Lenny Rachitsky

SEPTEMBER 3, 2024

If you’re not a subscriber, here’s what you missed this month: Why PMs are best positioned to thrive in an AI world On asking for help (even when you really don’t want to) Part 2: Time management techniques that actually work Subscribe to get access to these posts, and every post. annual subscription price from $29.99

User Testing 134

User Testing Feedback Software Framework Onboarding KPIs 134

Userpilot

SEPTEMBER 7, 2023

To enable data sharing for team collaboration, you can use growth tools for data management , data sharing across teams, and analytics dashboards for different departments regardless of technical expertise. This allows you to create positive user experiences. You can then identify trends and use them to map out the user journey.

Data Visualization 105

Data Visualization Customer Feedback Analytic Tools User Testing 105

Gainsight

AUGUST 5, 2022

You learned about other roles where your experience in CS can be a springboard for those positions. You must understand their pain points and study their business issues to solve them. . The job has become a launching pad of sorts to other positions within and outside of CS. You can better advise on valid customer pain points.

Reporting Tools 59

Reporting Tools Feedback Software Technical Advisors Data Visualization 59

UX Studio: Product Management

JULY 14, 2021

Considering that none of the established innovation consulting companies are cheap, you want to make sure your return on the investment is positive. . As a design thinking consulting firm , we advise on product strategy, lead workshops, and offer customized training to equip your business with the best UX practices.

Consulting 87

Consulting Research Software Reporting Tools User Testing 87

UX Studio

OCTOBER 16, 2017

As a consequence, the functional and reliable features still have some technical hiccups which would need more work. Either concentrate on one of these three aspects at a time or draw an average to position it in the model. Excitement features : Delighters that indulge users so much, they take them for granted over time.

Customer Experience 81

Customer Experience User Testing Customer Feedback Product Research 81

Userpilot

SEPTEMBER 8, 2021

We generally advise against linear, top-down product tours. Great product tours have a positive effect on just about every important SaaS metric that you can possibly imagine. Studies have actually shown that it's 4x cheaper to upsell to existing users than it is to acquire new ones. Benefits of product tours for SaaS.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Software Review 98

Imaginary Cloud - Design

JANUARY 30, 2020

This limits the situations in which audio interactions are positive to a couple of scenarios, like driving a car alone or taking a shower, for instance. Studies show that humans can only retain an average of 3 to 5 items in their working memory. The second limitation regards the capacity of the human working memory.

Data Visualization 103

Data Visualization Analytic Tools Research Software Feedback Software 103

Business of Software Conference

JULY 7, 2021

Alex A may have little patience to deal with awkward technical queries, and may be willing to make unrealistic promises to get deals to cross the line. Create case studies that are more than ‘puff-pieces’. They should be the trusted advisors to your biggest clients.

Research Software 69

Research Software Technical Advisors Customer Experience Data Visualization 69

Userpilot

JULY 13, 2021

That’s why we often advise SaaS companies to segment users prior to their walkthrough, to make sure that customers only see features during their walkthrough that make sense for their individual use case. Studies have shown that upselling to existing customers is 4x cheaper than selling to new ones. Get a demo today!

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

The Product HQ

JUNE 20, 2024

If you’re interested in learning the skills to excel in an Amazon product manager position, check out our certification courses below. It’s also advisable to make use of complex calculations, such as standard deviation, and avoid simple calculations. You don’t have to necessarily use technical jargon to explain your answers.

Technical Advisors 52

Technical Advisors Product Management Product Manager Technical Review 52

The Product Cafe

JANUARY 18, 2024

There's no need to wait another year to make positive changes in our lives. He is a key advisor and speaker known for his product strategy insights. Active in course creation, advising, and angel investing in the tech sector. This course does not require a technical background.

Artificial Inteligence 52

Artificial Inteligence Technical Advisors Customer Experience User Testing 52

Userpilot

APRIL 30, 2021

Rather than drain yourself by doing too many things at once, it’s strongly advisable to focus on one channel and find an agency that specializes in that. Classically, SEO is broken down into the following sub-areas: Technical SEO: includes ensuring pages are indexed, creating site maps, Knowledge Graph optimization and improving site speed.

Research Software 98

Research Software Marketing Technical Advisors Customer Experience 98

PMLesson's Ace the PM Interview

MARCH 1, 2020

I studied mathematics at UCLA, worked 2 summers as a software engineering intern at a Series E AdTech startup, and advised Metta World Peace (Ron Artest) as the product manager for his social basketball app, Gradelo. Technical experience is not required. If you've been studying for other APM roles, you should be well-prepared.

Research Software 52

Research Software Analytic Tools Reporting Tools Data Visualization 52

Mind the Product

JANUARY 10, 2017

This should not be confused with technical documentation. The vision can (but doesn’t have to) include details of the market opportunity, size of target customers, positioning, competitive analysis, and goals, as well as open questions you have before starting the journey. There is an abundance of tracking software available.

Research Software 84

Research Software Analytic Tools Data Visualization Reporting Tools 84

Effective Roadmap Planning and Development Process for Enterprise Products

AUGUST 2, 2018

Its highly recommended to document case studies for ROI, so that Buyer can factor this into their decision making process. Position your product in the magic quadrant and determine where your product lags. I typically advise the below format. Internal Feedback : Sales, Marketing, Support, Engineering and other stake holders.

User Testing 40

User Testing Enterprise Roadmap Product Research 40

PMLesson's Ace the PM Interview

OCTOBER 21, 2019

While there are lots of content out there advising on this subject, I would just like to call out one thing which I believe has helped me time and again: having empathy towards my interviewer. While some encourage you to fake it till you make it, I would advise against it during the interview process. During the interview.

Customer Experience 40

Customer Experience Technical Review Technical Advisors Product Management 40

Alchemer Mobile

APRIL 14, 2020

How do you manage executive expectations, customer expectations, and technical resources? I’ve been kind of actively running away from management roles, and mostly that’s just a factor of the things that I really wanna learn or I just really wanna learn how to be a really, like, kick-ass technical PM. So that’s me.

Technical Review 246

Technical Review Technical Advisors Customer Experience User Testing 246

Business of Software Conference

JUNE 29, 2020

So what Dewey is advising us to do. Now I get that like there might be different technical architect implementations for fast forwarding commercials, but there’s one feature that’s going to solve this need. These are the essentials of thinking. I’m not going to lie, I had to google protracted. That’s a solution.

User Testing 59

User Testing Feedback Software Product Research Research Software 59

Intercom, Inc.

JANUARY 14, 2021

You have frameworks, look at market dynamics, do practical research, and advise companies on how to use these frameworks. For example, we’ve just done a big pricing study and research. I know myself, having been in that position before, that it’s nice to have something to bring to the table and spark that discussion.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Userzoom

AUGUST 24, 2017

It’s no wonder, then, that the number of research studies on the UserZoom platform are doubling every eighteen months (new Moore’s Law). Ultimately, the purpose of a research study is to gain insights in order to learn something new, answer key questions, and generate empathy for the end user. Yes, this is counter intuitive.

Data Visualization 55

Data Visualization Customer Feedback Customer Experience User Testing 55

UX Planet

MAY 15, 2025

Thats what led me to create the Human-Centered AI Product Framework a practical methodology for designing AI products that are not only technically sound, but intuitively useful and meaningfully human. Are we solving for user pain or for technical novelty? DesignStrategy How do users experience and understand this AIfeature?

Technical Advisors 80

Technical Advisors Product Research Technical Review Research Software 80