Amplitude

NOVEMBER 2, 2018

It wasn’t long before Andrew broke into the startup world while running the data and catalog team at Instacart. After witnessing firsthand the strong relationship between analytics, product, and performance, Andrew grew a passion for making data integration a top priority for everyone–even for traditionally non-technical roles.

Data Visualization 53

Data Visualization Analytic Tools Technical Review Product Management 53

Gainsight

APRIL 12, 2023

But what I learned, after years of procrastinating on tough moves for our leadership team, is that the leaders’ teams suffer greatly through that inaction. Mistake #4: Not standardizing pricing and related systems early Every enterprise-oriented startup, including Gainsight, can fall into the same trap. Maybe they are misunderstood.

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience Enterprise 52

PMLesson's Ace the PM Interview

JULY 13, 2020

HackerNoon reports PMs outpaced average job growth in the US by 5X in recent years!) Data competence. These are all questions you’ll need to answer, and you’ll want to be able to manipulate the raw data yourself. You’ll predict trends and monitor competition. Also unsurprisingly, education hasn’t kept up with growth.

Certifications 52

Certifications User Testing Data Visualization Feedback Software 52

ProductPlan

SEPTEMBER 9, 2019

Product School was founded in 2014 and now maintains 20 campuses around the world where they offer certifications in Product Management. This involves (among other things) careful data collection, design awareness, and business knowledge. Product management leadership requires an ability to support their teams to victory!

Weak Development Team 49

Weak Development Team Construction Feedback Software Certifications 49

Userpilot

OCTOBER 20, 2023

The self-service model reduces customer dependence on your sales and customer success team , which reduces their workloads. As users engage with the product at multiple touchpoints inside, you also get access to lots of data to inform your product development decisions. This helps them to better understand customer needs.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Customer Experience 98

TIBCO - Thought Leadership

JUNE 10, 2020

I recently teamed up with Austrian customer Raiffeisen Bank , Dutch partner Connected Data Group , and German partner QuinScape to deliver a webinar entitled “Next-Generation Data Virtualization Has Arrived.” We talked about Erik’s latest insights on the European data and analytics market as well as his fast-growing business.

Data Visualization 124

Data Visualization Analytic Tools Automotive Webinar 124

Intercom, Inc.

SEPTEMBER 28, 2021

Product management varies depending on your industry, company stage, company leadership, or teammates. In recent years we have increasingly focused on upmarket, enterprise-scale customers. This is a natural evolution for many SaaS tools as they move towards a healthier economic model, as captured in Christoph Janz’s seminal 2014 blog.

Feedback Software 249

Feedback Software Product Management Product Manager User Testing 249

Intercom, Inc.

JULY 21, 2022

Along the way, we’ve interviewed trailblazers, business leaders, makers and doers to share their experience and insights on all things startup strategy, product management, design, marketing, customer experience, and much, much more. For Slack, that was clearly the engineering and dev communities, who love new tools.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

ProductPlan

APRIL 12, 2022

Slack began as a humble internal communication tool for a failed online game and ended up the fastest growing SaaS. Maybe that’s why Slack rose quickly to a special work tool. We set out to understand how the idea for an internal communication tool grew into a successful one. Built for enterprise companies.

Feedback Software 52

Feedback Software Analytic Tools Research Software Product Strategy 52

Business of Software Conference

JULY 26, 2016

Bill Janeway: The Rise & Fall Of Enterprise Software. Stephen Allott: Scaling Software Sales – Rules & Tools. Rita Gunter McGrath & Mike Sikorsky: Alarming The Enterprise – Software-Driven Inflection Points. Vince Darley: Making Sense of Big Data. Talks from BoS USA 2014.

Weak Development Team 70

Weak Development Team Data Visualization Customer Feedback User Testing 70

Business of Software Conference

MARCH 11, 2020

No one really cared about the Internet right from a commercial standpoint, and so I have a lot of good stories now that are funny but they weren’t funny at the time; including you know getting kicked out of many company when we were trying to sell can compete services into its software into it. Four years ago we left and today.

CTO Coach 52

CTO Coach Weak Development Team User Testing Customer Experience 52

Intercom, Inc.

JULY 16, 2020

As tech continues its path toward democratization, with better offerings available to more people, an odd contradiction has revealed itself: on the enterprise side of things, most software simply isn’t very good. In 2014, the company smashed expectations, earning $105 million in revenue – double what they had taken in the year before.

Reporting Tools 226

Reporting Tools User Testing Customer Experience Artificial Inteligence 226