Userpilot

OCTOBER 25, 2022

If you’re wondering what strategic product management is, you’ve come to the right place! In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users!

Product Research 98

Product Research User Testing Customer Feedback Research Software 98

Userpilot

SEPTEMBER 14, 2023

How do product management and marketing teams work together to build successful products? TL;DR Product managers define the overall product direction and oversee the entire product lifecycle. Book the demo to see how Userpilot can help your product and marketing teams drive product success!

Product Research 104

Product Research User Testing Research Software Feedback Software 104

Userpilot

FEBRUARY 9, 2023

What is product optimization? Is it the same as product discovery? How should product managers go about optimizing their products? What are the best product optimization practices? The process of product optimization starts with goal setting , like improving usability. Want to see how?

Product Research 98

Product Research User Testing Feedback Software Analytic Tools 98

Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. The tools are constantly evolving and changing their pricing plans, so it may be difficult to ensure that your product team is using the right tools and getting the best value for the money.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

Userpilot

FEBRUARY 28, 2023

In this article, we look at 13 different ways to collect feedback that product managers can leverage to gain a deep understanding of customer needs and make informed product decisions. They tell you how attached your users are to the brand and would recommend it to their friends/colleagues. Let’s dive right into it!

User Testing 98

User Testing Customer Feedback Feedback Software Product Research 98

Roman Pichler

DECEMBER 6, 2022

Product success is not something you can achieve on your own as a product manager or Scrum product owner. Instead, you rely on the contributions and the support of the key stakeholders , the development team members, and possibly other product people who help you manage a large product.

Leadership 281

Leadership Technical Review Reporting Tools User Testing 281

Userpilot

APRIL 6, 2023

Overengineered products are difficult to use, filled with bugs, and instead of improving your users’ lives, they make them unnecessarily complicated. In this article, we look at different ways for product managers to avoid falling into the overengineering trap. But worry not! What are the greatest PM sins?

Feedback Software 105

Feedback Software Analytic Tools Research Software User Testing 105

Roman Pichler

MAY 11, 2021

Instead, you should engage the stakeholders, leverage their expertise, and generate as much buy-in as possible , as I explain in more detail in my article “ Stakeholder Management Tips for Product People.” Myth #2: The product owner is a tactical role focused on managing the product backlog.

Weak Development Team 328

Weak Development Team Product Research User Testing Customer Experience 328

Userpilot

APRIL 25, 2022

Are you using a friction log to track and prioritize what to improve in your product? In this guide, our aim is to help savvy product managers understand what friction logs are, where you might use them, and how to create them. Product friction describes anything that causes your users difficulty.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization User Testing 98

Userpilot

NOVEMBER 21, 2022

What does the product launch manager do? Does your organization really need such a role if you already have a product manager ? The product launch manager coordinates the work of cross-functional teams and supports the product manager during product launches. Ready to dive in?

Product launches 98

Product launches Product Research User Testing Research Software 98

UX Planet

DECEMBER 15, 2023

Even if UX work seems fine at your organization, know that there are still some things to set a budget for, like improving the product’s creation process, or your customers’ and users’ experiences. Have you defined your short-term and long-term product goals? The aim is to expand our user base.”

UX 81

UX User Testing Development Team Review Customer Experience 81

Userpilot

DECEMBER 3, 2021

Want to know how you can use the HEART framework to improve user experience? Google’s HEART framework has been designed to enhance product experience at every stage of the user journey. The HEART framework uses the right combination of user-centered metrics to deliver an enhanced user experience.

Research Software 98

Research Software Analytic Tools Feedback Software Product Research 98

Userpilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? We start by looking at different kinds of analyses and the metrics to track and then explore some practical ways of using each of them to drive various product goals.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 98

Userpilot

JUNE 20, 2022

Running A/B tests and making data-driven decisions is essential if you are passionate about enhancing your customer experience, boosting retention, and increasing revenue. Anyone even remotely involved in product management will tell you that! What is A/B testing in product management?

User Testing 52

User Testing Product Research Feedback Software Testing 52

Roman Pichler

MAY 11, 2021

Instead, you should engage the stakeholders, leverage their expertise, and generate as much buy-in as possible , as I explain in more detail in my article “ Stakeholder Management Tips for Product People.” Myth #2: The product owner is a tactical role focused on managing the product backlog.

Weak Development Team 156

Weak Development Team Product Research User Testing Customer Experience 156

Ask Benny

JANUARY 25, 2020

Your Team is Your Product One of the hardest things for a VP Product to do, as the team of product managers under his lead grows, is to release control. As a VP Product, you need to trust your product managers to make the right decisions. All my product managers must come to product from humbleness.

Customer Experience 136

Customer Experience Vision Framework Roadmap 136

Gainsight

OCTOBER 20, 2021

In fact, a Dimension Data study found 84% of companies that proactively work to improve customer experience see a revenue increase. By focusing on improving your product and user experience, you spend less time and money searching for new customers. There are three product-led growth pillars you can lean on: 1.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Customer Experience 98

Userpilot

JUNE 26, 2023

Choosing the right feature request prioritization framework enables product teams to make informed decisions and deliver the maximum customer value possible, especially when resources are limited. They can also help product managers secure key stakeholder buy-in. Pros and Cons Focuses on user experience.

Framework 98

Framework Feedback Software Onboarding KPIs User Testing 98

The Product Coalition

DECEMBER 13, 2021

Both product and product strategy should fall in place to make the startup sustainable and help them to grow. The importance of measuring the small outcomes associated with their product goals or visions is the key to churn expected benefits throughout the product life cycle. Goals: Goals should be S.M.A.R.T.

Framework 147

Framework Startups User Testing Onboarding KPIs 147

Userpilot

FEBRUARY 7, 2023

Push notifications are used to get inactive users re-engaged while in-app messages educate active users to boost retention. Modals, tooltips, and checklists are all examples of in-app UI elements that can streamline the user experience. This specific message is triggered by a contextual user action.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience User Testing 98

Userpilot

OCTOBER 30, 2022

The 3 main components of customer experience. 17 practical strategies for improving your user experience. Customer experience improvement is optimizing your product and customer interactions to ensure users are happy at every point in their customer journeys. What is customer experience improvement in SaaS?

Feedback Software 97

Feedback Software Research Software Customer Experience User Testing 97

Userpilot

JUNE 12, 2023

Any savvy product manager should have a rock-solid understanding of goal-oriented user onboarding. If you want to brush up on your knowledge of the onboarding process – and how you can keep users engaged and achieving their goals throughout – you’ve come to the right place!

Analytic Tools 97

Analytic Tools Feedback Software Onboarding KPIs User Testing 97

Ask Benny

SEPTEMBER 30, 2019

Your Team is Your Product One of the hardest things for a VP Product to do, as the team of product managers under his lead grows, is to release control. As a VP Product, you need to trust your product managers to make the right decisions. All my product managers must come to product from humbleness.

Customer Experience 104

Customer Experience Vision Framework Roadmap 104

The Product Coalition

OCTOBER 15, 2022

Storyboards help Product designers to test multiple versions of products, product flows, and customer journey maps until there’s a final design for all team members. Storyboards on Unsplash by Matt Popovich Start with the product goal to create a storyboard. You probably have a User Persona, right?

User Friction 88

User Friction User Testing Customer Experience Vision 88

Ask Benny

JANUARY 25, 2020

One of the hardest things for a VP Product to do, as the team of product managers under his lead grows, is to release control. As a VP Product, you need to trust your product managers to make the right decisions. One of the best ways to do it is to understand that your product is no longer “the product”.

Customer Experience 78

Customer Experience Vision Framework Roadmap 78

Userpilot

AUGUST 13, 2023

A feature prioritization matrix is a product management tool that helps teams decide what features to develop next. The criteria usually revolve around feature importance, like its business or customer value , the resources required to build them, like cost or time, and how much they reflect the organization’s values and goals.

Data Visualization 98

Data Visualization User Testing Customer Experience Feedback Software 98

Userpilot

MARCH 29, 2023

How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? Userpilot is a product onboarding tool with user feedback and analytics features. Without it, product managers would have to rely on anecdotal data, hunches, or luck.

Data Visualization 98

Data Visualization Analytic Tools Embedded Analytics Feedback Software 98

Ask Benny

JANUARY 25, 2020

One of the hardest things for a VP Product to do, as the team of product managers under his lead grows, is to release control. As a VP Product, you need to trust your product managers to make the right decisions. One of the best ways to do it is to understand that your product is no longer “the product”.

Customer Experience 78

Customer Experience Vision Framework Roadmap 78

Ask Benny

SEPTEMBER 30, 2019

One of the hardest things for a VP Product to do, as the team of product managers under his lead grows, is to release control. As a VP Product, you need to trust your product managers to make the right decisions. One of the best ways to do it is to understand that your product is no longer “the product”.

Customer Experience 78

Customer Experience Vision Framework Roadmap 78

The Product Coalition

JULY 28, 2020

The role of a Product Owner/Manager/Strategist is to help startups capture and transform customer insights into full product experiences that in turn increase customer satisfaction, loyalty, retention, and the business values.

Data Visualization 78

Data Visualization Analytic Tools Startups User Testing 78

The Product Coalition

SEPTEMBER 4, 2020

Chapter 14/17: How to Prioritize Product Features ? Managing Product Backlog ] [ Next : Chapter 15 -Managing Product Development ] [Back to?—? Product Management 101 ] Your Product Backlog list seems endless as the contribution comes from so many different sources?—?internal Won’t have?—?

Customer Experience 97

Customer Experience Customer Feedback User Testing Analytic Tools 97

Userpilot

MARCH 5, 2024

User behavior analytics tools are an essential part of the modern product manager’s toolkit. These robust tools help you track and analyze crucial user behavior data. You can use the information they provide to improve user engagement, boost conversion rates, streamline your marketing, and drive product growth.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

FEBRUARY 7, 2023

Helping your users to experience value should be your primary objective as a SaaS owner or a product manager: creating an onboarding tutorial can be one of the most effective tools to help you get the job done. Web and mobile onboarding tutorials are pretty much the same thing.

Research Software 98

Research Software Onboarding KPIs Data Visualization Customer Experience 98

Userpilot

JUNE 26, 2023

For example, you can improve user experience with in-app guidance , enhance the customer support system, or release new features. Canny is a comprehensive feedback management tool while Typeform allows you to collect feedback via email. It also helps you determine the impact of product changes on user experience.

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Feedback 98

The Product Coalition

OCTOBER 13, 2019

Your Team is Your Product One of the hardest things for a VP Product to do, as the team of product managers under his lead grows, is to release control. As a VP Product, you need to trust your product managers to make the right decisions. All my product managers must come to product from humbleness.

Customer Experience 60

Customer Experience Vision Framework Roadmap 60

Gainsight

APRIL 10, 2023

DCS is a strategy to efficiently drive customer adoption, retention, and growth by providing a personalized user experience via omnichannel engagement. With DCS, customer data and product analytics can be used to tailor customer success strategies based on individual goals and needs. What Is Digital Customer Success?

Data Visualization 59

Data Visualization Analytic Tools Customer Experience Research Software 59

Userpilot

JANUARY 31, 2023

TL;DR Customer activation is a term that describes the moment your users – both new and existing customers – start to experience value from your product or service. Activation is one of the most important metrics for product managers and SaaS owners to focus on (and get right). Let’s get into it!

Customer Experience 98

Customer Experience Analytic Tools User Testing Customer Feedback 98