Intercom, Inc.
FEBRUARY 26, 2018
Since 2006 the era of “Everything as a service” has advanced quickly. Be extremely mindful and diligent in understanding the security of companies you are outsourcing to. By reducing the amount of services we relied on, we reduced the amount of time (mental and physical) required to operate the new system.
Product Innovation Educators
FEBRUARY 4, 2019
To explain how their system works and tips for implementing a partner program, Ed Krause joins us. In 2006, we added Michigan and Northwestern to the program. We run an annual proposal submission process that culminates in a review with our CTO. In 2006, we added Michigan and Northwestern to the program.
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Mind the Product
AUGUST 19, 2019
An ML system would probably catch more mistakes but would be far more expensive to build. You forget that your dataset also includes December and Christmas holidays that skew your data due to unusual user activity and behaviour. The other side of people understanding how the model works is that they will try to game the system.
The Product Coalition
NOVEMBER 26, 2022
Upon investigation, it turned out that automation was possible just by tweaking the systems. He was involved in building a product that would completely replace the current content management system for around 600 internal users. The initial period to build this system was 12 months.
ProductPlan
APRIL 4, 2019
But before we dissect this pivotal moment in Google’s history and how Pichai used it to propel Google into completely new markets—and himself up the corporate ladder—let’s step back and review how he even got to that position. Life before Google.
Userpilot
JULY 23, 2024
Content Management System Tools that allow users to create and modify digital content on websites without needing specialized technical knowledge. It uses an internal ranking system to assign a score to the link and tell you how important it is based on your site’s overall linking structure. Examples include WordPress and Drupal.
Intercom, Inc.
JULY 11, 2019
Move away from this concept and toward the idea of a flywheel instead: feeding energy back into the system instead of success rates diminishing over time. We coined the term way back in 2006 when we founded the company, and a lot of our story, historically speaking, has been around marketing. Speak the customer’s language.
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