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TEI 162: How product managers can influence people – with Tom Henschel

Product Innovation Educators

People who are stronger in one area tend to be weaker in another, but both are important when you are in a position where you need to influence people. One group attended government seminars about the facts related to organ meat. Knowing where people fall in that spectrum allows you to adapt your message accordingly.

Seminar 120
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Clara Shih, The Facebook Era, and Business Opportunities on Facebook

Sachin Rekhi

Several months ago I had the opportunity to sit in on a guest lecture Clara Shih gave at the Stanford Seminar on People, Computers, and Design. After attending the seminar, I decided to read the book and wanted to share some of the key trends discussed and the business opportunities that arise from them.

Seminar 60
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Closed-Loop Analytics for SaaS: How to Bridge the Data Gap

Userpilot

Closed-loop analytics data help you align your platform’s messaging and marketing campaigns with the customers you reach out to or traffic that comes into your website. This gives your digital marketers the information they need to gear their messaging toward that persona and bring in more marketing-qualified leads.

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15 Effective Strategies to Reduce Customer Attrition Rate and Drive Business Growth

Userpilot

Therefore, understanding customer attrition and taking steps to reduce customer churn has plenty of advantages, including: Improved customer loyalty : Reducing churn fosters positive customer experiences, which promotes customer loyalty. Calendly’s gamified congratulatory message. Create in-app messages with Userpilot!

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Customer Education & Training: The Investment That Keeps on Giving

Gainsight

Customer training used to involve writing a 300-page user manual and delivering a week-long, on-site seminar for all new users. Zenkeep , a full-service managerial accounting and digital bookkeeping company for small businesses, is an example of a company who is in the right position to offer this kind of premium training.

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Product Conferences In 2021 You Can’t-Miss

Userpilot

Topics: Positioning to scaling success, Building a PMM team for success, Cross-functional collaboration, career development, Demystifying Segmentation, Research & Testing, Hired as a Remote PMM, In-Product Engagements – Lead Customers to the Aha! Each day has its own theme and presentations. When : April 22, 2021 Where: etc.

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SaaS Customer Support Best Practices and Examples

Userpilot

Customer loyalty : Good support fosters positive customer relationships, which encourages customers to stick around and pay for your product. This means that customers’ activities or messages on one channel can serve as context on a different channel. These loyal customers are also more likely to recommend your product to others.