Gainsight

MARCH 15, 2023

With economic uncertainty in the air, SaaS and Customer Success teams want to be more efficient and build durable businesses that withstand the market. For CS teams, efficiency means working smarter and doing more with less—accelerating the current drive toward digital strategies like community, self-service, and more.

Customer Experience 52

Customer Experience Research Software Strategy Development Team Review 52

The Product Coalition

MARCH 18, 2021

Are you an enterprise business leader or a start-up leader planning to offer your software product as a SaaS platform? Decide on the SaaS model, product strategy, and the pricing strategy Formulate your strategy before undertaking software development. billion in 2020 to $307.3 billion by 2026.

Feedback Software 130

Feedback Software Research Software Reporting Tools User Testing 130

ProductPlan

MARCH 5, 2021

It helps you and your team take a top-down approach to decisions, address conflicting priorities, and determine what initiatives land on the product roadmap. It helps you and your team take a top-down approach to decisions, address conflicting priorities, and determine what initiatives land on the product roadmap.

Roadmap 116

Roadmap Customer Experience Product Research Vision 116

UX Studio: Product Management

MARCH 19, 2021

This year we’ve made this study method more formal and organized 3-month-long workgroups. Our group set a goal to learn more about features and user needs prioritization. Our group set a goal to learn more about features and user needs prioritization. For example: New feature ideas from the team. What competitors have.

Product Research 109

Product Research User Testing Development Customer Experience 109

Userpilot

JULY 20, 2022

The article explains what Quality Function Deployment is and explores its benefits and rationale. Quality Function Deployment (QDF) is a framework that helps teams translate customer requirements into technical requirements, and design the product and processes needed for its development. If so, you are in the right place!

User Testing 98

User Testing Feedback Software Customer Feedback Customer Experience 98

Mind the Product

OCTOBER 24, 2019

Product managers can make better decisions if they’ve built transparency and trust with their team. You may also reduce trust in your team. These stakeholders provide specific product expertise and a broad perspective that benefits the team. Product Decisions. Product decisions are either tactical or strategic.

Weak Development Team 84

Weak Development Team Customer Experience Workshop User Testing 84

UserVoice

APRIL 10, 2018

Because your competitions’ actions can involved so many aspects of your company’s tactics and strategies, it can be difficult to figure out who should “own” competitive analysis. In some ways it’s EVERYONE’s job, but it’s not a great plan to have multiple departments duplicating work. Who owns it? Where does it come from?

Data Visualization 100

Data Visualization Reporting Tools Naming Customer Feedback 100

Dear Strategy

FEBRUARY 17, 2019

Dear Strategy: “How do you communicate strategy to the rest of the organization with a small and newly formed team on a previously languishing product?”. . The first is that this is a new team, the second is that this is a small team, and the third is that this is a product that wasn’t doing so well.

Strategy 45

Strategy Workshop Differentiation Reference 45

Tyner Blain

NOVEMBER 12, 2014

“Agile” is something most teams do wrong*, without realizing they’re doing it wrong. A good 2×2 matrix acts as a lens, helping to convert information into insight. There may be as many definitions of agile as there are teams practicing agile development. A 2×2 Matrix of Agile.

Agile 66

Agile User Testing Customer Feedback Feedback Software 66

Product Bookshelf

JANUARY 10, 2017

Use the build-measure-learn loop to refine your hypotheses. Olsen organizes the Lean product process in layers which build on each other and serve as a path for matching your offering with customer needs. The Lean Product Playbook: How to Innovate with Minimum Viable Products and Rapid Customer Feedback by Dan Olsen.

User Testing 48

User Testing Product Research Data Visualization Feedback Software 48

ProductPlan

DECEMBER 30, 2019

When there’s no traditional cost of goods sold (COGS) to recoup, the pricing strategy for a SaaS product can go in a lot of different directions. Let’s dive into this complex conundrum, while taking a product management lens to the pricing strategy problem. Demystifying Product Management’s Role in Pricing Strategy.

Strategy 55

Strategy Customer Experience User Testing Customer Feedback 55

Userpilot

JULY 27, 2022

The marketing plan must include strategies for every phase of a product’s lifecycle to be successful. Here we will examine the five stages of the product life cycle and how you can implement a product life cycle marketing plan. Book a demo to learn more! Let’s get started! What is a Product Life Cycle?

User Testing 98

User Testing Feedback Software Analytic Tools Research Software 98

Usersnap

SEPTEMBER 29, 2023

Step – Collect customer requests and organize feedback (inbox) 4. Step – Learn and improve customer expectations Try Usersnap today 1. From regular users and dedicated internal teams to those high-stakes stakeholders, everyone’s got an opinion. Jump into the section you need to read first ?

Customer Feedback 52

Customer Feedback User Testing Feedback Software Customer Experience 52

ProductPlan

JUNE 1, 2023

All those new features might look good on a product comparison matrix and give salespeople a new angle when pitching reluctant prospects, but none of it matters if those features aren’t solving real customer problems. Where are product teams getting their feature ideas? Why do product teams become feature factories?

User Testing 83

User Testing User Friction Development Team Review Reporting Tools 83

Userpilot

SEPTEMBER 2, 2021

Whether you're trying to drive product expansion in your current market or want your business to conquer uncharted territory, a solid growth strategy is exactly what you need. Today we're going to go over the top strategies that both small companies and large corporations can leverage to drive business growth through the roof.

Feedback Software 98

Feedback Software Research Software User Testing Onboarding KPIs 98

Intercom, Inc.

OCTOBER 29, 2019

Authoritative, actionable strategies on how to grow your business. A substitute for strategy or planning. A substitute for strategy or planning. For a growing business, segmentation is necessary to know your customers and your market, and share this understanding across teams. Download The Growth Handbook.

User Testing 184

User Testing Data Visualization Customer Experience Customer Feedback 184

Modus Create

SEPTEMBER 4, 2019

Over the course of an Atlassian products’ lifespan within your organization, its hosting requirements will change in line with how pivotal of an application it becomes to your teams. For particularly large teams and enterprise customers, Data Center is the go-to choice. Data Center or Server – Which is Right for You?

Reporting Tools 13

Reporting Tools Data Visualization Software Review Systems Review 13

Product Bookshelf

SEPTEMBER 14, 2020

The OKR framework can inspire teams and bring focus to an entire company. . Doerr says the benefits of OKRs are: 1) focus; 2) alignment (from transparency); 3) commitment; 4) trackability; 5) building a risk-taking culture (from stretch goals). OKRs are the centerpiece of a conversation between leaders and teams and within teams.

Technical Advisors 62

Technical Advisors CTO Coach Technical Review CTO 62

The Product Coalition

JANUARY 12, 2020

So I decided to write a complete guide on getting your team from where they are, to fully using OKRs in 30 days. How to have meetings with the team, what to cover, how to get low performing teams back on track and then how to persuade everyone in the company to use them too. more than I thought I would actually. Nice move.

Weak Development Team 78

Weak Development Team Research Software Onboarding KPIs Customer Experience 78

Imaginary Cloud - Design

MARCH 31, 2022

As part of product design, digital teams need to understand exactly which problems a product is supposed to solve. Developing digital products with a good user experience (UX) is becoming a must, both in B2C and B2B business models. Let's break the differences between the two processes. The importance of Product Design in business.

User Testing 81

User Testing Research Software Feedback Software Product Research 81

Mixpanel

FEBRUARY 23, 2021

It’s been a long-held notion in startup circles that lack of product-market fit will doom even the scrappiest of teams to fail. It’s been a long-held notion in startup circles that lack of product-market fit will doom even the scrappiest of teams to fail. Every business is unique, and metrics frameworks apply differently 5.

User Testing 130

User Testing Onboarding KPIs Product Research Startups 130

Intercom, Inc.

MARCH 17, 2022

In this episode, our own Product Manager Mathew Cropper sat down with John to chat about what it means to be a product evangelist and how product management can be a force of change within an organization. Why does it matter for the business, for investors, for the community, or people on your team? They’re not wrong, of course.

Analytic Tools 151

Analytic Tools Research Software Data Visualization Customer Experience 151

Business of Software Conference

OCTOBER 23, 2019

In this talk Product guru Bruce McCarthy arms you with his battle-tested approach to prioritizing your most critical initiatives that will increase your organization’s focus by increasing confidence in your prioritization decisions. Benefits of clear prioritization. He’ll cover: Why prioritization is important. Scorecard deep-dive.

Customer Experience 61

Customer Experience User Testing Onboarding KPIs Research Software 61