Mind the Product

DECEMBER 18, 2019

So, it was natural that we should want to develop a talent growth plan for our people. Each month we send out an NPS survey to assess whether the company is being a great place to work, but a few months ago I also sent Google’s manager feedback survey to my team of 10 product managers. Team execution and development.

Weak Development Team 109

Weak Development Team Feedback Software Research Software Development 109

Intercom, Inc.

OCTOBER 5, 2022

Each person on your team has different needs, responds to feedback in different ways and evolves in different trajectories – and management should always reflect that. Even when you reach the perfect team dynamic – a new hire or budget cut can easily throw things off balance. It was kind of the luck of the draw.

Leadership 118

Leadership Feedback Software Weak Development Team Management 118

Mironov Consulting

NOVEMBER 10, 2016

While sales teams stereotypically rally around contests, talk sports and drink coffee (which is for closers)… development teams may sit silently side-by-side-side most of the day engaging in multiple Slack conversations, taking breaks for air hockey or exchanging giphys , and critiquing each other’s code indents.

Weak Development Team 96

Weak Development Team Development Technical Review Outbound 96

The Product Coalition

SEPTEMBER 4, 2020

I redesigned the internal and public web properties and was promoted into my first “product leadership” role. I became director of communications, leading the development of intranets and web applications. Challenges aside, I enjoyed the close-knit teams and easy access to upper management which enabled quick decision making.

Weak Development Team 126

Weak Development Team Systems Review Customer Experience Software Review 126

Product Management University

NOVEMBER 17, 2022

Getting product teams to “consistently” operate with this mentality…still a challenge! It sets the product up for long-term success and market leadership in chosen verticals without sacrificing short-term revenue. The Importance of Strong Market-Facing Feeder Systems. The Feel-Good Story That Sealed the Deal.

Reporting Tools 130

Reporting Tools Weak Development Team Marketing Product Management 130

Intercom, Inc.

JUNE 1, 2021

Most support teams have seen an influx of support queries since COVID-19 hit – and those issues are more complex than ever. According to recent research, however, many teams aren’t sufficiently equipped to meet these new challenges. Download your copy of the thought leadership paper now. Sound familiar?

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

The Product Coalition

DECEMBER 8, 2019

Highly effective Product Managers develop themselves in 5 key areas. In some jobs, you can get by with just Competence, but in the unkempt, fuzzy, team-oriented domain of Product Management, you need both. Here are 2 actions you can take to develop your Craft Competence: Craft Competence ?? and others feel that.

Weak Development Team 95

Weak Development Team Development Analytic Tools User Testing 95

Intercom, Inc.

AUGUST 15, 2018

At Reddit, he led a team of 35 – none of whom knew how to manage other engineers. He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. Short on time?

Engineering 141

Engineering Leadership CTO Coach Feedback Software 141

The Product Guy

OCTOBER 9, 2018

First, I did not know how to frame, develop and present product strategy in a systematic way, and second, as a startup, my company has not historically had a good track record of strategy being developed outside of senior management (read: founder). What systems/metrics/processes do we need to measure and track winning?

Weak Development Team 130

Weak Development Team Product Strategy Strategy Development 130

Mind the Product

OCTOBER 23, 2019

In Part 3 of our Product Leadership Forum recap, you can see an overview of the remaining insights from this year’s #mtpcon London Product Leadership Forum (if you missed them, you can take a look back at Part 1 and Part 2). The team won’t respect me if I’m not technical”. Leading Smart People. I’m an imposter here”.

Customer Feedback 83

Customer Feedback Leadership Reporting Tools Weak Development Team 83

Johanna Rothman

NOVEMBER 30, 2020

Steve, a software development manager, thought John was a “10x” developer. Was I willing to support and coach the other people in Steve's group to all become “10x” developers? Was I willing to support and coach the other people in Steve's group to all become “10x” developers?

Weak Development Team 99

Weak Development Team Feedback Software Development Product Research 99

Lenny Rachitsky

JANUARY 4, 2024

Simplify security | Ahrefs —Improve your website’s SEO for free — Judd Antin has spent 15 years leading research and design teams at companies like Yahoo, Meta, and Airbnb. Integrating research from the beginning of the product development process is crucial for leveraging your user researcher best.

User Testing 105

User Testing Research Software Product Research UX 105

Mind the Product

OCTOBER 4, 2018

Team issues can have a negative impact on a project and your people long term. There are a bunch of ways they might manifest themselves – and I’ve written them down as I’ve heard them over a decade of building digital products in cross-functional teams. This list is most useful for in-flight project teams, off and sprinting.

Weak Development Team 115

Weak Development Team Document Customer Experience Customer Feedback 115

The Product Coalition

JULY 24, 2021

People influence the system around them, but more often than not people conform to the system within which they operate. I believe that an Agile transformation is first and foremost a transformation of people, and the system within which they operate. Can you imagine a team?—?that And so do people.

Agile 173

Agile Feedback Software Weak Development Team Customer Experience 173

UX Studio: Product Management

JUNE 22, 2021

They get most of the recognition, but they also have to be involved in everything, which is super tiring and often leads to stress, burnout, and bad health. Today there is a new school of leadership emerging to remove this frustration. It’s called empowering leadership. Context: the most important tool to empower your team.

Data Visualization 130

Data Visualization User Testing Analytic Tools Weak Development Team 130

The Product Coalition

MARCH 8, 2024

The important basis is the development of a strategy for short- and long-term digital transformation based on business results rather than technology. Involve them in strategy development, gather their input, and address their concerns. Digital transformation (DX) is a wide business approach in its own right.

Enterprise 126

Enterprise Research Software Feedback Software Strategy 126

Mironov Consulting

MAY 16, 2020

A topic that’s come up several times recently in my product leader coaching sessions: how much to delegate to the (individual contributor) product managers on our teams – including different ways of building product skills and balancing personal empowerment against good results.

Weak Development Team 145

Weak Development Team Product Research User Testing Customer Experience 145

Intercom, Inc.

MARCH 12, 2019

A little over a year ago, I got the opportunity to start a new team within our sales organization – a team of Relationship Managers dedicated to growing our current customers at scale. To do the first, we had to hire, train, and write a playbook – the building blocks of any team. Relentlessly measure impact.

Weak Development Team 171

Weak Development Team Customer Experience User Testing Customer Feedback 171

Roman Pichler

APRIL 3, 2018

For example, cost leadership (low prices), differentiation (uniquely desirable products and services), or focus (niche markets)—three options originally suggested by Michael Porter. Answering this question requires you to understand the strengths and weaknesses of your business and the competition you face.

Strategy 256

Strategy Product Research Weak Development Team Systems Review 256

Mind the Product

SEPTEMBER 29, 2017

Furthermore, in order to ensure that product teams don’t become too risk averse to learn from their failures and iterate their way to success, a few cautions are warranted in evaluating product teams. The last thing that product teams need is a leader who tells them: “You either succeed or you’re out.” Watch What You Measure.

Weak Development Team 100

Weak Development Team Customer Experience Customer Satisfaction Leadership 100

Mironov Consulting

FEBRUARY 28, 2024

An essential role of CPOs and other product leaders that’s never listed in the job description is giving organizational 'air cover' to product managers to postpone almost all new requests — so that their teams can finish work already underway.    Lately, I’m calling this permission to stay focused.

Reporting Tools 105

Reporting Tools Software Review Technical Review Weak Development Team 105

Gainsight

APRIL 14, 2022

Expanding the team is not always the right answer to address scale and impact. Often, it’s about leadership. Just as you wouldn’t expect to scale without a sales or marketing operations team, you can’t achieve the growth you dream of without a CS Operations team either. They are the driving force of any CS team.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Weak Development Team 52

The Product Coalition

DECEMBER 29, 2021

This year I developed a new reading approach, in which I read several books in parallel, usually from different topics. Strategy is visible as coordinated action imposed on a system. It is an exercise in centralized power used to overcome the natural workings of a system. When I say the strategy is “imposed,” I mean just that.

Books 124

Books Systems Review Software Review Weak Development Team 124

Johanna Rothman

DECEMBER 2, 2022

Teams might feel pressure from a too-large backlog or too-long roadmap. Especially if you've only had team experience and brief team facilitation, such as Scrum Master, experience. That's because the organization creates its system. Not because people are somehow bad, stupid, or wrong. Most cannot. Tall order.

Agile 110

Agile Customer Experience Weak Development Team Consulting 110

Mind the Product

DECEMBER 11, 2017

I redesigned the internal and public web properties and was promoted into my first “product leadership” role. I became director of communications, leading the development of intranets and web applications. Challenges aside, I enjoyed the close-knit teams and easy access to upper management which enabled quick decision making.

Weak Development Team 85

Weak Development Team Systems Review Customer Experience Software Review 85

ProductPlan

AUGUST 4, 2020

These sprint goals make it clear to the entire team what the objective of each sprint is. They’re typically set by the product owner and delivery team, ensuring they’re both meeting the needs of the business while being simultaneously realistic when it comes to achieving them during a given sprint. But sprints aren’t the SATs or A.P.

Weak Development Team 111

Weak Development Team Agile Leadership Customer Experience 111

The Product Cafe

APRIL 14, 2024

You need to understand the strengths of your team members. Even with a talented team, success becomes unattainable if their goals diverge from yours. Even with a talented team, success becomes unattainable if their goals diverge from yours. Therefore, for you to be successful, your team needs to be aligned with your goals.

Product Management 52

Product Management Product Manager Customer Feedback Feedback Software 52

Mind the Product

MARCH 12, 2020

It defines, communicates, supports, and improves important operations which can be standardized, such as communication, planning processes, team gatherings, and training. How it’s become a critical function for scaling effective product teams. Developing and maintaining a continuing education program for product managers.

Product Research 188

Product Research User Testing Weak Development Team Customer Experience 188

Product Innovation Educators

SEPTEMBER 18, 2023

She wrote, “In a past life, I sat on the other side of the table supporting hiring teams to define processes, find candidates, and make great hires. When it comes to PM leadership roles, hiring teams would share the same small handful of reasons for rejecting candidates. It’s not that you’re bad at your job.

Weak Development Team 106

Weak Development Team Feedback Software Research Software Startups 106

Mironov Consulting

MARCH 19, 2019

H2R Product Science ‘s Holly Hester-Reilly produces a Product Science Podcast which covers a range of topics around product experiments, teams and scalable organizations. She invited me to join for this episode called The Rich Mironov Hypothesis: Great Product Leadership is Both Subtle and Slow to Pay Off . Give it a listen.

Leadership 60

Leadership Weak Development Team Naming Engineering 60

UX Planet

FEBRUARY 19, 2024

A bad first impression could ultimately hurt your chances of landing a dream job. People see selling as a bad word but it ultimately makes life easier if you know how to do it. People see selling as a bad word but it ultimately makes life easier if you know how to do it. I design systems. Joining Uber Feb 19.

UX 86

UX Technical Review Customer Experience Weak Development Team 86

The Product Coalition

MARCH 29, 2018

I try to help product and sales teams succeed under the mantra “Easy to Sell, Easy to Renew.” I’ve struggled to find many examples detailing how to bond product and sales teams ( Antonia Bozhkova offers a good perspective ). Your teams will realign and strengthen their partnership as they see the product through each other’s eyes.

Development Team Review 113

Development Team Review Weak Development Team Feedback Software Product Research 113

PMLesson's Ace the PM Interview

MAY 22, 2021

Not only do you need to demonstrate your technical prowess and experience with designing complex systems, you also need to showcase your soft skills in people management. Managing Individuals How do you run 1:1s with your team? How do you handle poor performers? What questions do you ask candidates who want to join your team?

Engineering 52

Engineering Weak Development Team Technical Review Research Software 52

Mind the Product

NOVEMBER 21, 2019

As a product leader, you are the product manager for a leadership team, and the tricks you learned in product teams remain valuable, they just need a little tweak. Myths that an organisation tells itself can act as a reality distortion field that masks failing products and poor return on investment. Value Proposition.

Reporting Tools 140

Reporting Tools User Testing Research Software Product Research 140

Gainsight

SEPTEMBER 8, 2021

Organizations create Customer Success teams to increase Net Revenue Retention, and we’ve recently published research showing that NRR drives valuation. But, then, organizations find that the baseline impact of simply having a CS team eventually plateaus–your NRR stagnates. What about systems administration? Process design?

Reporting Tools 105

Reporting Tools Data Visualization Analytic Tools Marketing 105

PMLesson's Ace the PM Interview

MAY 14, 2021

These are: Managing technical team members Managing technical development (pushing product design, driving the development cycles, establishing strategy, and help solve technical challenges) SWEs who transition into EM may find that their time is spent differently in management than their IC days.

Software Engineering 92

Software Engineering Engineering Reporting Tools Feedback Software 92

People-First Product Leadership

FEBRUARY 12, 2024

Performance is considered at a team, scrum or project level. Introversion or extroversion are irrelevant as its the work of the team that does the talking. On our dream team, there are no brilliant jerks as they are detrimental to great teamwork. We insist on decent human interactions, no matter how brilliant someone may be.

Artificial Inteligence 52

Artificial Inteligence User Testing Product Management Product Manager 52