Lenny Rachitsky

FEBRUARY 13, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. Q: How do I figure out how to price my product? It can drive enormous sustained growth (quickly) and often takes very little product work, yet is rarely prioritized or even discussed within product teams.

Data Visualization 100

Data Visualization Product Research User Testing Research Software 100

Mind the Product

SEPTEMBER 27, 2019

At #mtpcon San Francisco, Elizabeth Churchill , Director of UX at Google tells us how research can work in product development to help us make useful and usable interactive experiences. Research in the Beginning. The Growth of the Research Practice. By 2015, Material Design had attracted many thousands of users.

User Testing 83

User Testing Research Software Data Visualization Product Research 83

UX Planet

DECEMBER 19, 2023

I was thrilled to see the product and the application being leveraged, particularly the builds I had actually worked on (since other builds and subsequent releases have ventured into market of course). And the role design plays in informing those decisions and interacting in a constructive manner with clients/users.

Feedback Software 80

Feedback Software Analytic Tools User Testing Research Software 80

Mind the Product

SEPTEMBER 27, 2019

At #mtpcon San Francisco, Elizabeth Churchill , Director of UX at Google tells us how research can work in product development to help us make useful and usable interactive experiences. Google Material Design, she shares how research was initially used in development, where the research practice is today, and where it’s going.

Research Software 91

Research Software Data Visualization User Testing Product Research 91

Johanna Rothman

MARCH 21, 2024

Then, in Part 2 , I asked those unemployed agilists to review their functional skills, the skills people need to do a product development job well. That's why I then asked people to review their product-oriented domain expertise and agile-focused domain expertise in Part 3. While those skills are useful, they are not enough.

Software Review 95

Software Review Agile Product Research Feedback Loop 95

The Product Coalition

APRIL 7, 2021

Amid the COVID lockdown, people spend even more time-consuming mobile content than ever before. Today, many brands realize the urgent demand for having their own mobile application to be tightly connected with their customers and run their businesses online more successfully. If yes, you are definitely in the right place! sk and Bia?

Research Software 113

Research Software Feedback Software Artificial Inteligence User Testing 113

The Product Coalition

JUNE 18, 2023

Altman emphasized the need for regulations covering licensing and testing requirements for AI models that surpass a certain threshold of capabilities. The United States and China currently lead the AI research market significantly. This timely appeal from Altman underscores the crucial implications for humanity.

Artificial Inteligence 104

Artificial Inteligence User Testing Research Software Product Research 104

The Product Coalition

SEPTEMBER 2, 2019

It was launched in 2011 and went broke in 2013 because people didn’t buy the product. It’s obvious that these tools were developed with little or no customer participation. The authors relied on their intuition or professionalism, and didn’t account for the most important factor in product creation?

User Testing 60

User Testing Customer Feedback Product Research Customer Experience 60

Intercom, Inc.

MARCH 27, 2018

Historically, we’ve spent proportionately way more on research and development than other software companies we track, and that won’t stop any time soon. Substantially improving our existing products, especially for bigger businesses. The most important thing we’re going to do is improve our existing products.

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User Testing Research Software Feedback Software Artificial Inteligence 224

Intercom, Inc.

JUNE 20, 2018

As Intercom’s customer base moved upmarket, it became increasingly obvious to us in Sales that what worked well in our product for early-stage startups didn’t for larger companies. To fix it, we had to change how we worked with our product team. Trial and error: adding sales input to the product roadmap.

Feedback Software 199

Feedback Software Product Research User Testing Feedback Loop 199

Alchemer Mobile

NOVEMBER 25, 2019

How do you know what your customers need and want? In this webinar, Robi Ganguly, CEO and Co-Founder, Apptentive and Ben Johnson, VP Mobile Strategy, Rightpoint will cover the essentials to have in place both pre- and post-launch in order to provide the best customer experience possible. Transcript. Ben Johnson: Hey everyone.

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Feedback Software Research Software User Testing Customer Experience 147

freshtrax

JULY 23, 2019

If you are looking to integrate your business into the Japanese market, skimming online for quick answers and visiting Japan alone won’t lay a sturdy foundation for an informed understanding of the Japanese consumer. Narrow homes fit narrow fridges and narrow washing machines, which can only hold so much. OECD, 2017 ) ( DODA, 2018 ).

User Testing 88

User Testing Data Visualization Customer Feedback Product Research 88

The Product Coalition

MARCH 13, 2022

Many startups feel that the only thing preventing them from selling their product is a great demo. Here’s how to use your product demo smartly, and avoid demo abuse. Photo by Pixabay on Pexels When I joined eBay back in 2011, the largest group on the Israeli R&D center was actually a content operations group. Here we go.

Feedback Software 152

Feedback Software Demo Data Visualization User Testing 152

Intercom, Inc.

JUNE 1, 2018

The most important tasks for any early stage startup are to write code and talk to users. About 50 percent of my time was spent communicating with potential users, whether that was asking them to try Intercom over email, meeting them at conferences, responding to them in blog comments or talking to them on Hacker News. Absolutely not.

Startups 201

Startups Feedback Software Marketing Strategy 201

Mind the Product

DECEMBER 5, 2018

Jon Noronha joined the product team for Microsoft’s Bing search engine in 2011 when the product, as he puts it, was “in a big hole” As the years went by, however, that turned around, and in late 2015, Microsoft reported that Bing had become profitable. Experimentation Pitfall #1: Testing With the Wrong Metrics.

Data Visualization 125

Data Visualization Analytic Tools Reporting Tools Research Software 125

The Product Coalition

AUGUST 17, 2022

Together, a super goal and clear identity help drive team performance, and ultimately drive the success of new products. Super identity: key to team success A super identity is one of the most vital elements for high performing teams, especially when it comes to new products. Having a super goal helps a team form an elite identity.

User Testing 109

User Testing Research Software Product Research Market Research 109

Userpilot

MARCH 29, 2022

One of the latest buzzwords in the SaaS circles is the ‘Product-led growth’ strategy. Several SaaS experts are raving about this ‘go-to-strategy’ that promises to boost customer engagement and satisfaction by making the ‘product’ the hero of everything the organization does.

Feedback Software 98

Feedback Software Onboarding KPIs User Testing Strategy 98

BrainStation Product Management

OCTOBER 1, 2019

As the name suggests, a Product Manager (PM) is responsible for overseeing product development from conception to completion. They help figure out what products should get made, ensure that they do get made, and report back on how users are responding to those products. Erikkson, 2011.

Technical Review 55

Technical Review User Testing Analytic Tools Product Research 55

Brian Balfour

JULY 12, 2017

This is part 3 in a series about the growth frameworks companies need to grow to $100M+ Part One: Introduction & Why Product Market Fit Isn't Enough. The Road to a $100M Company Doesn’t Start with Product. Which brings us to part three: Product Channel Fit. Because… Products are built to fit with channels.

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User Testing Strategy Product Research Outbound 90

UX Studio: Product Management

SEPTEMBER 16, 2021

UX studio is an expert design company that helps businesses worldwide design impactful digital products. Perhaps, you’ll start looking for Berlin design freelancers or product design studios in Berlin. . We are ready to help you with any design and research challenges you might have. . Top 5 Design Studios in Berlin .

Research Software 59

Research Software User Testing Analytic Tools Feedback Software 59

BrainStation Product Management

JULY 20, 2018

As the name suggests, a Product Manager (PM) is responsible for overseeing product development from conception to completion, and beyond. They help figure out what products should get made, ensure that they do get made, and report back on how users are responding to those products. Erikkson, 2011.

Technical Review 68

Technical Review User Testing Product Management Product Manager 68

Intercom, Inc.

MAY 1, 2018

Convincing potential users to sign up for your product isn’t easy. The latest batch of billion-dollar companies are built on high customer retention. They help their users be successful, and that means providing great onboarding. Most specifically, the industry came up with this beautiful idea of A/B testing.

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Customer Experience User Testing Weak Development Team Definition 223

The Product Coalition

FEBRUARY 18, 2019

In the business world, “vaporous” is an insightful description of the Toyota Production System. The “Lean Startup” Eric Ries put a taxonomy behind what it means to be a highly mobile learning organization with his 2011 book. A few guiding principles include: Get to your users as soon as possible. What is natural to users?

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Agile Product Research Data Visualization User Testing 61

UX Studio: Product Management

JULY 12, 2021

So we did some research to help you find the right eCommerce web design company to work with. We are honored to rank among the top product design companies according to Clutch Global Award. An award-winning global agency with broad expertise, including user-centric eCommerce web design. Built by Blank.

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Research Software Data Visualization Feedback Software Analytic Tools 92

Intercom, Inc.

OCTOBER 9, 2019

The range of work we do as product managers is so broad that we inevitably end up finding inspiration from all sorts of sources, whether it’s books on business strategy or essays on design. Thinking, fast and slow, in product management. What, you might wonder, does this have to do with product management? Why does it matter?

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Reporting Tools Product Management Product Manager Research Software 201

The Product Coalition

DECEMBER 17, 2019

Here are some of the biggest Product moments of the decade, and a quick look at what’s coming for us in the future… What Happened to Product in the 2010s We thought about PCs differently The first on the list takes us all the way back to the beginning. Siri received mixed reviews when she first landed in the iPhone 4S in 2011.

Wireless 79

Wireless Technical Review Research Software User Testing 79

Intercom, Inc.

JANUARY 16, 2020

Here are five quick takeaways: In 2011, Forbes Magazine called RealtimeBoard (Miro’s previous iteration) “a virtual whiteboard on steroids” We chatted to Andrey about this description to see if the shoe still fits today. Miro has made the move from product to platform.

Research Software 249

Research Software Data Visualization User Testing Customer Experience 249

Mind the Product

MAY 29, 2018

Mind the Product returns to Davies Symphony Hall in San Francisco on July 16-17 and promises to be one of our best product conferences yet, with a leadership forum, more workshops, more networking events around the conference, and more fun than ever before. Sarah Tavel, General Partner at Benchmark. Tom Coates, Co-Founder of Thington.

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Technical Cofounder Fractional CTO CTO Coach User Testing 77

Obo

FEBRUARY 7, 2019

This change did not any benefits to consumers (unless you count the tacked-on addition of video game rentals ), but managed to make the entire process less convenient and more expensive. Here are some highlights: according to the VP of Product from 2005-09 (just before Qwikster), Gibson Biddle , “The negative response was swift.

User Testing 40

User Testing Product Research Product Management Product Manager 40

Pragmatic Marketing

NOVEMBER 16, 2019

Founded in 2009 and officially launched in 2011, Uber Technologies Inc. Laura Jones is head of product marketing at Uber and recently participated in an AMA on influencing the product roadmap via Sharebird , a place to see how people at top companies do product marketing. Collaborating with Product Management.

Reporting Tools 70

Reporting Tools Product Marketing Marketing Research Software 70

Pragmatic Marketing

NOVEMBER 16, 2019

Founded in 2009 and officially launched in 2011, Uber Technologies Inc. Laura Jones is head of product marketing at Uber and recently participated in an AMA on influencing the product roadmap via Sharebird , a place to see how people at top companies do product marketing. Collaborating with Product Management.

Reporting Tools 70

Reporting Tools Product Marketing Marketing Research Software 70

The Product Coalition

NOVEMBER 18, 2017

Photo by Raul Petri on Unsplash When defining the job of a product manager, at least one of two definitions always pops up. The other one is Martin Eriksson’s Venn diagram, supporting his definition of “product management as the intersection between business , technology and user experience ”. © 2011 Martin Eriksson.

Product Research 92

Product Research Customer Experience Product Management Product Manager 92

Product Innovation Educators

MARCH 11, 2019

It’s all about creativity, curiosity, and customer focus for product managers. Several Everyday Innovators have asked, “What are the qualities of a good product manager?” One listener put this in a different light and asked who should not be a product manager. This is a listener requested episode.

User Testing 87

User Testing Product Management Product Manager Product Research 87

Tyner Blain

SEPTEMBER 18, 2023

There are usually multiple groups of people who use our products, and who face different problems or different versions of the same problem. Product managers operate within an environment of uncertainty – and embracing uncertainty is critical to creating value, but product managers have a responsibility to eliminate ambiguity.

Customer Experience 52

Customer Experience User Testing Research Software Weak Development Team 52

The Product Coalition

NOVEMBER 6, 2019

Being a product manager is tough. The quest to find product-market fit and create products that are valuable, usable and feasible is not an easy one. There is however something that all product managers share?—?we rather than user-centred design, they are following a stakeholder-centric approach.

Technical Review 60

Technical Review Research Software User Testing Product Management 60

bpma ProductHub

APRIL 30, 2017

These words couldn’t be more relevant to product management. Pouring over the latest neuroscience research and high performance coaching in her latest book “Kickass Confidence: Own Your Brain. Such a trait is crucial to Product Management roles if you want sales, marketing and engineering to trust and follow your direction.

Development 150

Development Product Management Product Manager Management 150

Mixpanel

AUGUST 7, 2018

In a 2016 interview , Hinge founder and CEO Justin McLeod told Vanity Fair that its dating apocalypse article had spurred a rigorous interrogation of the value of swiping to Hinge’s users and its impact on their lives. Communing with customers. Tim’s early work in customer service deeply informed his career in product.

Data Visualization 65

Data Visualization Customer Feedback User Testing Customer Experience 65