The Product Coalition

NOVEMBER 6, 2019

we all operate within the intersection of ‘technology’, ‘business’ and ‘UX’. © 2011 Martin Eriksson Yet, the relationship we have with each of these three worlds can have a profound effect on our ability to create great products. yet the product manager has not engaged with user research to actually find out.

Technical Review 60

Technical Review Research Software User Testing Product Management 60

Userpilot

MARCH 29, 2022

Created in 2011, Zoom has over 300 million participants every day globally. What ignites growth is a positive customer experience. While one aspect of developing strategies is identifying drawbacks, the other is recognizing positives. A shining example of product-led growth in a company – Zoom. Customer comes first.

Feedback Software 98

Feedback Software Onboarding KPIs User Testing Strategy 98

Mind the Product

APRIL 18, 2017

Jeff and Josh are experienced digital product design leaders, and co-authors of Lean UX: Applying Lean Principles to Improve User Experience and Sense & Respond, How Successful Organizations Listen to Customers and Create New Products Continuously. Melissa Perri is a Product Manager, UX Designer, and speaker based in New York City.

Research Software 76

Research Software User Testing Customer Experience Workshop 76

The Product Coalition

FEBRUARY 22, 2021

Scrum’s Achilles Heel: Product Discovery In the attempt to fill Scrum’s product discovery void, product delivery organizations regularly turn to other agile frameworks like lean UX, jobs-to-be-done, lean startup, design thinking, design sprint?—?just UX/UI competence is essential for a lot of cross-functional teams. just to name a few.

Product Research 97

Product Research User Testing Customer Experience Reporting Tools 97

freshtrax

MAY 9, 2019

hoku earthquake happened in 2011, credit cards were not usable because of the power outage. Japanese men are more positive about the cashless society, but still, 41% of them are against it. Also, you want to make the UX as simple as possible so people with low technological literacy can use your technology more comfortably.

Research Software 81

Research Software User Testing Marketing Customer Feedback 81

Mixpanel

AUGUST 7, 2018

While Hinge was filing for incorporation in 2011, Tim was working as a customer support agent at Bonobos, the retail startup that’s now become the largest apparel brand ever built on the web in the US. This future product had an eerily similar UX and feature set as Hinge’s. Communing with customers.

Data Visualization 65

Data Visualization Customer Feedback User Testing Customer Experience 65

UX Planet

JANUARY 23, 2024

In 2011, right as Facebook was at the peak of their upward momentum, public sentiment was beginning to turn against the company for the first time, less than a year after The Social Network came out. And Google were ideally positioned to do so. But, by 2011, social networks were an appliance, not a nightclub. Also SUBSCRIBE.

Feedback Software 62

Feedback Software User Testing Customer Experience Customer Feedback 62

PMLesson's Ace the PM Interview

OCTOBER 21, 2019

For product management and UI/UX related skills, I have personally found LinkedIn Learning and Udemy to be helpful. Q: When you first transitioned into Product around 2011 from your role back then as a VMWare architect, how was the process like? Interview preparation.

Technical Review 40

Technical Review Customer Experience Technical Advisors Research Software 40

UX Planet

FEBRUARY 26, 2024

Conclusions Background Context Overview of Hiring Practices Some digital companies, during the recruitment process to fill positions like: UX Designer UX/UI — UI/UX Designer Product Designer Lead Head of Director of UX Researcher* usually require a challenge at the second step, other times as first step.

User Testing 85

User Testing Research Software Data Visualization Feedback Software 85

UX Studio: Product Management

FEBRUARY 26, 2019

I have spent more than 15 years with UX design agencies. This puts me in a position to tell endless stories of the heroic work top UX agencies do day after day to fight for a better digital world. Today I’m going to give you an overview of the top UX design agencies. The Top UX Agencies. Digital Telepathy.

UX 80

UX Data Visualization Research Software Analytic Tools 80

Balsamiq

APRIL 23, 2018

I’m a psychologist and a co-founder of The Rectangles , a UX design company and consultancy. We work with online businesses providing them with incremental UX design improvements in a subscription model. Several years in the industry have taught us that UX design works best when it’s an iterative and ongoing process.

User Testing 73

User Testing UX Data Visualization Research Software 73

UX Planet

FEBRUARY 26, 2024

. — I have 1000 candidates I cannot go through all their portfolios I cannot verify the validity of this comment, perhaps it is so in the United States or perhaps is true for large businesses or very desired one, for example I kinda remember that NNGroup gets around that amount or more when they open a position.

Research Software 77

Research Software Feedback Software User Testing Data Visualization 77

Balsamiq

APRIL 23, 2018

I’m a psychologist and a co-founder of The Rectangles , a UX design company and consultancy. We work with online businesses providing them with incremental UX design improvements in a subscription model. Several years in the industry have taught us that UX design works best when it’s an iterative and ongoing process.

User Testing 40

User Testing UX Data Visualization Research Software 40

The Product Coalition

SEPTEMBER 9, 2019

A cleaner daily/weekly tracker on mail and a clutter-free web dashboard or TV screen highlighting just the key metric would have a larger impact (in a positive way) on the team’s performance. OMTM for the first 3 months would be acquiring new users (Source: TechCrunch ) October 2011 With over 10M customers (Fig.1) Target 5 minutes.

Data Visualization 60

Data Visualization Analytic Tools Customer Experience Dashboard 60

Userpilot

JULY 6, 2021

Richard Rumelt touches on this in his book Good Strategy, Bad Strategy (2011): ”A good strategy is a way through a difficulty, an approach to overcoming an obstacle, a response to a challenge. Teams structured by function focus on aspects like sales enablement, product launches, brand positioning, and market intelligence individually.

Research Software 98

Research Software Feedback Software Product Marketing Marketing 98

Intercom, Inc.

APRIL 26, 2018

When I started writing about this in 2011, the general sentiment was these companies just got lucky, right? Adam: Often, this framework can tilt too far in a way that isn’t positive for long-term users. There haven’t been any changes since the book came out in 2014. However, I think that the conversation has definitely changed.

User Testing 223

User Testing Research Software Product Research Weak Development Team 223

Userpilot

MARCH 5, 2021

Switching to a paid trial maintained their revenue growth and changed their brand positioning for the better. Product positioning plays an important role as well. In 2011 Ahrefs was just a website with a free backlinks explorer search option. Effectively, they had a bunch of people couch surfing through their products.

User Testing 98

User Testing Data Visualization Customer Experience Customer Feedback 98

ProductPlan

SEPTEMBER 8, 2021

Amazon has both technical and non-technical PM roles and holds a very high standard for UX research. It would help if you started with a positioning document. Today, you need real-time data, real-time monitoring, and real-time alarms when trouble is brewing—not lag-time metrics that hide the real issues for 24 hours or longer.”

Product Strategy 64

Product Strategy User Testing Strategy Technical Review 64

Userpilot

JANUARY 10, 2022

Trends in customer health score data can tell you if your business changes are having a positive impact. Oracle’s 2011 CEI report found that 86% of buyers are willing to pay more for a product if they have a better customer experience. Measure customer success at every point in the customer lifecycle to spot areas to improve on.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

The Product Coalition

FEBRUARY 29, 2024

In 2011, GitHub unveiled GitHub Pages, a feature that allowed developers to host static websites directly from their repositories. Jacinthe Busson , who runs the site UX Timeline , has compiled a timeline of Github’s website changes from 2008 to the present. UX Timeline, back to the past!

Software Review 113

Software Review Customer Experience Software Developers Software Development 113