The Product Guy

MAY 16, 2025

Prioritization is where product leadership gets tested. Balancing technical constraints, stakeholder agendas, and long-term goals is hard. Even experienced PMs get stuck in opinion-driven debates or lose clarity under pressure.

Technical Review 150

Technical Review Leadership Roadmap Article 150

Mind the Product

APRIL 26, 2020

As a UX designer and a product manager of a life-science research product, we resolved to deploy a digital solution that would provide researchers, working to develop COVID-19 tests, with easy access to much-needed information on coronavirus detection protocols. If you have a story or case study to share, we’d love to hear from you.

Research Software 195

Research Software Feedback Software User Testing Product Research 195

Userpilot

DECEMBER 18, 2024

Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. Basically, anything that ruins the user experience. UX analytics involves gathering, analyzing, and interpreting data about how users interact with your product or service.

Data Visualization 105

Data Visualization Analytic Tools Research Software User Testing 105

Product Talk

APRIL 10, 2019

Today, I want to share a case study with you about one of those bright spot teams. The team already valued user research and user experience design. We were not as clear on the risky assumptions that we were testing as we wanted to be, either. Testing more regularly and less formally.

Product Research 198

Product Research User Testing Data Visualization Reporting Tools 198

The Product Guy

NOVEMBER 29, 2019

Draw conclusions from variations of the emoticons about users, their behaviour, and their emotional relationship to content, products and services. Enhance user experience through the empathy you have built up. Make sure that all parties involved in the development phase are already dealing actively with users wishes.

User Testing 305

User Testing Customer Experience User Friction Customer Feedback 305

UX Planet

MAY 25, 2025

I mean frictionless, user-obsessed, data-driven design choices that guide your customer from just browsing to Add to Cart without ahiccup. The secret often lies in the art of User Experience design. From heatmaps to A/B testing, these resources give you vital insights, helping you refine every stage of your conversion funnel.

Data Visualization 98

Data Visualization Analytic Tools UX Feedback Software 98

Mind the Product

MARCH 28, 2019

While user research should always be a part of the product development process, there are a couple of options when it comes to the level of investment companies make in testing and research: moderated or unmoderated user research. Over 85% of Usability Issues Identified With a Moderated Usability Study. Preparation.

User Testing 187

User Testing Product Research Customer Experience Customer Feedback 187

UX Planet

DECEMBER 6, 2024

If there is one thing thats altering the way we create user experience (UX) designs and conduct research in 2024, it is definitely artificial intelligence (AI). To do this, we will analyze effective strategies and refer to some key successful studies. No one can denythat. If so, read on!

Feedback Software 89

Feedback Software Research Software Analytic Tools Data Visualization 89

UX Planet

APRIL 17, 2025

A harmonious blend of User Experience and Conversion Rate Optimization. This article is your roadmap to understanding how these two concepts dont just coexist but thrive together, amplifying both user satisfaction and your bottomline. Lets dive into the world of User Experience and Conversion Rate Optimization.

UX 105

UX Customer Experience User Testing Customer Feedback 105

UX Planet

MAY 1, 2025

For example, if youre designing for a national or global audience but your survey primarily attracts respondents from one region, your results may not reflect the diversity of user needs, limiting your studys validity. the percentage of the market or total users you need tosurvey). Have you done a pilot test of your questions?

Product Research 102

Product Research UX User Testing Data Visualization 102

Userpilot

OCTOBER 28, 2024

The value of their contract with your business, as well as the number of users they have onboard justifies immediate attention. A/B test your onboarding flow to refine customer onboarding process Not sure what onboarding flow to use or which elements to incorporate? A/B test results. The Room member portal. And the results ?

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105

Userpilot

MAY 22, 2024

Choose UX research tools with essential features , collaboration, reliable support , user-friendliness, scalability , integrations , and strong security. Userpilot enhances user experience through in-depth UX research, offering features to gather, analyze, and act on customer feedback.

Research Software 105

Research Software Data Visualization User Testing Analytic Tools 105

Amplitude

SEPTEMBER 21, 2020

Awareness: When users know about your product, and you have their attention. Interest: When users start interacting with your product in a meaningful way. Desire: When users experience the value of your product and are motivated to convert. Action: When users convert. Case Study: 8x8’s Jitsi.org.

Analytic Tools 124

Analytic Tools Research Software User Testing Data Visualization 124

UX Planet

FEBRUARY 3, 2025

Designed user-centered interfaces based on extensive user research and testing. User research and testing are the backbone of great design, and this phrase shows youre grounded in empathy and practicality. Conducted A/B testing to validate design decisions and optimize user experience.

Research Software 109

Research Software Feedback Software User Testing ChatGPT 109

UX Planet

DECEMBER 6, 2024

Benefits of responsive e-learning appdesign Firstly, why do you need a functional design in the app where people study focusing on educational materials, not visuals? Well, you hit two birds with one stone, significantly enhancing both the user experience and the overall effectiveness of the learningprocess. and Quizlet.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

UX Planet

JUNE 1, 2025

Through case studies, statistical evidence, and methodological frameworks, I aimed to establish how systematic user research can positively impact key business metrics, from acquisition to referral. According to VWO, companies conducting regular A/B tests see an average 49% increase in conversions VWO,2023.

User Testing 59

User Testing Product Research Research Software Data Visualization 59

The Product Guy

AUGUST 10, 2017

As Marc Wendell described in a Product Mentor video, the foundation of success in both product management and user experience (UX) is solving a problem for a specific user. Products fall short when they include and/or over-prioritize extraneous features that don’t solve that user’s problem. 5 pitfalls and how to fix them.

User Testing 296

User Testing Customer Experience Research Software Customer Feedback 296

UX Planet

JANUARY 10, 2025

A career in product design offers just thata unique opportunity to bring your ideas to life while shaping the future of technology, sustainability, and user experiences. Test withUsers : Use ChatGPT to generate survey questions like: Draft 5 questions for app usability testing. to create a functional prototype.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

UX Planet

APRIL 2, 2024

Usability testing is a crucial aspect of user experience design, focusing on evaluating a product or service by testing it with representative users. You’ll learn to recognize factors that limit usability, decide where testing should occur, set up a test plan to assess goals for your product’s usability, and more.

User Testing 98

User Testing Books Product Research Testing 98

Intercom, Inc.

OCTOBER 13, 2020

Case study: Resolution Bot. A big risk with a project like this is always end user experience. An example of an exceptional end user experience for an ML product is the keyboard suggestions feature on smartphones. Would end users be glad to see the bot?

Artificial Inteligence 281

Artificial Inteligence Customer Communications Research Software Feedback Software 281

UX Planet

OCTOBER 24, 2024

Lean UX Canvas Lean UX Canvas is a tool designed to help teams quickly capture and validate their ideas, with focus on user experience and iterative development. Assumptions : Your assumptions about users or behaviors that you want to test and validate through the research. Success Metrics: How you’ll measure success.

User Testing 105

User Testing Data Visualization Product Research Research Software 105

The Product Coalition

JANUARY 11, 2023

Photo by Dylan Gillis on Unsplash Market research and user experience research (UXR) are often confused as being the same thing, but they are actually distinct fields with their own goals and methods. UX research focuses on the digital user experience and the interaction between users and brands, products, or services.

User Testing 158

User Testing Product Research Data Visualization Customer Feedback 158

Userpilot

SEPTEMBER 8, 2023

Are A/B testing mistakes limiting your ability to drive engagement and conversion? But here’s a fact: many SaaS companies are going about A/B testing the wrong way. This article discusses 13 common mistakes you should avoid when doing growth experiments. Testing too many hypotheses at the same time. Avoid this.

Product Research 104

Product Research User Testing Analytic Tools Data Visualization 104

Mind the Product

JULY 13, 2017

Finally, at the top layer of the pyramid we have user experience (UX), which is what your customer interacts with to use the functionality. My Lean Product Process guides you through how to articulate and test the key hypotheses by working your way up the Product-Market Fit Pyramid. Test your MVP with customers.

User Testing 180

User Testing Product Marketing Marketing Product Research 180

Intercom, Inc.

FEBRUARY 16, 2021

You can’t conjure these bricks from thin air, they’re accumulated through different experiences and influences”. That’s ok, let’s test this hypothesis. Uber’s interface provides the user with animation, gamification, and visuals to engage and inform them as they wait for your ride. “Your mind is like a collection of LEGO bricks.

User Testing 283

User Testing Feedback Software Research Software Customer Experience 283

Userpilot

SEPTEMBER 15, 2023

What’s preference testing? How to conduct a preference test and collect feedback ? TL;DR Preference testing is a research method used by UX and UI designers to decide which designs users prefer and why. Preference testing uses both quantitative and qualitative data to evaluate how users perceive different designs.

User Testing 102

User Testing Product Research Data Visualization Feedback Software 102

The Product Coalition

MAY 5, 2022

Representatives from user research, policy, engineering, customer success, sales, marketing, even users themselves can be good partners at this early stage. A quick litmus test for whether or not a problem is worth solving might look like: How many people are experiencing this problem?

User Testing 166

User Testing Feedback Software Research Software Customer Experience 166

Product Talk

FEBRUARY 14, 2024

To prepare for the workshop, Tali created a fictional case study, and with the help of ChatGPT, she generated six interview snapshots and some analytics dashboards. For example, in a field test with users, they saw that there was some confusion with icons in their product.

Analytic Tools 312

Analytic Tools Research Software Product Research User Testing 312

Intercom, Inc.

MARCH 5, 2018

A recent HBR study analyzed 1.25 At Intercom, we’re always experimenting with new ways to deliver a better user experience through live chat and have learned a couple of lessons from more than 20,000 customers using our chat solutions. In Sales, timing is everything. Be selective.

Customer Experience 204

Customer Experience User Friction Product Research User Testing 204

UX Planet

APRIL 19, 2025

We created usage scenarios that deliberately tested the systems ethical boundaries: What if someone asked for potentially harmful financial advice? How can we protect vulnerable users? Prototyping : We develop specific tests for each heuristic cluster to validate whether the design meets the established criteria.

Generative AI 95

Generative AI Research Software Data Visualization Analytic Tools 95

Userpilot

JUNE 28, 2023

Introducing core features, driving user activation, and maximizing retention rates after the user onboarding experience will all impact the user journey moving forward. In this guide, we’ll look at eight user onboarding case studies that can provide inspiration for your own onboarding flows!

Onboarding KPIs 96

Onboarding KPIs Feedback Software User Testing Analytic Tools 96

The Product Guy

SEPTEMBER 12, 2017

As you study the people who use your product or might use it, patterns start to emerge. A user researcher or other UX practitioner may group users by patterns in their behavior, both inside and outside your product. You might be testing a new feature with a subset of your users, as Facebook frequently does in their experiments.

Research Software 273

Research Software User Testing Analytic Tools Product Research 273

Userpilot

APRIL 16, 2025

Improve app performance Your app's performance (its speed, stability, and responsiveness) directly impacts its user experience , which, in turn, impacts your conversion rate. Slow apps, for example, interrupt the user experience, leading to lower user engagement and higher bounce rates.

Feedback Software 62

Feedback Software Analytic Tools User Testing Data Visualization 62

UX Planet

MARCH 3, 2025

The evidence leans toward continuous A/B testing and fast loading times (under 3 seconds on mobile) to enhance user experience and conversions. Social Proof: Incorporate customer testimonials, case studies, and trust badges to build credibility. Use real names and photos for authenticity, such as Rated 4.9/5

User Testing 59

User Testing Research Software Data Visualization Reporting Tools 59

Roman Pichler

JUNE 4, 2018

But to take advantage of new and existing digital assets, align them with physical products and services and create a seamless user experience, and increase the overall value created, companies require product professionals—dedicated, qualified product people who look after the digital assets.

Product Management 258

Product Management Product Manager Weak Development Team Management 258

The Product Coalition

DECEMBER 23, 2021

The study by the Design Management Institute analyzed the performance of design-led organizations that place influential design decisions at the top as compared to the Standard & Poor’s index over 10 years. Businesses can focus on UX/UI testing for accessibility. And here’s when UX testing steps in. UX does matter.

Weak Development Team 187

Weak Development Team UX User Testing Technical Review 187

Userpilot

MAY 30, 2025

Validating one with the other gives you the whole picture and confidence to make decisions that improve users experience. Use these methods to collect qualitative data: In-app surveys : A tool like Userpilot lets you trigger surveys in your mobile app based on user behaviour and collect contextual feedback with logic conditioning.

Onboarding KPIs 82

Onboarding KPIs Feedback Software Analytic Tools Research Software 82