Product Talk

JANUARY 17, 2024

Kranthi recently shared a story in the Continuous Discovery Habits community about how continuous discovery , specifically customer interviews , has helped him break away from some of his previous approaches to building a company and focus more on what customers and prospective customers care about most. It’s a vicious cycle.

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Product Talk

FEBRUARY 14, 2024

If you’re joining a new company, you might want to try a new tactic out with your new team. And if you’re really excited about an idea, you might look for opportunities to share it outside your company with the broader product community. Today’s Product in Practice features a continuous discovery champion who did all three.

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Product Talk

JULY 19, 2023

You know (or you’re in the process of learning) how to identify opportunities , consider different solutions, and identify and test your assumptions. And if you’re working within the continuous discovery framework, there’s a good chance you’re already using the opportunity solution tree to record and track many of these activities.

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Product Talk

APRIL 5, 2023

Each person on your team represents a unique set of experiences and thus brings a fresh perspective to the situation. Ellen shared her challenge with the Continuous Discovery Habits Slack community and was able to use this feedback to make some changes to the way she approached brainstorming. You can submit your story here.

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Product Talk

FEBRUARY 7, 2024

It’s not just about training people to conduct interviews , use opportunity solution trees , or test assumptions —though those are all important activities—it’s also about convincing them of the value of these activities and getting the people they work with on board as well. Do you have a Product in Practice story you’d like to share?

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Product Talk

DECEMBER 27, 2023

. – Tweet This This is why we created the Product in Practice series here on Product Talk (and why Teresa designed the Product Talk Academy courses and the CDH community the way she did). We want to help you see how real product people and teams are taking steps to apply continuous discovery.

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Product Talk

SEPTEMBER 13, 2023

They’ll place more trust in you to pursue the opportunities and solutions you believe will have the most impact on your desired outcome. My job is to make sure that our product teams have the tools (both software and know-how) and the processes that they need to deliver great products,” says Niklas. Meet the product team at Hemnet.

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Product Talk

SEPTEMBER 20, 2023

The opportunity solution tree helps visualize all the work that goes into continuous discovery. And while opportunity solution trees have become increasingly common among product teams, there’s still plenty of room for customization, both in the way you set up your trees and the tools you use to build them.

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Product Talk

AUGUST 16, 2023

Yes, all of the content we create—whether it’s this blog, the Product Talk Academy courses , the community , or the Continuous Discovery Habits book—focuses on the various facets of continuous discovery. And she’s also always happy to coach the members of the Product Talk team in how to develop our own continuous discovery skills, too.

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Product Talk

JANUARY 24, 2024

These touchpoints will allow you to collect stories that help you identify opportunities and build out your opportunity solution tree. Tweet This This question recently came up in the Continuous Discovery Habits community , so we know it’s something that’s weighing on a lot of product people’s minds.

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Product Talk

FEBRUARY 28, 2024

In fact, Kelsey and her team faced many challenges along the way. The product team at Going includes product management, product design, and a flight experts team. I really just love focusing on keeping the customer at the forefront of building great, impactful solutions,” says Kelsey.

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Gainsight

APRIL 22, 2024

Building an effective customer community should be based on what your customers want rather than solely on your business needs. While business impact should be measured within any customer community, you can really only ensure its long-term success if your customers are the ones in the driver’s seat.

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The Product Coalition

FEBRUARY 29, 2024

From its inception as a code hosting service to its current status as the epicenter of collaborative coding, GitHub’s evolution has been a testament to the power of community, creativity, and continuous improvement. It is actively engaged with its community which is arguably the heart of GitHub’s success. UX Timeline, back to the past!

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ProductPlan

APRIL 17, 2024

Customers may look at a brand’s image and community before purchasing. Product teams must be able to successfully measure how they signal to customers that it is clearly understood and feel that the product is trustworthy. Now, your team has reached the retrospective phase. Photo Source: Product-Led Alliance 3.

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The Product Coalition

NOVEMBER 17, 2023

Rise of Layer 1 and Layer 2 Solutions: Layer 1 blockchains, like Solana and Polkadot, are gaining prominence, offering scalability solutions. Layer 2 solutions, such as Optimistic Rollups and zk-Rollups, address Ethereum’s scalability challenges. The Ethereum network processes over 1.3

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Product Talk

JUNE 7, 2023

If you’ve never used an opportunity solution tree before, how will you incorporate this tool into your daily workflow? Do you have a Product in Practice or success story from the Continuous Discovery Habits community you’d like to share? If you want to participate and talk to the product team, please schedule some time here.”

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Product Talk

DECEMBER 13, 2023

We often hear from people that building an opportunity solution tree is hard work. And perhaps one of the most challenging parts of building opportunity solution trees is defining the outcome that you put at the top. Bluestone Analytics, where Thomas works, offers a range of solutions related to data and analysis.

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Product Talk

JUNE 21, 2023

And this outcome is also the reason why we continue to expand the team of Product Talk instructors—the more instructors we have, the more cohorts we can offer, the more students we can serve, and ultimately, the more people who will feel empowered to adopt continuous discovery.

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Ronke PM

FEBRUARY 13, 2024

In order to build products and solutions that serve diverse communities successfully, we need leaders, product managers, and cross-functional team members to represent them. Occasionally, I evaluate products and solutions I use in my daily life. Being a product leader is a profoundly humbling and privileged opportunity.

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Gainsight

APRIL 8, 2024

With teams being downsized and CSMs being held accountable for more, the role of how digital motions come into play is more crucial than ever. There is an emphasis on the importance of tailoring interactions and solutions to individual customer preferences and behaviors. Let’s explore this evolution from “traditional” C.S.

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Product Talk

FEBRUARY 16, 2022

They consider the ideas in the context of their own team and company. But I’ve realized that I often answer these questions in a one-off or closed setting: with coaching clients, during a webinar , or in my Continuous Discovery Habits community. This means that the whole team needs to be responsible for all areas. Tweet This.

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Product Talk

APRIL 21, 2021

Welcome to JEDI Training for Continuous Discovery Teams. I’ve had the luxury of working with teams all over the world, and I teach them a structured and sustainable approach to continuous discovery. And I like to set the tone that this framework was developed and co-created with dozens of teams from all over the world.

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Product Talk

APRIL 12, 2023

Product teams need to understand how the work they are doing impacts the business. It’s up to product leaders to share this strategic context with their teams. Product teams need to understand how the work they are doing impacts the business. Our 2022 CDH Benchmark Survey exposed some gaps in this area. chose “other.”

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Gainsight

FEBRUARY 28, 2024

From Customer Success Managers (CSMs) to Community Managers (CMs) and Customer Education teams, everyone is feeling the pressure to protect Net Revenue Retention (NRR) and drive business growth through expansion. Welcome to the stage, Gainsight Customer Communities. from one powerhouse search engine.

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Feedback Software Customer Feedback Customer Experience User Testing 52

Userpilot

FEBRUARY 22, 2024

You’ll also need to hire the right individuals for your customer support team and invest in training them and providing them with the tools for success. Encourage collaboration between your customer support and product teams to ensure the free flow of information. fast response times, personalized solutions, etc.).

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Userpilot

APRIL 3, 2024

It reduces the load on your support team and improves customer satisfaction by providing self-service support. Jira’s Resource Center effectively places common solutions at the top, enabling quick user access. Then, you’ve come to the right place! Self-service is what most customers prefer, according to research by Zendesk.

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Product Talk

MARCH 16, 2022

Visualizing discovery work with an opportunity solution tree has been a game-changer for both me and the teams that I work with. From there, an effective team is doing two key research activities week over week. They are interviewing to discover opportunities and they are assumption testing to discover the best solutions.

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Product Talk

NOVEMBER 15, 2023

Interviewing customers , building opportunity solution trees , running assumption tests —these are all activities that take your attention away from delivery. Tweet This Still, in our Product Talk courses and webinars, we often hear the complaint that teams don’t have time for discovery. It’s true that discovery takes time.

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Product Talk

APRIL 20, 2022

Most startups teams think you can’t set an outcome if you don’t have a product yet, but this isn’t true. This is where I see many startup teams get stuck. Many startup teams get stuck thinking that because they don’t have a product yet, they can’t set an outcome. So where do they start? This might surprise you.

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Product Talk

OCTOBER 5, 2022

Opportunity solution trees , experience maps, interview snapshots, interview notes and recordings, story maps , assumption maps, assumption test plans , and results. We create artifacts as we think, do, and align as a team. We create artifacts to help us communicate our thinking to stakeholders. What do I mean by “stuff”?

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Product Talk

JUNE 15, 2022

Their customer success and sales teams hear directly from customers all day. The support team has a constant flow of tickets that paint a picture of what’s not working well in the product. These insights don’t exactly count as customer interviews , though, so many product teams wonder how to process and act on this information.

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Product Talk

SEPTEMBER 7, 2022

A lot of product teams claim to be focused on their users. This was the situation Sören Weber and the Search & Flow team at trivago found themselves in. Read on to learn the steps Sören and the Search & Flow team took to adopt continuous discovery habits at trivago. But there was still more they could be doing.

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UX Studio

DECEMBER 14, 2023

The following lines are written with full bias due to nostalgia and my gratitude towards all the people who made UX studio a special community, a hub for our professional passion, and a source of inspiration. Whoever got onboard, they supported each new member, they grew together as a community of professionals.

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Userpilot

APRIL 22, 2024

Userpilot creates a digital community around its product to drive loyalty. Userpilot is one of the best product-led growth examples, with a strong digital community that can help you create a PLG strategy that works. From small teams to large enterprises, Miro offers solutions that address their challenges.

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Lenny Rachitsky

APRIL 21, 2024

Brought to you by: • Paragon —Ship every SaaS integration your customers want • Lenny’s Talent Team —Hire the best product people. Mihika likens the role of a 0-to-1 team within a large company to that of Hestia in Greek mythology, who is the “keeper of the hearth.”

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The Product Coalition

OCTOBER 12, 2023

When the Higher-Powers have made their decision, it’s up to the team to de-risk in real time: A pragmatists survival guide to un-validated demands. Often, as teams, we have the head-space and capacity to push back, challenge, or provide evidence based alternatives. An invasive species has appeared, and it has root rot.

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Userpilot

OCTOBER 26, 2023

We also look at examples of companies that have managed to ace product-led growth for complex software solutions. In theory, users who experience product value through free trial or freemium convert to paying customers with little help from the sales team. Let’s get right to it! Book a Userpilot demo today!

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