Lenny Rachitsky

FEBRUARY 25, 2025

Basic definitions Strategy has benefited from several excellent foundational frameworks over the years, from Michael Porter’s work to Good Strategy Bad Strategy , Playing to Win , and The Art of War , to name a few. Next, cluster related problems into broader themes, and give each theme a relatively short and pithy name.

Strategy

UX Planet

MAY 1, 2025

Below are the principles that help me avoid getting overwhelmed by Figma files, deadlines, and reviews, and instead focus on the essence: creating valuable products that userslove. Naming conventions: Organizing your design system 5. Its easy to make wrong decisions due to a lack of information.

UX

Product Talk

MAY 14, 2025

And just because APIs are slightly more technical products, that doesnt mean that you cant apply discovery to them. Chi started sitting in on quarterly business reviews with top vendors. To make this happen, Chi needed to connect with her vendors product and technology folks. They still exist, even when your product is an API.

Product Research

Roman Pichler

JANUARY 20, 2025

1] Figure 1: A Product Strategy System You can use the model in Figure 1 to review and improve your current product strategy approach. My Strategy Stack , shown in Figure 6, explains the connections between the product strategy and the business, product portfolio, and technology strategies.

Systems Review

Userpilot

APRIL 16, 2025

Instead of feeling understood, they feel like just another name in the system. Prioritize platforms that offer strong native integrations, support your full tech stack, and allow centralized control over data governance. Personalization also breaks down. This means consistent tracking, fewer manual exports, and no data breaches.

Data Visualization

Roman Pichler

APRIL 7, 2025

Note that Ive decided not to state the names of the tools I found, partly as the AI landscape is changing rapidly and partly as you should research and select the tools that work best in your context rather than trusting my judgment. [2] Fourth, do you systematically review the product strategy?

Product Strategy

Product Talk

APRIL 16, 2025

Some of these challenges were due to me being a beginner. If you arent familiar with the technical details of REST APIs, you might want to read my Understanding Web APIs: What They Are and How They Work article before reading the rest of this article. I had to learn the conventions of a REST API. I was new to OAuth.

Feedback Software

UX Planet

AUGUST 6, 2025

The Holistic Review: If Everyone Owns the Page, No One Owns the Experience When multiple stakeholders (with different KRAs) contribute to the same page, clutter becomes inevitable. New People, Same Feature, New Name Same feature, new look In fast-paced B2C companies, the solution phase is often rushed. But that bias needs to shift.

Product Research

UX Planet

JUNE 9, 2025

From Raw Data to Clarity — Cleaning, Sorting, and Synthesising Insights Part 4 (of 5) of the UX Research Playbook series Synthesising qualitative data is similar to reaping the harvest after the diligent effort poured into research — it’s the step where hard work blossoms into meaningful insights. Mural , Miro , etc.) is recommended.

Data Visualization

Product Talk

APRIL 9, 2025

To adequately cover this topic, we are going to get into the nitty-gritty of the technical underpinnings of APIs. If you need help getting up to speed on these technical details, be sure to read last weeks article. Field names werent descriptive and no further context was provided. Alright, lets dive in. Why does this happen?

Product Research

UX Planet

JULY 17, 2025

Focus Styles (Visible Focus) Making focus visible is a key part of designing for keyboard and assistive‑technology users. Good example: Name field → Email field → Submit button Bad example: Name field (left column) → Submit button (bottom right) → Email field (back up left) 6. A super handy tool is the WebAIM Contrast Checker.

Systems Review

Userpilot

NOVEMBER 7, 2024

Let’s review everything your customer success team has to do in the absence of any customer success tools. Review scalability & adaptability : Lastly, pick a tool that can grow with your business and adapt to changing needs, allowing you to expand functionalities as your customer success strategy evolves. G2 rating : 4.4

Data Visualization

Lenny Rachitsky

MAY 6, 2025

And how can I best show up for [name other team member(s)]? Gathering self-assessment Before your next opportunity, assess your intelligence-gathering with these questions: Organizational network analysis: Can you name at least three influential people not on the leadership team? Who are the key people I will collaborate with?

Development Team Review

The Product Coalition

OCTOBER 16, 2024

We were now reviewing the features to be sunset, and the teams to work on them. With a dedicated reverse roadmap, you can easily show the experience improvements due to the deletion. You’re amongst good company — roadmap retirement at the tech giants Eliminating old, worn-out features is not a new concept. But it had to be done.

Roadmap

Centercode

JULY 25, 2025

Delta is the next generation of beta testing, leveraging Centercode technology to automate time consuming tasks while increasing user engagement and test results. Whether you're in marketing, design, or engineering, referencing “Technical Tina” or “Manager Mike” creates alignment around user goals and frustrations.

User Testing

Userpilot

MARCH 17, 2025

There are plenty of solutions for interactive user guides on review sites, but they dont make the choice any easier. Appcues A familiar name in the space, Appcues helps non-technical teams create in-app tours, announcements, and surveys without coding. And it’s easy to see why when you look at the reviews.

Analytic Tools

Userpilot

MAY 17, 2025

In fact, 52% of users have abandoned a mobile app due to poor localization , and over 60% of B2B buyers say theyll choose a localized product over a more expensive one in a foreign language. Review competitor apps for languages supported. Everyone enjoys using mobile apps in their native language.

Analytic Tools

Centercode

JUNE 24, 2025

Delta is the next generation of beta testing, leveraging Centercode technology to automate time consuming tasks while increasing user engagement and test results. This plan doesn’t need to mimic your full customer support model. Instead, it should focus on handling early, unpredictable feedback quickly and clearly.

User Testing

Usersnap

DECEMBER 20, 2024

Try Usersnap for Announcements Try Usersnap Now Best Other Companies Examples of Release Note Practices Top tech companies know the power of great release notesthey set the bar high with updates that are clear, engaging, and user-focused. Title: Introducing [New Feature Name]: Transforming Your Experience! Why Write Release Notes?

Data Visualization

Userpilot

MARCH 30, 2025

Ask users to leave reviews on the app store to add social proof to your app. Asking current users to review your app to increase trust and encourage the algorithm to display your app to more users. comparison posts, product lists, reviews, etc.) Including popular names like Hubspot, Atlassian, and Netflix.

Research Software

Userpilot

MAY 28, 2025

Smart personalization means including the user’s name and referencing their specific behavior or preferences, while strategic timing involves sending notifications when users are most likely to be receptive. However, it requires significant technical expertise to use. Mobile user behavior identification in Userpilot.

Analytic Tools

UX Planet

OCTOBER 22, 2024

Anyone in Product Ownership related discipline or those affiliated with Development, need to be aware of the time it takes to go through Research, Ideation, Iteration, before the subsequent steps of the Design Thinking process can occur (this impacts sales strategies, go to market strategies, communication outreach, just to name but a few tasks).

Research Software

Userpilot

MARCH 9, 2025

According to Harvard Business Review, 80% of new products fail, primarily because companies fail to conduct proper customer research. It could include conducting user interviews and surveys, analyzing product usage data, and tracking customer feedback , to name a few. For starters, it shows you dont know your customers well enough.

Research Software

Lenny Rachitsky

JANUARY 21, 2025

The evolution of tech tools: A five-year journey In 2020, Lenny conducted his first (informal) survey of technology tool preferences, gathering responses from hundreds of people on Twitter and LinkedIn. According to publicly available data, Microsoft Teams is mostly used by non-tech companies and has been adopted by most large U.S.-based

Data Visualization

Userpilot

NOVEMBER 28, 2024

OpenReplay – Suitable for developers, engineers, and technical product managers – Free (self-hosted); cloud plans start at $5.95/month. Best session replay software with detailed reviews Ready to delve into the details? Watch user replays enriched with console logs to understand the technical context of user actions.

Analytic Tools

Userpilot

FEBRUARY 12, 2025

Reviewing customer support activity. So to dig into the cause of your problem, its best to follow at least one of the following methods: 5 Whys As the name suggests, the 5 Whys method involves questioning the problem by asking yourself why 5 times. It could also be due to a price increase that was announced three months ago.

Feedback Software

Gainsight

JULY 11, 2025

Trust Radius is a buyer intelligence platform for business technology. Since 2016, the TrustRadius Top Rated Awards have become the B2B’s industry standard for unbiased recognition of excellent technology products. The reviewer named Gaisnight CS the #2 software for customer success, and Staircase came in at #8.

Feedback Software

UX Planet

JUNE 30, 2025

finance, tech) have been quicker to adopt GenAI as well. This broad applicability in banking (from automating fraud reviews to generating customer communications) underscores how financial firms are integrating GenAI into their core workflows more aggressively than most. 45%, while the UK was at 29% usage.

Data Visualization

Userpilot

MARCH 5, 2025

LogRocket is a popular debugging tool among developers, thanks to features like session replay and error tracking that make it easy to diagnose technical issues affecting product operations. So is LogRockets session replay also a good option for these non-technical teams? What is session replay in LogRocket? Session metadata.

Data Visualization

Userpilot

JANUARY 29, 2025

After combing through dozens of user reviews on G2, here are the most common issues I noticed Hotjar users bring up. Lack of auto-capture: Without auto-capture , you have to manually configure each interaction you want to track, which requires time and technical expertise. Subscription packages via Hotjar.

Data Visualization

UX Planet

JUNE 13, 2025

Leaving the familiar, borderless world of international tech for more local, public-sector environments — where you might be seen as an outsider — can be daunting. No one to talk design with Not having like-minded people around you is one of the main downsides of being a lone design generalist — and it’s right there in the name.

User Testing

Userpilot

JULY 24, 2025

Going beyond a first name can dramatically improve the impact of your communication. We just use their first name We tailor content based on product usage Our emails are not personalized Which metrics are you using to measure success? Early feedback email with good intent, but poor execution due to lack of clickable responses.

Customer Experience

TechEmpower - Product Management

JULY 24, 2023

At TechEmpower, we frequently talk to startup founders, CEOs, product leaders, and other innovators about their next big tech initiative. After all, that’s what tech innovation is all about. Do you have a custom algorithm or other technology? Do you have a name, a logo, and have you thought about brand positioning?

Reporting Tools

UX Planet

JULY 29, 2025

But there are plenty of other design principles, rules and ‘laws’ in UX that are heuristics in all but name. Accurate : Information should be correct (and regularly reviewed). Accurate What it means Information should be correct (and regularly reviewed). Is there a plan to review and maintain the information?

Weak Development Team

Product Talk

AUGUST 6, 2025

I’m a big advocate for this new technology. A few months ago, I started asking, “What does this new technology make just now possible in the context of teaching?” This technology is too new to say those things will never work. I was able to name my chat interface. I know I just got really technical.

Artificial Inteligence

UX Planet

AUGUST 6, 2025

If you experience a vague feeling of discomfort when looking at a portrait, it is often due to the eyes. Nevertheless, some methods allow, for example, Stable Diffusion to generate stable and realistic faces using combinations of celebrity names. Often, 1–2 faces look good, while the rest are not ideally generated.

Data Visualization

Crafty CTO

AUGUST 1, 2025

I missed this session, so I’ll write later once I have a chance to review. Don’t get one-shotted Speaker: Tomas Reimers ( Graphite ) – Session video Tomas Reimers, founder of Graphite, described how to leverage Al to test, review, merge, and deploy code. And Devin is, of course, one of the pioneers of agentic coding.

Research Software