Inbound Onboarding KPIs Strategy 
Intercom, Inc.
JULY 6, 2021
These days, customers expect instant access to support, especially for products that are critical to their business operations. If your business is expanding internationally, you’ll reach a point in your growth when you’ll need to implement a global support strategy. Establish common KPIs. The ROI of global customer support.
Intercom, Inc.
MAY 6, 2019
All products share a universal problem, no matter how long they’ve been around or how well they are built – the problem of customer inertia. Luckily, there are ways to convince them to make a switch and increase your product adoption. Luckily, there are ways to convince them to make a switch and increase your product adoption.
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Userpilot
NOVEMBER 8, 2022
How do you make sure your product marketing team is actually working toward success? By using product marketing OKRs to guide strategy and track progress. But when it comes to products, you can’t ignore the rest of the funnel. OKRs are different from KPIs because a KPI is strictly a metric that reflects performance.
Userpilot
AUGUST 18, 2024
How do you ensure your AI product not only survives but thrives in this competitive market? A well-crafted go-to-market strategy could be your secret weapon. Best-selling author and go-to-market advisor Maja Voje has helped hundreds of companies, including Google and Rocket Internet, build and grow successful products.
Userpilot
AUGUST 14, 2023
Are you struggling with creating an effective growth marketing strategy? So let’s see how you can build a growth marketing strategy and check out the strategies involved and relevant use cases. Use Product Hunt to extend your audience reach for the new product launch. Host webinars to promote new features.
Intercom, Inc.
FEBRUARY 10, 2022
The report highlighted how support teams were adopting conversational support tools to meet rising customer expectations and a flood of inbound queries. It takes strategy, processes, design, technology, and the right people to build an empathetic mindset that impacts customers and employees. Last month, we published the second edition.
Amplitude
NOVEMBER 12, 2019
Compared to one-time-purchase software, SaaS products offer a few key benefits. Another core benefit to digital products is that it’s possible to improve the user experience over time (such as by adding new features or upsell Digital products make it possible to improve the user experience over time. opportunities).
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