People-First Product Leadership

FEBRUARY 12, 2024

As you can likely guess if you’ve been following this newsletter, I fall on the side of favoring collaboration as being a key area of focus for performance reviews. I find such an attitude ironic as technology is always changing. I’ve found it isn’t always the case. Put aside hierarchy and silos.

Artificial Inteligence 52

Artificial Inteligence User Testing Product Management Product Manager 52

UX Planet

FEBRUARY 1, 2024

Imagine there are ten different types of users who will interact with your product, each with unique goals and ways of using the interface. Understanding UX User Personas UX User personas are the linchpins in the realm of user experience (UX) design and product management, particularly in user-centered design.

User Testing 52

User Testing Research Software Feedback Software Analytic Tools 52

The Product Coalition

DECEMBER 12, 2022

AI powered systems are adept at reading 1000s of documents and automatically classifying them into the right categories. Inefficient, paper-based processes can hamper both tasks 80% of the healthcare data is in unstructured format. In addition, the system needs to be smart enough to mark any documents with erroneous or missing pages.

Data Visualization 103

Data Visualization Reporting Tools Research Software Systems Review 103

Intercom, Inc.

SEPTEMBER 30, 2021

? ?. For Rebecca Egger, the CEO and co-founder of Little Otter , a mental health service designed for children, digital transformation will play a crucial role in scaling healthcare. How can you develop the technology while making sure it really gets to the people who need it the most and has an actual impact on their lives?

Research Software 223

Research Software Feedback Software Data Visualization Artificial Inteligence 223

The Product Guy

SEPTEMBER 27, 2016

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan Bergtraum VP Product Management, ServiceChannel.

Research Software 148

Research Software User Testing Analytic Tools Product Research 148

The Product Guy

OCTOBER 25, 2016

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan Bergtraum VP Product Management, ServiceChannel.

Analytic Tools 142

Analytic Tools Research Software CTO Coach Fractional CTO 142

The Product Guy

JANUARY 5, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Vikas Batra, lead a conversation around “Emotional Intelligence for Product Managers”. We are always looking for more product mentors from all around the world. About The Product Mentor. Ladislav Bartos Product Manager, Gumtree.com.

Analytic Tools 108

Analytic Tools Research Software CTO Coach Fractional CTO 108

UX Planet

JANUARY 18, 2024

For example, a UX research company may conduct user interviews to understand how customers interact with a healthcare app. Competitive Edge: Companies that prioritize UX research, especially top UX research companies, tend to stand out in the market by offering user-centric products that cater to specific user requirements.

Data Visualization 74

Data Visualization User Testing Research Software Product Research 74

The Product Coalition

JULY 30, 2020

I’d like to share a few product management insights from Synch, a company I co-founded in 2017, to help entrepreneurs who are launching new marketplaces. Even though the article is intended for entrepreneurs, it could also provide fundamental insights to product managers who are tasked to improve metrics in a marketplace.

Customer Experience 78

Customer Experience Product Research Onboarding KPIs Research Software 78

Usersnap

DECEMBER 10, 2023

When the Affordable Care Act portal came out, the website was meant to provide millions with easy access to healthcare plans. The system’s backend also faced problems, including incorrect data sent to insurance companies. Below, we’re diving into a swift but helpful review of several great tools for user acceptance testing.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

DISQO

DECEMBER 30, 2017

The company revolutionizing the American healthcare industry uses Alpha to gain empathy for consumers and bring desperately-needed products to market. Amidst skyrocketing healthcare costs, one of the nation’s oldest and largest insurers decided to take bold action. Background. Prioritizing and shipping high-impact features.

Feedback Software 49

Feedback Software User Testing Healthcare Systems Review 49

The Product Guy

JANUARY 27, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Krishna Madhuvarsu, lead a conversation around “Product Management in Startups vs. Enterprises”. We are always looking for more product mentors from all around the world. About The Product Mentor. Signup to be a Mentor Today!

Analytic Tools 60

Analytic Tools Research Software Enterprise Startups 60

UX Studio: Product Management

JULY 9, 2021

One of them is location, so this time we reviewed the top companies to help you find the right UX agency in London. The team consists of experts in product management, strategic thinking, and agile transformation. There are a lot of factors businesses take into consideration when looking for a UX design agency to work with.

Research Software 52

Research Software UX User Testing Product Research 52

The Product Guy

JANUARY 31, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan Bergtraum VP Product Management, ServiceChannel.

Analytic Tools 60

Analytic Tools Research Software Customer Experience User Testing 60

The Product Guy

FEBRUARY 2, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan Bergtraum VP Product Management, ServiceChannel.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

DISQO

DECEMBER 30, 2017

The company revolutionizing the American healthcare industry uses Alpha to gain empathy for consumers and bring desperately-needed products to market. Amidst skyrocketing healthcare costs, one of the nation’s oldest and largest insurers decided to take bold action. Background. Prioritizing and shipping high-impact features.

Feedback Software 40

Feedback Software User Testing Healthcare Systems Review 40

ProductPlan

SEPTEMBER 26, 2020

These firms make other tech titans such as Facebook ($7 billion), Oracle ($5.6 Auto manufacturers, aerospace, healthcare, and pharmaceutical companies have an even longer lead time, extended by rigorous testing and regulatory body approvals. Companies and their products need scalability to drive growth. billion), and IBM ($4.7

Research Software 71

Research Software Product Research Technical Review User Testing 71

DISQO

DECEMBER 30, 2017

The company revolutionizing the American healthcare industry uses Alpha to gain empathy for consumers and bring desperately-needed products to market. Amidst skyrocketing healthcare costs, one of the nation’s oldest and largest insurers decided to take bold action. Background. Prioritizing and shipping high-impact features.

Feedback Software 40

Feedback Software User Testing Product Research Healthcare 40

DISQO

DECEMBER 30, 2017

The company revolutionizing the American healthcare industry uses Alpha to gain empathy for consumers and bring desperately-needed products to market. Amidst skyrocketing healthcare costs, one of the nation’s oldest and largest insurers decided to take bold action. Background. Prioritizing and shipping high-impact features.

Feedback Software 40

Feedback Software User Testing Product Research Healthcare 40

Alchemer Mobile

OCTOBER 9, 2018

Panelists included: Daniel McCone, Digital Marketing & Innovation Manager at Dunkin’ Brands. Katie van Zyl, Director of Product Management at GoDaddy. Christopher An-Traumer, Product Manager at Premera Blue Cross. Ashley Ettwein, Director of Product Marketing at ADT. Okay, sorry.

User Testing 150

User Testing Customer Feedback Customer Experience Feedback Software 150

The Product Guy

FEBRUARY 18, 2017

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan Bergtraum VP Product Management, ServiceChannel.

Analytic Tools 96

Analytic Tools Research Software CTO Coach Fractional CTO 96

Gainsight

JANUARY 27, 2023

Do any of these statements sound like something your Product Manages have said? “We We don’t clearly see our customer’s product adoption. Without this data, you’re short-changing your CSMs, who will enter a customer meeting or worse, a business review, not knowing how the customer is using your product.

Customer Experience 52

Customer Experience Data Visualization Product Research Magazine 52

Mironov Consulting

DECEMBER 29, 2022

 But when I do product due diligence for SaaS-focused PE/VC firms, it's the very first thing I look at.  Let’s  An incremental paid user or paid transaction is 95% margin after sales commissions and a small set-aside for technical support. [If   (e.g.

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

The Product Coalition

DECEMBER 27, 2023

Building effective teams with people from different disciplines can be challenging due to various circumstances. In the product management discipline, cross-functional collaboration is more than a buzzword — it’s a critical strategy. However, managing cross-functional teams is more complex.

Analytic Tools 122

Analytic Tools Weak Development Team Reporting Tools Technical Review 122

ProductPlan

DECEMBER 6, 2022

The product management function in any given industry has both similarities and differences. In all cases, product managers drive the development of products and are ultimately responsible for the success of those products. Moreover, they communicate the product vision to the organization.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Artificial Inteligence 52

Modus Create

FEBRUARY 15, 2023

From financial to healthcare , energy to automotive , organizations are modernizing legacy systems and embracing next-gen technologies. Contrary to popular belief, some of the biggest challenges stifling their progress aren’t tools, engineering, or technology. In addition, without unified practices for tools like Aha!

Data Visualization 98

Data Visualization Technical Review Automotive Software Review 98

Mironov Consulting

APRIL 15, 2023

 Almost every (non-engineer) CEO I talk with tells me that their development team needs to be much more productive – or is lazy – and their product managers are unresponsive or don’t understand the business.  I  But if we see this as a systemic problem, it can be less about individuals.  More

Software Review 124

Software Review Customer Experience User Testing Technical Review 124

Mironov Consulting

JULY 28, 2022

Apologizing in advance: I’m intentionally exaggerating the differences between two broad corporate groups: wildly oversimplified roles and attitudes and reward systems.  Each  These are mostly seen as reasonable and technically sound.  And the items we delayed from last quarter(s) already fill up future quarters.

Reporting Tools 133

Reporting Tools Software Review Technical Review Weak Development Team 133

Business of Software Conference

OCTOBER 11, 2023

9:15 Jason Cohen: Building your Permanent Defensible Strategy Slides from Jason Cohen’s Talk A glass of water at room temperature has 7 septillion molecules Each molecule is moving at twice the speed of sound If aligned, the water would shoot off at that speed (like a watersaw) In tech support, most tickets are produced by small clients, but (..)

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Intercom, Inc.

MAY 22, 2019

It’s time for product teams to go from being revenue-led or product-led to being customer-led. The customer defines the problem, but it’s on you to do root-cause analysis and solve the problem with your technology. I went to law school, and I worked in technology transactions for a couple of years.

Feedback Software 199

Feedback Software User Testing Analytic Tools Research Software 199

Mind the Product

NOVEMBER 9, 2016

Airbus , Ford , and IA Interior Architects have all publicly invested in VR for business products. These business applications include everything from education, e-commerce, travel, communications, healthcare, job training, and data visualization, to almost anything else you can imagine. You need a technical expert.

Weak Development Team 95

Weak Development Team Development Feedback Software User Testing 95

The Product Coalition

FEBRUARY 3, 2022

Follow the Breadcrumbs of Who is Using What, and Not Just Who is Investing in What, for a Bigger Picture of Where We Sit Today Photo by David McBee from Pexels If you follow the pundits and tech leaders like I do, there seem to be “two trains running” re: what is and isn’t Web 3.0. where do product leaders start? With Web 3.0,

Technical Review 134

Technical Review Technology Onboarding KPIs Customer Experience 134

Gainsight

APRIL 29, 2019

We sat down with Melissa Perri, author of “ Escaping the Build Trap: How Effective Product Management Creates Real Value ,” to learn how we can be more mindful of the product experiences we’re building. Melissa Perri is on a mission to “help make product managers and their organizations awesome.”

User Testing 14

User Testing Customer Experience Feedback Software Customer Feedback 14

Mironov Consulting

MAY 1, 2017

Over the last year or so, I’ve seen more than a dozen companies with a meta-product management problem that I’m calling the “ No Head of Product Syndrome.” This is where medium-to-large companies have product managers sprinkled around, but without a single point of leadership or concentration.

Reporting Tools 93

Reporting Tools Analytic Tools Customer Experience Feedback Software 93