Intercom, Inc.

SEPTEMBER 19, 2019

When not writing his sales handbook, he’s been overseeing the change from Close.io There’s competition around who’s going to get the position. They are either not getting the kind of help they need to become really great at this, or they’re not in the right business, in the right team, in the right position.

Weak Development Team 184

Weak Development Team Customer Experience Startups Reporting Tools 184

Gainsight

AUGUST 5, 2022

You learned about other roles where your experience in CS can be a springboard for those positions. In Gainsight’s book, The Customer Success Professional’s Handbook, the authors shared the essential skills that every CS professional should possess. However, you aren’t sure of the path to get there. Core CSM competencies.

Reporting Tools 59

Reporting Tools Feedback Software Technical Advisors Data Visualization 59

Sequent Learning

DECEMBER 20, 2023

Career Growth and Leadership Development Career Trajectory : A career in Product Management presents a pathway to executive leadership positions due to its strategic nature and multifaceted exposure. Conclusion Product Management stands as a realm of immense potential, characterized by continuous growth and impactful leadership.

Product Management 40

Product Management Product Manager Certifications User Testing 40

The Product Coalition

MARCH 23, 2018

The solution is collaborating at several levels and it starts with developing a shared vision and purpose for the product. Getting buy in to the company vision and the ‘why’ driving that vision are essential. Agreement and understanding of both the company and product vision give the team a North Star.

Feedback Software 60

Feedback Software Research Software User Testing Product Research 60

Sequent Learning

APRIL 22, 2019

Whatever your level of experience–whether you’re a novice product manager or seasoned Product Management leader–you’ll find everything you need to make consistent positive impacts on your business. As a product manager, chances are, you have been put in front of a meeting to present your roadmaps, budgets, strategic vision, and more.

Books 40

Books Product Management Product Manager Data Visualization 40

Sequent Learning

SEPTEMBER 4, 2019

In start-ups or firms with fewer than 50 employees, the role of product manager could exist, but people in these positions may not be considered managers of a product’s business, either by themselves or in the eyes of others. An uncanny knack for being proactive in recognizing market trends and identifying competitive forces.

Customer Experience 63

Customer Experience Research Software Product Management Product Manager 63

Business Acumen Institute

SEPTEMBER 18, 2023

Some of you also know me through some of the books I’ve written, namely Product Manager’s Desk Reference, Business Acumen Handbook, and so on. And ultimately, the project manager needs to ensure they know how the project fits within the strategic intent that they’re position. All of these are vital.

Data Visualization 40

Data Visualization Reporting Tools User Testing Research Software 40

The Product Coalition

OCTOBER 22, 2018

Here’s a few from real conversations I’ve had recently… People tell me: They don’t want customers telling them what to build because they have a strong vision. You can create a respectful and positive relationship with your company by welcoming customer feedback but a big part of that is how you set expectations from day 1.

User Testing 60

User Testing Feedback Software Customer Feedback User Friction 60

Userpilot

MARCH 18, 2021

Their efforts all reflect how you position your product and the type of customer you attract. Customer Retention Strategy #1 – The Importance of Positioning and Managing Expectations. Their job is to sell prospects on the vision of your company. Positioning is the context in which you present your product.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Imaginary Cloud - Design

JULY 2, 2020

As the Lead Designer at Imaginary Cloud , I conduct most of the interviews for design positions. Having a proper understanding of the stakeholders' motivations and their business vision is crucial for a design's success and a good client-designer relationship. Sadly often, they answer: Don't Make Me Think or Design of Everyday Things.

Books 52

Books Technical Review Research Software Data Visualization 52

The Product Cafe

DECEMBER 12, 2023

It's insightful, but it might inadvertently narrow your vision. Our marketing strategies, positioning, and pricing all play a pivotal role in how our product is perceived and experienced. Reevaluate your product positioning and pricing strategy. Are you approaching the right group? Maybe, just maybe, it's not them.

Product Research 52

Product Research User Testing Customer Experience Customer Feedback 52