Intercom, Inc.

OCTOBER 1, 2020

On this episode of Intercom on Product myself and Paul Adams, our SVP of Product, take a look at roadmapping. Knowing how and when to define a roadmap, who to include and how long to plan for are key elements to finding the balanced approach that you need. As you grow functions, the audience for your roadmap widens.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Intercom, Inc.

OCTOBER 1, 2020

On this episode of Intercom on Product myself and Paul Adams, our SVP of Product, take a look at roadmapping. Knowing how and when to define a roadmap, who to include and how long to plan for are key elements to finding the balanced approach that you need. As you grow functions, the audience for your roadmap widens.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

ProductPlan

FEBRUARY 1, 2023

But for enterprise product teams, the most common area where that opportunity and reality clash is roadmapping. While common processes and templates should be the lifeblood of any effective enterprise operation, 50% of large product teams (those with 50+ members) cite keeping roadmaps and processes consistent as their top growing pain.

Roadmap 52

Roadmap Feedback Software Research Software Product Research 52

Bain Public

MAY 26, 2022

Roadmapping has become a political problem. Over the last decade, there has been advancements in the product world where the CEO is no longer the only one who calls the shots; now, there is a Product Leadership Team (PLT) who is supposed to work collaboratively with the product manager on defining the next set of features of a product.

Leadership 52

Leadership Weak Development Team Product Management Product Manager 52

Roman Pichler

MARCH 9, 2022

Additionally, an inspiring vision helps you apply a visionary leadership style and become a visionary leader—someone who guides others through a big, motivating goal. Instead of referring to the product, state the positive change you want to bring about, such as “healthy eating.”. The vision pulls you.”. A shared vision unites people.

Vision 306

Vision Workshop Customer Experience Leadership 306

People-First Product Leadership

DECEMBER 20, 2023

Part 3 brings together the Product specific Vision, Roadmap and Goals. Product Vision puts a company’s Vision and Mission into action The Product Vision ensures the Roadmap reflects the priorities which matter the most to the company’s customers and to the company. You’ve met the people.

Vision 52

Vision Roadmap Onboarding KPIs Customer Experience 52

The Product Coalition

MARCH 11, 2020

NAVIGATING THE NATURAL TENSION AMONG STAKEHOLDERS This is the first in a series on product roadmaps. The first post describes why roadmaps matter and who relies upon them. The roadmap is much more than a directive document that tells teams what to do by when. Battleground The product roadmap. Can I make more money?

Roadmap 78

Roadmap Weak Development Team User Friction Document 78

Product Warrior

MARCH 9, 2023

Unfortunately, without anything better, many product leaders rely on the product roadmap to demonstrate their strategy. What happens when you show a senior leader a roadmap? Product leaders need to create confidence by using the value drivers of their product strategy to frame the roadmap - or in some cases replace it.

Product Strategy 52

Product Strategy Roadmap Onboarding KPIs Strategy 52

Product Warrior

MARCH 9, 2023

Unfortunately, without anything better, many product leaders rely on the product roadmap to demonstrate their strategy. What happens when you show a senior leader a roadmap? Product leaders need to create confidence by using the value drivers of their product strategy to frame the roadmap - or in some cases replace it.

Product Strategy 52

Product Strategy Roadmap Onboarding KPIs Strategy 52

Agile Velocity

MAY 3, 2024

Agile Transformation: Agile Transformation refers to the process of transitioning an organization from traditional, hierarchical, and rigid ways of working to Agile methodologies and practices. Agile Implementation : Agile implementation refers to the tactical execution of Agile methodologies and practices within an organization.

Agile 52

Agile Data Visualization Feedback Software Reporting Tools 52

Roman Pichler

JUNE 7, 2022

The value the product should create is not clearly understood : A validated product strategy and an actionable product roadmap are missing. To achieve this, refer to the needs and business goals stated in the product strategy and the product goals on the product roadmap. Nobody wants their product to fail and be retired early.

KPI 285

KPI Data Visualization Weak Development Team Customer Feedback 285

The Product Coalition

FEBRUARY 12, 2024

I’ve reviewed roadmaps for hundreds of different products. I’ve participated in more roadmap review meetings than I can remember. And until now, I never thought to share the view a product leader has on roadmaps — at least publicly. When reviewing a roadmap with the product team, there are six points I always look for.

Technical Review 116

Technical Review User Testing Product Research Customer Feedback 116

Roman Pichler

MAY 4, 2022

Some fellow authors include the stakeholders, for instance, Steve Haines in his book The Product Manager’s Desk Reference , whereas others don’t, for example, Marty Cagan in his book Inspired. Use a product vision ; a product strategy with user needs and business goals; and a product roadmap with product goals (aka.

Product Research 298

Product Research Agile User Testing Framework 298

Mind the Product

OCTOBER 12, 2017

He has a background in the public and private sectors and he begins his ProductTank NYC presentation with a quote from Steve Jobs, which underpins the central concept of Servant Leadership. Josh takes a brief moment to look at the roadmap of local government. Next, Josh references John Maeda, author of Learning Oscillation.

Leadership 65

Leadership Government Reporting Tools Agile 65

Roman Pichler

JUNE 1, 2020

While this definition includes users and customers, I use the term in this article to refer to the internal business stakeholders. Collaboratively set goals , for example, user and business goals on the product strategy and product goals on the product roadmap. Ask the Scrum Master to help you build a stakeholder community.

Weak Development Team 305

Weak Development Team Product Research Customer Experience Workshop 305

Usersnap

SEPTEMBER 29, 2022

You need to collect customer feedback , prioritize roadmaps , and ship features and products that offer a brilliant user experience. The disruptive growth approach focuses on gaining market leadership with a lower-cost product, which will help capture new customers. The SaaSy waters, as they’re sometimes (never) called, can get murky.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Sequent Learning

DECEMBER 20, 2023

They define product roadmaps, set priorities, and ensure smooth coordination among teams to meet deadlines. Beyond technical prowess, they possess strong leadership, communication, and problem-solving skills, making tough decisions to ensure the product’s success. Product Development and Roadmapping : Collaboration is the key.

User Testing 52

User Testing Customer Feedback Certifications Product Management 52

The Product Coalition

FEBRUARY 24, 2023

Total Addressable Markets One of the main struggles in this stage is the key to the gap between the views of these two personas: I'm referring to the total addressable market (TAM) and targeted persona. At the same time, a targeted persona refers to a specific customer segment the product is designed to serve. What can be done?

Startups 117

Startups User Testing Feedback Software Customer Feedback 117

Tyner Blain

MARCH 31, 2024

I’ll demonstrate with a facilitation exercise I ran for a leadership team where we shaped a product – in this case, a bespoke transformation services engagement. I find this to follow the same patterns as developing a product roadmap to operationalize a product strategy. We were ready for the next step.

Weak Development Team 59

Weak Development Team Customer Experience Product Research Leadership 59

Bain Public

JANUARY 11, 2022

Let’s face it, most organizations have poor habits around roadmap completion — this is why getting leadership (or stakeholders) to develop consistent, stable and familiar routines reinforced through repetition and communication is valuable. Let’s dive deeper!

Onboarding KPIs 52

Onboarding KPIs Weak Development Team User Friction Customer Experience 52

Intercom, Inc.

MAY 20, 2019

The other path, the one I’ll focus on in this post, continues along the journey of individual contributor : to mastery of the craft of design, to leadership without the need to manage, to above all else shipping great work. Another dimension on which behaviors can be assessed is whether you are demonstrating leadership in your role.

Development 223

Development Leadership Customer Experience Vision 223

Agile Velocity

MAY 14, 2020

Reference: Harvard Business Review Analytic Services Survey, Sept 2018). In our experience leadership tends to “Want them all, equally. Align the initiative with measurable business outcomes and define a clear transformation roadmap. Transformation Leadership – Where to Lean In. And NOW” Sorry. Roll Out Strategy.

Feedback Software 98

Feedback Software Agile Analytic Tools Data Visualization 98

Product Talk

FEBRUARY 12, 2020

Lisa explains that “Orchestration is a catch-all term that refers to orchestrating messages across different channels—sometimes referred to as cross-channel orchestration.” Lisa soon realized that her team was turning to her for guidance on the orchestration roadmap. But what exactly is orchestration? Part 1: The Design Sprint.

Product Research 177

Product Research Data Visualization User Testing Research Software 177

ProductPlan

JANUARY 7, 2022

Here’s how we define it in ProductPlan’s eBook, 100+ Product Management Terms You Should Know: Digital transformation refers to a company’s move to digital solutions to improve its operations or products. Add these and other strategic priorities to the product roadmap (or create a standalone digital transformation roadmap ).

Analytic Tools 93

Analytic Tools Research Software Data Visualization Product Research 93

People-First Product Leadership

DECEMBER 4, 2023

Looking ahead, Part 3 brings together the Product specific Vision, Roadmap and Goals. Often referred to as “ideal customer profile” or ICP for short. Macro: Refers to the macro environment which encompasses the current state of technology, culture, economics, politics, and your industry. These are your key results.

Strategy 52

Strategy Weak Development Team Technical Review Vision 52

ProductPlan

NOVEMBER 3, 2021

Everyone on the team can now keep this memorable story as a reference while working on the product. Sharing a clear, up-to-date roadmap. Finally, a great product manager builds and shares a roadmap that answers the team’s strategic questions. All the extraordinary product managers are doing it these days.

Weak Development Team 95

Weak Development Team Product Research Customer Feedback Feedback Software 95

The Product Coalition

AUGUST 6, 2023

Do we need to escalate any critical issues to company leadership? In almost every workplace I’ve worked in, when this symptom persists, leadership would have no choice but to respond with efforts designed to reduce the time spent in standups. Did you take note of user stories that may remain in the Sprint?

Research Software 137

Research Software Reporting Tools Product Research User Testing 137

Mironov Consulting

JUNE 25, 2023

 Last week, though, in my product leadership workshop , we had an extended discussion about the core people-and-organizational obligations we have toward those who work for us. (If If you’re running some other department, these should sound familiar.)

Weak Development Team 127

Weak Development Team User Testing Customer Feedback Customer Experience 127

The Product Coalition

JUNE 26, 2023

A “blue ocean” refers to an untapped market space or industry that is not yet crowded with competitors. At Darrow, our product team firmly believes that we don’t have all the answers but possess a roadmap filled with questions. But what exactly is a micro-delivery? It is a deliberate and minimal delivery that serves a learning agenda.

Data Visualization 124

Data Visualization Customer Feedback Customer Experience Product Research 124

The Product Coalition

NOVEMBER 2, 2020

10) Protect the team vs Challenging the team Whether you like it or not as a Product Manager you are in a leadership position. link] 11) Give credit for success vs Take responsibility for failures Another feature of leadership is being in the shadows?—?shining This is leadership and the role of Product Management.

Product Management 137

Product Management Product Manager Management Management 137

Intercom, Inc.

JANUARY 8, 2019

The other path, the one I’ll focus on in this post, continues along the journey of individual contributor : to mastery of the craft of design, to leadership without the need to manage, to above all else shipping great work. Another dimension on which behaviors can be assessed is whether you are demonstrating leadership in your role.

Leadership 152

Leadership Customer Experience Vision Positioning 152

Mind the Product

MARCH 12, 2020

Maintaining templates, guidelines, how-to references and resources. Worked with support leadership to develop a weekly support call between product managers + support team leaders to triage support tickets. Built an internal team wiki and created guidelines in coordination with product leadership for consistency and easy access.

Product Research 186

Product Research User Testing Weak Development Team Customer Experience 186

Bain Public

MARCH 20, 2021

The answer is simply: product roadmaps and product development ! Roadmap Development is a process of discovery, creativity and problem-solving. The most successful businesses use roadmaps to chart their long-term development initiatives, which showcases better results than the companies that don’t!

Development 52

Development Product Research User Testing Product Management 52

Bain Public

OCTOBER 15, 2020

What the CEO needs to do is shift their focus toward building the product leadership team, empowering the product manager to think strategically and focus on features that map and complement a ‘high level’ strategic baseline they set for the product. Product Mission : Once you’ve determined your BHAG and UVP, how do you create a roadmap ?

Feedback Software 52

Feedback Software Workshop User Testing Leadership 52

Atlassian

FEBRUARY 28, 2022

The last stage (adjourning) wasn’t added until later in the 1970s, and for that reason you might also hear this model referred to simply as the “FSNP model.”. Team leadership: the team needs not only the right members, but also the right leader in place. In Leadership. Related Article. By Sarah Goff-Dupont.

Weak Development Team 131

Weak Development Team Research Software Product Research Leadership 131

Intercom, Inc.

JANUARY 24, 2023

Build alignment Generate clarity and excitement with teams and leadership. Unlock planning Facilitate multi-quarter roadmapping and resourcing. This deck helped leadership understand and buy into the work. And, as we built, we continuously referred back to it, to ensure we hadn’t veered off course. It was our north star.

Vision 118

Vision Feedback Software Customer Experience User Testing 118

The Product Coalition

NOVEMBER 1, 2020

A powerful experiment roadmap with a large idea backlog prioritized for value. A powerful experiment roadmap with a large idea backlog prioritized for value. Have a living document with the priority but don’t expect the stakeholders to constantly refer to the document. Cross functional alignment with the rest of the business.

Research Software 174

Research Software Feedback Software Systems Review Product Research 174