Mixpanel

MAY 8, 2023

But you can also go beyond with session definition customization to unlock advanced website behavior analysis. Choose which properties should be associated with a session beyond acquisition channels. Beyond the debug view, GA4 doesn’t offer any true data governance features. How does this compare to GA4?

Data Visualization 52

Data Visualization Analytic Tools Embedded Analytics Reporting Tools 52

Usersnap

MARCH 4, 2021

People tend to give solutions to their specific need or challenge, when in reality what’s most helpful is getting to the need or the challenge itself (and beyond the solution). The list grew beyond what we all had imagined, and it forced everyone to start categorizing. Day by day, she and her colleagues checked and saw more.

Feedback Software 105

Feedback Software User Testing Research Software Analytic Tools 105

ProductPlan

JULY 9, 2019

This can be as simple as making sure every image has an appropriate ALT tag or including subtitles for all your video content. In the rush to decrease page load time are we stripping out key accessibility tags? From here you can start with the low-hanging fruit to make your product incrementally more accessible.

User Testing 62

User Testing Customer Experience Product Research Research Software 62

Intercom, Inc.

OCTOBER 1, 2020

So it would be like, “Hey, we’re going to add tagging this week. So Ciaran is going to work on tagging on Wednesday, Thursday, Friday, because Eoghan is designing it Tuesday, and David is going to work on it Tuesday, Wednesday, Thursday,” or something like that. So we started looking at time and thinking about time.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Intercom, Inc.

OCTOBER 1, 2020

So it would be like, “Hey, we’re going to add tagging this week. So Ciaran is going to work on tagging on Wednesday, Thursday, Friday, because Eoghan is designing it Tuesday, and David is going to work on it Tuesday, Wednesday, Thursday,” or something like that. So we started looking at time and thinking about time.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

ProductPlan

JULY 11, 2019

The marketing staff responsible for the product launch should be included in user testing, beta testing, persona definition and messaging creation to ensure they understand both the product and how it can benefit the target audience. Additionally, meaty content can be delivered to users based on how they’re using the application.

Customer Experience 66

Customer Experience User Testing Weak Development Team Development Team Review 66

Userpilot

MARCH 21, 2023

Do feature tagging and run heatmaps , record user sessions, and gather feedback with surveys. Go beyond standard analytics reports and choose a tool that customizes and manipulates your data. You should also pair this with some user testing and screen recordings of beta testers using the prototype. Tag UI elements in Userpilot.

Analytic Tools 94

Analytic Tools Data Visualization Feedback Software Research Software 94

Userpilot

OCTOBER 24, 2023

TL;DR Power users are the most engaged users, display high competence and often act as product advocates and beta testers. As a result, power users are usually more proficient at using the product and have a more in-depth knowledge of its functionality that goes beyond the basic features. This makes them perfect beta testers.

Data Visualization 105

Data Visualization Analytic Tools Customer Experience Customer Feedback 105

Userpilot

MAY 17, 2022

How to collect customer feedback: use interviews, NPS, customer satisfaction surveys, feature surveys, feedback widgets, and product betas. Use product betas before launching a new feature or product update. Whether it’s a public or private beta, your goal should be to collect feedback on the user experience.

Product Research 98

Product Research Feedback Loop Feedback Software User Testing 98

Userpilot

JANUARY 4, 2022

In essence, going beyond traits and into customer behavior is essential to improving adoption , retention , and conversion. Some tools (Userpilot included) will allow you to tag specific responses and analyze how these relate to low or high NPS scores. Tagging responses in Userpilot dashboard.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Onboarding KPIs 98

Userpilot

OCTOBER 12, 2023

Starts at $249/month and includes features like trends, funnels, retention analysis, surveys (250 responses/month), an NPS dashboard, up to 10 user segments, 15 feature tags, and access to third-party integrations (except HubSpot/Salesforce). Omniconvert also lets you analyze user behavior in other areas of your app beyond landing pages.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Intercom, Inc.

OCTOBER 29, 2020

And we decided to shut down the office for a week and say, “Everyone, take your normal vacation time, of course, but above and beyond that, we’re just going to take a break for a week.” We came out of private beta on January 27th, 2012, where we announced that we’d raised a million dollars.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

Gainsight

APRIL 29, 2019

We set up ways to tag different issues that come in so Product can find them easier, and we also make sure CS adds a lot of detail around the customer feedback they track. Q: How should Product and CS teams work together to find the right customers for beta offerings? What can Product teams do to move beyond that?

User Testing 14

User Testing Customer Experience Feedback Software Customer Feedback 14

Andrew Chen

NOVEMBER 1, 2018

Beyond writing, I’ve also extended my efforts to bring together the high-end professional network of people working on startup growth. But if you have a network, something like photo-tagging or @mentions might!). If all the users have come from beta users list or Product Hunt, that won’t scale over time.

Onboarding KPIs 111

Onboarding KPIs Feedback Software User Testing Data Visualization 111