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The Top 15 Customer Success Webinars to Watch in 2024

Userpilot

Customer success webinars are a great way to unlock insights about improving your customer experience and product engagement. It will provide you with a comprehensive list of the best on-demand and upcoming webinars on diverse customer success topics you should watch this year. Featuring : Lusine Sargsyan from Userpilot.

Webinar 105
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Segmenting Onboarding Messages: How to Send Targeted Messages for SaaS [+ Examples]

Userpilot

Are you struggling with segmenting onboarding messages for your customers? So let’s check out some ways of segmenting onboarding messages to tailor product communication to individual needs. Webinars help boost feature adoption and re-engage customers by highlighting important features and finding improvement areas.

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15 Best In-App Messaging Examples To Improve Customer Engagement In SaaS

Userpilot

Product communication through in-app messaging is crucial, as it can influence user behavior or promote a new feature. Here are some examples of in-app messaging that will help you make the most of personalized messages and help users feel like you care about their job-to-be-done or JTBD. What is in-app messaging?

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Lessons from Alexa’s Super Bowl Ad: Crafting In-App Messaging that Engages Users

Revulytics

If you’re leveraging an innovative channel like in-application messaging to talk to your users, but you’re not saying the right things, you might as well be berating their cooking skills like the Gordon Ramsey version of Alexa. Software usage analytics will help you segment your audience so the right messages are sent to the right recipients.

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Why the Product Message Should Come From Product Management

Speaker: Jordan Bergtraum, Head of Product at Equip ID & Consultant

Compelling product messages have a profound impact on attracting new customers and commanding value-based pricing. Features and benefits may be part of the overall product marketing plan, but they are NOT the basis for a compelling “Product Message”. The benefits of a good product message. How to create a compelling message.

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Best Resources for Product Launch Managers

Userpilot

” Stay updated with webinars from Userpilot Events, Product Launch Institute, or Go-to-Market Institute. Here are some of the best tools to help you deliver exceptional results: Best in-app messaging tool – Userpilot : With Userpilot, you can create beautiful in-app messages for announcing launches and trigger them contextually.

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Best Resources for Localization Managers

Userpilot

To become a better localization manager and excel in your role, you need access to resources, including podcasts, books, webinars, and blogs. Webinars : General : Lokalise, Phrase. A huge part of the localization manager’s job is to translate the company’s content and messaging into the intended language.

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Using Data and Messaging to Drive Product Activation

Speaker: Ruben Ugarte, Founder, Practico Analytics

If you're looking to optimize your onboarding to improve your activation metrics, this webinar is for you. How to track the impact of your messaging efforts. Quality onboarding is the first step towards turning a newly acquired user into a repeat user. Balancing qualitative and quantitative data for the whole picture.

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Hooked - How to Build Habit-Forming Products

Speaker: Nir Eyal, Author of Hooked: How to Build Habit-Forming Products

Through consecutive “hook cycles,” these products reach their ultimate goal of bringing users back again and again without depending on costly advertising or aggressive messaging. Now, in this special webinar, he will explain the Hook Model using a number of captivating examples. Actionable steps for building products people love.

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Leading Under Uncertainty

Speaker: Greg Coticchia, CEO & Founder of ENTRA

On a product level, how can you be sure of delivering the ‘right’ messaging, products, solutions, and services to customers? Use Product Management Today’s webinars to earn professional development hours! How can you plan when you are uncertain of what's next? How do you survive to fight the fight another day? Hunker down? Ride it out?