Mind the Product

APRIL 24, 2018

Yaroslav Stepanenko, Product Marketing Manager at Setapp.com in front of our early customer acquisition funnel performance stats. Imagine that you are building a product for everyone who regularly uses a Chrome browser. Product/market fit questions: Remember a time you were trying to solve this problem with this product.

User Testing 144

User Testing Customer Feedback Customer Experience Data Visualization 144

The Product Guy

SEPTEMBER 30, 2017

UX/UI Design Lead @ globaledit (New York City, New York, United States) Keywords: designer, enterprise, product design, UI, UX [link]. Senior Product Designer @ Flow (NYC / Hoboken, NJ) Keywords: Designer, Product, UI, UX, Wireframing [link].

Product Marketing 68

Product Marketing Marketing UX Enterprise 68

Userpilot

APRIL 30, 2024

They provide the most growth for your product and can reveal a lot in a short period of time. Product-market fit (PMF) surveys allow growing SaaS companies to see if their product is meeting market needs and expectations. NPS response tagging in Userpilot. User interviews are great for in-depth insights.

User Testing 104

User Testing Customer Feedback Feedback Software Data Visualization 104

Userpilot

SEPTEMBER 14, 2023

To retain product-market fit, you should engage in continuous customer and product discovery. Examples of questions that you could be asking as a part of the process are ‘How easy is our product to use?’ Customer discovery questions to ask for existing solutions Discovery isn’t limited to new products.

Product Research 103

Product Research Customer Feedback Data Visualization User Testing 103

Userpilot

FEBRUARY 25, 2024

Thanks to the Chrome extension, you can tag features to track without any coding. Once you tag the features, you can track the data from the Features & Events dashboard which consists of a scoreboard and graph displaying usage trends. And by feature usage tracking we don’t only mean clicks but also hovers and text inputs.

Data Visualization 104

Data Visualization Analytic Tools Research Software User Friction 104

Userpilot

NOVEMBER 28, 2022

With a solid feedback tool, you can create different types of contextual microsurveys , customize them, set frequency intervals and behavior triggers for the surveys, add qualitative follow-up questions, and use response tagging to detect trends. Product-market fit surveys. Product-market fit survey.

User Testing 98

User Testing Feedback Software Customer Feedback Data Visualization 98

Userpilot

MAY 13, 2024

Is your team struggling to determine the return on investment (ROI) of product marketing strategies? Or are you looking for ways to improve the performance of your marketing campaigns? In either case, marketing analytics tools can come to your rescue. It can help you monitor the effectiveness of in-app marketing efforts.

Analytic Tools 59

Analytic Tools Data Visualization Feedback Software Reporting Tools 59

Userpilot

FEBRUARY 20, 2023

Pendo Feedback’s key features include: active and passive feedback and customer request collection responses tagging customer engagement analysis planned and released feature tracking road-mapping Pendo Feedback. Pros and cons of Pendo What are Pendo’s greatest strengths and weaknesses when it comes to product analytics?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

FEBRUARY 21, 2023

Heap offers Auto-capture which collects all the data about user interactions with the product. In Pendo , the information about Track Events is also recorded programmatically without the need for tagging. In Userpilot, you need to create events and tag features manually. How does it work? Heap vs Pendo: Heap Review.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

FEBRUARY 25, 2024

More users are adopting micro-SaaS products for the specialized value and low cost that they offer. Companies are going beyond product marketing and investing in content marketing to deliver value to users. You can use feature tags to track key events and collect actionable data with ease. between now and then.

Analytic Tools 105

Analytic Tools Data Visualization User Testing Reporting Tools 105

Userpilot

OCTOBER 15, 2023

Product analytics can help marketers understand user pain points and needs, improve the effectiveness of marketing campaigns, and refine pricing strategies, ultimately improving customer satisfaction and making the product more competitive. For example, with Userpilot, you can tag them from the Chrome extension.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 105

Userpilot

APRIL 13, 2022

Here are three main points why the product, UI/UX designers, and marketing teams should implement click tracking: Product managers: to understand product usage and in-app engagement and make informed decisions on the product development process. UX click tracking using feature tagging. Tag new feature.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Customer Feedback 98

Userpilot

AUGUST 14, 2023

Ask users to rate from 1 to 5 how easy it is to use your product. Product evaluation surveys. Which gauges how users feel about product performance and what they value the most. Tag survey responses so you can find common patterns among detractors and promoters. Product evaluation survey example. PMF surveys.

Product Research 97

Product Research Data Visualization Analytic Tools Feedback Software 97

Userpilot

FEBRUARY 14, 2024

This includes customer behavior, in-app user engagement , and feedback data from Userpilot analytics and in-app surveys : flows, checklists , NPS , forms, feature tags, and button-tracked events (and associated data). That’s because they will get access to granular data on user interactions with the product.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Customer Experience 105

Userpilot

DECEMBER 22, 2022

Common reasons for churn: Product-market fit failure. Product pricing plan weak points. Customers could churn due to one of the following reasons: Product-market fit failure: This is one of the biggest reasons for churn and something that most startups deal with. Feature tagging on Userpilot.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software User Testing 98

Userpilot

FEBRUARY 3, 2023

You can get insights into data such as: What features do customers use the most and the least Which paths do users take and how they navigate inside your product What links or call-to-actions users clicked What in-app messages have they already been exposed to Track product interactions in Userpilot. Feature tagging in Userpilot.

Analytic Tools 98

Analytic Tools User Testing Research Software Feedback Software 98

Userpilot

JUNE 5, 2023

What is a product-market fit survey ? TL;DR The product-market fit (PMF) survey helps a business measure if its product meets market demand and if it’s good enough that users are ready to pay for it. If the PMF score is above 40, you’ve achieved the product-market fit. PMF survey.

Product Research 98

Product Research User Testing Data Visualization Analytic Tools 98

Userpilot

DECEMBER 31, 2022

The five common reasons behind customer churn are poor customer tickets, involuntary churn, wrong product-market fit , bugs, glitches, and downtime. However, research shows that there are 5 common reasons for churn, namely poor customer tickets, involuntary churn, wrong product-market fit, bugs, glitches, and downtime.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Userpilot

MARCH 28, 2024

To conduct any analysis, you must collect user behavior data, which is done by tagging events and features. product marketing manager ). In most analytics tools, you need to tag features and events you want to track. Feature tagging in Userpilot. Based on your goals, select an analysis method. User persona example.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JANUARY 12, 2023

Product managers resort to customer segmentation to better understand the needs and motivations of different user groups to create targeted experiences and identify opportunities for product growth. Product marketers also use behavioral segmentation to re-engage lapsed customers and run highly personalized ads.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Customer Feedback 98

Userpilot

OCTOBER 31, 2022

From a marketing standpoint, it first seems like a negative persona shouldn’t be a major worry. Sure, every product marketer appreciates the importance of knowing their ideal buyer personas to help cultivate the right leads. Feature tagging with Userpilot. Tag and track negative profiles.

Feedback Software 97

Feedback Software User Testing Research Software Data Visualization 97

Userpilot

MARCH 29, 2023

Userpilot is a product onboarding tool with user feedback and analytics features. It enables product managers and product marketing managers to act on the insights by engaging users with in-app personalized messages. You can track product or feature usage with feature tagging, heatmaps , or session recordings.

Data Visualization 98

Data Visualization Analytic Tools Embedded Analytics Feedback Software 98

Userpilot

OCTOBER 20, 2023

Heap is a comprehensive analytics product that automatically tracks all aspects of user behavior inside the product. Userpilot offers analytics , feedback, and user engagement features, including feature tagging, custom event tracking, heatmaps , onboarding flow analysis, and funnel analytics. What is funnel optimization?

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Reporting Tools 105

Userpilot

APRIL 7, 2023

By tracking tagged and untagged brand mentions, you can assess brand health and understand audience sentiment toward competitors. Trending content and user sentiment analysis can provide valuable insights into your target market. How to collect early product feedback? Customizing product-market fit (PMF) survey with Userpilot.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Research Software 98

Userpilot

FEBRUARY 9, 2023

TL;DR Product optimization is a process of improving aspects of the product, like the UI, in small increments to better satisfy user needs and deliver on business goals. The process of product optimization starts with goal setting , like improving usability. Tag NPS responses in Userpilot. Userpilot heatmap.

Product Research 98

Product Research User Testing Feedback Software Analytic Tools 98

Userpilot

AUGUST 31, 2021

Hot Topics – From Deep Innovation, Team-Led Growth, Killing Features, to the Challenges in Product Marketing & Management in 2021. This year, we have divided the topics of presentations into six exciting categories: Product Analytics. Product Operations. Product Growth. Product Marketing.

Onboarding KPIs 98

Onboarding KPIs Workshop Customer Experience Product Research 98

Userpilot

APRIL 23, 2023

CES, or customer effort score, quantifies the level of effort a customer needs to interact with your product. Userpilot is the best platform to measure product health metrics for its multiple features to collect data, tag specific features, analyze product engagement , and create and send microsurveys to measure customer satisfaction.

Onboarding KPIs 97

Onboarding KPIs Analytic Tools Feedback Software Customer Experience 97

Userpilot

JULY 5, 2023

Send CSAT surveys to measure overall customer satisfaction with your product. Measure product-market fit to understand if you’ve met your customer expectations. NPS response tags help you identify common customer pain points by grouping feedback from NPS follow-up questions’ responses into theme buckets (tags).

Customer Satisfaction 98

Customer Satisfaction User Testing Data Visualization Customer Experience 98

Userpilot

SEPTEMBER 12, 2022

tNPS helps you figure out the sources of customer satisfaction so that you can recreate them in other areas as well as enhance product marketing. This will help you track the level of user engagement with your product. Feature tagging in Userpilot. NPS response tagging in Userpilot. How to calculate the tNPS?

Feedback Software 98

Feedback Software Product Research Onboarding KPIs User Testing 98

Userpilot

SEPTEMBER 15, 2022

Use feature tagging to capture in-app customer interactions in real-time and understand where customers are dropping off. Use feature tagging to capture in-app customer interactions in real-time. In short, feature tagging is real-time monitoring of the number of users’ interactions. Userpilot NPS response tagging.

Feedback Software 98

Feedback Software Research Software Analytic Tools Data Visualization 98

Userpilot

JULY 26, 2022

Use tags to analyze your qualitative feedback and segment users better. Qualitative feedback refers to customer information that describes how they feel about a product or service. rank the product from 1 to 10) and multiple choice. Understand trends by tagging responses. Using tags, you can build custom segments.

Feedback Software 98

Feedback Software User Testing Research Software Customer Feedback 98

Userpilot

AUGUST 16, 2023

You can use user retention metrics to identify if there’s a product-market fit problem rather than a retention problem. When developing your product , address app performance issues to improve user retention. You should measure it at different stages of your product development.

User Testing 98

User Testing Customer Experience Customer Feedback Analytic Tools 98

Userpilot

NOVEMBER 9, 2023

. “Extremely satisfied”, which is the highest level of customer satisfaction, and it means that your customer couldn’t be more delighted by your products and services. The metrics to calculate your levels of customer satisfaction include retention rate , customer lifetime value, NPS , CES, CSAT, and product-market fit.

Customer Satisfaction 105

Customer Satisfaction User Testing Customer Feedback Feedback Software 105

Userpilot

JANUARY 12, 2023

You can also use UBA data to recommend content and products contextually. Likewise, product marketers use the data to target the right audiences with marketing campaigns. Reduce product churn by finding behavioral patterns among churned users and reach out to existing customers with similar patterns to avoid attrition.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Customer Feedback 98

Userpilot

SEPTEMBER 30, 2022

How data analytics can help product managers. In short, product manager analytics enables companies to make data-driven business decisions on further product development to ensure product-market fit. Let’s discover more benefits of product management analytics. Tagging UI interactions with Userpilot.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 98

Userpilot

FEBRUARY 4, 2021

The ingredients you need for your contextual email automation strategy: events, tags, scores, goals/milestones, JTBD and the ‘’magic powder’’. The events you need to track will always be specific to your product, even though some are common across all SaaS products. Tip: events and tags can be confusing, I know.

Analytic Tools 98

Analytic Tools User Testing Customer Experience Events 98

Userpilot

SEPTEMBER 29, 2022

How can macro and micro-segmentation (B2B) improve your product marketing ROI and contribute to more revenue and product growth ? Userpilot is a product adoption platform that has feature tagging capabilities, real-time insights and the ability to create contextual in-app guidance. Get a Userpilot demo to see how!

Analytic Tools 97

Analytic Tools Customer Experience B2B Data Visualization 97