Handbook Management Research Software Weak Development Team 
Bain Public
DECEMBER 14, 2021
Product managers are forever students; they are constantly seeking to learn and grow their skillset and knowledge. As the technology industry continues to grow, so much product managers so they don't fall behind. It explores the fundamental causes of organizational politics and team failure.
Intercom, Inc.
DECEMBER 19, 2018
Intercom, the product, continued to develop at a fast pace with hundreds of new features big and small – from an entirely reimagined Messenger to a thriving Intercom App Store to next generation chatbots, Custom Bots and Answer Bot. Lessons learned from scaling a team. It has been a year of extraordinary growth at Intercom.
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Userpilot
MARCH 18, 2021
A successful customer retention strategy requires constant iteration and innovation to keep up with an ever-changing SaaS market environment. Why does retention management take so much time and effort? Customer Retention Strategy #1 – The Importance of Positioning and Managing Expectations. Which one would you buy from?
Product Innovation Educators
JULY 17, 2023
Lessons from the discoverer of Stage-Gate for product managers Today we are talking with a legend in product management. Our guest is Dr. Robert Cooper, who discovered the now famous Stage-Gate process and was named the “World’s Top Innovation Management Scholar” by the prestigious Journal of Product Innovation Management.
Mind the Product
JANUARY 10, 2017
As a product manager it’s not uncommon to feel pulled in a million different directions as you work to meet the needs of your customers, developers and company stakeholders. The practices I describe are not an exhaustive list of tools and methods. Retrospectives are a great way to check in with your development team.
Gainsight
JUNE 11, 2021
The results are increased engagement, increased productivity, and better solutions. Manager, Customer Success at Slack and CEO of Customer Success Network at Slack. Team Up with Sales to Drive Revenue with Kristen Hayer, Founder & CEO at The Success League. It begins with identifying and developing outcomes.
The Product Coalition
JANUARY 26, 2024
Twenty five mini-research ideas for finding something meaningful to work on. In the perfect world, product managers have all the time, resources, and skills to do impeccable, in-depth market and user research. In the real world, product managers may have to start from scratch and quickly find something meaningful to work on.
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