The Product Coalition

JUNE 21, 2021

A practical look at how and why software designers can ensure digital services can be used by everyone. Thanks to the coronavirus pandemic, making software accessible is arguably a common struggle around the globe. A new emphasis has been placed on access to software for everyone. What do we mean by accessibility?

Research Software 154

Research Software Data Visualization Software Review Technical Review 154

The Product Coalition

MARCH 8, 2023

It also strengthens regulatory compliance and supports research and advancement. Healthcare CIOs, responsible for maintaining data quality, face difficulty communicating the business value of IT to executives due to the use of ineffective metrics.

Healthcare 78

Healthcare Data Visualization Research Software Technical Review 78

Mind the Product

FEBRUARY 1, 2017

How do you manage return policies within a delivery supply chain that stretches across several countries? Christian and Kana’s insightful outline is your first step to creating a research, strategy and delivery structure. Step 1: Do your research. To what extent is your business model governed by local regulations?

Technical Review 70

Technical Review Systems Review Software Review Research Software 70

Mind the Product

MARCH 12, 2020

I’ll describe what product operations does and how it fits within product teams at my company InVision , then share some of my personal learnings over the past three years, including: Why product ops is needed. Bridging important changes from inside the organization to other departments like customer support or sales.

Product Research 189

Product Research User Testing Weak Development Team Customer Experience 189

Intercom, Inc.

JANUARY 14, 2021

With a background in computer science and an MBA, he soon realized that understanding the markets and customers is as important as building the products. And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

CardBoard

SEPTEMBER 19, 2023

It’s got roles, it’s got sprints, it’s got a whole system. You plan it, you do it, and then you review it – all within a set timeframe. Kanban is a visual system for managing work as it moves through a process. Back in the 1940s, Toyota introduced a system to improve its manufacturing efficiency and flexibility.

Agile 52

Agile Feedback Software User Testing Systems Review 52

Modus Create

JANUARY 12, 2021

The speed at which the economic landscape shifts has been increasing since the industrial revolution and the emergence of consumer technology. Never before has the customer been empowered with so many choices and information about those choices. They are not questions that can be answered once, or in a vacuum independent of the others.

User Testing 59

User Testing Customer Experience Technical Review Customer Feedback 59

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. It’s becoming the bare minimum. Start early.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Gainsight

SEPTEMBER 3, 2021

Customer Success account segmentation is one of the fundamental discussions which occurs at the beginning of any customer journey discussion. How will you treat this Customer A vs. Customer B? Customer C is unique and requires something special. You MUST earn t rust and be an extension of the customer’s team.

Systems Review 45

Systems Review Software Review Data Visualization Analytic Tools 45

PMLesson's Ace the PM Interview

MARCH 21, 2022

Trying to better understand the software engineer career path? Software engineers have the option to stick to software development at higher and higher levels. Different software engineers work on different kinds of technical projects. This, too, can influence the potential career trajectory of a software engineer.

Software Engineering 52

Software Engineering Reporting Tools Fractional CTO CTO 52

Modus Create

APRIL 21, 2022

Agile philosophies have extended their influence far beyond software development. You might discover that the acquired business unit can’t move to a cloud instance due to data regulations. User management requirements — SSO, User Provisioning, Atlassian Access, etc. External System CSV.

Feedback Software 52

Feedback Software Reporting Tools Technical Review User Testing 52

eG Innovations

MAY 22, 2020

In this article, i will analyze where Citrix Performance Analytics fits in relative to other Citrix performance monitoring and management tools in the market. It gathers data from these products (or data sources) and uses built-in Machine Learning (ML) algorithms to detect anomalous behavior of a user or any other entity.

Analytic Tools 59

Analytic Tools Data Visualization Reporting Tools User Testing 59

UX Studio: Product Management

JANUARY 11, 2022

As a professional user experience design agency, we help companies worldwide choose the most suitable design partners to create impactful digital products. This time, our UX experts reviewed dozens of Webdesign Wien companies to list the best Austria webdesign agencies to partner with in 2022. Is there anything we can do for you?

Research Software 81

Research Software User Testing Customer Experience Data Visualization 81

Mironov Consulting

APRIL 7, 2018

I speak/write incessantly about the importance of product managers talking directly with their users and buyers (collectively “customers”), not mediated through Sales, Marketing, Customer Success, User Experience, or stray notes posted to Salesforce. Marketing: user/market research is a stand-alone activity.

User Testing 99

User Testing Customer Feedback Customer Experience Research Software 99

PMLesson's Ace the PM Interview

MAY 16, 2022

If you're interviewing for engineering roles, don't miss our Complete Software Engineering Interview Course. However, this reliance on the internet and computers brings severe risks and security threats if these systems are not secured. 🔓 Hey there! This article is part of our series on Security Engineering.

Reporting Tools 52

Reporting Tools Engineering Technical Review Software Review 52

The Product Coalition

JULY 10, 2020

In other words: If two teams are building a part of an application separately, that system will probably have two components, introducing dependencies and additional communication overhead. Free paper on Conway from HBS: Exploring the Duality between Product and Organizational Architectures: A Test of the “Mirroring” Hypothesis.)

Agile 83

Agile Reporting Tools Feedback Software Systems Review 83

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Will Larson , CTO of Calm.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Product Bookshelf

MARCH 17, 2017

Lean UX teams work “collaboratively, iteratively, and in parallel, with few handoffs, minimal deliverables, and a focus on working software and market feedback.” Lean UX focuses on shared understanding that is embodied in working software which can be tested with users rather than detailed design documentation.

UX 54

UX User Testing Product Research Research Software 54

People-First Product Leadership

SEPTEMBER 17, 2023

To ensure I hit all the key topics, I asked individuals across the organization to do a review - anchoring on people the new PM would be working with directly. Start the onboarding document by welcoming the new hire and setting the foundation for the information they’re about to consume.

Research Software 52

Research Software Data Visualization Analytic Tools Feedback Software 52

Amplitude

AUGUST 8, 2019

As a product manager, I end up talking to a lot of our customers and learning about how they go about the process of product development. As they can set whatever user properties they want, it is also easy to run lots of A/B Tests with different conditions. However, this sort of approach also has some significant downsides.

Data Visualization 74

Data Visualization Analytic Tools Government Customer Experience 74

Userpilot

MAY 13, 2021

Product intelligence is integrated software that allows teams to use customer data to continuously make smart changes to products. A product either needs to entertain, inspire, or inform customers. Product intelligence involves using customer data to continuously make smart changes to products. Source: CNBC.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Atlassian

JANUARY 27, 2022

More than a year later, it has far surpassed our original vision, evolving into a one-stop, automated relocation approval system, which saves valuable employee time and money. An immediate priority was to update our compensation strategy and then make those policies available to everyone. Low-code solutions deliver value quickly.

Data Visualization 74

Data Visualization Analytic Tools Feedback Software Technical Review 74

Mind the Product

MARCH 2, 2018

Regular penetration testing, bug bounty systems, and getting to know your local “white hat” ethical hacker can all help, but one of the best defences is, I believe, to develop a culture of stewardship across your organisation. These data subjects could be customers, partners, and employees. Personal Fines.

Data Visualization 87

Data Visualization Systems Review Software Review Customer Experience 87

PMLesson's Ace the PM Interview

MAY 22, 2021

Not only do you need to demonstrate your technical prowess and experience with designing complex systems, you also need to showcase your soft skills in people management. In general, try to be authentic and genuine, while also showing that you've done research on the company and are genuinely excited to work there. View question.

Engineering 52

Engineering Weak Development Team Technical Review Research Software 52

eG Innovations

NOVEMBER 30, 2021

Since early 2020, there has been a massive growth in the number of active Microsoft Teams users and organizations deploying Teams; now, there are more than 200 million monthly active users across the globe. Multimedia processing, however, can quickly send the end-user experience south. Key Considerations and Best Practices.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Software Review 52

eG Innovations

FEBRUARY 25, 2019

Following these tactics will help you to become more efficient at diagnosing Citrix problems: Determine the scope of the problem: Does the user face an issue with a task they are trying to complete or all tasks? Determine the magnitude of the problem: How many users are impacted? You can read more here: [link]. We have XenApp 6.5/XenApp

Reporting Tools 63

Reporting Tools Analytic Tools Data Visualization Systems Review 63

The Product Coalition

SEPTEMBER 15, 2019

Everyone has their own code of ethics. Data protection laws ensure we don’t misuse the personal details we collect in the digital era, and HR policies make sure we all play nice. Should there be a code of ethics for Product Managers? So maybe now is the perfect time to collectively create a Product Management Moral Code.

User Testing 60

User Testing Technical Review Product Management Product Manager 60

Intercom, Inc.

DECEMBER 28, 2022

For one, Eoghan McCabe , our Co-founder and Chairman, returned to the role of CEO , the position he had held from our founding in 2011 until 2020 – and he is bringing a renewed focus on the customer service space, so you can expect to see even more innovation from us in that area. Luckily, customer service teams are a resilient bunch.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

Modus Create

DECEMBER 2, 2020

This convenience comes as a double-edged sword because the features that allow you to quickly build your software also can lead to creating vulnerabilities and backdoors. Laravel has a release supporting policy where it describes general releases and long term support (LTS) releases. Sanitizing User Inputs.

Software Review 52

Software Review Construction Systems Review Data Visualization 52

Mind the Product

MARCH 17, 2020

Others have tried, but we’ve yet to find anyone else with her depth of experience (spanning stints as a developer, designer, researcher and product manager), her empathy for both users and stakeholders, her experience as a teacher, and her sense of humour. Has clicking that icon met the user intent of the feature?

Product Research 37

Product Research Research Software Feedback Software Customer Experience 37

The Product Coalition

MAY 26, 2018

And companies across the globe have spent a lot of time and effort over the last few months interpreting privacy policies and legal documents, assessing product, processes and marketing strategies, and reviewing vendor relationships to make their products and businesses complaint to the new regulation. Deadlines were non-negotiable.

Research Software 60

Research Software User Testing Product Research Customer Experience 60

Userpilot

FEBRUARY 27, 2023

Appcues or Spekit – which is the best tool for customer feedback for your SaaS? And is there a better in-app onboarding software that would better fit your needs? Why choose Appcues though if Userpilot can provide you with a more robust customer feedback toolkit, without the hefty price tag?

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

ProductPlan

MARCH 13, 2019

A product manager isn’t writing code, testing products, creating marketing pitches, buying advertising or actively selling their product. There are many opportunities to collect this qualitative and anecdotal feedback, you just have to be willing to ask for it (and always be listening for it in unexpected places).

Product Management 69

Product Management Product Manager User Testing Product Research 69

Amplitude

OCTOBER 17, 2018

It took us over a year to complete the full end-to-end migration, involving 30,000 lines of code in our devops repo alone, but we did it and also managed to build in various other upgrades to boot. Don’t use a weighted DNS round-robin to progressively roll out a new version of a customer-facing service.

User Testing 45

User Testing Research Software Feedback Software Data Visualization 45

Userpilot

FEBRUARY 27, 2023

Is Whatfix or Spekit the best tool for customer feedback? And is there a better in-app onboarding software that would better fit your needs? There are so many options on review sites that choosing one can be a bit challenging. Looking for the best tool for customer feedback? Let’s dive in!

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

MARCH 14, 2023

Is UserGuiding the better choice for creating interactive user guides or Spekit? Or is there a better user onboarding software that’ll get the job done seamlessly? Choosing the right software is a challenging decision. There are two types of interactive user guides ; full product tours and interactive manuals.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userzoom

MARCH 28, 2018

Headlining the event was Paul Boag , a leader in Digital Strategy and User Experience Design, who brought his manifesto on ‘How to Start a User Experience Revolution’ and inspired our audience to ‘light a fire’ under their efforts to get stakeholders more invested in UX. ” and nagging people over it.

Customer Experience 50

Customer Experience User Experience User Testing Research Software 50