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Negative Persona in SaaS: Why You Need to Have One and How to Create It

Userpilot

From a marketing standpoint, it first seems like a negative persona shouldn’t be a major worry. Sure, every product marketer appreciates the importance of knowing their ideal buyer personas to help cultivate the right leads. Outline identified customer pain points and adjust your messaging.

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The Most Hands-on Guide for SaaS Go-to-Market Strategy and Product Launch Plans

Usersnap

Whether you have a B2B SaaS go-to-market strategy or a B2C SaaS GMT plan, developing a detailed strategy can make the difference between failure and success. By understanding your ideal customer profile (ICP), competitors, messaging, and more, your business will be prepared for whatever comes its way and set for success.

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2021 on Inside Intercom

Intercom, Inc.

It has become clear that the trends that were first evident as the COVID-19 pandemic swept the world are here to stay. And yet, here at Intercom, we have been determined to make the most of these difficult times. Indeed, there has been a sense of increasing momentum despite the challenges we collectively face.

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How I treat creative copy like a product—using data

Mixpanel

It can be incredibly insightful for early-stage companies to establish their positioning and product-market fit. For example, if you’re a company like doola , it’s important to know if your audience is searching for “start a US bank account” or “form an LLC” as you build your initial inbound funnels. Plaid’s homepage today.

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The SaaS Marketing Playbook for Exceptional Growth in 2021

Userpilot

That is why we asked some of the best SaaS marketing practitioners for their best plays with the highest win percentage. In this SaaS marketing playbook, we have compiled the hottest trends in growth marketing as told by real people on the field. SaaS Marketing Playbook Table of Contents. Content Marketing.

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Spendesk’s Nicolas Marchais on evolving with your market

Intercom, Inc.

As Head of Sales for Spendesk, Nico was initially inspired by the vision of founder Rodolphe Ardant who had spotted a gap for ‘spend management’ in the B2B market based on personal banking trends. It’s safe to say he’s learned a thing or two about adjusting his message and product for each unique customer persona.

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The Ultimate Guide to SaaS Customer Success in 2022

Userpilot

Aligning the goals of your product team, customer success agents, and existing customers is the best path to success. Trends in customer health score data can tell you if your business changes are having a positive impact. Tracking LTV over time can help you spot upward/downward trends or craft customer expansion strategies.