Mironov Consulting

FEBRUARY 6, 2020

A music streaming service needs different health indicators than an aircraft manufacturer or online ad marketplace or security software vendor or dating app. It’s important to find KPIs that will provide insight into your business and help uncover underlying issues. And I entirely reject gross revenue as a company-wide KPI.

B2B 118

B2B Enterprise Onboarding KPIs User Testing 118

The Product Coalition

NOVEMBER 26, 2019

Departmental goals and incentives further push developers towards building robust, scalable, elegant software. On the flip side, many development teams are now fully immersed in “Agile world” that is all about delivering small increments of working code according to strict rituals. The bigger context?—?users, Steps on the right?—?typically

Onboarding KPIs 78

Onboarding KPIs Product Research Agile User Testing 78

Userpilot

MAY 13, 2024

Gather actionable analytics , review the customer sentiment, and determine which aspects of your platform could use more work. This KPI determines product ease according to users. Multiple choice questions As the name implies, these questions present customers with several options to choose from. Identify areas of improvement.

Customer Feedback 91

Customer Feedback User Testing Feedback Software Product Research 91

Userpilot

JANUARY 16, 2023

Feature adoption measures how engaged users are with a particular feature of your software product. That said, you don’t have to limit this KPI to new features since even older features in your product may be underperforming in the time-to-adopt department. What is feature adoption? Customer satisfaction score (CSAT).

Onboarding KPIs 83

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 83

Gainsight

APRIL 18, 2022

They miss three important steps that you can start before you even select a technology partner: Picking Dimensions – Data dimensions for customers include customer name, products purchased, contract start and end dates. It’s important to recognize the dashboard, each widget, and each data element (dimension or KPI) needs to be tested.

Data Visualization 52

Data Visualization Dashboard User Testing Customer Experience 52

Userpilot

APRIL 19, 2022

Expansion MRR is the main KPI to track revenue growth you gain from current customers through upsells, add-ons, and cross-sells. The difference between upselling and cross-selling is in their names. Harvest, a time tracking software, displays premium functionality alongside free features to show users what they are missing out on.

Analytic Tools 83

Analytic Tools Onboarding KPIs User Testing Customer Experience 83

Userpilot

SEPTEMBER 2, 2020

Basically, you need to break down your users’ journeys into smaller steps – as many as you can identify and measure – and generate a detailed funnel or growth KPI dashboard. You can set them up in minutes without a line of code. Another great piece of product growth software on the Referrals front is FirstPromoter.

Data Visualization 54

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 54

The Product Coalition

JANUARY 5, 2021

A good starting point would be working with the “Manifesto of Agile Software Development,” particularly ensuring that stakeholders understand that adapting to change over following a plan is paramount for the organization’s future success. A new feature is overdue and has been drastically underestimated due to unexpected technical debt.

Product Research 97

Product Research Technical Advisors Customer Experience User Testing 97

PMLesson's Ace the PM Interview

JANUARY 12, 2022

The best way to get ready is by reviewing some real TPM interview questions from some of the top tech companies like Facebook, Google, Amazon, and more. The responsibilities of a technical program manager are a little more big picture than that of a software engineer. Many begin as software engineers. TPM is a big-picture role.

Technical Review 52

Technical Review Feedback Software Onboarding KPIs Software Review 52

The Product Coalition

JULY 8, 2020

Be proactive and don’t wait to get a review on your application or a churned user, asking for feedback on the best way to show that your team care and the user’s feedback has an impact on the product he’s using. You will get a poor completion rate, users will avoid it at all cost and you won’t get any insights due to the low response rate.

Feedback Software 82

Feedback Software Data Visualization Customer Feedback User Testing 82

ProductPlan

NOVEMBER 10, 2020

They may not have the appeal of a potential rocketship or the brand-name recognition of a unicorn. What worked when everyone knew your name doesn’t always fly when you’re becoming just another face in a growing crowd. Using this software, product management can ensure that everyone sees the latest version of the product roadmap.

Data Visualization 53

Data Visualization Roadmap Software Review Technical Review 53

Userpilot

NOVEMBER 11, 2020

Account Attributes – Microsurvey – No Code – NPS – OAuth – Self Serve. By recording the user’s name as an Account Attribute, for example, it is possible to deliver a more personalized experience. They contrast with the pre-defined, default events that are tracked or tagged automatically by your software.

Onboarding KPIs 126

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 126

Alchemer Mobile

NOVEMBER 25, 2019

So to give you a little bit of an introduction, and if you’re looking on the webcam, I promise that Robi and I did not coordinate our green and red Christmas attire for today’s webinar, but my name is Ben Johnson. And if you’ve built any sort of software, you’ve likely failed in one form or another.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

Userpilot

SEPTEMBER 23, 2019

With no-code user onboarding tools , it’s easy to start building onboarding journeys that don’t reflect reality—all in a vain attempt to get new users to activate faster so they don’t churn. Software reviews. Naming the stages isn’t enough. Now you have a new KPI for a very important stage. Product usage.

Customer Experience 67

Customer Experience User Testing User Experience Customer Feedback 67

Hutwork

MARCH 9, 2018

And as a product manager finding out how others made a strategy work, whether it was implementing a road-map software or avoiding other’s pitfalls can make or break your product’s success. You also need to name KPIs for product people. As a successful product manager reading is a must. The data backs it up.

Article 82

Article Feedback Software Research Software User Testing 82