Intercom, Inc.

JUNE 21, 2018

Whether you’re at an early-stage startup that’s just made its first sales hires, or part of a fast-moving sales team in a large organization, the key to success often comes down to efficiency. How can you capture, qualify and convert the right leads for your business while working within your means?

Outbound 183

Outbound Technical Advisors Weak Development Team Product Research 183

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Product-Led Onboarding by Ramli John and Wes Bush is a new book about how to implement user onboarding for the ultimate customer retention. Plot summary.

Books 98

Books Research Software Feedback Software Analytic Tools 98

BrainStation Product Management

APRIL 8, 2019

Here are some tips on how to hire the Product Manager (PM) who will be the perfect fit for your team. Product Management is fundamentally a white space role, so the skills you need will depend on what skills you already have and what your company does,” advised Jackie Bavaro, Head of Product Management at Asana.

Technical Advisors 67

Technical Advisors Product Management Product Manager Product Research 67

BrainStation Product Management

APRIL 8, 2019

Here are some tips on how to hire the Product Manager (PM) who will be the perfect fit for your team. Speak to a Learning Advisor. Perhaps you need someone with an uncanny design eye, or razor-sharp technical skills, or deep experience in analytics? Learn product management skills to boost your career – from home!

Technical Advisors 40

Technical Advisors Product Management Product Manager Product Research 40

Mind the Product

DECEMBER 8, 2017

By defining these early in the development process, a product designer can advise you on how to hit your targets, as well as point out things to avoid. Many companies forget that it is advisable to keep product specifications restrained. The Lily Drone: Famous for an ambitious design that was too costly to produce.

Technical Advisors 73

Technical Advisors Certifications Customer Experience Wireless 73

Ask Benny

FEBRUARY 2, 2018

How to enter into a new product management position in a new company. If you are lucky, there is someone in the company that has thought about your on-boarding, but many times especially if this is a small startup, there isn’t. I would advise differently. Congratulations. You just landed into a new product management position.

Technical Advisors 84

Technical Advisors Product Management Product Manager Customer Experience 84

UX Studio: Product Management

JULY 14, 2021

How to choose the right one? How can companies improve their design thinking and foster innovation? How to introduce design thinking into large companies. As a design thinking consulting firm , we advise on product strategy, lead workshops, and offer customized training to equip your business with the best UX practices.

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

The Product Coalition

FEBRUARY 2, 2018

How to enter a new product management position in a new company. If you are lucky, there is someone in the company that has thought about your on-boarding, but many times, especially if this is a small startup, there isn’t. I have just landed into such a situation, starting as a VP product in a small startup. Trust your team.

Technical Advisors 60

Technical Advisors Product Management Product Manager Onboarding KPIs 60

Intercom, Inc.

JANUARY 5, 2023

He’s a keynote speaker, adviser, and co-author of several books on the subject, including the provocatively titled The Best Service is No Service , Your Customer Rules , and his latest The Frictionless Organization: Deliver Great Customer Experiences with Less Effort. Getting rid of friction. Bill: Sure, absolutely.

Customer Experience 138

Customer Experience Customer Feedback Feedback Software User Testing 138

Mind the Product

JULY 10, 2017

For example, a local startup team I consult for are developing their web app in-house while outsourcing their mobile development team of 12 to Poland. I would recommend this model if you have no technical or product management background. A low-hanging fruit for outsourcing is anything that can largely be done in isolation.

Weak Development Team 105

Weak Development Team User Testing Technical Advisors Product Research 105

Alchemer Mobile

APRIL 14, 2020

And how much do you try to be, like, a subject matter expert from a technological standpoint compared to your engineering team? How do you manage executive expectations, customer expectations, and technical resources? Because you could imagine Concur was a startup, and then we got acquired by SAP. So that’s me.

Technical Review 246

Technical Review Technical Advisors Customer Experience User Testing 246

Mind the Product

NOVEMBER 30, 2017

TalkTalk was fined £400,000 in 2016 for failing to have appropriate technical and organisational measures in place to secure its customers’ personal data, and for keeping their personal data for longer than necessary. The ICO has an excellent in-depth article on how to get consent, along with a useful checklist at the end. Next Steps.

Data Visualization 83

Data Visualization Technical Review Reporting Tools Technical Advisors 83

Product Bookshelf

JANUARY 31, 2017

Geracie discusses how the product management skills in the previous chapter map to phases of company growth (i.e., different skills are needed in startups than in mature companies). Your preliminary product strategy will reside on presentation slide. He then suggests getting feedback from customers on your strategy and plan.

Technical Advisors 48

Technical Advisors Product Management Product Manager Technical Review 48

Sachin Rekhi

JANUARY 27, 2013

And while the scope of your product can also vary from a small feature to the entire product strategy for a company, the core discipline remains the same. Your strategy can change over time and it may require updating your vision. Or it could be ensuring open product, design, and technical decisions get resolved in an efficient manner.

Technical Advisors 62

Technical Advisors Product Management Product Manager Technical Review 62

Intercom, Inc.

AUGUST 15, 2018

At Reddit, he led a team of 35 – none of whom knew how to manage other engineers. They couldn’t figure out how to use the product, and it looked really dated. Every time we create a feature, we make a post announcing what that feature is, how to use it, and how to test it. ” But I work in startups.

Engineering 141

Engineering Leadership CTO Coach Feedback Software 141

Andrew Chen

OCTOBER 31, 2016

They asked a great question – how do you interview for growth folks? I gave some my 2 cents based on my experience helping startups and growth folks. It’s not an immediately technical or product-based experience, and yet it’s an interesting question that might actually become more and more relevant. And on Culture.

User Testing 92

User Testing Weak Development Team Technical Advisors Analytic Tools 92

Department of Product

MARCH 28, 2022

How to Keep on top of Trends that Matter to Product Managers Decide when to care about trends and when to sit back and watch what happens next Trends and the product lifecycle Imagine your product strategy stayed exactly the same for the next 10 years. What would happen? It’s impossible for one person to do. And not all trends matter.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

The Product Coalition

MAY 11, 2022

Finally, “ Building for Business: Product Management in Enterprise Software ” is a truly B2B-focused Product Management book, written by Blair Reeves (Salesforce) and Benjamin Gaines (Adobe) for “all the ones who aren’t part of the Silicon Valley startup bread”. Product Management is about solving customer problems.”

Enterprise 115

Enterprise User Testing Feedback Software Technical Advisors 115

Intercom, Inc.

AUGUST 19, 2021

But alas, as startups scale, as more people join and those people turn into teams, which then turn into teams of teams and into orgs, you’re adding a lot of complexity to the mix. If you’re short on time, here are a few quick takeaways: As a startup grows, things like more teams, processes, and cross-collaboration are unavoidable.

Reporting Tools 178

Reporting Tools Technical Advisors Feedback Software Data Visualization 178

Department of Product

JUNE 27, 2022

How to Structure your Product Org to Optimise for Growth If your company’s success depends on growing effectively, you need to get these things right When a company grows quickly, it undergoes stress. For a deep dive on how to be successful with embedding, see my guide for happy embedding. Who does technical leadership?

Weak Development Team 52

Weak Development Team Onboarding KPIs Embedded Analytics Reporting Tools 52

Intercom, Inc.

JULY 12, 2018

As VP of Corporate Strategy at Twitter, Elad Gil was a key player as company headcount skyrocketed from 90 to 1,500 employees. He’s also co-founded Color Genomics and invested in and been an adviser to companies like Airbnb, Coinbase, Instacart, Square, Stripe and more. How to think about org structure.

Technical Advisors 120

Technical Advisors Reporting Tools Weak Development Team Startups 120

Product Bookshelf

SEPTEMBER 14, 2020

OKRs were brought from Intel to Google by John Doerr where the method gained popularity within the high tech and startup communities. The first part of Radical Focus is a story about a startup which sells tea. The story begins with the struggling founders meeting with their top advisor and board member who recommends OKRs.

Technical Advisors 62

Technical Advisors CTO Coach Technical Review CTO 62

Usersnap

JUNE 15, 2023

Nevertheless, some core roles and responsibilities of a product manager are: Develop product strategy and vision. So, I’d advise you to With Usersnap, you can smartly manage feedback from both internal and external stakeholders in one place. Once ready, communicate their strategy with stakeholders.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Business of Software Conference

JUNE 29, 2020

You can quickly go from strategy to execution and you know exactly what should be done next. what to build, what programs to roll out, how a process should work), our company’s solutions are only as good as we are. And, 2) as leaders we need to learn how to give feedback and give input without dictating outputs.

User Testing 59

User Testing Feedback Software Research Software Product Research 59

Aptrinsic

JANUARY 2, 2018

How to Build and Manage Successful Product Team During Aptrinsic ’s recent Mastering Product Adoption and Growth event, industry-renowned product leaders shared their insights into driving product growth. on how to run an effective product organization. Here is a summary of the tips shared by Jeetu Patel?—?Chief standing for?—?Flagship

User Testing 40

User Testing Technical Advisors Customer Experience Customer Feedback 40