This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Think of Net Promoter Score (NPS) software as a tool to measure your customers’ feelings about your product, and categorize them based on their level of loyalty (promoters, neutrals, and detractors). The great advantage of these tools is that they streamline the creation, distribution, and analysis of NPS surveys.
Outdated technology. Now, developing an in-house solution typically requires a long development cycle, model testing, and ongoing maintenance—which can easily deplete both financial and human resources. So for most companies, purchasing an analytics tool is a better option than building one from scratch. Lack of team resources.
Let’s review everything your customer success team has to do in the absence of any customer success tools. That’s where CSM tools come in, to proactively manage all of the above and more. Best customer success software for startups and small companies. Defining a customer success tool and other FAQs.
We covered how to manage messy opportunity solution trees , the most common challenges teams face when getting started with the discovery habits, what Im working on next, and so much more. I started my career as a software engineer. How are we building production-quality software? I think that was in 2004. What does that mean?
Think your customers will pay more for data visualizations in your application? Five years ago they may have. But today, dashboards and visualizations have become table stakes. Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Brought to you by Logi Analytics.
In the retail industry, customer feedback is your early warning system, your innovation engine, and your most honest performance review. But this system only works if you take action on the feedback collected. Build a foundation that drives action Use reportingtools to translate feedback into trends.
Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. UX analytics tools worth considering. UX analytics involves gathering, analyzing, and interpreting data about how users interact with your product or service. Narrow the solution space.
You see, although we work hard to make Userpilot the best product adoption tool on the market, we know it isnt the perfect fit for every business. A quick look into Userpilot In a nutshell, Userpilot is an all-in-one product growth platform that enables businesses to increase product metrics at every stage of the user journey.
Which product feedback software should you choose for your SaaS? The choice is tough because there’s no single tool that covers all use cases. What’s worse, you will find multiple tools in each category, making it incredibly difficult to pick the tool that satisfies your needs and offers the best value for money.
In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce TrendsReport, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies.
You can gather all the user feedback or behavioral data you want or even generate tons of Google Analytics reports. Kevin has almost a decade of experience working at some of the world’s most innovative software companies. Despite all these efforts, you’re probably still not acting on product analytics correctly.
Every product launch, service ticket, and update is under the microscope of customer scrutiny. Slower responses that let small issues turn into big problems Imagine a gamer reporting a lag spike or a healthcare app user stuck during account creation. Think about how often someone: Logs into multiple platforms to pull feedback results.
For every business today, the question isn’t merely about providing answers; its about creating an empowering self-service experience that propels customers toward achieving their goalswithout leaning on your team at every turn. Customers are seeking comprehensive, deep content that empowers them to explore solutions independently.
How Companies Are Funding User Research in 2025: Insights from the User Interviews Research Budget Report User Interviews 2025 Research Budget Report is a crucial resource for understanding how modern organizations are approaching the financial side of user research. Only 17% experienced reductions. Lets unpack each.
In this study, Infragistics explores the trends in modern adoption and usage of the technology. Download the report to learn how embracing embedded analytics can unlock new markets, revenue growth, and heightened levels of customer satisfaction for your digital product. billion value in 2023?
When your company adopts multiple SaaS solutions to drive productivity, you unknowingly create a perfect storm for data fragmentation. This fragmentation occurs when critical business information becomes scattered across disconnected systems, creating dangerous blind spots for product managers trying to make informed decisions.
The right customer analytics platform helps you uncover exactly how customers interact with your product: so you can spot issues early, optimize user journeys, and drive sustainable growth. With a reliable analytics solution , you wont miss critical signals or overlook game-changing insights that could increase product adoption.
If your software is slow or buggy, users wont stick around for long. Thats where real user monitoring tools come inthey provide real-time insights into how users engage with the app , helping you detect performance issues before they impact your bottom line. Pros Offers both analytics and engagement tools in a single platform.
In a fastmoving digital economy, many organizations leverage outsourced software product development to accelerate innovation, control costs, and tap into global expertise. Table of Contents What Is Outsourced Software Product Development? What Is Outsourced Software Product Development?
Speaker: Dean Yao, Director of Marketing at Jinfonet
What's the next big trend in analytics software and applications? You've probably used it without even knowing: embedded reporting and analytics. Software development teams more often now are embedding 3rd party analytics solutions into their products and applications to let them focus on other core areas of their software.
Help center software allows you to juggle feature rollouts, bug fixes, and user onboarding without keeping up with endless tickets. By using in-app support solutions for quicker issue resolution, you can maintain smooth experiences without sacrificing precious hours. What are the different types of help center software?
Yet for many SaaS leaders, BI costs surge faster than customer acquisition, and legacy systems struggle to cope with growing data volumes and concurrent user demands. 81% of tech leaders report a rising demand for analytics at scale, yet nearly half say their BI system fails when scaling analytics to handle growing user and data needs.
What product analytics is and why it matters How to implement product analytics tools effectively What is embedded analytics? Whether its a mobile app, a web platform, or a SaaS tool, understanding user behavior is critical for improving performance. This guide will explain the following core areas: What is product analytics?
Reveal Embedded Analytics Today’s business users expect more than static dashboards or delayed reports. That is the promise of self-service BI: giving users direct access to the answers they need without relying on data teams or filing support tickets. Traditional BI tools were not built for embedded use cases.
In a recent study, IDC found that 64% of organizations said they were already using open source in software development with a further 25% planning to in the next year. Most organizations are unaware of just how much open-source code is used and underestimate their dependency on it.
Case Study: Improving Data-Driven Decision Making for CSR Leadership Civian is a data-driven platform designed to help businesses measure, optimize, and showcase the social and economic impact of their investments in communities. We proposed 4 high-impact solutions through prototypes on Figma. comparison tools and filtering methods).
Choosing the right mobile app engagement platform can determine whether your app thrives or gets abandoned, especially as spending in the mobile app market increased to $36.2 However, fragmented tools can’t meet these expectations. However, most solutions don’t have all these features, making them fragmented.
Data visualization tools help turn your messy spreadsheets into clear, interactive insights. So where do you find the right tools? In this guide, well break down the top data visualization tools for product teams, so you can stop guessing and start making smarter, data-driven decisions. What are data visualization tools?
product managers at all levels understand current salary trends and provide useful benchmarks to guide discussions and career planning. This trend suggests that the value of ICs is rising, a shift further reinforced by recent layoffs disproportionately affecting middle managers, thus “flattening” organizations. .”
Zuora and BCG’s latest report uncovers how hybrid pricing models—combining subscription and consumption (usage)—are fueling faster growth, especially in AI-driven sectors. Discover how industry leaders are outperforming their competition by diversifying revenue streams and adopting cutting-edge infrastructure and billing systems.
For optimal results, use both tools: heatmaps to spot patterns in what users do collectively and session recordings to investigate the ‘why’ behind those patterns. However, session replay analytics tools don’t record users’ screens. To support session recordings, the analytics tool needs the autocapture feature. The best part?
Over the past two decades, I've navigated three major career transitions, each aligned with significant technological shifts. Power of lateral moves : Sometimes, a sideways career move (like my shift from PM to agency strategist) can lead to exponential growth by exposing you to diverse industries and technologies.
In this blog, you’ll learn: What brand health tracking is and why it’s essential for modern brands The key metrics that reveal brand awareness, loyalty, and competitive positioning Best practices for consistent, high-quality tracking and reporting A phased approach to launching and optimizing your tracking program Let’s break it down.
Dashboards provide a birds eye view, while specific reports can uncover deeper patterns. Without a framework to organize insights, youll drown in data and be unable to identify actionable trends that drive product improvements. However, that spike in logins could be due to other factors, like a seasonal trend or a marketing campaign.
Using the lens of a superhero narrative, he’ll uncover how AI can be the ultimate sidekick, aiding in data management and reporting, enhancing productivity, and boosting innovation. Tools and AI Gadgets 🤖 Overview of essential AI tools and practical implementation tips.
Theyve consistently outperformed their counterparts, reporting significantly higher metrics across operational efficiency (81% vs. 58%) , revenue growth (77% vs. 61%), and employee satisfaction (68% vs. 39%). Embedded analytics tools are pivotal in achieving this goal, seamlessly integrating data insights into everyday workflows.
Simply put, there are products that you cant easily recommend to anyone even if you like them (would you recommend your ERP software at a family dinner?), NPS rarely helps predict trends, churn, or future sales without a correlation. Software like Userpilot (and many others, too) can do it without requiring any coding skills.
That’s where customer engagement software comes in. The right platform will equip you with the tools to interact effectively, gather valuable feedback, and build lasting customer relationships. Integrations with other tools: Does it integrate with CRM, marketing automation, and other essential business applications?
Whether for tracking feature adoption or spotting drop-off points, the right analytics tool can make or break your growth. But if you ask me, theres simply no one-size-fits-all solution. Some tools are great for marketers, and others are for product or development teams.
Embedding dashboards, reports and analytics in your application presents unique opportunities and poses unique challenges. No matter where you are in your analytics journey, you will learn about emerging trends and gather best practices from product experts.
Instead of having to browse a list of recordings and filter them manually, you can access them directly from your reports. If you’re looking for a session replay tool that’s code-free, more affordable, and packed with actionable features, Userpilot might be the better choice. Automatic bug reporting (which Mixpanel lacks).
To make that happen, onboarding teams often have to stitch together a patchwork of tools. From duplicated messages to siloed reporting, a fragmented tech stack slows you down and breaks the very experience you’re trying to deliver. A study by Rocketlane found that 60% of companies use 4–6 tools just for onboarding.
Next, use a product analytics tool like Userpilot to tag these events, capture event data, and visualize how many users move or drop off between each stage. For example: Asana, a project management tool, might track events like “Project Created” and “Project Shared.”
Our 2025 Fashion Consumer Trendsreport reveals the shifts in how consumers discover, decide, and commit to fashion brands today. Introduction In a recent webinar , 3 experimentation leaders came together to unpack the latest consumer trends shaping the fashion industry. “Social and fashion just go so hand in hand.
Speaker: Rosemary Coates - Board Member & Founder at Reshoring Institute, Best-selling Author, Host of the Frictionless Supply Chain podcast
Re-shoring is one solution that is gaining popularity as a result of pandemic-related issues. Nearly 75% of the 628 businesses surveyed in a recent study by the Institute for Supply Management reported that the COVID-19 outbreak caused disruptions to their supply chain. Supply chain trends to watch out for in 2023.
We organize all of the trending information in your field so you don't have to. Join 96,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content