The Product Coalition

JULY 8, 2020

Looking to build better user experiences? It’s time to stop passively observing your analytics and start engaging your users. Here is why user engagement is the new key to build innovative experiences. It all starts with user feedback. And it doesn’t involve tracking every action your users do.

Feedback Software 82

Feedback Software Data Visualization Customer Feedback User Testing 82

Indicative

JULY 24, 2019

How can I understand how engaged users are with my product? Daily Active Users (DAU) over Monthly Active Users (MAU). On the bottom right of each query row, you can name the query. The first row should be named Active Users Yesterday , and the second, Active Users Last 30 Days. Business Question.

Data Visualization 61

Data Visualization Analytic Tools User Testing Customer Experience 61

Effective Roadmap Planning and Development Process for Enterprise Products

AUGUST 2, 2018

Roadmap Planning process Unlike Consumer products, you have two different types of audience to satisfy in Enterprise world, namely Buyer and User Persona. You need to be precise, if it’s the CEO, CFO, VP – Sales, CMO, etc… You need to know as what ROI this user looks out to buy the product and continue to stay vested in the journey.

User Testing 40

User Testing Enterprise Roadmap Product Research 40

Userpilot

SEPTEMBER 23, 2019

With no-code user onboarding tools , it’s easy to start building onboarding journeys that don’t reflect reality—all in a vain attempt to get new users to activate faster so they don’t churn. User experience journey mapping makes us ask this question: How do users move through their own goals, not our hoops?

Customer Experience 89

Customer Experience User Testing User Experience Customer Feedback 89

Roadmunk

SEPTEMBER 28, 2017

It’s been just over a year since Moritz joined NBC, and we spoke to him about his process of redesigning the storied news organization’s digital properties from the outside in, why audience loyalty is his number one KPI and how he’s improving the monetization efforts of sites like msnbc.com and today.com. Here’s our interview with Moritz.

Data Visualization 63

Data Visualization Analytic Tools Reporting Tools User Testing 63

Hutwork

MARCH 9, 2018

13 The Quintessential Guide for Building an Unforgettable First-Time User Experience. Hackernoon published Wayne Chang’s seminal article on user experience. Chang is a serial co-founder, an angel investor, and philanthropist who believes in making incredible product experiences based on an unforgettable first-time use.

Article 82

Article Feedback Software Research Software User Testing 82

Mixpanel

JUNE 17, 2020

On the flip side, that’s also just a very crappy user experience. That means the level of conversations that customers have with our users are at a much different level than if they contacted Amazon about a missing package. For example, the playlists we create are accompanied by the name and photo of the curator.

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

Mixpanel

JUNE 17, 2020

On the flip side, that’s also just a very crappy user experience. That means the level of conversations that customers have with our users are at a much different level than if they contacted Amazon about a missing package. For example, the playlists we create are accompanied by the name and photo of the curator.

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

Userpilot

APRIL 7, 2024

Tableau – best user data visualization tool Tableau is a business intelligence and analytics software focusing heavily on data visualization. Tableau’s dashboards featuring KPI overview. These tiers, named Team and Enterprise, are available upon request. Dashboards. Tableau's dashboards are the best in the business.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

The Product Coalition

JANUARY 5, 2021

For example, institute regular meetings with each stakeholder or have stakeholders name product ambassadors, who then act as “liaison officers” and train them accordingly. Team up with the user experience people and run, for example, user journey or user story mapping workshops. have been met out in the field.

Product Research 97

Product Research Technical Advisors Customer Experience User Testing 97

Userpilot

APRIL 19, 2022

Expansion MRR is the main KPI to track revenue growth you gain from current customers through upsells, add-ons, and cross-sells. Good Upselling Examples we cover: Slack uses well-timed in-app messaging to turn free users into paying customers. The difference between upselling and cross-selling is in their names.

Analytic Tools 98

Analytic Tools Onboarding KPIs User Testing Customer Experience 98

Userpilot

SEPTEMBER 2, 2020

But to make actionable these metrics actionable, you need to understand the specific milestones the user needs to hit to in each of the stages to count as ‘aquired’, ‘activated’, ‘retained’ etc. So, make sure you have a really clear, thorough KPI dashboard with Chartmogul. Session recording tools.

Data Visualization 78

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 78

Userpilot

NOVEMBER 11, 2020

So, if you occasionally get the User Journey mixed up with the User Experience … Or if you confuse Flywheels and Flows from time to time… Or even if you can’t tell your JTBDs from your TTFV and your AARRR … Then welcome to the Userpilot Product Adoption Dictionary! Adjacent Users. Account Attributes.

Onboarding KPIs 126

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 126

The Product Coalition

APRIL 5, 2020

Showing a feature that is likely to improve your retention or showing the users the value of the app as soon as they install, it is a smart way to keep your KPI numbers high. Why Users Like Onboarding Walkthroughs “ Okay, I understand its benefits for me, but what about my users?” User onboarding to the rescue!

Onboarding KPIs 78

Onboarding KPIs Customer Experience User Testing Customer Feedback 78