The Product Coalition

JUNE 15, 2020

And does focusing on a product-led growth strategy make you a Growth Product Manager? Product-led growth strategy is a methodology that positions the product as the primary driver of growth for the company. A product-led growth strategy. What Are the Benefits of a Product-Led Growth Strategy? Effective leadership.

Onboarding KPIs 88

Onboarding KPIs Strategy Product Management Product Manager 88

Product Management University

NOVEMBER 17, 2022

After countless conversations, articles, webinars and conference sessions, I started to feel like the profession of product management had been reduced to…. Convincing stakeholders the above supports company goals (product strategy). Finding user problems. Writing epics and stories. Cranking user stories through the agile factory.

Reporting Tools 130

Reporting Tools Weak Development Team Marketing Product Management 130

The Product HQ

APRIL 20, 2024

On top of that, they need to show success in every product strategy they own. Excellent leadership skills, a fundamental understanding of product management, and a strong portfolio of success are the recipe for success. If you’re looking to move forward from a product manager position, you need to have a formal degree.

User Testing 52

User Testing Research Software Feedback Software Analytic Tools 52

The Product Coalition

NOVEMBER 30, 2022

At times, it felt like what was needed was a true back to basics positioning, where we are educated in not only the definition of demand generation, but what the point of demand generation even IS. After reading 40 articles about demand generation, I’m here to say that you would be surprised at what these articles have in common.

User Testing 120

User Testing Customer Feedback Feedback Software Reference 120

ProductPlan

APRIL 17, 2020

5 Key Responsibilities of Intentional Leadership of a Remote Product Team. Watch our webinar to see our journey to building a connected and happy distributed product team: First and foremost, what we’ve gleaned from our experiences is that there are all kinds of ways to go wrong with remote work and leading remote teams.

Leadership 69

Leadership Customer Experience User Testing Roadmap 69

Sequent Learning

DECEMBER 20, 2023

A Guide on How to Become a Product Manager Introduction Are you passionate about leading product development, shaping strategies, and driving innovation? Develop Essential Skills: Product managers need a diverse skill set, including communication, leadership, analytical thinking, and problem-solving abilities.

Data Visualization 52

Data Visualization Certifications Product Management Product Manager 52

bpma ProductHub

FEBRUARY 4, 2018

On January 23rd, Pragmatic Marketing hosted a webinar entitled “Six Ways Product Management’s Role Will Change in 2018.” But Butzow and Boduch posited that the PM and PO functions can rarely be performed by the same person effectively. And we’re not alone. In case you missed it, a full replay is available here.

Product Management 171

Product Management Product Manager Customer Experience Differentiation 171

Intercom, Inc.

MARCH 11, 2021

In many startups, you get lots of opportunities to try out new things, and positions change all the time. When I’m approaching people leadership, I also think about it from a very logical standpoint. There were five key trends that we talked about in that webinar. We’ve talked about chatbots on the webinar.

B2C 118

B2C B2B Reporting Tools Feedback Software 118

ProductPlan

SEPTEMBER 8, 2021

How did Amazon’s product strategy fare during the pandemic? Short answer: Amazon’s product strategy example lead the way). Amazon’s product strategy example has rewritten the book on convenience, easy access, and speed, and in doing so, embedded itself in the daily lives and routines of consumers.

Product Strategy 64

Product Strategy User Testing Strategy Technical Review 64

Gainsight

SEPTEMBER 22, 2023

Three ways: It creates a competitive advantage, positions you as a thought leader, and speeds up—and streamlines—the buying process. Sure, they position themselves differently, and the feature sets aren’t carbon copies. Thought Leadership Think of any well-established company. Very little. What do they have in common?

Education 52

Education User Friction Customer Experience Customer Feedback 52

Userpilot

AUGUST 30, 2023

What strategies can you implement to drive acquisition and retention faster? Get ready to dive into insightful discussions, practical strategies, and real-world examples that will empower you to create and manage products that meet user needs and leave them truly satisfied. Product management and leadership speakers.

Customer Experience 95

Customer Experience User Testing Customer Feedback Research Software 95

Ronke PM

FEBRUARY 13, 2024

CASE STUDY #1: ABSENCE OF DIVERSITY AT THE LEADERSHIP LEVEL A couple of years ago, I told someone on the leadership team that I did not feel like I belonged in our company and didn’t see a future there. I was also curious if he knew of any black women in leadership roles, and he confirmed my suspicions that there were none.

Reporting Tools 52

Reporting Tools Customer Experience Leadership Research Software 52

Intercom, Inc.

JUNE 8, 2021

Download your copy of the thought leadership paper now. This is the final post in our series exploring the findings from Drive Conversational Experiences for a Future-Ready Customer Support Strategy , a commissioned study conducted by Forrester Consulting on behalf of Intercom in April 2021. Enhanced customer satisfaction (58%).

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Reporting Tools Technical Review Data Visualization Research Software 222

Sequent Learning

DECEMBER 10, 2019

As a sponsor of Product Management Today , Revulytics welcomed Steven Haines into their webinar series. In this blog post, Revulytics has highlighted some of the insights from Steven’s webinar, “Walk A Mile In Your Customer’s Shoes” We encourage you to watch the full on-demand webinar for even more details.

Webinar 52

Webinar User Testing Weak Development Team Research Software 52

Userpilot

OCTOBER 16, 2022

Our 15 customer intimacy strategies include the following: Mapping the customer journey and listing all touchpoints to get a holistic view of the user journey. Host webinars to educate and interact with your audience. With Userpilot, you can apply these strategies without having to code. The three value disciplines.

User Testing 93

User Testing Feedback Software Research Software Analytic Tools 93

Gainsight

JANUARY 12, 2021

What role did your team play, and what changes did you have to make to your strategy and processes? For example, we’ve seen great success in delivering different scaled events like webinars that expose our customers to our products in different ways and for different target personas. Nick: Adobe has a very metrics oriented culture.

User Testing 59

User Testing Webinar Onboarding KPIs Technical Review 59

Userpilot

JUNE 25, 2021

Understanding this lets you craft a product marketing strategy for every stage of product adoption. But they’re not quite as risk-loving as innovators and need positive reviews from innovators before adopting new products. However, pleasing them will prove the value of your product and win you the influence of their thought leadership.

Analytic Tools 59

Analytic Tools Feedback Software Research Software User Testing 59

Agile Velocity

MAY 14, 2020

We’ve identified nine common business outcomes, all of which are positively influenced by Agile+DevOps. In our experience leadership tends to “Want them all, equally. Any organizational change must have leadership support along the entire journey or it will be short-lived or fail outright. Roll Out Strategy. Consulting.

Feedback Software 98

Feedback Software Agile Analytic Tools Data Visualization 98

Gainsight

FEBRUARY 28, 2023

In our final session of the Catapult webinar series , Gainsight CCO Kellie Capote joined Tim Van Lew to put a spotlight on the adjustments you should be making to put your company in the best position to build a resilient and efficient business. DCS is also supplemental to your CSM strategy.

Customer Experience 52

Customer Experience Webinar Product Research Reference 52

ProductPlan

JULY 20, 2021

But overall, product managers are male 60% of the time, surging to 65% when only considering senior positions. . When it comes time for promotions, biases—conscious or not—prevent senior leadership from elevating women out of fear they’ll quit focusing on their family or other career opportunities.

Reporting Tools 52

Reporting Tools Technical Review Customer Experience User Testing 52

Gainsight

JUNE 2, 2022

A positive experience keeps them engaged, satisfied, and more willing to upgrade or purchase additional products or services from you. . With all of these moving parts, leadership will ultimately need to understand the benefits of scaling as well as what’s needed to make the expansion. .

Customer Feedback 52

Customer Feedback Customer Experience Data Visualization Webinar 52

Intercom, Inc.

JULY 25, 2019

Or is it like, “Hey, if this is a consistent pattern then we need to make sure no one ever repeats, we’ll have a principle about the positive behavior that we want.” And this idea of “not now” is really powerful, because saying no is really critical to any kind of product strategy and product execution. Paul: Basically, yeah.

Research Software 209

Research Software Feedback Software Product Research User Testing 209

ProductPlan

OCTOBER 1, 2020

The conference is structured around the “7 Ps of Product”—Problem, Purpose, Position, Price, Practice, Promotion, and Performance. Agile Leadership Summit. This event may have gotten its start as an ancillary part of the Agile+DevOps Leadership Summit, but for Agile product leaders, this is the main event.

Research Software 86

Research Software Onboarding KPIs Technical Review Agile 86

Userpilot

AUGUST 11, 2022

So whether you’re hiring for a customer success (CS) position or applying for a role in this department, this guide will give you clarity on what CS managers do and how to make the most out of your time. To perform well as a CSM, you need a good set of soft skills that are required for getting (and retaining) this job, including: Leadership.

Feedback Software 90

Feedback Software Research Software Analytic Tools User Testing 90

Gainsight

APRIL 18, 2022

This issue was the recent focus of a Gainsight webinar hosted by Adam Joseph, Regional VP-EMEA, and guest Ian Anis, Regional VP of European Customer Success at Tableau. But the real impetus for buy-in and justification by leadership is with numbers and data that describe value. Begin with a Charter. Adam weighed in on Ian’s situation.

Data Visualization 52

Data Visualization Technical Advisors Analytic Tools Customer Experience 52

Userpilot

MARCH 11, 2022

Check out the Product Adoption School , User onboarding on-demand webinars (both powered by Userpilot), Product School Online Courses , Learn ProductLed Growth, and Bart Jaworski’s course on Udemy. Proven User Adoption Strategies To Drive Product Adoption. Produt Drive Conference. The event is free to attend! The Product Folks events.

Analytic Tools 88

Analytic Tools Data Visualization Research Software Feedback Software 88

Userpilot

SEPTEMBER 5, 2022

Some customer success training programs include: Customer success strategy workshop, by CSM Practice. So when it comes to choosing courses for your career as a customer success manager, we’ve found these to be worth: Customer success strategy workshop, by CSM Practice. Strategy and success planning. Who is this for?

User Testing 83

User Testing Customer Experience Customer Feedback Certifications 83

Gainsight

JANUARY 18, 2021

But in a recent webinar, Chris Battles, Chief Product Officer at Zuora, presented him with a view and definition of Product rarely heard. Chris revealed that as CPO, he sees his role as having accountabilities for ALL the product strategy, product roadmap, and product execution. From finance and investment banking to product?

Technical Review 52

Technical Review Research Software User Testing Product Research 52

ProductPlan

JUNE 18, 2021

Product marketing is all about aligning product and go-to-market strategy —product launches, positioning, segmentation, and pricing—and then putting that strategy into practice.”. Watch our webinar on how to build a significant relationship between product management and marketing below. A customer-centric strategy.

Product Marketing 59

Product Marketing Marketing Product Management Product Manager 59

Revulytics

OCTOBER 30, 2019

Revulytics sponsors a series of Product Management Today webinars featuring innovative ideas from top software product management thought leaders. In these blog posts, we ask the presenters to share their insights - we encourage you to watch the full on-demand webinars for even more details. A strategy should differentiate you.

Reporting Tools 59

Reporting Tools Feedback Software Customer Experience Data Visualization 59

Userpilot

JUNE 10, 2019

Tenets and components of product led strategy: Your product is the key channel for marketing. That’s why product led growth marketing isn’t only about marketing and selling, it’s also aligned with business goals and strategy. If it’s not, then it’s time to have a major discussion with your leadership team before moving on.

Analytic Tools 128

Analytic Tools Marketing Customer Experience Data Visualization 128

ProductPlan

APRIL 23, 2019

Sales is selling it, customer service supports it, engineering is building it, QA is testing it, marketing is positioning it, and finance is counting the money it brings in. The product team can demonstrate how the product strategy is getting you there. It’s essential to constantly remind your team about your strategy.

Feedback Software 65

Feedback Software Research Software Product Management Product Manager 65

The Product Coalition

JUNE 5, 2018

balance and strategy. By looking at your Customer SmartList and effort vs value chart , you will be able to quickly and easily see which improvements will have the most positive impact on your product. Strategy is also key here. The types of feedback you need will be relevant depending on your strategy.

Feedback Software 60

Feedback Software User Testing Customer Feedback B2B 60

The Product Coalition

MARCH 23, 2018

Items that make it into SaaS products often don’t align with the company’s strategy to support growth or help existing customers reach their desired outcomes. We’ve recently done a lot of work on this topic including a webinar which you can access here. Here’s the transcription from the webinar… This is really summed up in one line?—?

Feedback Software 60

Feedback Software Research Software User Testing Product Research 60

Revulytics

DECEMBER 10, 2019

Revulytics sponsors a series of Product Management Today webinars featuring innovative ideas from top software product management thought leaders. In these blog posts, we ask the presenters to share their insights - we encourage you to watch the full on-demand webinars for even more details. PMT-templates. It’s not damning anyone.

Research Software 76

Research Software Reporting Tools Feedback Software User Testing 76

Intercom, Inc.

MARCH 28, 2019

This approach worked successfully for several decades, but it papered over a sizeable rift between the marketing and sales organizations: sales felt they were alone in pursuing revenue, and marketing felt they were alone in developing strategy. And 90% of the time it’s revenue.”. Source: Korn Ferry. Understand before being understood.

Research Software 117

Research Software Reporting Tools Data Visualization Customer Experience 117

Userpilot

SEPTEMBER 18, 2021

You have to be able to juggle numerous activities and deadlines during a product launch, so having great project management skills – such as leadership, organization, and time management – means you keep on top of everything and help your team do the same. #5 Being able to manage processes and projects is a must.

Onboarding KPIs 88

Onboarding KPIs Analytic Tools Research Software Product Marketing 88