

SEPTEMBER 26, 2019

And it’s not without good reason: nearly all software products with dominant market share started as apps but grew to the point where third-party developers began building valuable integrations on top of what these companies had already created. New Relic’s General Manager, Mark Weitzel, weighs in on how you can support your developers.

User Testing 170

User Testing Data Visualization Customer Experience Weak Development Team 170