Gainsight

OCTOBER 20, 2021

Leading a go-to-market strategy can feel like a hailstorm. A barrage of goals is peppering you from every direction. And all the while, the pressure of launching a successful go-to-market strategy is forming all around. There are three pillars to support your product-led go-to-market strategy and lead your team to success.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Customer Experience 98

Userpilot

SEPTEMBER 14, 2023

How do product management and marketing teams work together to build successful products? TL;DR Product managers define the overall product direction and oversee the entire product lifecycle. Book the demo to see how Userpilot can help your product and marketing teams drive product success!

Product Research 104

Product Research User Testing Research Software Feedback Software 104

Userpilot

OCTOBER 4, 2022

Driving activation is a critically important skill for SaaS owners and product managers: in this article, we’re going to explore the most effective activation strategies for driving growth and engagement. A customer activation strategy is about devising the most effective customer journey in pursuit of that aim.

User Testing 98

User Testing Customer Experience Customer Feedback Data Visualization 98

Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. The tools are constantly evolving and changing their pricing plans, so it may be difficult to ensure that your product team is using the right tools and getting the best value for the money.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

Roman Pichler

DECEMBER 6, 2022

Product success is not something you can achieve on your own as a product manager or Scrum product owner. Instead, you rely on the contributions and the support of the key stakeholders , the development team members, and possibly other product people who help you manage a large product.

Leadership 279

Leadership Technical Review Reporting Tools User Testing 279

Userpilot

NOVEMBER 21, 2022

What does the product launch manager do? Does your organization really need such a role if you already have a product manager ? The product launch manager coordinates the work of cross-functional teams and supports the product manager during product launches. Ready to dive in?

Product launches 98

Product launches Product Research User Testing Research Software 98

Userpilot

JUNE 12, 2024

TL;DR A software product owner is an IT professional tasked to prioritize features , create and maintain product backlog, and work with a Scrum team throughout the product development cycle. A product owner is someone who manages and optimizes the product backlog to ensure its maximum value.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Roman Pichler

MAY 11, 2021

Instead, you should engage the stakeholders, leverage their expertise, and generate as much buy-in as possible , as I explain in more detail in my article “ Stakeholder Management Tips for Product People.” Myth #2: The product owner is a tactical role focused on managing the product backlog.

Weak Development Team 325

Weak Development Team Product Research User Testing Customer Experience 325

Userpilot

FEBRUARY 28, 2023

In this article, we look at 13 different ways to collect feedback that product managers can leverage to gain a deep understanding of customer needs and make informed product decisions. They tell you how attached your users are to the brand and would recommend it to their friends/colleagues. Let’s dive right into it!

User Testing 98

User Testing Customer Feedback Feedback Software Product Research 98

UX Planet

DECEMBER 15, 2023

Even if UX work seems fine at your organization, know that there are still some things to set a budget for, like improving the product’s creation process, or your customers’ and users’ experiences. Have you defined your short-term and long-term product goals? The aim is to expand our user base.”

UX 98

UX User Testing Development Team Review Customer Experience 98

The Product Coalition

DECEMBER 13, 2021

Many startups with an ordinary product make the way to growth and scalability whereas others with great products fail to survive. Both product and product strategy should fall in place to make the startup sustainable and help them to grow. Avoid writing tasks or steps while defining strategy.

Framework 146

Framework Startups User Testing Onboarding KPIs 146

Userpilot

MARCH 29, 2023

How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? In this article, we also look at different kinds of digital analytics data, how to implement a digital analytics strategy, and the best tools to help you do it! Are you in?

Data Visualization 98

Data Visualization Analytic Tools Embedded Analytics Feedback Software 98

Ask Benny

JANUARY 25, 2020

Your Team is Your Product One of the hardest things for a VP Product to do, as the team of product managers under his lead grows, is to release control. As a VP Product, you need to trust your product managers to make the right decisions. All my product managers must come to product from humbleness.

Customer Experience 136

Customer Experience Vision Framework Roadmap 136

Userpilot

OCTOBER 30, 2022

The 3 main components of customer experience. 17 practical strategies for improving your user experience. Customer experience improvement is optimizing your product and customer interactions to ensure users are happy at every point in their customer journeys. Start with your goals. Let’s roll.

Feedback Software 97

Feedback Software Research Software Customer Experience User Testing 97

Roman Pichler

MAY 11, 2021

Instead, you should engage the stakeholders, leverage their expertise, and generate as much buy-in as possible , as I explain in more detail in my article “ Stakeholder Management Tips for Product People.” Myth #2: The product owner is a tactical role focused on managing the product backlog.

Weak Development Team 156

Weak Development Team Product Research User Testing Customer Experience 156

Userpilot

FEBRUARY 7, 2023

Push notifications are used to get inactive users re-engaged while in-app messages educate active users to boost retention. Modals, tooltips, and checklists are all examples of in-app UI elements that can streamline the user experience. Irrelevant in-app messages are one of the fastest ways to annoy your user base.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience User Testing 98

Userpilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? We start by looking at different kinds of analyses and the metrics to track and then explore some practical ways of using each of them to drive various product goals.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 98

The Product Coalition

JULY 28, 2020

The role of a Product Owner/Manager/Strategist is to help startups capture and transform customer insights into full product experiences that in turn increase customer satisfaction, loyalty, retention, and the business values.

Data Visualization 78

Data Visualization Analytic Tools Startups User Testing 78

Ask Benny

SEPTEMBER 30, 2019

Your Team is Your Product One of the hardest things for a VP Product to do, as the team of product managers under his lead grows, is to release control. As a VP Product, you need to trust your product managers to make the right decisions. All my product managers must come to product from humbleness.

Customer Experience 104

Customer Experience Vision Framework Roadmap 104

Ask Benny

JANUARY 25, 2020

One of the hardest things for a VP Product to do, as the team of product managers under his lead grows, is to release control. As a VP Product, you need to trust your product managers to make the right decisions. One of the best ways to do it is to understand that your product is no longer “the product”.

Customer Experience 78

Customer Experience Vision Framework Roadmap 78

Gainsight

APRIL 10, 2023

By Harshi Banka, Senior Director of Strategy, Digital Customer Success The last few months have been rough for SaaS businesses with multiple headwinds including the economic downturn, rising inflation, and decreasing investments. For example, a customer’s health score can trigger adoption journeys helping them achieve their product goals.

Data Visualization 59

Data Visualization Analytic Tools Customer Experience Research Software 59

Ask Benny

JANUARY 25, 2020

One of the hardest things for a VP Product to do, as the team of product managers under his lead grows, is to release control. As a VP Product, you need to trust your product managers to make the right decisions. One of the best ways to do it is to understand that your product is no longer “the product”.

Customer Experience 78

Customer Experience Vision Framework Roadmap 78

Ask Benny

SEPTEMBER 30, 2019

One of the hardest things for a VP Product to do, as the team of product managers under his lead grows, is to release control. As a VP Product, you need to trust your product managers to make the right decisions. One of the best ways to do it is to understand that your product is no longer “the product”.

Customer Experience 78

Customer Experience Vision Framework Roadmap 78

Userpilot

AUGUST 13, 2023

A feature prioritization matrix is a product management tool that helps teams decide what features to develop next. The criteria usually revolve around feature importance, like its business or customer value , the resources required to build them, like cost or time, and how much they reflect the organization’s values and goals.

Data Visualization 98

Data Visualization User Testing Customer Experience Feedback Software 98

The Product Coalition

OCTOBER 13, 2019

Your Team is Your Product One of the hardest things for a VP Product to do, as the team of product managers under his lead grows, is to release control. As a VP Product, you need to trust your product managers to make the right decisions. All my product managers must come to product from humbleness.

Customer Experience 60

Customer Experience Vision Framework Roadmap 60

Userpilot

JANUARY 31, 2023

TL;DR Customer activation is a term that describes the moment your users – both new and existing customers – start to experience value from your product or service. Activation is one of the most important metrics for product managers and SaaS owners to focus on (and get right). Let’s get into it!

Customer Experience 98

Customer Experience Analytic Tools User Testing Customer Feedback 98

Roman Pichler

FEBRUARY 14, 2023

Listen to the audio version of this article: [link] 1 Complement Scrum with a Product Discovery and Strategy Process Scrum is a simple framework that helps teams develop successful products. How can you capture the right user stories , for instance, if you are unsure who the users are and why they want to use the product?

Product Research 342

Product Research Feedback Software Research Software User Testing 342

Userpilot

DECEMBER 15, 2023

First, the process helps you ensure that your ideas are aligned with your product vision and strategic goals. Second, it’s an effective risk management tactic. Based on that, you can develop adequate mitigation strategies or shelf the idea, for example, if it’s not financially or technically feasible.

Data Visualization 105

Data Visualization Product Research User Testing Analytic Tools 105

ProductPlan

FEBRUARY 18, 2020

Yet product managers generally love what they do and find the role quite fulfilling. However, there’s often a disconnect between aspects of the job that make product managers happy and the metrics upon which they’re judged. When this occurs, product managers must focus on goals unaligned with their passion.

Customer Experience 59

Customer Experience Product Research Customer Satisfaction Reporting Tools 59

Roman Pichler

APRIL 15, 2024

To make this more concrete, let’s look at an example: Objective : Grow the product management team. Key result 1 : Three product managers are hired. Key result 3 : The product management processes are adapted to preserve the productivity level of the team. The fourth row lists the product’s features.

Roadmap 270

Roadmap Onboarding KPIs Technical Advisors Customer Experience 270

Userpilot

DECEMBER 6, 2022

Product managers spend an incredible amount of time digging for user insights to uncover patterns that will drive product growth. Collect user feedback with in-app surveys. at different stages of the customer journey to collect information on the user experience, identify friction points, etc.

Data Visualization 98

Data Visualization Customer Feedback User Testing Feedback Software 98

Bain Public

MARCH 21, 2020

Within these organizations exist hundreds, perhaps thousands of dedicated product managers. But the product manager is often mistaken for the "project manager." One fosters an "IT mindset," while the other fosters a "Product mindset." Because product managers work at the intersection of many roles?

User Testing 52

User Testing Weak Development Team Feedback Software Customer Experience 52

Modus Create

APRIL 27, 2020

The following React migration best practices are helpful to product managers, developers, user experience designers, quality assurance engineers, and DevOps engineers. Invest in your strategy; create a goal alignment with the team(s). Agree on the migration progression strategy. Identify key users.

Feedback Software 84

Feedback Software Reporting Tools Technical Review Software Review 84

Modus Create

APRIL 30, 2020

After working with companies of all sizes, Modus has developed a process that brings product management, design, and engineering together. Modus Kickstart Workshop, Business, and Product Goals. Product Vision and Goals. The overall vision of your product is at the heart of what you are building and why.

Research Software 81

Research Software Product Research User Testing Workshop 81

Userpilot

JANUARY 31, 2021

In this post, you can find out the functions of product ops, how it facilitates the internal and external processes to create useful products, what the duties of a product ops manager are, and whether you should hire one or not. What is Product Ops. Is Product Management Same As Product Operations?

User Testing 52

User Testing Data Visualization Customer Feedback Customer Experience 52

Userpilot

JUNE 28, 2023

The user onboarding challenge Without CVs, it would be impossible for recruiters to vet and hire candidates for their openings. Senior Project Manager Arjoon Talukdar came across Userpilot and decided to build in-app onboarding flows that would encourage new members to upload their CV. Goal-based segmentation Source: ClearCalcs.

Onboarding KPIs 97

Onboarding KPIs Feedback Software User Testing Analytic Tools 97

CardBoard

AUGUST 18, 2023

And then how do you build this discipline into product management so data saves you time by focusing on the things that will really move the needle? Product metrics are quantifiable measures used to track and assess the status of a product. They help you answer questions like, “How is our user base growing?”

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Customer Feedback 52