Product Innovation Educators

JANUARY 20, 2025

How product managers can make OKRs drive real results Watch on YouTube TLDR In my recent conversation with Ben Lamorte, the world’s most experienced OKR coach and founder of OKRs.com, we explored how product managers and leaders can transform their approach to Objectives and Key Results (OKRs).

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Systems Review Framework Customer Experience Technical Review 282

Product Innovation Educators

NOVEMBER 18, 2024

James describes working with one organization that had five different sales leaders in 18 months due to these pressures. Making Better Launch Decisions James points out common decision-making problems in product launches. James points to Atlassian as an example of intentional culture-building that supports product success.

User Testing 271

User Testing Product Research Product launches Research Software 271

Lenny Rachitsky

JANUARY 7, 2025

Colin Matthews was a longtime PM and now teaches my favorite AI prototyping course: AI Prototyping for Product Managers. He also wrote my 9th most popular post of all time ( Become a more technical product manager ). Claude goes one step beyond ChatGPT’s abilities with their Artifact system.

Feedback Software 142

Feedback Software Data Visualization ChatGPT Software Review 142

The Product Guy

DECEMBER 6, 2018

From high school to business school, and throughout my professional career, I was supremely comfortable with it , and reveled in solving problems, to the appreciation of my managers, colleagues, and teachers. Management guru, Peter Drucker had said, if you can’t measure it, you can’t improve it. 2) What should I solve?

Reporting Tools 350

Reporting Tools Customer Experience Product Management Product Manager 350

The Product Guy

APRIL 9, 2019

Guest Post by: Eric Wang (Mentee, Session 8, The Product Mentor) [Paired with Mentor, Chris Butler]. The notion of a strategy in product management seems like something that only high-level stakeholders at the executive level should care about. Make a list of the scope and the challenges to your product. Second Attempt.

Feedback Software 372

Feedback Software Analytic Tools Technical Advisors Strategy 372

The Product Guy

SEPTEMBER 27, 2016

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan Bergtraum VP Product Management, ServiceChannel.

Research Software 370

Research Software User Testing Analytic Tools Product Research 370

Melissa Perri

JULY 23, 2024

For the past eight years, I’ve been working with C-Suite leaders at companies big and small to set up their Product Management organizations. At all of them, I start understanding the current state of Product Management. I review strategies and roadmaps. I gather data through surveys about observations.

Weak Development Team 250

Weak Development Team Product Research Research Software Feedback Software 250

The Product Guy

JUNE 25, 2018

This article highlights a few ways to increase clarity and provide better role definition between a manager and a direct report as it pertains to daily situations involving escalations, blockers, and air cover. Given the split responsibility between manager and direct report, alignment and effective communication in these situations is key.

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Product Management Product Manager Reporting Tools Technical Review 300

The Product Guy

OCTOBER 25, 2016

Each Session of the program runs for 6 months with paired individuals… Conducting regular 1-on-1 mentor-mentee chats Sharing experiences with the larger Product community Participating in live-streamed product management lessons and Q&A. Jordan Bergtraum VP Product Management, ServiceChannel.

Analytic Tools 356

Analytic Tools Research Software CTO Coach Fractional CTO 356

The Product Guy

AUGUST 30, 2017

Guest Post by: Liel Aharon (Mentee, Session 4, The Product Mentor) [Paired with Mentor, Felix Sargent]. At the end of 2015 I was in the worst nightmare of any Product Manager. I had a strong roadmap, clear goals and a vision for the product. A production release was a distant vision. Better Products.

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Technical Advisors Product Management Product Manager Technical Review 309

Product Innovation Educators

NOVEMBER 30, 2020

What product managers need to know about selecting and managing projects. This is the next episode in the series on a product management body of knowledge I’m doing every-other-week. Our guest, who also authored the portfolio management chapter of the PDMA BoK book, is Steve Atherton.

Systems Review 293

Systems Review Technical Review Product Management Product Manager 293

Product Management Unpacked

NOVEMBER 2, 2021

CMU Master of Science in Product Management program student Erick Valencia landed a PM experience of a lifetime as part of a student team developing a driverless race car system to race in the Indy Autonomous Challenge. Product Managers often face a race to the finish, so to speak. Synchronizing a sub-team.

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Research Software Systems Review Technical Review Development 223

Product Innovation Educators

FEBRUARY 19, 2024

Market research essentials for product managers Today we are talking about the knowledge area called market research. How do you know that the product you’re developing will actually create value for customers, that they’ll love it, and that they’ll buy it? Think about different types of customers.

Research Software 288

Research Software Systems Review User Friction Product Research 288

Lenny Rachitsky

NOVEMBER 12, 2024

For more: Hire your next product leader | Favorite Maven courses | Lennybot | Podcast | Swag Subscribe now I believe the future of product management looks like Tal Raviv. Product management is unfair. We’re expected to be on both a maker and a manager’s schedule. While screensharing.

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Product Research Reporting Tools Data Visualization Product Management 111

Product Innovation Educators

NOVEMBER 6, 2023

How product managers can use AI to get more actionable insights from qualitative data Today we are talking about using qualitative data to drive our work in product and consequently improve sales. Before founding Viable, he held senior leadership roles in engineering, technology, and product. What is that question?

Data Visualization 314

Data Visualization Reporting Tools Analytic Tools Feedback Software 314

Product Innovation Educators

AUGUST 5, 2024

How product managers should use the five-step model for creating team culture Watch on YouTube TLDR Product managers often face the challenge of significant responsibilities without formal authority. As product managers, we must navigate both these realms.

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Product Management Product Manager Technical Review Leadership 297

Product Innovation Educators

OCTOBER 7, 2024

The episode also covers potential pitfalls in prototyping and best practices for product managers. The Power of Prototyping in Product Management The Oshman Engineering Design Kitchen at Rice University is an academic makerspaces where students learn innovation and product development skills.

User Testing 283

User Testing Feedback Software Customer Feedback Product Management 283

Alchemer Mobile

MAY 7, 2025

In the retail industry, customer feedback is your early warning system, your innovation engine, and your most honest performance review. But this system only works if you take action on the feedback collected. Turn survey responses, review data, and post-purchase feedback into clear dashboards your teams can actually use.

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Feedback Software User Testing Customer Feedback Data Visualization 130

Alchemer Mobile

APRIL 21, 2021

While concerning, this is a solvable problem for mobile teams in 2021 as people slowly begin to get back into a normal groove with their education systems and preferences. Ratings, Reviews, and Interactions. Shifting our focus to app store reviews, here are the 10 most popular phrases for both iOS and Android throughout 2020.

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Feedback Software Research Software Education Technical Review 246

Product Innovation Educators

MARCH 3, 2025

How AI captures customer needs that human product managers miss Watch on YouTube TLDR In my recent conversation with Carmel Dibner from Applied Marketing Science, we explored how artificial intelligence is transforming Voice of the Customer (VOC) research for product teams.

Research Software 156

Research Software Product Research User Testing Artificial Inteligence 156

Intercom, Inc.

OCTOBER 9, 2019

The range of work we do as product managers is so broad that we inevitably end up finding inspiration from all sorts of sources, whether it’s books on business strategy or essays on design. Thinking, fast and slow, in product management. What, you might wonder, does this have to do with product management?

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Product Management Product Manager Reporting Tools Research Software 201

Alchemer Mobile

APRIL 28, 2021

Ratings and Reviews. Travel apps ratings and reviews were around or slightly lower than macro app averages. star rating, and received 319 app store reviews. star rating, and had 1,223 reviews. Shifting our focus to app store reviews. 2021 Engagement Benchmarks for Utilities Apps.

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Feedback Software Systems Review User Testing Travel 234

Alchemer Mobile

APRIL 13, 2021

While some companies took a hit due to widespread lockdowns, those who swiftly adopted the digital shift won market share and, ultimately, new loyal customers during a difficult time for consumers. Ratings and Reviews. star rating, and had 488 app store reviews. star rating, and had 7,549 app store reviews.

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Feedback Software Research Software User Testing Systems Review 232

Alchemer Mobile

JUNE 24, 2020

A huge number of consumer transactions now happen digitally due to COVID-19. As a result, 2020 is the most we’ve seen brands leverage mobile customer feedback to improve their products and adjust their overall business goals. The post 5 Ways Product Managers Can Prioritize Mobile Customers appeared first on Apptentive.

User Testing 227

User Testing Customer Experience Customer Feedback Feedback Software 227

The Product Coalition

NOVEMBER 1, 2020

A well designed experimentation system allows a company to accelerate growth by creating faster feedback loops and enabling progressive delivery. To have a successful experimentation program, the product managers need 3 things: 1. How to prioritize the ideas for maximum business value? The right data and experimentation tools.

Research Software 174

Research Software Feedback Software Systems Review Product Research 174

The Product Coalition

OCTOBER 15, 2024

When I was Head of Product at eBay, one of my primary responsibilities was to lead and build eBay’s new catalog system. We spent months defining how the new catalog system should work. I’ll just say that it was a totally different concept than the existing system’s one. That’s just one of the challenges we had.

Customer Experience 147

Customer Experience Systems Review Roadmap Customer Satisfaction 147

Alchemer Mobile

APRIL 6, 2021

Ratings and Reviews. Food and Drink app ratings and and reviews were slightly higher than macro averages across both iOS and Android, particularly within the Restaurants category. star rating, and had 1,223 app store reviews. star rating, and had 4,695 app store reviews. star rating, and had 4,695 app store reviews.

Feedback Software 243

Feedback Software Research Software User Testing Systems Review 243

The Product Bistro

DECEMBER 13, 2019

Without giving too much of the story away (trust me, this is a page turner) the main protagonist is Allie, a product manager of a studio at a game company. Her “product,” a game called Quiltworld, is a hit, and Allie is proud of her creation. Plenty of meat to take away, chew on, and to influence your thinking.

Technical Review 195

Technical Review Books Systems Review Reporting Tools 195

The Product Guy

FEBRUARY 21, 2025

Product managers who master ecosystem thinking will lead the next wave of innovation. We dive into this powerful habit in our latest Patreon-exclusive article , “ Navigating Product Ecosystems: The Future of Product Management in 2025.” The challenges PMs will face managing interconnected systems.

Systems Review 150

Systems Review Customer Experience Management Management 150

The Product Guy

FEBRUARY 26, 2019

Guest Post by: Nick Eckhart (Mentee, Session 8, The Product Mentor) [Paired with Mentor, Nis Frome]. Every product manager has made the mistake of thinking a perfect product roadmap would solve the problem in front of them. Ah, of course, the product roadmap. And yet, you still need a product roadmap.

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Roadmap Reporting Tools Data Visualization Feedback Software 337

The Basics of Product Management

JUNE 22, 2025

Introduction: The Rise of the AI-Augmented PM Welcome to the era where product managers don’t just manage products—they orchestrate intelligent systems . Get ready to become an AI Product Manager. This is similar to being keenly aware of where your product is during the product life cycle (PLC).

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Artificial Inteligence Data Visualization User Testing Product Research 52

Sachin Rekhi

FEBRUARY 16, 2020

Mastering the craft of product management is no easy task. I instead define a product manager as driving the vision, strategy, design, and execution of their product. It's equally important for product managers to think about each of these four dimensions as having a concrete set of deliverables.

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Data Visualization Product Research User Testing Reporting Tools 218

The Product Guy

MARCH 12, 2025

You’re Stuckand It’s Because You’re Playing by the Rules In product management, youve been told to follow the rules: stick to the roadmap, build consensus, and hit your OKRs. But what if I told you they’re actually sabotaging your product’s potential?

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Data Visualization User Testing Customer Experience Technical Review 150

Product Talk

MAY 14, 2025

And today were excited to share this 0 to 1 Product in Practice story about a product that didnt have an existing API but saw the potential business case for building one. Well hear from Chi Phan , the senior product manager who was brought in to oversee this process. Click the image to see a larger version.

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Product Research User Testing Technical Review Systems Review 134

Alchemer Mobile

SEPTEMBER 5, 2019

The products mentioned here are somewhat unique from the UX, UI, or mobile design point of view. Listing them, we also illustrate successful trends in product management. The mantra ‘less is more’ has dominated in product management and design lately. We included more and less popular apps to the list.

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Feedback Software Data Visualization User Testing Product Management 204

Product Talk

APRIL 16, 2025

This mostly worked, but it required a lot of administrative work to keep our systems in sync. There were dozens more that required that we make changes in all of our systems. We used detailed checklists on Trello cards to manage each use case. Some of these challenges were due to me being a beginner. It wasnt easy.

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Feedback Software Product Research Customer Experience User Testing 166

The Product Guy

JANUARY 7, 2025

Whether youre grappling with a delayed product launch or a strained relationship, the path forward begins by uncovering the deeper truths beneath the surface. Product managers live and breathe this approach, diving beyond symptoms to address root causes. Imagine what could happen if we applied those skills beyond products.

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