The Product Cafe

NOVEMBER 6, 2022

🥰 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything product management, startups, and more. After Apple carefully surveyed and analyzed customers, they understood that there was a sizeable chunk of laptop/computer users who were only using the device for emailing and consuming content.

User Testing 52

User Testing Research Software Feedback Software Product Research 52

UX Studio

APRIL 6, 2023

Your website’s design is crucial when you try to win over your users. As a global design agency, we collaborate with both startups and enterprises worldwide and have broad experience in nearly every niche and industry. We accomplish this by putting UX research to use, which leads to enhanced, user-centric design.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

UX Studio

APRIL 6, 2023

Your website’s design is crucial when you try to win over your users. As a global design agency, we collaborate with both startups and enterprises worldwide and have broad experience in nearly every niche and industry. We accomplish this by putting UX research to use, which leads to enhanced, user-centric design.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

UX Studio

MARCH 11, 2024

And then third level is that you think very deeply about what the user needs. You really understand the motivation of the user. And that was back in 2007 and has been going ever since. The second level: you solve the immediate problem that you’re being given. And for me, it was just kind of like nervous dread.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

UX Studio: Product Management

NOVEMBER 24, 2020

There are big players in every industry that have made their brands recognizable worldwide. It is one of the first companies that has transferred the clients’ business to the cloud, making it available for end-users. . Our clients are growing startups and established brands like HBO, Google, Netflix, or Wizz air.

Product Research 115

Product Research Research Software Software Review Technical Review 115

UX Studio: Product Management

NOVEMBER 22, 2022

81% of the users think less of a brand if its website doesn’t make a good first impression? Creative Brand Design. Since then, we grew into a team of 60 motivated UX designers and researchers. We always research and validate our screens, making data-driven decisions. Did you know ??81% Quarter.Digital.

Research Software 78

Research Software Technical Review Data Visualization User Testing 78

UX Studio: Product Management

JANUARY 8, 2021

Ramotion is a small design agency located in San Francisco, USA, that works with growing startups and enterprises. . As a digital product agency, it strives to help clients with branding, positioning, web and app development, copywriting, and information architecture. .

Research Software 72

Research Software User Testing Product Research Artificial Inteligence 72

Intercom, Inc.

DECEMBER 5, 2019

Unarguably one of the biggest brands in the world today. This is Season Two of Scale , Intercom’s podcast series on moving from startup to scale-up. Many young startups overlook this step entirely, while others water down their mission statement into something they can’t possibly act upon at scale. Be great at that.

Feedback Software 118

Feedback Software Artificial Inteligence Reporting Tools Technical Review 118

The Product Coalition

DECEMBER 14, 2019

The market is saturated with hundreds of FinTech software development companies, so it can be challenging to choose the one that best fits your business. These companies will help you build a user-friendly software that allows you to manage your financial activity efficiently.

Analytic Tools 79

Analytic Tools Research Software Software Developers Software Development 79

Sachin Rekhi

MARCH 6, 2009

at the end of 2007. imeem's decision to allow user uploaded content has definitely helped it obtain valuable SEO for hard to find tracks. UGC site is easy because users contribute significant content, it's actually a lot of work to harvest the desired community. A/B Testing. Content Matters. Creating a Community.

Data Visualization 60

Data Visualization Reporting Tools User Testing Entertainment 60

Intercom, Inc.

JUNE 28, 2018

Too many startups focus on the first S in SaaS, but they forget all about the second one. When I moved to Silicon Valley in 2007, self-serve software was all the rage. Ten years later, there’s still a sense that startups can simply develop a product, lean back, and let the software do all the work. There’s too much at stake.

Research Software 184

Research Software Feedback Software User Testing Customer Experience 184

Sachin Rekhi

MARCH 8, 2010

Every week I meet with different entrepreneurs asking for my advice on topics ranging from funding strategy, exit opportunities, user acquisition, monetization, to technology investment. It's therefore important to be wary of anyone that gives you one-size-fits-all advice before understanding your needs. At the time Last.FM

Customer Experience 60

Customer Experience Startups User Testing Advertising 60

Intercom, Inc.

NOVEMBER 14, 2019

As a brand new company, you might engage in plenty of initiatives that are inherently un-scalable – because there’s no better way to nurture customer love than through a personal relationship. It’s time to start thinking about retention at scale and bring onboard a customer success team. Why you need a customer success team.

User Testing 108

User Testing Customer Feedback Customer Experience Weak Development Team 108

Andrew Chen

JANUARY 9, 2020

Fascinating discussion about what it’s like for a serial entrepreneur to raise money, operate a startup, lessons learned, etc. Why startups are hard – the math of venture capital tells the story. Why startups are hard – the math of venture capital tells the story. Is your startup idea already taken?

User Testing 110

User Testing Data Visualization Product Marketing Marketing 110

Userpilot

APRIL 12, 2022

The AARRR funnel, also known as the pirate metrics framework, is a set of metrics you can use to track and impact critical user behavior to bring about product-led growth. Dave McClure developed a funnel consisting of 5 stages of the customer journey to group and track growth metrics. AARRR vs. RARRA model: Which one should you use?

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 98

Intercom, Inc.

MAY 10, 2018

Andrew’s been an angel investor and advisor for a slew of name-brand startups; however, he’s most widely known for his invaluable essays on growth. The Law of Shitty Clickthroughs” posits that successful channels will become less efficient over time , thanks to a crowding effect that exhausts potential users.

User Testing 224

User Testing Customer Experience Onboarding KPIs Customer Feedback 224

Mind the Product

APRIL 27, 2018

Josh refers to a quote by Eric Ries: “The unit of progress for lean startups is validated learning.” A Twitter user used it in 2007 as a way to track conversations when he tweeted at some of his friends. It caught on among other users, and in 2009 Twitter added official support to the hashtag. What did They ask?

User Testing 111

User Testing Dashboard Consulting Customer Experience 111

The Product Coalition

FEBRUARY 24, 2021

It all started back to 2007 in San Francisco, when Brian Chesky decided to rent air mattresses at his apartment in order to afford the rent. Now they offer a website or an app, where a user can book a place to stay anywhere across the world. There you can find cosmetics, clothes (used and brand-new), pets, furniture and even wigs.

Feedback Software 92

Feedback Software Data Visualization User Testing Customer Experience 92

Andrew Chen

MARCH 18, 2019

What distribution channels should a new consumer internet startup consider in 2019? Which commonly-discussed growth metrics in consumer tech businesses are the most meaningless and/or misleading? What is your advice for startup CEOs? So when a new startup purports to create new consumer behavior, I’m sometimes skeptical.

User Testing 94

User Testing Data Visualization Customer Experience Customer Feedback 94

Andrew Chen

JANUARY 9, 2020

Fascinating discussion about what it’s like for a serial entrepreneur to raise money, operate a startup, lessons learned, etc. Why startups are hard – the math of venture capital tells the story. Why startups are hard – the math of venture capital tells the story. Is your startup idea already taken?

User Testing 52

User Testing Data Visualization Product Marketing Marketing 52

The Product Coalition

JULY 17, 2018

Motto: The mobile innovation agency Customer quotes: “WillowTree is a great partner and brings a lot of mobile expertise to the table. Hedgehog Lab Image Source: Hedgehog labs About the agency: Hedgehog Lab is a leading multi-platform app development company founded in 2007. Gold 2016, are among them. Vice President, Regal Cinemas 2.

Research Software 60

Research Software Weak Development Team Development CTO Coach 60

Andrew Chen

MARCH 18, 2019

What distribution channels should a new consumer internet startup consider in 2019? Which commonly-discussed growth metrics in consumer tech businesses are the most meaningless and/or misleading? What is your advice for startup CEOs? So when a new startup purports to create new consumer behavior, I’m sometimes skeptical.

User Testing 40

User Testing Data Visualization Customer Experience Customer Feedback 40

Andrew Chen

DECEMBER 13, 2018

Ada shares her insights on the contrasting skill sets needed when working at a big company versus a small startup, after having herself gone from a small startup to a huge organization like LinkedIn back to a two-person startup with her husband. Big companies versus small ones. Personal life OKRs. Some quotes from the episode.

Startups 79

Startups Customer Experience User Testing Product Research 79

Business of Software Conference

MARCH 11, 2020

Currently, he’s co-founder and CEO of Drift, a startup that’s making it easier for businesses to talk to their customers. DC : Drift basically helps B2B businesses connect with the customers that are interested in buying now that are on their website. David Cancel // CEO & Co-founder, Drift. ML : Describe David Cancel.

CTO Coach 52

CTO Coach Weak Development Team User Testing Customer Experience 52

Business of Software Conference

MARCH 24, 2021

We’re best known for our product Basecamp which is a project management and collaboration tool We just launched a new thing called Hey recently which is a brand new email service. I would rather go out of business than be beholden to anyone other than myself and our customers. we have 56 people in the company. And it was a mess.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

Andrew Chen

DECEMBER 13, 2018

Ada shares her insights on the contrasting skill sets needed when working at a big company versus a small startup, after having herself gone from a small startup to a huge organization like LinkedIn back to a two-person startup with her husband. Big companies versus small ones. Personal life OKRs. Some quotes from the episode.

Startups 40

Startups Customer Experience User Testing Product Research 40

Business of Software Conference

NOVEMBER 19, 2019

Tim Barker has established three startups and has seen the ups and downs of the startup journey, from his first business being acquired by Salesforce – where he spent five years in the formative age of cloud computing – to his current company DataSift being acquired by Meltwater in 2018. Tim Barker, CEO, DataSift.

Customer Experience 8

Customer Experience Analytic Tools Weak Development Team Data Visualization 8

Andrew Chen

MAY 28, 2019

No wonder the consumer investment team ended up digging into this trend by doing a market map report — the analysis led by Li Jin and including work from myself, Connie Chan, and others. I’m looking for startups that can change the game there. Dear readers, Podcasting has been a slow burn, and has turned into a movement.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Andrew Chen

MAY 28, 2019

No wonder the consumer investment team ended up digging into this trend by doing a market map report — the analysis led by Li Jin, Avery Segal and Bennett Carroccio, including work from myself, Connie Chan, and others. I’m looking for startups that can change the game there. Thanks, Andrew. The Podcast Ecosystem in 2019.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40