Userpilot

FEBRUARY 24, 2025

Who would be the best fit for this job? PM with a technical background and a strong product sense. Who would be a BAD fit for this job? Technical fluency to understand, communicate, and drive impact in highly technical and fast-moving problem spaces. Who would be the best fit for this job? Android-first PMs.

Analytic Tools 52

Analytic Tools Data Visualization Technical Advisors User Testing 52

The Product Coalition

FEBRUARY 5, 2021

Then she decided to acquire technical skills in web development to get closer to the product development process. In this role, she led a small marketing team and worked with them to develop customer personas to further improve the effectiveness of the organization’s marketing campaigns.

Technical Advisors 153

Technical Advisors Reporting Tools Product Manager Product Management 153

People-First Product Leadership

FEBRUARY 4, 2025

I am leveraging my product background in both coaching and advising AI-driven startups. Pivot 1: CRM Strategist to User Experience Researcher Key Strategies: Leverage Your Unique Background : My communications skills became my secret weapon in translating complex tech concepts to marketing stakeholders.

Data Visualization 52

Data Visualization Reporting Tools Research Software Technical Advisors 52

Product Talk

AUGUST 10, 2016

It’s easy for teams to work along both dimensions of product discovery—working to understand their customer’s context and iteratively testing their ideas—but that doesn’t mean they know how to connect the two sets of activities. We ignore the advice of Chip and Dan Heath where they advise us to avoid “whether or not” decisions (i.e.

Research Software 279

Research Software Product Research User Testing Customer Experience 279

Userpilot

SEPTEMBER 7, 2023

Customer analytics is the cornerstone for making informed decisions, enhancing the user experience, and, ultimately, fostering growth. It’s crucial to stay updated with the latest trends in customer analytics to better understand customers and make the most out of collected data!

Data Visualization 105

Data Visualization Customer Feedback Analytic Tools User Testing 105

Roy Madden

JUNE 29, 2021

You will own our Hubspot environment across the Marketing, Sales and Customer Success teams, and be responsible for educating the broader organization on data hygiene and digital marketing best practices. Continuously research relevant keywords opportunities and keep the content team up to date on these findings. About Feedly.

Technical Advisors 133

Technical Advisors Analytic Tools Research Software Marketing 133

The Product Coalition

FEBRUARY 5, 2021

Often we talk more about the technical skills, like, portfolio management, being more strategic, etc but being good at those things mean nothing if you can’t build a culture conducive to good product management practices. It’s seldom their ability to do the job technically?—?to interpersonal, emotional intelligence, etc?—?that

Leadership 179

Leadership Technical Advisors Product Research Weak Development Team 179

Userpilot

MARCH 8, 2022

She advises executives around the world regarding product management. The book described the common tendency for organizations to focus on features instead of delivering true value for the users, and discussed: How not to turn into a feature factory. Your users will thank you one day. Author of “ Continuous Discovery Habits ”.

Technical Advisors 116

Technical Advisors Product Research Analytic Tools User Testing 116

Alchemer Mobile

JUNE 15, 2024

It’s driven by tools like ChatGPT and Gemini, and nothing has captured attention quite so effectively since social media hit the scene promising free technology to get closer to their customers. Right now, enterprise companies are thinking about how they can scale proven use cases with less technical knowledge to drive business goals.

Customer Experience 100

Customer Experience Artificial Inteligence Data Visualization User Testing 100

Userpilot

OCTOBER 1, 2021

For SaaS companies who want to make sure their customers hit the ground running, it's difficult to avoid the subject of new user onboarding tools. The best onboarding software for new users is Userpilot. Technically speaking, this is known as "primary onboarding." " Onboarding milestones.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 98

Business of Software Conference

NOVEMBER 26, 2018

This will change the way that a lot of people think about product market fit, BS metrics, understanding the needs of the people that really matter. Video, Slides, Transcript and Rahul’s blog about this follow… Understanding Customers. So I’m going to talk about Product-Market Fit. ” Very disappointed.

User Testing 103

User Testing Product Marketing Engineering Marketing 103

The Product Coalition

JANUARY 5, 2021

TL; DR: 71 Product Owner Interview Questions to Avoid Imposters If you are looking to fill a position for a Product Owner in your organization, you may find the following 71 interview questions useful to identify the right candidate. Team up with the user experience people and run, for example, user journey or user story mapping workshops.

Product Research 136

Product Research Technical Advisors Customer Experience User Testing 136

Userpilot

AUGUST 23, 2023

Product analysts research to find market trends, collect and analyze data, track and assess product performance , understand product requirements, and report insights to stakeholders. A product analyst needs to have the following skillsets: Technical skills: data analysis , data visualization, statistical analysis, and technical tools.

Data Visualization 98

Data Visualization Reporting Tools Analytic Tools Research Software 98

Userpilot

DECEMBER 6, 2021

Is your customer success platform up to scratch for 2022? SaaS is evolving and users today expect more value, more quickly, with less effort than ever before. If your customer engagement levels are not where they need to be, maybe it’s time to look at the customer success software you’re using again?

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Userpilot

MARCH 3, 2022

This includes market research (potential employers), understanding product strengths (your value to the customer), iterative development (subsequent drafts), or refining the UI (formatting). Careers in programming are a good springboard as are those in sales, customer service, or marketing.

Data Visualization 98

Data Visualization Analytic Tools Technical Advisors User Testing 98

Userpilot

AUGUST 18, 2024

To create a successful product strategy, you’ll need to research your market , identify your target audience, and define your unique value proposition. Perform market research and define your target audience A successful product strategy is built on a solid foundation of customer understanding.

Data Visualization 105

Data Visualization Strategy User Testing Product Research 105

UX Studio

OCTOBER 16, 2017

Hierarchy of User Needs. In his book Designing for Emotion , Aarron Walter adapts the Maslow pyramid for user needs. As a consequence, the functional and reliable features still have some technical hiccups which would need more work. Users download it with this basic expectation and it manages this requirement well.

Customer Experience 81

Customer Experience User Testing Customer Feedback Product Research 81

Intercom, Inc.

JANUARY 5, 2023

Delayed orders, faulty services, missing information, you name it – every time a customer reaches out, it tells you something about the friction they’ve experienced. Customer service teams are all too often drowning in angry, repetitive tickets, and yet, we don’t seem to focus enough resources on tackling the reasons behind it.

Customer Experience 138

Customer Experience Customer Feedback Feedback Software User Testing 138

BrainStation Product Management

FEBRUARY 28, 2019

It makes sense then that the most crucial skills for Product Managers are intangible people skills – otherwise known as soft skills, but we’ll discuss that later – which tend to be more transferable from position to position and industry to industry. Technical Skills for Product Management.

Technical Advisors 70

Technical Advisors Reporting Tools Analytic Tools Product Research 70

UX Studio: Product Management

JULY 14, 2021

UX studio is one of the global innovation design consulting firms focusing on UX design, research, and strategic consulting. We researched the top design consulting firms’ competency level, experience, and portfolio to define the most reliable design thinking companies you can trust and partner with in 2021.

Consulting 87

Consulting Research Software Reporting Tools User Testing 87

PMLesson's Ace the PM Interview

FEBRUARY 20, 2019

Many top employers are looking for computer science or engineering graduates to fill PM positions, and this is an excellent route into the role. MBAs from technical and engineering backgrounds will have an edge, so if that’s not you, you should focus on evidencing your abilities to be technical in those interviews.

Technical Advisors 98

Technical Advisors Feedback Software Product Manager Product Management 98

Modus Create

DECEMBER 10, 2024

Larry advises companies not to deploy GenAI directly to customers without human oversight the potential consequences are too high, particularly for highly regulated industries like financial services, life sciences, and healthcare. We expect this trend to hold in 2025.

Reporting Tools 40

Reporting Tools Research Software Data Visualization Technical Advisors 40

Userpilot

OCTOBER 7, 2021

In fact, we would encourage you to have a good look at all the user onboarding software products on the market to see how they compare to each other. Guides are built in Pendo's proprietary design tool, despite the fact that numerous Pendo users preferred to keep using their old Chrome extension (which was grandfathered in 2019).

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Experience 98

The Product Coalition

APRIL 2, 2023

Still, we have a duty to advise what’s best for the product. I am already (and all the PM I know are too) over committed to my work, to delivering value to customers, and I am already under way too much pressure. That’s what we do : challenge things to find the most efficient path from here to product/market fit.

User Testing 78

User Testing Technical Advisors Product Manager Product Management 78

Userpilot

SEPTEMBER 8, 2021

Product tours are an essential way to onboard users in your app. Yet, all too often, SaaS businesses see their customers not completing the product tour, or even churning during the onboarding stage. Product tours are a way of showing users the product features they need to learn in order to activate. Let's get into it.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Software Review 98

Andrew Chen

OCTOBER 31, 2016

Together, Shawn Clowes (Atlassian), Elena Verna (SurveyMonkey), Nick Soman (Gusto), Andrew Chen and Brian Balfour (Reforge, previously at Hubspot) have interviewed or screened over 1,000 individual candidates for growth roles – both for their current and previous companies, plus startups where they’ve invested/advised.

Weak Development Team 92

Weak Development Team User Testing Technical Advisors Analytic Tools 92

Userpilot

JULY 13, 2021

Too often, they are conflated with product tours , leaving the customer confused as to why they are being shown features they don’t need. SaaS companies use walkthroughs to onboard new users, highlight secondary features , and train new staff. There are 3 main areas in which SaaS companies use walkthroughs: New user onboarding.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Pragmatic Marketing

SEPTEMBER 16, 2009

As product managers, we bear the responsibility for bridging the two worlds – technical and business, and need to influence both. Change must happen on two levels across the organization: Technical – Roles and responsibilities must be understood, accepted, and adopted. Participating in technical release planning.

Technical Advisors 70

Technical Advisors Technical Review Feedback Software Agile 70

Usersnap

JUNE 15, 2023

Having a well-thought-out product management process can help you build a high-impact product roadmap, smartly collect customer feedback, know which initiatives or requests to prioritize, get executive buy-ins, etc. Conduct market and competitive research. Conduct user testing and gather feedback.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Imaginary Cloud - Design

JANUARY 30, 2020

Nevertheless, very little has been written about the user experience and the design aspects involved in this new way of accessing and visualizing data. Quoting Axel Goris , the European lead for the visual intelligence and analytics capability at Accenture, " business goals are achieved by the users, not by the information ”.

Data Visualization 103

Data Visualization Analytic Tools Research Software Feedback Software 103

Intercom, Inc.

MAY 19, 2022

For the last couple of years, the pandemic has forced organizations to adapt and make changes in how they grow, provide support, and retain customers around the world. With the 2022 Customer Service Quality Benchmark Report , we wanted to look deeper than individual metrics. Declan Ivory , VP of Customer Support at Intercom.

Reporting Tools 104

Reporting Tools Data Visualization Feedback Software Customer Feedback 104

The Product Coalition

MAY 15, 2019

have they stood the test of time? As time progressed many Product Managers wondered if they should be a Product Owner and similarly many Product Owners started to wonder where they fit in relation to their Product Manager counterparts. Later whilst being an adviser at Stanford university Neil H. The answer is often unclear.

Product Manager 92

Product Manager Product Management User Testing Product Research 92

PMLesson's Ace the PM Interview

APRIL 19, 2020

Without previously having a PM job, it is vital to position your resume to appear as if you were already doing PM related tasks in your current consulting role. If you have advised any of these people with tasks like product growth, pricing strategy, or market sizing, be sure to note that on your resume!

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

Without previously having a PM job, it is vital to position your resume to appear as if you were already doing PM related tasks in your current consulting role. If you have advised any of these people with tasks like product growth, pricing strategy, or market sizing, be sure to note that on your resume!

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

Lenny Rachitsky

AUGUST 13, 2024

It’s just like they don’t talk to users, which means they don’t find product-market fit. And if they don’t find product-market fit, nothing else really matters. It’s all about talking to customers and learning that you’re building something that’s actually useful. .”

Technical Advisors 52

Technical Advisors Technical Review Startups User Testing 52

BrainStation Product Management

FEBRUARY 28, 2019

Speak to a Learning Advisor. It makes sense then that the most crucial skills for Product Managers are intangible people skills – otherwise known as soft skills, but we’ll discuss that later – which tend to be more transferable from position to position and industry to industry. Technical Skills for Product Management.

Technical Advisors 40

Technical Advisors Reporting Tools Analytic Tools Product Research 40

The Product HQ

JUNE 20, 2024

The questions are in various categories and are inclusive of: General Questions Technical Questions Organization and Time Management Questions Feedback Questions Conflict Resolution Questions Product Management Process Questions Career Path Questions Management and Leadership Questions Let’s dive right in.

Data Visualization 52

Data Visualization Feedback Software Research Software User Testing 52