The Product Guy

JANUARY 31, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas has over 15 years of experience in Telecom/IT industry with over 10 years in the field of Product Management.

Analytic Tools 150

Analytic Tools Research Software Customer Experience User Testing 150

The Product Coalition

OCTOBER 26, 2020

That’s undeniable that a stand-out user interface and convenient user experience help sell products. When looking at the beautiful design, we often don’t even know who has created such a smooth digital experience. This training is fundamental to Neuron’s ability to solve problems through systematic design thinking.

Customer Experience 115

Customer Experience Research Software User Experience User Testing 115

Userpilot

OCTOBER 21, 2021

Let’s get right to it then, and look at what can WalkMe user reviews can show about whether it’s the right tool for your customer on boarding efforts! While WalkMe can be used for customer onboarding, users generally find it most effective for employee onboarding and training for their website or software program.

Analytic Tools 98

Analytic Tools Reporting Tools Software Review Technical Review 98

Userpilot

FEBRUARY 28, 2023

No-code onboarding is all about building product experiences that boost retention and adoption using no-code software solutions. In this article, we’ll cover: What user onboarding is and how no-code tools make building flows faster and easier. What is no code onboarding?

Analytic Tools 98

Analytic Tools Onboarding KPIs Software Review Data Visualization 98

Userpilot

MAY 22, 2024

Choose UX research tools with essential features , collaboration, reliable support , user-friendliness, scalability , integrations , and strong security. Userpilot enhances user experience through in-depth UX research, offering features to gather, analyze, and act on customer feedback.

Research Software 105

Research Software Data Visualization User Testing Analytic Tools 105

Userzoom

MAY 29, 2019

But no, actual people work here, and they not only ensure that our customers are getting the very best out of our user research software and services, but that the platform itself is as easy-to-use as possible. Later I moved into a role where I trained our customers to use the platform themselves. The post Meet the researchers!

User Testing 107

User Testing Research Software Product Research Customer Experience 107

Userpilot

AUGUST 30, 2024

The product usage analytics feature in WalkMe gives companies complete visibility of employee software usage patterns. This can help in gauging software adoption , detecting shadow IT, and optimizing the tech stack for better ROI. However, users may find the editor clunky and unintuitive. To improve the ROI of your software.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

Userpilot

MAY 7, 2024

Product adoption software is the lifeblood of the modern product management process. In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market. TL;DR Product adoption software drives users to adopt a product through carefully curated product experiences.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Reporting Tools 105

Userpilot

OCTOBER 28, 2020

In this blog, we’re going to take your through the market-leading product tour software and solutions out there so you can choose the one that suits you best. If you haven’t had a chance to read the first one, here’s what we covered: Product tours are a central part of self-serve SaaS onboarding , which need to drive user activation.

Analytic Tools 105

Analytic Tools Feedback Software Software Review Onboarding KPIs 105

The Product Guy

NOVEMBER 15, 2019

In many cases the amount of time spent resolving an issue (by support, development, account management, training and even, sometimes, the CEO) seems far in excess of the time it would have taken to design & build the software correctly in the first place. The approach I propose requires lots of input and time from users.

Product Research 186

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PMLesson's Ace the PM Interview

JULY 6, 2020

Whether it be software engineers, data scientists, IT specialists, it now seems standard for companies to have open positions that can't be filled. Source: [link] As such, computer science and coding bootcamps have emerged as a popular choice for those seeking to enter the tech industry and obtain one of these open positions.

Software Review 85

Software Review Technical Review Web Developers Web Development 85

The Product Coalition

APRIL 20, 2023

An augmented reality app is a software application that blends digital visual content (and sometimes audio and other sorts) into the user’s physical environment. Many industries, including healthcare, public safety, tourism, and marketing, use augmented reality software for training, work, and consumer applications.

Technical Review 148

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Userpilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. Fear not though, as our product management software guide will give you insights into some of the best-in-class applications that will boost your team performance and help you build successful products!

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

UX Planet

OCTOBER 28, 2024

As a result, if digital product sales aren’t driven by user experience — which is often the case in B2B software — an organisation can easily function without product designers. They don’t just see static images but lines of code, which gives them insight into the opportunities for interaction.

Research Software 94

Research Software Analytic Tools Data Visualization Web Developers 94

Userpilot

MAY 29, 2025

Poor mobile UX design leads to high bounce rates, abandoned carts , and negative app reviews. How do you turn that around and deliver mobile experiences that keep users returning to your platform ? A step-by-step walkthrough of the mobile user experience design process. This article will provide an in-depth guide.

Data Visualization 85

Data Visualization Analytic Tools Feedback Software Research Software 85

Userpilot

MAY 3, 2023

We also check out Pendo’s pricing plans and what its users think about it. TL;DR Pendo onboarding is a set of features you can use to help your users experience product value and become competent users. You start designing Pendo onboarding experiences by setting business and user goals. What is it?

Onboarding KPIs 98

Onboarding KPIs Software Review Analytic Tools Data Visualization 98

Intercom, Inc.

FEBRUARY 20, 2018

In software, when you think of “onboarding”, you might think of tooltip tours where customers are shown the various components on the UI via pop-ups, or you might think of empty states , where the UI is in a unique one-time only state, giving the customer guidance on how to get started. A leaky one could kill it.

Customer Experience 223

Customer Experience Framework User Testing Systems Review 223

The Product Coalition

AUGUST 23, 2023

Banking on Conversation: The Future of User Experience with Conversational UI Image created by the author using Bluewillow AI How many times do we all log in to our banking app and struggle to find information? They resemble automated phone menus where users navigate through selections to find answers.

Artificial Inteligence 144

Artificial Inteligence Banking Technical Review Systems Review 144

Userpilot

SEPTEMBER 2, 2022

In this article, we’ll look at various customer training tools available on the market. Customer education platforms are software specifically designed to make onboarding and continuous user education easy. What are the benefits of using customer training software? User segmentation.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Education 98

Userpilot

NOVEMBER 17, 2021

After all, it’s the onboarding software of choice for 30% of Fortune 500 companies. This article will lay out the good, bad, beautiful, and ugly of WalkMe product tours to help anyone contemplating their platform for user onboarding needs. In many cases, this means training employees on how to use software that’s part of their job.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

The Product Coalition

FEBRUARY 5, 2021

It doesn’t seem to matter how many times the industry tries to reassure newcomers that you don’t need to be a full stack software engineer to be a good Product Manager. Even in the software development world, the technical skills needed by each team is quite different. Q: Do Product Managers need to code?

Technical Review 158

Technical Review Product Manager Product Management Software Review 158

Userpilot

AUGUST 18, 2020

The choice of user retention tools and software available to SaaS businesses is completely overwhelming. This blog will explain the types of user retention tools & software so that you can take control. Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector. It makes sense.

Analytic Tools 105

Analytic Tools Feedback Software User Testing Data Visualization 105

Userpilot

OCTOBER 27, 2021

Both platforms can be used without programming knowledge, but coding is necessary to fully customize them. WalkMe and Whatfix both market themselves to large companies with employee onboarding and training needs. WalkMe can also be used for SaaS user onboarding and product adoption , but it’s just not their focus.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

JANUARY 6, 2022

Looking for user onboarding tools for your SaaS? Tired of reading tons of generic reviews that don’t really help you discover which tool is best for you? WalkMe is another of the major players in digital adoption platforms, and primarily markets itself to users who want to create product tours for employee training and onboarding.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Software Review 98

Modus Create

JANUARY 9, 2025

From iPhone to AI By Patrick Sheridan Posted in Digital Transformation , Product Published on: January 9, 2025 Last update: January 9, 2025 How lessons from the mobile boom can help navigate the new era of software development Were going to make some history together today. AI software spending is forecasted to grow to $297.9

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Analytic Tools Reporting Tools Software Developers Software Development 40

Userpilot

SEPTEMBER 20, 2024

It involves iterative processes of coding, categorizing, and synthesizing data. The first step in the content analysis research method is data coding, or labeling and categorizing. For example, if you are looking at customer feedback , you might code all mentions of “price” as “P,” all mentions of “quality” as “Q,” and so on.

Data Visualization 105

Data Visualization Analytic Tools Research Software Feedback Software 105

Userpilot

JANUARY 27, 2021

We’re talking about a brand that’s famous for creating seamless user experiences. What about software solutions they have to review based only on a single web page? Ease of use plays a very important role in choosing the right software, yet only 50% of websites communicate it in the right way. Ease to navigate.

Research Software 111

Research Software Feedback Software User Testing Data Visualization 111

Split

APRIL 24, 2024

Managing numerous testing environments poses a significant hurdle in the complex sphere of software development. Test environments are where code becomes a reality. These environments provide a controlled space for testing and refinement before a product is released to end users.

Feedback Software 59

Feedback Software Software Review User Testing Product Research 59

UX Studio: Product Management

NOVEMBER 24, 2020

Aplana is a privately held software development company that has been on the market for 20 years. It is one of the first companies that has transferred the clients’ business to the cloud, making it available for end-users. . Founded in 2009, Fuzzy Math unites individuals who aim to create an impactful user experience. .

Product Research 116

Product Research Research Software Software Review Technical Review 116

Userpilot

JANUARY 3, 2022

Product managers use these tools to improve user experience and drive product adoption. Product adoption and user onboarding tools: Userpilot and Pendo let you create onboarding experiences that help users understand your product and get more value from it. User segmentation with Userpilot. 5 (50+ reviews).

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

The Product Coalition

DECEMBER 21, 2021

Domain-adaptive machine translation, in layman’s terms, is a translation executed by a “smart” machine trained using texts from a selected sphere, or domain. Source: designed by alconost.com Since 2004 Alconost has been providing professional audio, video, and text content localization services for games, apps, other software, and websites.

Artificial Inteligence 148

Artificial Inteligence Analytic Tools Weak Development Team Data Visualization 148

The Product Coalition

APRIL 24, 2023

It can hold feedback from various sources such as customer support tickets, feature requests, surveys, reviews, and social media. Product managers usually choose a tool or piece of software to act as a repository, but really a repository is anywhere you keep feedback — even if it’s on paper in a drawer. That reduces risk.

Feedback Software 144

Feedback Software Analytic Tools User Testing Customer Feedback 144

Intercom, Inc.

FEBRUARY 20, 2018

In software, when you think of “onboarding”, you might think of tooltip tours where customers are shown the various components on the UI via pop-ups, or you might think of empty states , where the UI is in a unique one-time only state, giving the customer guidance on how to get started. A leaky one could kill it.

Customer Experience 162

Customer Experience Framework User Testing Systems Review 162

Arkenea

MAY 12, 2025

The Indisputable Case: Why India is the Premier Destination for Software Development Outsourcing The global outsourcing landscape offers numerous options for businesses seeking to optimize their software development. Look to India, where an elite ecosystem of developers delivers world-class results at a fraction of domestic costs.

Reporting Tools 52

Reporting Tools Analytic Tools Software Developers Software Development 52

Userpilot

SEPTEMBER 12, 2022

Optimize the first-time user experience to give a great first impression. Implement in-app training to guide customers only when needed instead of overwhelming them with resources. Segment your users to offer a personalized product experience. You can use software to implement all these strategies.

Feedback Software 98

Feedback Software Customer Experience Analytic Tools User Testing 98

Userpilot

MAY 28, 2025

Userpilot supports 32 languages and lets you localize your app effortlessly with its no-code builder without translators and developers. Drive new feature discovery and engagement Even the most powerful features wont offer benefits to the user if they dont know the features exist. Help content and resource centers. Error messages.

Analytic Tools 59

Analytic Tools Feedback Software Data Visualization User Testing 59

Userpilot

MAY 27, 2024

Let’s see how you can measure customer perception: Collect customer feedback : Segment users and trigger contextual surveys like CES , CSAT , and NPS. Monitor online mentions : Regularly check reviews, social media, and forums for customer opinions. But how do you get customer reviews ? G2 review example.

Feedback Software 105

Feedback Software Analytic Tools User Testing Customer Feedback 105