Mixpanel

MAY 28, 2024

We’ve worked with dozens of retailers and ecommerce companies, and we know what works—and what doesn’t. I see too many ecommerce companies focusing all of their time, efforts, and budget on marketing and marketing analytics. Ecommerce companies that want to acquire and retain customers need to go beyond marketing.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Marketing 52

Userpilot

MARCH 12, 2024

Tracking the right company activity metrics can help you measure and optimize your company’s performance, driving product growth. TL;DR Company activity metrics are data points that track a company’s progress level toward certain goals and objectives. Book a demo to learn more.

Onboarding KPIs 99

Onboarding KPIs Data Visualization Analytic Tools Customer Satisfaction 99

Userpilot

MARCH 25, 2024

Introduces key metrics that can affect your company’s value. TL;DR SaaS valuation involves assessing the current and projected value of the company, for instance, when seeking VC funding or selling. An accurate valuation is necessary to secure the right price for the company or adequate funding without diluting its share value.

Feedback Software 95

Feedback Software Analytic Tools Research Software Data Visualization 95

Mironov Consulting

DECEMBER 5, 2023

We’re in the Silly Season: companies of all sizes are doing annual planning — intending to lock down 12 months of iron-clad commitments, non-negotiable delivery dates, major organizational changes, and accurate predictions of revenue.    I’m not against planning.  ” What To Do?

Data Visualization 78

Data Visualization Strategy Artificial Inteligence Weak Development Team 78

Intercom, Inc.

MAY 19, 2022

With the 2022 Customer Service Quality Benchmark Report , we wanted to look deeper than individual metrics. After all, while metrics help us measure the impact of our work, they only support a narrative. And in doing so, businesses have had to look critically at support as a differentiator and core business value driver. Short on time?

Reporting Tools 104

Reporting Tools Data Visualization Feedback Software Customer Feedback 104

Userpilot

MAY 20, 2024

Are you doing enough to lead your company toward product-led growth ? UserGuiding is the best user onboarding software for small companies. Here are the best product management software for SaaS companies: ProductPlan is the best tool for road mapping and informing your product-led growth strategy. Don’t fret!

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

NOVEMBER 28, 2023

Looking for a good SaaS reporting tool and wondering which one of Appcues, Product Fruits, and Baremetrics is the best option for your SaaS company? There are plenty of tools for SaaS reporting on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

NOVEMBER 26, 2023

Looking for a good SaaS reporting tool and wondering which one of Pendo, UserGuiding, and Product Fruits is the best option for your SaaS company? There are plenty of tools for SaaS reporting on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

OCTOBER 15, 2023

From our guide, you will learn: What product analytics marketing automation is Why marketers should use product analytics How to collect and analyze data to gain actionable insights Key metrics to track Best product analytics tools Let’s get right to it! Milestone analysis can help you identify the key interactions in the user journey.

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 93

Userpilot

MAY 30, 2024

He is known for his work on applying lean thinking to the process of innovation and startup companies. in which he and his team effectively guide companies in integrating the Lean Startup approach. in which he and his team effectively guide companies in integrating the Lean Startup approach. Who is Eric Ries?

Webinar 96

Webinar Books Data Visualization Feedback Software 96

Userpilot

DECEMBER 13, 2023

We also look at: What a UX design strategy is Why it’s important Its core principles and elements A practical example of a company with well-established UX strategies Let’s dive right in! UX vision is a clear and inspiring statement that guides the long-term design strategy and keeps teams and stakeholders on the same page.

Research Software 89

Research Software Analytic Tools Feedback Software User Testing 89

Userpilot

JUNE 8, 2023

Customer journey mapping is a part of customer journey analytics and it uses qualitative insights. Journey analytics uses quantitative data to assess what happens at different stages of the journey. Trends analysis focuses on long-term patterns and changes in user behavior. For example, you could analyze conversion rates.

Analytic Tools 84

Analytic Tools Data Visualization Feedback Software Customer Feedback 84

Usersnap

JULY 3, 2023

If you’re new to the bug tracking system, issue management or web development in general, you might wonder what a bug report is. We did cover a lot of topics in the area of bug reporting. Examples of bug reports 3 samples of bug reports So… what is a bug report? But we need a bug report definition or meaning!

Reporting Tools 52

Reporting Tools Data Visualization Feedback Software User Testing 52

The Product Coalition

DECEMBER 10, 2019

When do people report bugs? The second reason was that we had the right type of data available, since our tool helps teams report and fix bugs. Long story short, we decided to learn more about the way software development teams approach the bug reporting process. That brings us to the next point?—?working working hours.

Reporting Tools 78

Reporting Tools Data Visualization Research Software Software Review 78

Userpilot

MARCH 26, 2024

Best digital analytics tools for product analytics SaaS companies looking for engagement and adoption insights for their digital products will find these digital analytics tools below to deliver the most effective results. Start creating user segmentation reports by booking a Userpilot demo today! Let’s dive in! Path analysis.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

Best digital analytics tools for product analytics SaaS companies looking for engagement and adoption insights for their digital products will find these digital analytics tools below to deliver the most effective results. Start creating user segmentation reports by booking a Userpilot demo today! Let’s dive in! Path analysis.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

Best digital analytics tools for product analytics SaaS companies looking for engagement and adoption insights for their digital products will find these digital analytics tools below to deliver the most effective results. Start creating user segmentation reports by booking a Userpilot demo today! Let’s dive in! Path analysis.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

Best digital analytics tools for product analytics SaaS companies looking for engagement and adoption insights for their digital products will find these digital analytics tools below to deliver the most effective results. Start creating user segmentation reports by booking a Userpilot demo today! Let’s dive in! Path analysis.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

MARCH 26, 2024

Best digital analytics tools for product analytics SaaS companies looking for engagement and adoption insights for their digital products will find these digital analytics tools below to deliver the most effective results. Start creating user segmentation reports by booking a Userpilot demo today! Let’s dive in! Path analysis.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

JULY 14, 2023

It usually defines the metrics used to measure different aspects of the product performance and product analytics tools to use. What is a product analytics framework and why is it important? These are only two of the many questions this article tackles. Without further ado, let’s dive in!

Analytic Tools 77

Analytic Tools Data Visualization Feedback Software Research Software 77

Mixpanel

MAY 15, 2024

Recently, we interviewed leaders from some notable data-informed companies in the scale-up and enterprise spaces to learn about how they run their operations and teams. Recently, we interviewed leaders from some notable data-informed companies in the scale-up and enterprise spaces to learn about how they run their operations and teams.

Data Visualization 52

Data Visualization Analytic Tools Enterprise User Testing 52

Amplitude

JUNE 24, 2020

As the CEO of a company that serves over 40,000 digital products, I routinely talk about sea changes affecting our customers. Today, Amplitude is sharing our digital report quantifying this impact. We used the period between February 9 and February 22 as a baseline. COVID-19 changed that pattern overnight. What the data show.

Data Visualization 111

Data Visualization Reporting Tools Analytic Tools Customer Experience 111

freshtrax

JULY 31, 2023

for a Japanese entertainment company. Can you tell us about that project in as much detail as you can? If possible, could you also tell us about the goals of the project? This allowed us to clarify the profile of each user based on his or her impression of the service. Ayaka: Certainly.

User Testing 98

User Testing Product Research Customer Feedback Research Software 98

Product Talk

FEBRUARY 7, 2024

The larger and more complex your company is, the more challenging it can be to introduce continuous discovery. Sandrine joined WebMD when it acquired her previous company, Aptus Health. Sandrine joined WebMD when it acquired her previous company, Aptus Health. Sandrine Veillet is the Vice President of Global Product at WebMD.

Product Research 232

Product Research Reporting Tools User Testing Research Software 232

Product Talk

JANUARY 3, 2024

Through the course, Mike developed his listening skills, created better relationships with members of the sales team, and began to use the insights he gathered to improve the product offering, make a positive impact on company revenue, and earn several promotions along the way. Can a single course change your career trajectory?

Product Research 210

Product Research Customer Experience Research Software Reporting Tools 210

Mixpanel

MARCH 22, 2024

We’ve seen more neo-banking, trading, and eWallet apps find their place in the average user’s smartphone, and it’s also common to have multiple companies in the peer lending, micro loans, and ledger book spaces vying to be the winner of their respective domains. billion globally in 2021, and it’s projected to reach $22.9 from 2022 to 2031.

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 40

Alchemer Mobile

MAY 19, 2022

The following data and information on Utilities apps is from our 2022 Mobile App Customer Engagement Report. Some companies (like those focused on manufacturing) faced issues across the year due to supply chain disruption, while others (like energy and security) were less volatile as the consumer marketplace leveled. Popular phrases.

User Testing 264

User Testing Feedback Software Data Visualization Customer Feedback 264

Usersnap

AUGUST 26, 2021

or “ouch…” And while we can’t guarantee you 100% positive feedback, we do have some proven strategies and tactics to help you join those 84% of digital companies that prioritized working on customer experience and recorded an increase in revenue. So how do you get customer feedback and accelerate growth? Types of customer feedback.

Feedback Software 119

Feedback Software User Testing Customer Feedback Data Visualization 119

Userpilot

JUNE 8, 2023

Customer journey mapping is a part of customer journey analytics and it uses qualitative insights. Journey analytics uses quantitative data to assess what happens at different stages of the journey. Trends analysis focuses on long-term patterns and changes in user behavior. For example, you could analyze conversion rates.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Customer Feedback 52

Userpilot

MARCH 25, 2024

However, not all product tours are created equal: many companies fail to realize their full potential. TL;DR Product tours are in-app experiences that guide users through the main product features, usually when they start using it for the first time. Product tours are very common in SaaS products. Ready to dive in? How exactly?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Gainsight

DECEMBER 14, 2022

At Gainsight, we’ve seen firsthand that the most successful digitally powered B2B companies focus on delivering a positive product experience (PX) to their customers. At Gainsight, we’ve seen firsthand that the most successful digitally powered B2B companies focus on delivering a positive product experience (PX) to their customers.

Data Visualization 52

Data Visualization Reporting Tools Technical Review Software Review 52

Userpilot

MAY 25, 2022

The terms knowledge base, resource center, and help center are used interchangeably and mean the same thing in SaaS. Use help center software to build your knowledge base. Use help center software to build your knowledge base. Use content localization to a broader audience and increase engagement.

Analytic Tools 103

Analytic Tools Feedback Software Data Visualization Reporting Tools 103

Intercom, Inc.

MAY 25, 2021

Over the last year, companies have had to pivot to digital-first ways of working overnight; supply chains and distribution facilities worldwide have been majorly disrupted; and, in the midst of all this uncertainty, consumers have (understandably) been more anxious and frustrated than ever. Now, it’s second.

User Testing 260

User Testing Customer Experience Customer Feedback Product Research 260

Userpilot

MARCH 14, 2024

Looking for customer analytics use cases that can significantly improve your SaaS? This article lists key use cases for SaaS and explains how to implement them to unlock customer satisfaction and product growth. 9 use cases for customer analytics in SaaS: Test your onboarding flows with A/B testing. You’re at the right place.

Data Visualization 96

Data Visualization Analytic Tools Feedback Software Customer Experience 96

Userpilot

MARCH 22, 2021

But more often than not, so many of these tools end up being more work to set up, maintain or use. Why Use Product Marketing Tools ? Every one of these aspects can be systemized using a platform like Userpilot. Why Use Product Marketing Tools? Ready to dive in? Product Marketing Tools Overview. What Is Product Marketing?

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Userpilot

MAY 8, 2024

And how to build a dashboard for your customer success team using Userpilot analytics ! TL;DR A customer success dashboard is a kind of report where you can access and visualize all relevant customer success data. Populate your dashboard with up to 30 reports. However, there are a few that most teams will find useful.

Data Visualization 98

Data Visualization Dashboard Onboarding KPIs Analytic Tools 98

Alchemer Mobile

MARCH 23, 2021

While companies took varied approaches to improving app retention, one theme is clear: Most mobile teams’ focus has shifted to retention over acquisition. App retention can also be used as a trust signal around how well your brand knows its customers. Fewer focus on 90-day retention, and very few prioritize annual retention.

Research Software 216

Research Software Feedback Software User Testing Data Visualization 216