Revulytics

SEPTEMBER 18, 2019

As this Venn diagram shows, being “data-informed” means you operate at the intersection of pure data, your own gut feeling — which is a pretty powerful and educated tool you have as a product person — and everything else, including design thinking, qualitative data, user research, and user experience tools and workshops.

Data Visualization 75

Data Visualization User Testing Information Product Research 75

Amplitude

JANUARY 26, 2021

Not only is the purchase funnel a key KPI, but we also monitor how customers pick up their order (e.g. curbside, drive-thru, takeout) and whether or not users redeem their rewards. When I first joined the organization, we were unable to answer some key questions about our mobile app users. Click To Tweet.

Data Visualization 59

Data Visualization Analytic Tools Research Software Customer Experience 59

Userpilot

FEBRUARY 21, 2022

Sign-up-to-customer rate – the rate of the users who have turned from free trials to the paid versions. Another solid KPI is to track the success of how many users actually use the product and get to the activation point. Users who experience the value of the product firsthand are more likely to convert to paying users.

Research Software 98

Research Software Feedback Software Onboarding KPIs Product launches 98

Hutwork

MARCH 9, 2018

He says you should focus on Riskiest Assumption Tests (RAT) instead because “there is no need to build more than what’s required to test your largest unknown.” 13 The Quintessential Guide for Building an Unforgettable First-Time User Experience. You also need to name KPIs for product people.

Article 82

Article Feedback Software Research Software User Testing 82

Userpilot

MARCH 23, 2021

As many as 80% of your users will skip your product tour if it consists of more than 5 steps! The more personalized the user experience, the more your customer feels special – like you care about their individual needs. But all users need to know how to create boards and tasks. They lack personalization. Kontentino.

Onboarding KPIs 98

Onboarding KPIs Customer Experience User Testing Data Visualization 98

Userpilot

SEPTEMBER 23, 2019

With no-code user onboarding tools , it’s easy to start building onboarding journeys that don’t reflect reality—all in a vain attempt to get new users to activate faster so they don’t churn. User experience journey mapping makes us ask this question: How do users move through their own goals, not our hoops?

Customer Experience 89

Customer Experience User Testing User Experience Customer Feedback 89

Roadmunk

SEPTEMBER 28, 2017

It’s been just over a year since Moritz joined NBC, and we spoke to him about his process of redesigning the storied news organization’s digital properties from the outside in, why audience loyalty is his number one KPI and how he’s improving the monetization efforts of sites like msnbc.com and today.com. Here’s our interview with Moritz.

Data Visualization 63

Data Visualization Analytic Tools Reporting Tools User Testing 63

The Product Coalition

SEPTEMBER 9, 2022

Every product has features that are designed around the core of a company’s product/market fit (PMF), while other features can be used to test new growth initiatives, new lines of revenue, or to optimize the customer experience. think about how to drive users back to the app via notifications, emails, or SMS.

Feedback Software 120

Feedback Software Analytic Tools User Testing Data Visualization 120

Userzoom

APRIL 20, 2018

Great user experience matters for digital experiences across all industries yet many websites catering to the health insurance market fall short. Our quantitative study had a sample size of 200 for the screen recording behavioural test, while the qualitative study with a sample size of 20 for a think-out-loud test.

Healthcare 51

Healthcare UX User Testing Customer Experience 51

Userpilot

DECEMBER 13, 2021

Best way to track and measure product management KPIs. Product management KPIs help product teams outline and track the business or product success. KPI stands for Key Performance Indicator, and OKR stands for Objectives and Key Results. What’s the difference between KPIs and OKRs? Let’s get started!

Onboarding KPIs 98

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 98

Userpilot

NOVEMBER 8, 2022

OKRs are different from KPIs because a KPI is strictly a metric that reflects performance. There are two main performance frameworks in product marketing – OKRs and KPIs. Meanwhile, a KPI is a single metric that gives a reflection of performance in one area. Grow Monthly Active Users (MAU) by 12%.

Onboarding KPIs 105

Onboarding KPIs Product Marketing Marketing Data Visualization 105

Userpilot

NOVEMBER 11, 2020

So, if you occasionally get the User Journey mixed up with the User Experience … Or if you confuse Flywheels and Flows from time to time… Or even if you can’t tell your JTBDs from your TTFV and your AARRR … Then welcome to the Userpilot Product Adoption Dictionary! Adjacent Users. Source: userpilot.com.

Onboarding KPIs 126

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 126

The Product Coalition

SEPTEMBER 14, 2020

The Ultimate Guide to Experimentation for Product Teams Why run Experiments? What is a Minimum Viable Test? How to define success in experiments? Why do you need to run Experiments? ? What is a Minimum Viable Test? On average, less than a quarter of experiments are successful.

User Testing 97

User Testing Data Visualization Product Research Customer Experience 97

Userpilot

JANUARY 23, 2023

The main difference is that customer success OKRs set the direction for CS strategies, while CS KPIs measure progress against customer success OKRs. Thus, an OKR could be “launch customer engagement initiatives,” and the relevant KPI could be “10%+ growth of engaged customer views per month.”

Feedback Software 97

Feedback Software Analytic Tools Onboarding KPIs Customer Experience 97

Userpilot

SEPTEMBER 9, 2020

Experimentation and A/B testing are bread and butter in marketing, but in product…it gets complicated. And in companies where dev resources are scarce, product experiments are often dropped altogether. Why Product Managers Need Product Experiments. Goal Setting For Product Experiments. Source: userpilot.com.

Onboarding KPIs 101

Onboarding KPIs Customer Experience User Testing Data Visualization 101

Userpilot

AUGUST 30, 2021

PMMs use product analytics to gain actionable insights into their customers' experiences, understand what's driving success and what's causing friction in the user journey to help the customer achieve repeated value by using the product. A/B testing in-app experiments to improve engagemen t. Data funnels.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

APRIL 19, 2022

Expansion MRR is the main KPI to track revenue growth you gain from current customers through upsells, add-ons, and cross-sells. Good Upselling Examples we cover: Slack uses well-timed in-app messaging to turn free users into paying customers. Figma’s Figjam tests placement and message types when free trials are about to expire.

Analytic Tools 98

Analytic Tools Onboarding KPIs User Testing Customer Experience 98

Mind the Product

OCTOBER 20, 2017

A crew’s happiness is directly related to the quality of their outputs and so is measured as any other KPI would be. Within their design tribes, UX + UI + Research means you are a full stack designer. Research takes place at every step, to check in that conclusions are in line with user perspectives. Testing Hypotheses.

User Testing 96

User Testing Product Research Research Software Customer Experience 96

Usersnap

OCTOBER 6, 2021

You get to know what users want through this well-researched and powerful data. User behavior can also suggest where you should conduct the A/B Tests. Also, you can contact users directly and understand their experiences through interviews, nailing down exactly what their challenges and issues are with your product.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Userpilot

JUNE 25, 2021

User journey maps can help you increase customer acquisition, user activation , product adoption, user retention, and encourage users to be advocates for your product. Product marketing strategy step #4: Map the user journey. What you should include in your user journey map: User persona.

Research Software 85

Research Software Analytic Tools Feedback Software Onboarding KPIs 85

Userzoom

NOVEMBER 18, 2019

What are the top challenges that UX professionals will face in 2020 and what can we do to solve them? Over the last couple of years we’ve surveyed hundreds of people from some of the biggest companies in the world to discover the current UX landscape in enterprise organizations.

User Testing 91

User Testing Product Research UX Data Visualization 91

Userzoom

FEBRUARY 12, 2020

This is a guide for UX and research practitioners who have either newly joined an organization that’s using the Agile methodology, or their current product development is adopting Agile for the first time and they’ve been told to “make UX research happen in this new fangled process immediately please!” . This is a false economy.

User Testing 100

User Testing Product Research Research Software Customer Feedback 100