Intercom, Inc.

DECEMBER 20, 2018

Sujan: Mailshake is an outbound sales tool. Ultimately, it’s technology like Clearbit enriching the information or using reverse IP lookup to see what company they’re coming from. I might actually know the persona, and I know something’s going on where we can actually now do some outbound outreach.”

Outbound 151

Outbound Customer Experience User Testing Data Visualization 151

Mironov Consulting

DECEMBER 31, 2017

I get pulled into lots of discussions among product managers about the best ways to represent (and then present and present and present) roadmaps or backlogs, especially to internal sales/marketing/support audiences. So first the question many salespeople are thinking while we present our next-quarter roadmap is….

Roadmap 92

Roadmap Fractional VPE CTO Coach Data Visualization 92

Intercom, Inc.

MARCH 7, 2022

Present tailored content with conditional branching in bots. After making necessary updates to an Article, you can share it for review without needing to unpublish it, allowing you to retain all of your Article reporting metrics. Updated outbound messaging CSV reports for streamlined messaging data. See you there ??.

Data Visualization 104

Data Visualization Customer Experience Reporting Tools Onboarding KPIs 104

ProductPlan

MARCH 5, 2019

According to leading research on technical recruiting, the interview process for the Internet and Tech industry currently averages more than 24 days. You have a huge pile of leads based on inbound and outbound marketing, the pool is winnowed down based on their interest, ability to pay, etc.,

Technical Review 78

Technical Review Product Management Product Manager User Testing 78

ProductPlan

MARCH 17, 2020

That being said, it’s all too easy to lose track of strategic direction when stand-ups, customer interviews, presentations, and a million other demands crowd a PM’s calendar, vying for precious time. Try these inbound/outbound efforts exercise by dividing your PM activities into either an “inbound effort” or “outbound effort” bucket.

Outbound 99

Outbound Product Management Product Manager Customer Experience 99

Userpilot

FEBRUARY 25, 2021

Creative email strategies and other outbound hacks, and of course, this playbook wouldn’t be complete without Product-led growth frameworks that have led to double-digit ARR growth rates. Outbound vs. Inbound. Inbound and Outbound Success Stories. SEO is composed of three elements: On-page SEO Off-page SEO Technical SEO.

Research Software 91

Research Software User Testing Outbound Marketing 91

ProductPlan

MARCH 7, 2019

One of the few times a product manager really gets to take center stage and show the fruits of their labor is when they’re presenting the product roadmap. Roadmap presentations are the culmination of weeks, months, or possibly years of work. That should shape what our presentations focus on and how we describe things.”

Roadmap 84

Roadmap Technical Review Development Team Review Presentation 84

Mironov Consulting

FEBRUARY 6, 2020

So we should take the time to propose various metrics, review them with our teams, argue a bit, and consider our first choices as experiments rather than instant full-year commitments. These often come from visible, credible consumer tech companies with household names and high transaction volumes.

B2B 118

B2B Enterprise Onboarding KPIs User Testing 118

The Product Coalition

JANUARY 25, 2019

Like many, I’ve read the articles and seen the videos of the ten or so genius tech founders we all hear about repeatedly. In that time, I’ve been lucky to work for some of the great technology companies in iteratively better and better roles. What I didn’t focus on was the fundamental challenge presented by the nature of the role.

Weak Development Team 60

Weak Development Team Product Management Product Manager User Testing 60

eG Innovations

NOVEMBER 17, 2021

Within their “Reverse Connect” technologies, you can run a VM without keeping any inbound ports open. Instead it uses outbound connectivity to the Azure Virtual Desktop infrastructure over the HTTPS connection. If you want to review events further in the past, then simply select a longer timeframe using the “ Timeline ” dropdown.

Analytic Tools 52

Analytic Tools Data Visualization Transportation Inbound 52

Gainsight

JANUARY 18, 2021

But in a recent webinar, Chris Battles, Chief Product Officer at Zuora, presented him with a view and definition of Product rarely heard. He believes his job entails everything outbound through product marketing into the field organization. Chris acknowledged that he didn’t have a deep technical background. A Data Nerd at Heart.

Technical Review 52

Technical Review Research Software User Testing Product Research 52

Business of Software Conference

MAY 21, 2020

We’re really excited to be here today to share with you how we find and nurture tech talent as Simprints. On the one hand you have the tech giants like Google and Facebook. On the other hand, you have the tech unicorns with billion dollar valuations; like Uber, Stripe, and Dark Trace. So how do we do it?

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

Usersnap

JANUARY 20, 2023

Customer service technologies deliver consistent, timely responses to the customer with minimal effort. Common examples include Frequently Asked Questions (FAQs), user guides, or technical documentation. Tidio offers access to inbound and outbound communication with your customers. What’s Customer Support Software?

Feedback Software 52

Feedback Software Analytic Tools Research Software Reporting Tools 52

Bain Public

NOVEMBER 4, 2018

Organizations don’t always wants product managers to align product (or technology) initiatives with the business strategy. Product Managers translate between the need to support the effectiveness of outbound activities (Sales, Marketing, Customer support) and the need for efficiency in internal ones (Strategy, Engineering, UX).

User Testing 40

User Testing Feedback Software Customer Experience Customer Feedback 40

Gainsight

DECEMBER 23, 2019

Prior to that, Adam held executive roles at Yesmail for over nine years, heading customer experience, product dev, and technology services teams. AO: If you hire CSM’s who have more technical acumen, sometimes they can handle more accounts than fewer accounts. A million things going on outbound-driven, rapidly changing.

Customer Experience 52

Customer Experience Onboarding KPIs User Friction Data Visualization 52

Intercom, Inc.

FEBRUARY 5, 2019

When done correctly, your sales strategy will help your sales team execute with focus – SMB or enterprise, inbound or outbound, hunting or farming. Some industries are used to PowerPoint sales presentations, handheld onboarding and onsite training. Let’s take inbound sales and outbound sales, for example.

Outbound 177

Outbound Strategy Inbound Customer Experience 177

The Product Coalition

OCTOBER 6, 2023

But how do machines learn to detect emotions, and what business opportunities does emotion AI present? But what if the technology that hinders our communication at times could actually enhance it? MIT Media Lab has created a wearable olfactory display as another example of AI-powered mental health technology.

Research Software 158

Research Software Reporting Tools Data Visualization Automotive 158

Intercom, Inc.

JULY 9, 2020

In many ways it offers him a unique perspective which he shares with us here – from his early days exploring search as a means to supporting his gaming tournament websites to spearheading the growth of an increasingly important tech discipline. Atlassian does not have an outbound sales team. Kevin: Yeah, that’s true.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199