2011 Customer Feedback Reporting Tools Research Software 
Melissa Perri
JANUARY 4, 2020
Founders realizing they can't do it all on their own, that Product Management is a career, and an important skill for the executive team. -- 2011: "You are crazy for joining a startup, Melissa. With Scrum came the POs, and with the new POs, came the interest for real Product Management. -- 2013: "My ppl are not allowed to talk to customers.
Gainsight
OCTOBER 23, 2019
The critical role played by customer success (CS) teams is well known, as is the importance of the customer success software powering these teams. But, could thinking about customer success software as a category be leading us down the wrong path? Understanding the Customer Success Software Market.
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Mind the Product
SEPTEMBER 27, 2019
At #mtpcon San Francisco, Elizabeth Churchill , Director of UX at Google tells us how research can work in product development to help us make useful and usable interactive experiences. Research in the Beginning. The Growth of the Research Practice. By 2015, Material Design had attracted many thousands of users.
Mind the Product
SEPTEMBER 27, 2019
At #mtpcon San Francisco, Elizabeth Churchill , Director of UX at Google tells us how research can work in product development to help us make useful and usable interactive experiences. Google Material Design, she shares how research was initially used in development, where the research practice is today, and where it’s going.
Intercom, Inc.
OCTOBER 9, 2019
However, the book that has given me the most insight into the nature of my work is somewhat unlikely – psychologist Daniel Kahneman ’s non-fiction bestseller Thinking, Fast and Slow. We have a number of repetitive System 1 tasks that we need to do every week, such as triaging email, updating reports, and facilitating team meetings.
freshtrax
SEPTEMBER 3, 2019
According to research conducted by the Japanese Ministry of Internal Affairs and Communications , only 13.3% These results suggest two important insights. Second, there is a lot of opportunity for companies in the video communications market, business chat tools market, and other similar businesses to grow in Japan.
Lenny Rachitsky
FEBRUARY 13, 2024
Don’t miss The Best of Lenny’s Newsletter book (all proceeds going to charity), Lennybot (an AI chatbot trained on my newsletter posts, podcast interviews, and more), my recruiting service (focusing on Sr. She also provides two mega qualitative and quantitative templates for you to use in your own pricing research.
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