The Product Coalition

SEPTEMBER 2, 2019

It was launched in 2011 and went broke in 2013 because people didn’t buy the product. The most important aspect of custdev is that it helps to find customers and create a product and messaging specifically for them. This is the stage where you connect your evangelists and experts with key messages with the help of PR.

User Testing 60

User Testing Customer Feedback Product Research Customer Experience 60

UX Planet

JANUARY 23, 2024

In 2011, right as Facebook was at the peak of their upward momentum, public sentiment was beginning to turn against the company for the first time, less than a year after The Social Network came out. But, by 2011, social networks were an appliance, not a nightclub. A rather shorter cautionary tale is that of Google Plus.

Feedback Software 68

Feedback Software User Testing Customer Experience Customer Feedback 68

Intercom, Inc.

AUGUST 26, 2021

But in 2011, Intercom was only a small group of friends, Eoghan McCabe, Ciaran Lee, David Barrett, and Des Traynor. We had this idea to sort of build part of the app where we could go in as admins in the backend, create a message, and our customers would see that message as they were using the software. There were no filters.

Feedback Software 223

Feedback Software Analytic Tools Customer Communications Data Visualization 223

Userpilot

JULY 6, 2021

While organizing your product marketing team by feature is the simplest path, it can lead to a lack of customer focus and your messaging may become too feature-centric. Furthermore, sharing assets also ensure consistent brand messaging. If all your teams are targeting different personas then the messaging will feel disjointed.

Research Software 96

Research Software Feedback Software Product Marketing Marketing 96

Intercom, Inc.

OCTOBER 29, 2020

The state of tooling in 2010 or 2011 was that there was no Stripe, there was no subscription management and the idea of a SaaS economy was just nonsense. We incorporated in San Francisco on August 15th, 2011, I think. It’s unusual to have folks who have a strong vision who are also open-minded.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

Intercom, Inc.

FEBRUARY 4, 2021

We are delighted to chat with you about your work at Crowley Carbon and your wider vision for making global companies more sustainable. And we sold that to Rupert Murdoch in 2011 for about 80 million bucks. And so we really learned that the messaging and the product had to do a different thing for every person in the organization.

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Reporting Tools Transportation Travel Data Visualization 183

svpg

SEPTEMBER 30, 2016

Hate mail started streaming in from everywhere - including emails directly to Bill Gates who would forward them on to the team with messages like "this is depressing MSFT's stock price. It takes strong product leadership, in the best sense of the word, including providing a compelling product vision and strategy.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

Intercom, Inc.

MARCH 29, 2022

Over the course of the event, we explored our vision and beliefs for the future of customer engagement and communications, and heard from Intercom leaders like CEO Karen Peacock, Co-founder and Chief Strategy Officer Des Traynor, and Chief Product Officer Paul Adams, as well as some of our amazing customers.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Business of Software Conference

NOVEMBER 19, 2019

For those of you that don’t know, DataSift launched efficiently in end of 2011 with a proposition that was pretty hearty. The five things in the V2MOM: Your vision which is really the call to action. But let me tell a bit about DataSift and where we started. We were partnered with the world’s social networks.

Customer Experience 8

Customer Experience Analytic Tools Weak Development Team Data Visualization 8

Userpilot

OCTOBER 20, 2023

Product strategy will include ethical considerations Product managers have to deal with an increasing number of ethical considerations when developing the product vision and corresponding product strategy. It’s been over 22 years since the Agile Manifesto was released and The Lean Startup by Eric Ries was published in 2011.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Business of Software Conference

JULY 20, 2020

Dubin the founder in the face of the company has this vision. I can use you know flexible temporary resources, but more importantly I can use YouTube, and Facebook, to get my message out to millions of people. Dollar Shave Club launches in 2011. They launched lightning fast 2011. He says wait a minute. So, what happens.

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Weak Development Team Reporting Tools Research Software Data Visualization 75