UX Planet

MARCH 31, 2024

UX professionals often focus on mastering practical skills such as UI design, user research, and usability testing. While these skills are essential, for UX to influence at a higher level, UX professionals must also grow their strategic skills. That’s why UX strategy is a crucial skill any seasoned UX professional should master.

UX 73

UX Strategy Research Software User Testing 73

Mind the Product

SEPTEMBER 19, 2019

I did everything from the UX design and “development” to marketing, getting user feedback and even copywriting. If you’re still not sure where to start, go get a copy of Pieter Levels’ Bootstrappers Handbook and follow the exercises at the end of each chapter. Read how I made the app here.).

Feedback Software 107

Feedback Software Product Management Product Manager User Testing 107

Intercom, Inc.

DECEMBER 19, 2018

“It’s high time we UX people stop moaning. The Growth Handbook shared industry-tested advice on scaling businesses from experts such as Andrew Chen and Chamath Palihapitiya. The Sales Handbook featured lessons on growing your bottom line from sales leaders like Jill Konrath and Steli Efti. The end of navel gazing.

Analytic Tools 150

Analytic Tools Research Software User Testing Customer Experience 150

Mind the Product

SEPTEMBER 19, 2019

I did everything from the UX design and “development” to marketing, getting user feedback and even copywriting. If you’re still not sure where to start, go get a copy of Pieter Levels’ Bootstrappers Handbook and follow the exercises at the end of each chapter. Read how I made the app here.).

Feedback Software 80

Feedback Software Product Management Product Manager User Testing 80

Imaginary Cloud - Design

JULY 2, 2020

While interviewing a design candidate, I frequently ask about their preferred books on the subject of UI/UX or product design. There are a couple of well-known reading lists for UX/UI and product designers. The same is verified in multiple other instances in the book, be it regarding visual work or UX work.

Books 52

Books Technical Review Research Software Data Visualization 52

UX Planet

JANUARY 22, 2024

Date format is configured to the user’s location I can change language Elevating Web3 Design Experiences was originally published in UX Planet on Medium, where people are continuing the conversation by highlighting and responding to this story. And if you want to talk about design or just meet for coffee, then write to me on LinkedIn.

Customer Experience 73

Customer Experience User Testing Research Software Customer Feedback 73

The Product Coalition

OCTOBER 22, 2018

A good comparison would be a support SLA or section in an employee handbook. If you are doing a redesign project, look at your UX feedback from your customers. Instead of saying, “yes, very nice I’ll pass that onto the product team”, they can explain the process and point your users at you feedback policy for reference.

User Testing 60

User Testing Feedback Software Customer Feedback User Friction 60

Userpilot

JULY 13, 2021

This is more effective than an employee handbook since humans tend to retain more information when they actively participate in something, as opposed to passive reading. The post Interactive Walkthroughs in 2021: The Ultimate Guide for SaaS appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Userpilot

MARCH 18, 2021

Customer Retention Strategy #3 – Having Self-Explanatory UX and Great UI. The same goes for a user who enters a product with poor UX and a complicated UI. Customer Success and Retention The Customer Success Process at Userpilot The Most Important Thing In Customer Retention. TL;DR- 13 Customer Retention Strategies.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Imaginary Cloud - Design

MAY 22, 2019

Telling service design apart from UX. The panoply of titles is an undeniable reality as you can name, for instance, service designers, design strategists, innovation consultants, and even UX designers. In contrast, UX design focuses on individual touch points within a service. What is service design?

Research Software 59

Research Software User Testing Weak Development Team Customer Experience 59

BrainMates

APRIL 2, 2019

To minimise this, we conduct research, analyse data, run experiments and use every tool and trick in our Product Management handbook to increase our certainty that the product will enjoy success and reward our businesses. Folks are clamouring to transfer from Customer Service, BA, UX, Project roles into Product Management.

Product Management 99

Product Management Product Manager Customer Experience Data Visualization 99