The Product Coalition

SEPTEMBER 27, 2022

As a freshman NCAA swimmer, I was excited and terrified for the first team meeting. Yet minutes in, the coach had calmed the team, taken command, and started setting the path forward. The product strategy acts as the playbook for the team, taking them to victory. err I mean product team, as they execute. How to win.

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Weak Development Team Product Strategy Strategy Vision 131

Userpilot

JUNE 30, 2022

Without it, you’d find yourself implementing features for the wrong customers, distorting your value proposition, and leading your customer support (CS) team to burnout from dealing with bad-fit users. So, how can you determine customer fit and get the right user feedback to ensure customer success? Let’s go over the concepts.

User Testing 92

User Testing Feedback Software Analytic Tools Customer Experience 92

Roman Pichler

NOVEMBER 1, 2022

But it has the following three drawbacks: A feature-based roadmap can give rise to and strengthen a feature-factory mindset where adding features is more important than creating value and making a positive impact on people’s lives and the business. Your job is not to please the stakeholders, but to achieve product success.

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Roadmap Weak Development Team Customer Experience Reporting Tools 313

The Product Coalition

JULY 25, 2021

Here is the complete guide on how to do it effectively. Even people with a developed growth mindset?—?ones No one likes to see their gaps pointed to, and for people who don’t have a developed growth mindset, it’s twice as hard. don’t always find it easy to try new things or challenge themselves. Really really want it.

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Weak Development Team Product Management Product Manager Outbound 156

The Product Coalition

OCTOBER 20, 2020

It’s understandable that most of us don’t make time for personal development. Who wants to spend time after a hard day of work learning and developing when they could be kicking back with a beer and watching The Crown? It’s a lot about how you frame it. This post is about just that? This post is about just that?—?determining

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Weak Development Team Development Product Research Technical Review 99

Product Bookshelf

APRIL 15, 2024

Martin Good Strategy, Bad Strategy by Richard Rumels Product strategy is a set of choices informed by product vision and company objectives. Strategy development requires imagination and creativity ; a good strategy is not the result of detailed analysis. Lafley and Martin write that you must answer “how will we win?”

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Product Strategy Weak Development Team Strategy Data Visualization 62

UX Planet

FEBRUARY 13, 2024

Prescriptive Agile frameworks make it hard for designers to add valuable contributions to the team. I designed every detail in Photoshop before handing the mockups to the developers. I was excited to be part of a cross-functional team and I could not wait to start working in sprints. But it wasn’t all that bad.

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Agile Weak Development Team Product Research User Testing 93

The Product Guy

OCTOBER 9, 2018

First, I did not know how to frame, develop and present product strategy in a systematic way, and second, as a startup, my company has not historically had a good track record of strategy being developed outside of senior management (read: founder). Two major obstacles stood in my way.

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Weak Development Team Product Strategy Strategy Development 130

The Product Coalition

AUGUST 3, 2023

How to Achieve Success in Your Product Strategy In today’s rapidly evolving market, having a clear product vision and a well-defined strategy is essential for the success of any tech product. A compelling product vision is a guiding light, providing direction and purpose to the development process.

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Vision Product Research User Testing Roadmap 125

Roman Pichler

JUNE 7, 2022

While common sense suggests that managing a product without the right measurements is not a sensible approach, I’ve seen product teams who did not use any KPIs. Consequently, these teams relied on: Anecdotal feedback : “Customers love our product, they told me so.” If this data is actioned, bad product decisions will be made.

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KPI Data Visualization Weak Development Team Customer Feedback 285

Userpilot

JANUARY 31, 2023

How to prevent churn by identifying at-risk customers? In this article, we will discuss the ins and outs of at-risk customers, how to detect them, and five actionable strategies to help you prevent churn. When your customers are happy and satisfied, you can see a noticeable positive impact on overall customer success.

Customer Feedback 97

Customer Feedback Feedback Software Customer Experience User Testing 97

Intercom, Inc.

APRIL 22, 2021

If you’re a senior engineer and want to further your career, what skills should you develop? How do people move into staff engineering roles? Moving forward in your career, avoid the trap of doing work that feels high-impact, but it’s actually not , or work that makes you look good at the expense of the project and the team.

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Technical Review Leadership CTO Coach Weak Development Team 274

Intercom, Inc.

JUNE 10, 2020

I hope this post allows people and teams to safely talk about Product Judgment. If you ever had to face a Manager, Director or Exec as they make bad product decisions and you’re struggling to persuade them otherwise, this post will help you. How to obtain product judgment. Product Judgment does exist, and it is learned.

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Research Software Weak Development Team Reporting Tools Customer Communications 291

Intercom, Inc.

OCTOBER 22, 2019

Sales managers looking to stand out among their peers would do well to focus on four things: prioritizing work that will move the needle, making sure the right people are on their team, thinking about initiatives that will improve the business (not just themselves and their reps), and developing a solid decision-making framework.

Weak Development Team 123

Weak Development Team Inbound Outbound Framework 123

Roman Pichler

AUGUST 11, 2020

Solution : Describe the ultimate purpose of your product, the positive change the product should bring about like “healthy eating”. Therefore, choose a specific market segment and develop a product for the few, not the many, as Steve Blank suggested , particularly when you manage a new or young product. Needs are Features.

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Vision User Testing Research Software Product Research 300

The Product Coalition

MARCH 7, 2023

How to prepare for a user interview, all the way to sharing the results with your team. The skill of running effective user interviews is key to defining your target users, finding product-market fit , growing your product, figuring out what to build next — or just simply understanding how users perceive your product.

User Testing 122

User Testing Customer Feedback Customer Experience Data Visualization 122

Userpilot

SEPTEMBER 12, 2022

It may be reading articles on your blog, engaging with ads, leaving reviews, contacting the support team, and so on. Consumer touchpoints help to evaluate the degree of customer satisfaction and timely spot friction points (product bugs, lousy customer experience, poor UX, etc.). Why are customer touchpoints important?

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Analytic Tools Feedback Software User Testing Customer Experience 96

UX Studio: Product Management

JUNE 22, 2021

They get most of the recognition, but they also have to be involved in everything, which is super tiring and often leads to stress, burnout, and bad health. They don’t have to make every decision and double-check everything done by their teams. In this article, I will share what it is and how to use it.

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Data Visualization User Testing Analytic Tools Weak Development Team 130

ProductPlan

JANUARY 10, 2020

Therefore, it’s crucial for product managers, developers, and your entire cross-functional team to examine—and re-examine—the product experience from your user’s point of view and incorporate it into your product strategy. When we release new functionality, are we making sure all of our users know about it and how to use it?

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Weak Development Team Customer Experience Product Strategy Naming 80

svpg

JANUARY 11, 2016

I normally write about how to evolve your organization from a weak product org to a strong one. But in this article I want to talk about a pattern that I see in many companies that are actually doing really well, growing aggressively, yet they will sometimes, over time and unintentionally, replace their good behaviors with bad ones.

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Weak Development Team Naming Branding Software Developers 107

The Product Coalition

AUGUST 9, 2021

In one of my roles as an R&D manager, I inherited an employee from one of the other teams on the day I joined. Little did I know that “not always easy to manage” is an understatement, and that this developer actually didn’t want to be managed at all. How big is the gap? I’ve seen and successfully handled tough cases before.

Weak Development Team 157

Weak Development Team Product Management Product Manager Management 157

The Product Coalition

FEBRUARY 12, 2024

I struggled to figure out how to run the product review meeting effectively. As a result, the team struggled with how to prepare. I made it no longer than three minutes into the presentation and got this subtle feeling that the team was unprepared. Yeah, I was seemingly in a bad mood. The team was shutting down.

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Technical Review User Testing Product Research Customer Feedback 116

Userpilot

NOVEMBER 12, 2023

Customer intent helps product teams understand customer needs and build solutions that delight users. In this article, learn how to identify customer intent and maximize conversions at every stage of the customer journey. How Userpilot can help you act on user intent to drive adoption , engagement, and account expansion.

Feedback Software 99

Feedback Software Analytic Tools Data Visualization Research Software 99

Userpilot

OCTOBER 6, 2022

Product teams collect and measure such customers’ activities to understand and act on customers’ behavior patterns. Moreover, consumer behavior analysis helps to identify positive behavioral trends and enhance in-app experiences. Poor customer service — leads to negative word-of-mouth, dissatisfaction, and churn.

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Analytic Tools Feedback Software User Testing Customer Experience 93

The Product Coalition

MARCH 14, 2019

This is exceptionally strange because a bad PM can theoretically cause more damage than a great PM can produce success. This is because these negative qualities not only affect the success of a project but also adversely impact the work of other team members and departments. saying no is critical for ensuring productivity.

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Weak Development Team Product Management Product Manager Management 60

Usersnap

JUNE 24, 2022

Positive review response examples provide proof to the entire audience that your business is reliable. If you only reply to negative reviews, that’s all prospective customers will see and it will give them a bad first impression of your company. This leads to the positive reviewers feeling a bit neglected. Final Thoughts.

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User Testing Feedback Software Customer Feedback Software Review 52

The Product Coalition

SEPTEMBER 21, 2020

Good product teams understand that their customers’ needs and behaviours are ever changing and the way to truly predict what impact any update will have is to try it on a small set of real customers. Since experimentation has become a discipline on its own, there are established best practices for cross functional teams to follow.

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Customer Experience Data Visualization User Testing Product Research 157

Userpilot

JANUARY 15, 2024

It involves feeling bad for their negative experiences and wanting to see them improve, but it doesn’t necessarily mean you understand their perspective or experience their emotions firsthand. This foresight enables you to create innovative designs that meet current demands and position your product for long-term success.

User Testing 103

User Testing Customer Experience Data Visualization Research Software 103

UX Studio

FEBRUARY 15, 2023

No matter how good your portfolio or your work are, the interview is a key part of landing a great UX position. As a team lead, one of my responsibilities is taking part in the recruitment process. I’ve been on good interviews and I’ve been on quite a few bad ones as well. And it’s not only about making a good impression.

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UX User Testing Weak Development Team Presentation 108

Userpilot

MARCH 8, 2022

User behavior analytics helps you flag underperforming features and modify onboarding experiences to improve feature discovery. No matter how much data you collect, without user analytics it is meaningless. 51% of users won’t return to a company if they’ve had bad experiences with it.

Analytic Tools 96

Analytic Tools Data Visualization Onboarding KPIs Customer Experience 96

The Product Coalition

FEBRUARY 27, 2022

So you found a new position as a product leader, congratulations! I decided to write this article to help you, product leaders, with your new position. Even if you’re not starting a new position now, you probably won’t retire from your current company, so at some point, the tips in this article would surely be relevant for you?—?save

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Weak Development Team Leadership Data Visualization Positioning 139

Mind the Product

AUGUST 29, 2019

The first type of partial product manager is a holdover from waterfall days when product design entailed a sequential process of researching, then documenting, then passing along requirements for development. The company often has unexpectedly low usage of newly developed products or features. Deal Chaser. Deal Chaser. Super Support.

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Product Research Product Management Product Manager Weak Development Team 182

Userpilot

APRIL 7, 2023

When your product is catering to other businesses, it can be difficult for sales reps and other teams to understand the needs and experiences of the clients, especially if the client company sells multiple products. However, customer insights can help your teams understand all aspects of your B2B partners.

Data Visualization 91

Data Visualization Analytic Tools Feedback Software Research Software 91

The Product Coalition

SEPTEMBER 4, 2020

I became director of communications, leading the development of intranets and web applications. Challenges aside, I enjoyed the close-knit teams and easy access to upper management which enabled quick decision making. Designers vs Developers The work culture in this large organization was unlike anything I’d ever experienced.

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Weak Development Team Systems Review Customer Experience Software Review 126

Userpilot

JANUARY 10, 2024

Book a demo to discuss your needs with our team and get tailored solutions. It’s a critical part of the product development process that helps inform design decisions and ensure the final product aligns with user expectations. How to conduct user research to improve user experience Ready to start conducting user research?

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User Testing Research Software Analytic Tools Feedback Software 99

ProductPlan

SEPTEMBER 10, 2021

As we get more comfortable, we keep doing it to get the same positive outcome. And for product managers, it’s important to develop your own atomic roadmapping habits. . Whether it’s how we make our coffee or which route we take on our morning commute, we tried it a few times, it worked out pretty well, so we kept on doing it.

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Weak Development Team Roadmap Development Framework 52

The Product Coalition

JUNE 13, 2019

Sure, there are some junior positions out there that can be reached with a few months’ experience and a prestigious certification. However, most of the time professionals who undertake the transition aim to build the following story with their resume: their gradual acquisition of product skills across different positions and functions.

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Positioning Technical Review Product Management Product Manager 60