article thumbnail

Avoiding Common Bias Traps in UX Surveys

UX Planet

Part 3 (of 3) in the Designing UX Surveys That Work series. In Part 1 , we covered the essential Dos for creating impactful surveys, and in Part 2 , we focused on identifying and eliminating bias in survey questions. Monitor demographics during recruitment: Track factors like age, location, and gender to ensure diversity.

article thumbnail

UX Analytics: It’s Not Just About Data Collection and Methods

Userpilot

Without effective UX analytics that goes beyond collecting data, you’re losing valuable customers. This article will help reduce such churn by refining your product management and UX analysis approach. It covers key topics, such as: Defining UX analytics. Why UX analytics should go beyond quantitative data.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Top 5 Misconceptions About Measuring UX

UX Planet

You can struggle with one of the following five misconceptions about measuring UX: 1. UX can be measured with a singlemetric How are we doing? Image by staffingsolutionsenterprises NPS survey example byLoom. NPS survey dashboard in UsrGuiding tool. They believe that a high NPS score means greatUX. How NPS is calculated.

article thumbnail

The Rise of AI-Driven UX: Balancing Automation and Human-Centered Design in 2025

UX Planet

If there is one thing thats altering the way we create user experience (UX) designs and conduct research in 2024, it is definitely artificial intelligence (AI). UX experts have already integrated AI into their daily lives in one way or another. From new UX-related technologies and automation to personalization. If so, read on!

article thumbnail

Why Great Ideas Fail in Finance: It’s Not the Digital Product, It’s the UX

UX Planet

Poor financial UX might be whats holding your teamback. UX isnt just a detailits a business-critical factor that directly impacts your bottomline. The approach to UX becomes reactive rather than proactive. The UX Ripple Effect on Profitability Heres where the perspective shift needs to happen.

Finance 98
article thumbnail

How to Create Mobile Surveys to Gather Real-Time User Feedback

Userpilot

When done right, mobile surveys receive up to 3x higher response rates than traditional web surveys. With 85% of adults keeping their smartphones within arm’s reach at all times, mobile surveys have become the most direct route to gathering authentic user feedback. What is a mobile survey?

article thumbnail

UX vs. CRO: How Harmonizing Design and Strategy Can Skyrocket Your eCommerce Revenue

UX Planet

In the fast-paced world of eCommerce, knowing the difference between UX and CRO is like knowing the difference between night and day. While UX is all about creating a delightful customer journey, CRO zeroes in on converting those delightful moments into actual sales. First off, what exactly is UX? On the flip side, we have CRO.

UX 105