Intercom, Inc.

APRIL 22, 2021

After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track. And it’s really thinking about the quality of the code in that area. But the work is still there, it still needs to happen.

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

Mind the Product

APRIL 7, 2020

Now a trainer, Discovery and Leadership consultant, he’s spoken at Mind the Product Engage (Hamburg and Manchester), the Business of Software, Turing Festival, a number of ProductTanks (London, Zurich, Manchester, Birmingham, Bristol, Oxford, and Brighton… so far!) Email sponsor@mindtheproduct.com for more information.

Feedback Software 223

Feedback Software Leadership Product Research Technical Review 223

UX Planet

JANUARY 22, 2025

Case Study: Improving Data-Driven Decision Making for CSR Leadership Civian is a data-driven platform designed to help businesses measure, optimize, and showcase the social and economic impact of their investments in communities. By creating an Affinity Map out of our findings, we were able to group common themes together.

Data Visualization 98

Data Visualization Research Software Feedback Software Reporting Tools 98

Lenny Rachitsky

FEBRUARY 25, 2025

Step 1: Preparation (3-5 weeks) The preparation step is a foundational effort where a lot of the groundwork and due diligence is done to inform the strategy selection process. Leadership interviews: This is a critical input to the process and is often forgotten or skipped for various reasons.

Strategy 122

Strategy Technical Review Product Strategy Product Research 122

Product Innovation Educators

FEBRUARY 17, 2025

While the role still requires strong leadership skills, the most successful product managers approach their work differently than what the “CEO of the product” phrase might suggest. As we’ll explore in this article, effective product management requires a unique blend of skills that goes beyond traditional leadership models.

Reporting Tools 179

Reporting Tools Feedback Software Customer Feedback Technical Review 179

The Product Guy

DECEMBER 6, 2018

After every discussion with customers, sales, service, leadership and my colleagues, I was left with a laundry list of problems that needed my attention. On another occasion, I started a business review discussion by explaining the customer profile, sharing the problems faced by customer and why I was focusing on those problems.

Reporting Tools 350

Reporting Tools Customer Experience Product Manager Product Management 350

Roman Pichler

SEPTEMBER 11, 2023

This individual leads the product team, not by being the boss but by exercising emergent leadership. This aligns everyone and ensures that the various deliverables and outputs—for instance, the source code, the end-user documentation, the marketing collateral, and the training materials—fit together.

Reporting Tools 386

Reporting Tools User Testing Customer Experience Product Research 386

Melissa Perri

JULY 23, 2024

Some of these are Fortune 10 software-enabled companies going through digital transformations. I review strategies and roadmaps. At the end of this review, I do a Product Leadership workshop with C-Suite and Product leaders, where I show them what good looks like, and they have a chance to reflect on where they are.

Weak Development Team 250

Weak Development Team Product Research Research Software Feedback Software 250

Roman Pichler

NOVEMBER 2, 2021

A development team does a good job if the following three conditions are fulfilled: First, the group reliably meets the agreed sprint goals and delivers product increments that offer a great user experience and exhibit the desired software quality. Third, the team observes sustainable pace. But this would be wrong.

Weak Development Team 374

Weak Development Team Development Software Review Technical Review 374

TechEmpower - Product Management

AUGUST 21, 2023

Many CEOs of software-enabled businesses call us with a similar concern: Are we getting the right results from our software team? We hear them explain that their current software development is expensive, deliveries are rarely on time, and random bugs appear. What does a business leader do in this situation?

Technical Review 104

Technical Review Software Review Development Team Review Systems Review 104

Intercom, Inc.

AUGUST 6, 2019

Yes, the code that you write and the systems that you build are major contributing factors to the success and growth of a business. New interviewers should start off with sessions that involve less ambiguity like pairing or reviewing take home tests in order to become familiar with process. Who reviews my code?” “How

Software Review 166

Software Review Engineering Feedback Software Technical Review 166

The Product Guy

OCTOBER 9, 2018

This sort of hand-waving has been most prevalent in software companies, where the supposed price of strategy missteps is seen as low. However, this is a naïve analysis that overlooks lost market share due to poor strategic thinking, or the demoralizing effect on engineers having to repeatedly rewrite code because of poor product-market fit.

Weak Development Team 326

Weak Development Team Product Strategy Strategy Development 326

Product Innovation Educators

AUGUST 5, 2024

The Three Pillars of Leadership: Know, Do, Be Effective product managers are more than just idea generators or task managers. To excel in this leadership role, focus on these three key areas: Know: Develop a comprehensive understanding of your product, market, and team dynamics. They are leaders who inspire and guide their teams.

Product Manager 297

Product Manager Product Management Technical Review Leadership 297

The Product Guy

JULY 30, 2020

Maybe you have already experienced large meetings with a lot of people who are considered stakeholders which results in managing complex communications due to the number attendees (20-25+). People working on the project: People who are working hands-on in the project such as a software developer, product manager, QA testers or technicians.

CTO Coach 391

CTO Coach Customer Experience Software Review User Testing 391

The Product Guy

MARCH 27, 2018

The quality of the code suffered while features were delayed. In my situation, I was limited to lead effectively due to the physical gap. This takes time away from reviewing more stories during the hour-long session. He honed his leadership skills during his participation in the program. About Cornell Pineda.

Product Manager 290

Product Manager Product Management Technical Review Software Review 290

Johanna Rothman

NOVEMBER 16, 2020

One of my reviewers for the Modern Management Made Easy books asked a fascinating question: I've never seen this many women in management or in senior leadership positions. Up until the mid-80s, many of the software engineering jobs were for special-purpose machines or applications. The idea of a code review or a design review?

Technical Review 122

Technical Review Research Software Software Review Systems Review 122

The Product Guy

NOVEMBER 26, 2024

Writing off the entire profession due to isolated failures is as illogical as declaring “engineers are unnecessary” because of poorly written code. A misaligned or underperforming PM can create significant frustration, but the solution lies in improving hiring, training, and role clarity—not removing PMs altogether.

Weak Development Team 170

Weak Development Team Product Manager Product Management Research Software 170

Product Innovation Educators

NOVEMBER 6, 2023

Before founding Viable, he held senior leadership roles in engineering, technology, and product. That report goes to the top-level leadership. Before founding Viable, he held senior leadership roles in engineering, technology, and product. This is a very manual process, so few teams decide to do the work. [4:22]

Data Visualization 314

Data Visualization Reporting Tools Analytic Tools Feedback Software 314

Lenny Rachitsky

JANUARY 14, 2025

I’ve yet to come across a software leader who isn’t. In the past, most measurements focused on activity—like lines of code, number of commits, story points shipped—which don’t tell a complete story about performance. The time to first review was about 60 minutes. Are these calculations perfect?

Product Research 132

Product Research Research Software Data Visualization Reporting Tools 132

The Product Guy

APRIL 9, 2019

In my company, we review a living document with our management chain on a quarterly basis to align business direction for the short-term (immediate one to two quarters) to the long-term (two to five years). No formal stakeholder review as this is meant to be the first version that will undergo many iterations and refinements.

Feedback Software 372

Feedback Software Analytic Tools Technical Advisors Strategy 372

Roman Pichler

JANUARY 22, 2024

These might be end-user-facing or internal ones like a software platform, for instance; they might directly generate revenue or support commercial offerings. Part of this process should be regular portfolio strategy reviews. 1] Product Portfolio, Product Family, and Product Line—What’s the Difference?

Weak Development Team 290

Weak Development Team Strategy Software Review Vision 290

Product Talk

MARCH 2, 2016

The adoption of Agile has helped us deliver iterative chunks of code rather than waiting for the big reveal at the end of a long project. Continuous integration reduces the risk of large code conflicts that used to take days or sometimes weeks of testing to resolve. First, it doesn’t feel like real work—only writing code is real work.

Product Research 196

Product Research Data Visualization Software Review Development Team Review 196

Roman Pichler

JULY 20, 2016

Remember: Collaboration requires leadership. If your goal is to acquire customers, for example, then ask yourself how many new customers should be acquired; or if your goal is to reduce technical debt, determine how much of the bad code should be removed or rewritten. 10 Regularly Review and Adjust the Roadmap.

Roadmap 368

Roadmap Agile Technical Review Weak Development Team 368

Roman Pichler

AUGUST 12, 2024

These include product strategy and roadmapping meetings , which usually take place bi-monthly or quarterly, and tactical product meetings, for example, sprint review meetings. For example, some might believe that due to their seniority, they should have the final say on important decisions.

Weak Development Team 215

Weak Development Team Feedback Software Software Review Product Research 215

Atlassian

JANUARY 21, 2022

Now more than ever, performance reviews provide an important opportunity to launch candid conversations about future goals. By sharing the written review ahead of time, managers can set the foundation for positive communication. And somehow, so do performance reviews. Self reviews are a common component in performance reviews.

Software Review 123

Software Review User Testing Construction Product Research 123

Intercom, Inc.

JULY 16, 2019

Almost every software company today has some kind of incident response process to help them navigate major service outages. For example, a relatively common type of incident might be a brief outage of Intercom due to a database failover. Communication : When needed, communication with customers, support, sales and leadership can occur.

Technical Review 215

Technical Review Software Review Document Engineering 215

Mironov Consulting

OCTOBER 19, 2022

And at least in public, Engineering and Product leadership need to be shoulder-to-shoulder , actively supporting each other at every turn. " Code creators own quality.*  In the enterprise software space, every of our customers and execs will always have another dozen unmet needs, amplified by our enterprise sales teams.  It’s

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

The Product Guy

SEPTEMBER 27, 2016

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador.

Research Software 370

Research Software User Testing Analytic Tools Product Research 370

Product Innovation Educators

MAY 22, 2023

How product mangers can improve collaboration in cross-functional teams Today we are talking with Maziar Adl, the co-founder and CTO of Gocious, an organization that creates product roadmap management software. The CPO put together a product board, which met on a regular basis to review the major items coming in.

Feedback Software 254

Feedback Software User Testing User Friction Customer Experience 254

Mind the Product

JUNE 7, 2019

Everyone speaks a different language, works at a different pace, aims for different goals, and leadership is in the middle trying to understand how best to help. The concept of Agile came out of frustration at the way software was delivered. The goal is creating more software, faster. More code does not equal more value.

Agile 195

Agile Software Review User Testing Technical Review 195

The Product Guy

MARCH 12, 2025

Companies like Canva grew by defying industry conventions around complex, professional-focused design software making powerful design tools accessible to everyday users and businesses. Every meeting becomes a performance review rather than a space for creative problem-solving. and pursue the answers.

Data Visualization 150

Data Visualization User Testing Customer Experience Technical Review 150

Alchemer Mobile

NOVEMBER 23, 2021

Her passion is derived from igniting vision, commitment, innovation, and trust in leadership, development, and marketing teams. ?WATCH We cannot be successful without somebody coding or building a product. I’m not saying you need to code, but it’s really important from a product perspective that you understand technology.

Technical Review 245

Technical Review Feedback Software Product Manager Product Management 245

The Product Guy

OCTOBER 25, 2016

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. She is a University of Melbourne Asialink Leadership Fellow and Asia Education Foundation Literacy Ambassador.

Analytic Tools 356

Analytic Tools Research Software CTO Coach Fractional CTO 356

Mind the Product

MARCH 17, 2020

Now a trainer, Discovery and Leadership consultant, he’s spoken at Mind the Product Engage (Hamburg and Manchester), the Business of Software, Turing Festival, a number of ProductTanks (London, Zurich, Manchester, Birmingham, Bristol, Oxford, and Brighton… so far!) Email sponsor@mindtheproduct.com for more information.

Product Research 47

Product Research Research Software Customer Experience Feedback Software 47

Roman Pichler

FEBRUARY 9, 2022

This includes laptops, tablets, phones, and software tools; but it may also include having access to a kitchen and a coffee machine. This includes sprint planning , Daily Scrum , sprint review , and sprint retrospective , as well as product strategy and product roadmap workshops. Meetings : Prepare and facilitate meetings.

Reporting Tools 366

Reporting Tools Weak Development Team Feedback Software Product Research 366

ProductPlan

NOVEMBER 17, 2021

At times, product professionals fail to realize the similarities and differences between thought leadership vs people leadership. Professionals may decide to pursue a leadership position to lead a team and guide them towards primary objectives and milestones. The Start of Thought Leadership. Product management is complex.

Leadership 98

Leadership Agile Positioning Document 98