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520: The future of AI in product management – with Mike Todasco

Product Innovation Educators

How product managers are transforming innovation with AI tools Watch on YouTube TLDR In this deep dive into AI’s impact on product innovation and management, former PayPal Senior Director of Innovation Mike Todasco shares insights on how AI tools are revolutionizing product development.

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The Customer Service Gap Model

BrainMates

It’s not just about creating a great product—it’s about ensuring the entire customer journey, from initial interaction to post-purchase support, exceeds expectations. While the SERVQUAL model is often used in customer service, it’s just as valuable for product managers aiming to build seamless, end-to-end product experiences.

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Outsourced Software Product Development: A Comprehensive Guide

Arkenea

In a fastmoving digital economy, many organizations leverage outsourced software product development to accelerate innovation, control costs, and tap into global expertise. Rather than building and maintaining a large inhouse team, businesses partner with specialized vendors to handle design, development, testing, and deployment.

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Inside the AI Revolution in Digital Banking UX: Case Studies, Data, and Strategic Takeaways

UX Planet

Power survey shows consumers are largely optimistic about AI’s benefits: 72% agree AI will deliver easy, convenient self-service but also highlight areas to improve, such as building trust and ensuring human-like empathy in AI interactions. At the same time, a J.D. Source: J.D. IDC estimates the banking industry will invest about $31.3

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LogRocket Session Replay: A Detailed Review (+ Better Alternative For Product Teams)

Userpilot

LogRocket is a popular debugging tool among developers, thanks to features like session replay and error tracking that make it easy to diagnose technical issues affecting product operations. So is LogRockets session replay also a good option for these non-technical teams? User feedback tools. Self-hosted deployment.

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How AI-powered DevOps is setting new standards for efficiency

Modus Create

Manual bottlenecks: Code reviews, security checks, and deployments still require too much human intervention, causing delays. Lack of real-time insights: Engineering leaders rely on outdated reports instead of having an up-to-the-minute view of system performance, security risks, and team productivity.

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12 heuristics for content design

UX Planet

Following heuristics as a designer is a bit like standing on the shoulders of giants: these guidelines are based on years of UX practice and research into what makes interfaces usable. Accurate : Information should be correct (and regularly reviewed). Accurate What it means Information should be correct (and regularly reviewed).