Intercom, Inc.

MAY 18, 2021

Hence they look to industry analysts to explain what’s going on in their area, so they can learn about what’s changing in the industry, and what new tools and technologies have emerged. Support teams don’t have the technology they need. They want to hear it from a qualified and objective source. Customers are expecting it now.

Research Software 210

Research Software User Testing Customer Feedback Reporting Tools 210

The Product Coalition

NOVEMBER 1, 2020

The right data and experimentation tools. A well designed experimentation system allows a company to accelerate growth by creating faster feedback loops and enabling progressive delivery. The right data and experimentation tools. How to prioritize the ideas for maximum business value? Don’t forget Tech debt and bugs.

Research Software 174

Research Software Feedback Software Systems Review Product Research 174

Product Talk

SEPTEMBER 13, 2023

. – Tweet This And while you technically don’t need permission to get started, at some point, you will need buy-in and support from your leadership. They’ll place more trust in you to pursue the opportunities and solutions you believe will have the most impact on your desired outcome.

Product Research 269

Product Research User Testing Research Software Feedback Software 269

Userpilot

APRIL 30, 2024

Marty Cagan is a well-known figure in the product management and technology industry. He is perhaps most recognized for his influential work as a consultant, writer, and speaker on product management, particularly within the realm of software and technology companies. Who is Marty Cagan?

Analytic Tools 105

Analytic Tools Research Software Feedback Software Books 105

The Product Coalition

MARCH 8, 2024

They involve integrating digital technologies and processes into every aspect of your business, from operations to customer interactions. It’s not just about adopting the latest gadgets, but about using technology to drive meaningful change and achieve specific business goals. What is the importance of digital transformation?

Enterprise 119

Enterprise Research Software Feedback Software Strategy 119

Userpilot

JULY 23, 2023

Create a productive environment with a project management tool like Trello, Jira, or Asana. Creating a killer go-to-market strategy is critical to the success of established SaaS companies as it is for new brands, and everything rises and falls on how robust your GTM team is. Who is part of the GTM team? Project planning and execution.

Research Software 96

Research Software Data Visualization User Testing Marketing 96

Userpilot

JULY 17, 2023

How to choose the right product team structure for your SaaS? Such a cross-functional team, sometimes called a squad, has all the necessary resources and autonomy to release work independently. Userpilot is a growth platform with advanced feedback and analytics functionality. What is a product team structure?

Analytic Tools 98

Analytic Tools Feedback Software Research Software Product Research 98

Userpilot

AUGUST 26, 2021

You know how when you log into a SaaS product, you often notice the UI has changed or there are new options that weren't there before? That's SaaS product management hustling in the background to give you the best experience. You don't have to lift a finger and you get to access the latest updates whenever you log in.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Usersnap

SEPTEMBER 29, 2022

Competitive analysis of current market offerings absolutely helps your SaaS company. However it isn’t the only thing, and perhaps a quite overrated approach to achieving SaaS growth. That is why you want to approach SaaS growth by focusing on what sticks with customers and what can multiply. Let’s g(r)o(w)! ?

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

The Product Coalition

JULY 6, 2023

The competitive landscape is more intense than ever for technology businesses, particularly SaaS (Software as a Service) companies. Traditional marketing and sales tactics with long lead times, heavy financial investment, and a demanding need for human resources could be more efficient.

Research Software 108

Research Software Feedback Software User Testing Product Research 108

Userpilot

MARCH 11, 2022

To help you in your first 90 days on the job, we’ve compiled a collection of some of the best product management resources. We’re taking a look at The State of SaaS Onboarding , Mixpanel Product Benchmark Report, Satmetrix 2021 NPS Benchmarks, and Openview Benchmarks and Research. User survey tool – Hotjar.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Userpilot

AUGUST 11, 2022

Some soft skills required for a customer success manager position include leadership, problem-solving, communication, empathy, industry knowledge, technical savviness, and collaboration. Creating a minimum-viable onboarding process with in-app guidance. Educating customers with in-app help and improving customer experience.

Feedback Software 98

Feedback Software Research Software Analytic Tools User Testing 98

Product Innovation Educators

JANUARY 29, 2024

How to become an emotionally fit product leader We are talking about mental health for product managers and leaders—specifically product managers moving into leadership roles and those who are already in leadership roles. We’ll call this emotionally fit leadership. 5:47] Why did you do this research study?

Leadership 98

Leadership Product Research Product Management Product Manager 98

PMLesson's Ace the PM Interview

MAY 14, 2022

This article is part of our series on Solutions Architect interviews. If you're interviewing for solutions architect roles, don't miss our Complete System Design Interview Course. Solutions architect roles are rapidly becoming more important and popular in the technology ecosystem.

Research Software 52

Research Software Feedback Software Technical Review Software Review 52

The Product Coalition

MAY 21, 2024

In the ever-evolving landscape of technology, a transformative trend has emerged: A surge venture capital and corporate investments in deep tech. Availability of such resources, while liberating for entrepreneurs and corporate intrapreneurs alike , poses a unique challenge for product management functions.

Biotechnology 78

Biotechnology Research Software Artificial Inteligence Product Management 78

Intercom, Inc.

JUNE 1, 2021

According to recent research, however, many teams aren’t sufficiently equipped to meet these new challenges. Download your copy of the thought leadership paper now. Challenge #1: Limited team bandwidth, resources, and budget. The solution: Optimize your resources with the Conversational Support Funnel.

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

The Product Coalition

MAY 25, 2021

If test kitchens make so much sense in other settings to evaluate and evolve new equipment, tooling, systems, processes, and products why haven’t they been leveraged more with software products? One reason is that intentional software product test kitchens are often viewed as an extra expense and operational overhead.

Research Software 109

Research Software Feedback Software User Testing Product Research 109

Sachin Rekhi

JUNE 25, 2017

I still believe these remain the very best resources on the topic. I then break down the resources into the way I think about what a product manager does, which is drive the vision, strategy, design, and execution of their product. And finally, I include a set of resources for managing a career in product management.

Product Research 167

Product Research User Testing Analytic Tools Product Management 167

Gainsight

APRIL 4, 2023

Technology can be a force multiplier when it comes to helping people and businesses perform at higher levels. However, whether you’re adding capabilities or eliminating extra steps in a process, technology always brings about some sort of change. Previously, their TAM organization operated out of several systems.

Research Software 52

Research Software Customer Experience User Testing Leadership 52

Userpilot

APRIL 25, 2022

What is product leadership and how is it different from product management ? In the article, we’ll be discussing what the product leadership role entails and how it is different from the product management role. They use the same tools, methodologies, and skills. What is product leadership? Let’s dive in!

Leadership 98

Leadership Analytic Tools Research Software User Testing 98

Userpilot

FEBRUARY 4, 2022

If you ask any sales rep, they’ll all tell you the same thing: the SaaS sales process is absolutely grueling! Today, we’re going to walk you through the top techniques you should implement into your SaaS sales strategy. SaaS sales can be broken down into three models: self-service, transactional, and enterprise.

Feedback Software 98

Feedback Software Research Software Reporting Tools Onboarding KPIs 98

Usersnap

JUNE 30, 2022

What Is Meant By Product Led Growth And How It Can Help in SaaS Product Management? The 8 main points to product-led growth How is Product-Led Growth The Right Strategy For Your SaaS Business? What Is Meant By Product Led Growth And How It Can Help in SaaS Product Management? The 8 main points to product-led growth.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

Alchemer Mobile

JUNE 15, 2021

Select the right remote tech tools. Based on what you learn, spend time selecting the tools that belong in your tech stack to allow team members to thrive. Create a shareable research hub. consumer insights team’s book and create a large research hub to share data across departments. Take a page out of the Gap Inc.

Data Visualization 195

Data Visualization Research Software Product Research User Testing 195

Johanna Rothman

NOVEMBER 16, 2020

One of my reviewers for the Modern Management Made Easy books asked a fascinating question: I've never seen this many women in management or in senior leadership positions. Up until the mid-80s, many of the software engineering jobs were for special-purpose machines or applications. Consider the System. I started asking around.

Technical Review 111

Technical Review Research Software Software Review Systems Review 111

The Product Coalition

FEBRUARY 5, 2021

As a result, I’ve come to value 5 different aspects of product leadership. Shift #1: A leader of leaders The two top things I’ve head people reply to the question “how do I move into Product Leadership?” Moving into product leadership moves you away from the day-to-day hands-on tools and into a primarily coaching role.

Leadership 147

Leadership Technical Advisors Product Research Weak Development Team 147

Userpilot

MARCH 19, 2024

The team conducts research to identify opportunities and generates solutions. As you’re gradually releasing the feature, gather qualitative user feedback via in-app surveys and use analytics to gain a detailed understanding of the feature usage and its impact on product performance. Book the demo to find out more!

Product Research 105

Product Research Onboarding KPIs User Testing Feedback Software 105

Intercom, Inc.

JULY 25, 2022

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. Businesses lack the connected tools needed to provide personal, in-context communications.

Data Visualization 209

Data Visualization Reporting Tools Analytic Tools Technical Review 209

UX Studio

JUNE 30, 2023

We deliver impactful, user-friend, and unique solutions for ambitious ideas. USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Userpilot

JULY 13, 2022

Userpilot publishes well-researched and in-depth articles on all aspects of product management including product growth, retention, and adoption. The Reforge blog helps product managers with topics like analytics , team management and development, product leadership , or product strategy. SaaS Product Adoption: The Ultimate Guide.

Blog 98

Blog Analytic Tools Research Software Feedback Software 98

ProductPlan

MARCH 21, 2024

We’ve been crunching the numbers, analyzing the trends, and distilling them into bite-sized insights so that you can have the tools you need to thrive as a product leader. This is most immediately observable in the trend toward consolidated product management platforms.

Reporting Tools 100

Reporting Tools Data Visualization Research Software Feedback Software 100

ProductPlan

JANUARY 27, 2022

Here are some areas to consider when making your 2022 requests: Product Stack Tools for 2022 Budgets. Investing in tools for the product team commanded the most significant share of product team budgets in our 2021 survey. Accelerated by the shift to distributed teams and remote working, these tools have become invaluable resources.

Data Visualization 89

Data Visualization User Testing Product Research Reporting Tools 89

The Product Coalition

JULY 28, 2022

In R&D management, physical mechanics would be the way we manage resources and the results. In the context of R&D management, physical mechanics would be the way we manage our resources and the result we get (how the bodies’ movements affect each other). Throughput is the rate at which the system generates money through sales.

Research Software 111

Research Software Product Research Development Fractional CTO 111

Product Innovation Educators

AUGUST 8, 2022

Many of them are in leadership roles, such as Product VPs, CPOs, and Heads of Innovation. She is leading product and engineering teams to develop a platform for embedded integrations that quickly connect various software applications. It was scary how little we were utilizing great technology to solve challenges in education.

Research Software 99

Research Software Customer Experience Product Management Product Manager 99

The Product HQ

MAY 10, 2024

Today, more and more businesses are looking for product managers specializing in artificial intelligence and machine learning technologies. AI product management professionals help businesses profit from these markets by overseeing the planning, development, and success of AI products and innovative solutions.

Artificial Inteligence 52

Artificial Inteligence Technical Review Analytic Tools Research Software 52

Product Innovation Educators

MAY 13, 2024

How product managers can master product portfolio management Watch on YouTube TLDR Portfolio management is a crucial aspect of product development that helps organizations strategically allocate resources, balance projects, and align their product innovation efforts with overall business goals.

Customer Experience 95

Customer Experience Technical Review Research Software Product Research 95

Userpilot

OCTOBER 16, 2022

For customer-centric SaaS companies, customer intimacy is indispensable to driving product growth. Customer intimacy is based on building an intimate relationship with the customers, so only you can offer a solution for their unique needs. Customer focus is about researching and satisfying customer needs.

User Testing 98

User Testing Feedback Software Research Software Analytic Tools 98

The Product Coalition

JANUARY 11, 2023

When I start to learn about product management, it seems PMs do a lot of things related to data, research, user experience, and dealing with other teams such as design, engineering, etc. The leadership of product teams is a shared responsibility between product managers, engineering leads, and UX designers.

Feedback Software 101

Feedback Software Research Software User Testing Technical Review 101