Gainsight

JULY 7, 2021

Plus, it wasn’t often that someone starting a SaaS company in Phoenix, Arizona got to hear from the likes of SaaS all-stars such as Aaron Levie, Tien Tzuo, Neeracha Taychakhoonavudh, Bill Binch, Bernie Kassar, Kia Puhm, Byron Deeter, Roger Lee…and some guy named Nick Mehta. Offer Both Free and Paid Ticketing Options.

Feedback Software 45

Feedback Software Customer Experience Technical Review User Testing 45

Intercom, Inc.

FEBRUARY 7, 2019

How do you name an all-in-one solution for a plethora of problems, which – until now – have required individual tools? Then I left Google in 2014 to start Coda. The most important piece of launch is a brand-new mobile experience, which is pretty awesome. How do you put a box around a product that defies categorization?

Feedback Software 171

Feedback Software Reporting Tools User Testing Data Visualization 171

Usersnap

JULY 18, 2022

At Usersnap , we had the difficulty of naming our floating action button for the specific use case we provide, which is a customer feedback menu. The buttons became more popular after Google released material design principles in 2014. Make it match your company brand (colors, fonts, etc.), They should be specific and complete.

Feedback Software 52

Feedback Software Research Software User Testing Customer Feedback 52

Intercom, Inc.

APRIL 22, 2019

If you go back to 2014, when we were building that part of our product, it was kind of the Wild West back then as far as browser extensions go. There were 68 different systems that they were using, from notepads to wikis to Google Drive folders to a SharePoint site, to you name it. And of course, an added benefit is Philadelphia.

Customer Experience 156

Customer Experience User Testing Analytic Tools Feedback Software 156

Userpilot

SEPTEMBER 15, 2023

In this article, we’ll go over some concept testing examples from some of the best B2B and B2C brands to help you get started with your strategy. Get feedback on different messaging and ads to find which resonates. How brands use concept testing: Todoist conducted 30-minute interviews with users to validate a new feature.

User Testing 105

User Testing Feedback Software Product Research Analytic Tools 105

Intercom, Inc.

DECEMBER 18, 2018

Plain and simple, email marketing is the tactic of sending marketing messages via email. Jackson (@StartupLJackson) May 17, 2014. Intercom could be a great starting point especially if you also plan to send in-app messages or use live chat for sales or support. Personalized messaging. What is email marketing?

User Testing 150

User Testing Analytic Tools Customer Experience Research Software 150

Intercom, Inc.

JULY 4, 2018

One of the lures when I joined Intercom in 2014 was that it sold itself as a product-first company. No wonder marketing has a bad name in the tech industry. In his LinkedIn message trying to recruit Matt, our CEO Eoghan gushed, “The product almost completely sells itself. We thump our chests when we say that.

Marketing 191

Marketing User Testing Customer Experience Messaging 191

ProductPlan

APRIL 12, 2022

In just a few short years, the business messaging app Slack established itself as a communication hub. So far, Salesforce only plans to add the messaging app to its enterprise software suite without immediately changing Slack’s functionality, branding, or leadership. billion deal. Shares have since risen more than 6%.

Feedback Software 52

Feedback Software Analytic Tools Research Software Product Strategy 52

Intercom, Inc.

JULY 4, 2018

One of the lures when I joined Intercom in 2014 was that it sold itself as a product-first company. No wonder marketing has a bad name in the tech industry. In his LinkedIn message trying to recruit Matt, our CEO Eoghan gushed, “The product almost completely sells itself. We thump our chests when we say that.

Marketing 165

Marketing User Testing Customer Experience Messaging 165

Alty

MARCH 13, 2017

That’s how the product looked back in July 2014 according to the company’s leaked pitch deck. Between March 2014 and December 2015, the platform’s popularity has grown by nearly 50% and Snapchat has hit 110 million daily active users. Instead, you need to provide your name, birth date, phone number and choose a nickname.

Development 65

Development User Testing Customer Experience Customer Feedback 65

freshtrax

AUGUST 27, 2019

LINE : Much more than just a messaging app. Originally a simple messaging app for smartphones, LINE implemented mobile games and a news feed to expand its service. LINE is also a pioneer of virtual stickers for its messaging app. Using buzzwords to increase brand awareness. Source: Japanese Statistics Bureau Data in 2018.

Research Software 96

Research Software User Testing Data Visualization Magazine 96

svpg

SEPTEMBER 30, 2016

Hate mail started streaming in from everywhere - including emails directly to Bill Gates who would forward them on to the team with messages like "this is depressing MSFT's stock price. This contributed to what was in 2014, before the move to streaming, a roughly $20 billion business.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

Business of Software Conference

MARCH 11, 2020

ML : [singing] Happy birthday to you… DC : And it was the four year anniversary I left we left September 30th 2014 and HubSpot went public. You know that was fun times and so by the time I sort of Drift to fast forward I was obsessed about some trends that were happening; one of them was messaging. Like what does a brand mean?

CTO Coach 52

CTO Coach Weak Development Team User Testing Customer Experience 52

The Product Coalition

MAY 31, 2022

Since 2020, fitness, productivity, messaging, telehealth, food, and banking mobile apps have worked overtime to remove as much friction from daily life as possible. Shoppers are less tied to brands as new grocery brands emerge onto the scene. With new challenges comes great opportunities for mobile app development.

Analytic Tools 156

Analytic Tools Research Software Data Visualization Reporting Tools 156

Business of Software Conference

JULY 20, 2020

Now the other interesting thing about Eddie Lampert story is there were other players in the areas served by a company like Sears namely Home Depot, Lowe’s Sears was a big provider to home hobbyists. This message will self-destruct after you’ve done what you need to do with it. And beginning in around the year 2000.

Weak Development Team 75

Weak Development Team Reporting Tools Research Software Data Visualization 75

Intercom, Inc.

JANUARY 10, 2019

I’m joined once again by Paul Adams (VP of Product) and Emmet Connolly (Director of Product Design) for a conversation that covers everything from bots and automation to the state of messaging. Instead of saying “name” with an input field, the bot would ask, “What’s your name?” Google Now looks a lot like it did in 2014.

User Testing 143

User Testing Banking Customer Experience Technical Review 143

Intercom, Inc.

JANUARY 28, 2021

For those working in the public sector, Amanda is a household name – she was the National Political Director for Secretary Hilary Clinton during the 2016 Presidential Campaign and served as the Chief of Operations at the California Department of Justice in 2017 and 2018. We were trying to use big media platforms, right?

Customer Experience 249

Customer Experience Feedback Software Research Software Government 249