The Product Coalition

MARCH 8, 2023

It also strengthens regulatory compliance and supports research and advancement. To better convey the impact of IT, they should present the story of how IT has positively impacted critical business outcomes through meaningful metrics. Furthermore, a good reputation for data quality boosts patient trust and attracts new business.

Healthcare 78

Healthcare Data Visualization Research Software Technical Review 78

Userpilot

MARCH 18, 2021

A successful customer retention strategy requires constant iteration and innovation to keep up with an ever-changing SaaS market environment. It’s also not like customer retention is the business of only one department. What We’ll Cover In Our Customer Retention Guide. TL;DR- 13 Customer Retention Strategies.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

UX Studio: Product Management

JANUARY 29, 2020

MagicBricks is the go-to platform to buy, sell and rent property in India. Every day, hundreds of thousands of people browse their website, mobile app and mobile site to find their dream home, an office for their business, or to sell or rent out their property. A UX research-only project.

User Testing 74

User Testing Research Software Product Research Customer Experience 74

The Product Coalition

SEPTEMBER 21, 2020

10 guidelines to design high impact experiments. Running Experiments has become one of the most valuable tools for Product Managers to validate ideas, de-risk releases and measure the impact of their work. Here are 10 guidelines to design high impact experiments. Here are 10 guidelines to design high impact experiments.

Customer Experience 155

Customer Experience Data Visualization User Testing Product Research 155

The Product Coalition

MARCH 10, 2021

Photo by Josh Calabrese on Unsplash A team working agreement is essentially a documented set of ground rules that a team creates to hold each other accountable to positive behaviors. In short, the Project Aristotle “researchers found that what really mattered was less about who is on the team and more about how the team worked together.”

Research Software 135

Research Software Webinar Product Research User Testing 135

UX Studio

APRIL 6, 2023

We combine high-quality website design with user experience design to deliver an end product that helps our partners achieve their business goals. We accomplish this by putting UX research to use, which leads to enhanced, user-centric design. We’ve redesigned and rebranded an art and design university’s website.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

UX Studio

APRIL 6, 2023

We combine high-quality website design with user experience design to deliver an end product that helps our partners achieve their business goals. We accomplish this by putting UX research to use, which leads to enhanced, user-centric design. We’ve redesigned and rebranded an art and design university’s website.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

Userpilot

JANUARY 20, 2024

How can message mapping support your company’s communication with customers and drive product engagement ? We also show you how to create a message map for your SaaS! The process involves researching the target audience’s problems, needs, and motivations, and creating user personas representing key customer segments.

Messaging 100

Messaging User Testing Research Software Analytic Tools 100

Userpilot

SEPTEMBER 5, 2023

With all the best practices out there, improving CX without a customer experience roadmap can get overwhelming. Building a roadmap can help you understand your customer’s point of view, determine the CX tactics you should apply, and prioritize the tasks with greater returns. Design the customer journey map.

Customer Experience 105

Customer Experience User Testing Data Visualization Customer Feedback 105

Usersnap

FEBRUARY 4, 2022

This is why you need a website feedback tool at your side to get you across the finish line. We are going to show you how to set up your design & feedback workflow for making feedback from colleagues and customers actionable and manageable again. Drop your existing feedback tool. Set up a browser-based user feedback tool.

Feedback Software 98

Feedback Software User Testing Data Visualization Customer Feedback 98

UX Studio

SEPTEMBER 6, 2023

Not long ago, we noticed an interesting trend: even businesses that had nothing to do with the usual tech sector were seeking UX studio’s help to improve their websites and apps. Even big B2B players (Business-to-Business) were interested in UX research. We had to think differently when doing research with B2B customers.

User Testing 59

User Testing Customer Feedback Research Software B2B 59

Alchemer Mobile

APRIL 14, 2020

How deep does your understanding of the technology go as a PM? And how much do you try to be, like, a subject matter expert from a technological standpoint compared to your engineering team? How do you manage executive expectations, customer expectations, and technical resources? I am Christy Culp. ” Right? Ria : Sure.

Technical Review 246

Technical Review Technical Advisors Customer Experience User Testing 246

UX Studio: Product Management

OCTOBER 16, 2020

As a UX researcher, I’ve had many opportunities to collaborate with people from different roles. While doing so, I have realized that areas of customer service and UX — traditionally quite different things — have a lot in common. But what is good customer service? Customer service as a resource for UX.

User Testing 97

User Testing UX Customer Feedback Customer Experience 97

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

UX Planet

FEBRUARY 5, 2024

Flexibility: Accessible design allows users to choose the most suitable method of interaction, whether it’s through a keyboard, mouse, voice commands, or other assistive technologies. Positive Brand Image: Commitment to accessibility sends a positive message about a company’s values.

Customer Experience 74

Customer Experience Research Software User Testing User Friction 74

The Product Coalition

NOVEMBER 6, 2019

Product Roadmaps are some of the most important product tools. Tools are like the anchors that serve to rein in inspiration, focus and achieve your goals. That said, a Product Roadmap is a good tool to actually anticipate mistakes. This is why, before doing anything else, you have to do some research. Useful, right?

Roadmap 61

Roadmap Data Visualization Technical Review User Testing 61

The Product Coalition

DECEMBER 20, 2018

Tools are like the anchors that serve to rein in inspiration, focus and achieve your goals. That said, a Product Roadmap is a good tool to actually anticipate mistakes. Roadmaps can also help you establish commercial awareness within a particular sector, as you have to make a case for potential customers and the way to attract them.

Roadmap 60

Roadmap Data Visualization User Testing Technical Review 60

Product Talk

MARCH 3, 2021

In this second conversation in the series, we discussed two core principles of continuous discovery : encouraging teams to discover opportunities through continuous touch points and prioritizing in the opportunity space rather than in the solution space. Here’s an opportunity solution tree. What are your customers’ needs?

Product Research 163

Product Research User Testing User Friction Research Software 163

Userpilot

DECEMBER 22, 2023

Who is responsible for user research at your SaaS? If it’s the latter, your organization may benefit from democratizing research. TL;DR By democratizing research, you make it more accessible and inclusive across your organization. Start data democratization by defining research needs and goals in your SaaS.

Data Visualization 105

Data Visualization Research Software User Testing Product Research 105