Userpilot

APRIL 7, 2024

When it comes to boosting your product growth, user tracking tools can make your life a lot easier. But how do you know you’re picking the right tools? In this article, we share key insights on user tracking tools based on their use cases, which will hopefully help you make up your mind. What is user tracking?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Intercom, Inc.

NOVEMBER 28, 2018

But figuring out which sales tools you should buy and invest in – let alone what each tool even does – can be a daunting task. This is especially true when you consider the seemingly endless list of sales tools to choose from. Before we begin: how to choose your sales tools. Better tools, not more tools.

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Product Bookshelf

FEBRUARY 21, 2017

Although some growth tactics are specific to outbound marketing, many are directly tied to the product. Additionally, the available code attracts people who are looking for open source code for their products and services. Product managers can learn a lot from growth marketers. Currier asks “how great is your daily email?

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Data Visualization User Testing Onboarding KPIs Product Research 48

Intercom, Inc.

SEPTEMBER 8, 2020

We recently shipped a suite of new features to dramatically uplevel Intercom’s support capabilities, including advanced ticketing workflows and richer reporting. It also shapes their mental model and general understanding of Intercom by communicating what the product is and does through how it’s named and organized. Complexity creep.

Feedback Software 219

Feedback Software Reporting Tools Outbound User Testing 219

Userpilot

APRIL 30, 2020

In this article, we’re going to explore: What product-service management and customer success typically looks like for SaaS . What Does Product Service Management Look Like for SaaS Teams? On the whole, you’ll be aiming to create new products and/or improve your existing tools based on the evolving needs of your audience.

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Reporting Tools Feedback Software Onboarding KPIs Customer Experience 99

Intercom, Inc.

NOVEMBER 27, 2019

As the team at the Saas Commerce Platform Paddle has learned, real growth is about entering new markets – and that takes thoughtful attention to pricing, making inroads into new geographic regions, deciding whether to move upmarket (or downmarket), and offering new standalone products instead of bloated features tacked onto old ones.

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Userpilot

JANUARY 19, 2022

Integrations are links between Userpilot and other tools in your stack. This link allows you to convert and send Userpilot flows and their associated data to a format compatible with other products and services. Get a demo and see how Userpilot could be a great addition to your product adoption tool stack. Productivity.

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Userpilot

MAY 2, 2022

It measures how likely your users are to recommend your product or service to a friend on a 0-10 scale. Unhappy customers are unlikely to recommend your product or service to others. The support team could really use a smart solution like Intercom to respond to users asking for help quickly and efficiently.

Feedback Software 98

Feedback Software Product Research Data Visualization Reporting Tools 98

Intercom, Inc.

JULY 19, 2021

And for your support team, using the right conversational support tool and framework allows them to maximize their resources, so they can focus on solving complex queries and building long-term customer relationships. Because it’s messenger-based, the right conversational support tool becomes a powerful, searchable database.

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Weak Development Team Reporting Tools Research Software Feedback Software 129

The Product Coalition

OCTOBER 21, 2019

What’s in a name? Our 2019 Product Management Survey highlights the complexity of reporting lines Our 2019 Product Management Survey shows how complex the reporting lines within Product Management can be, with well under half (38%) reporting directly to board level as an independent function.

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Userpilot

APRIL 30, 2020

On the whole, you’ll be aiming to create new products and/or improve your existing tools based on the evolving needs of your audience. Flexibility and open-endedness are vital, here, as you’ll need to make ongoing improvements to your software without completely overhauling it throughout each iteration.

Customer Experience 52

Customer Experience User Testing Feedback Software Onboarding KPIs 52

Intercom, Inc.

JULY 9, 2020

Atlassian does not have an outbound sales team. And we make sure that you use the software that you review and that you are legit. It took a fundamental turn in 2016 when Google started to lean heavier on machine learning technology for natural language processing and natural language understanding.

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