The Product Coalition

FEBRUARY 15, 2021

Six Fallacies that Prevent Startups from Adopting Agile Successfully From 2010 to 2017, I worked several years in three Berlin-based, fast-growing startups in my capacity as Scrum Master, agile coach, and Product Owner. All startups built double-sided marketplaces, serving B2C as well as B2B customers. Participation is free.)

Agile 177

Agile Startups Technical Review Software Review 177

Intercom, Inc.

MAY 8, 2019

How do you keep up with such breakneck development? By building a nimble, swashbuckling team that relishes tackling new challenges on the high seas of marketing. During the course of her time there, she’s seen HubSpot grow from a small, plucky startup into a billion dollar household name.

User Testing 116

User Testing Customer Experience Inbound Research Software 116

Intercom, Inc.

APRIL 5, 2018

If users don’t stick around, they won’t learn and inevitably won’t share Duolingo with their friends. As VP of Marketing and Growth at Duolingo through 2017, improving retention was the top priority of Gina Gotthilf. In her five years there, she helped take Duolingo from 3 million users to more than 200 million.

Customer Experience 223

Customer Experience User Testing Customer Feedback Analytic Tools 223

The Product Coalition

JULY 14, 2022

Whether you are new to the position or you have your fair share of experience, there are some dangers for product managers that not many people talk about. All rights reserved to Activision Blizzard I like to think that I have a lot of experience building products. Time is a common variable for both. Pitfall 1982.

Product Research 118

Product Research User Testing Customer Experience Weak Development Team 118

Intercom, Inc.

JUNE 18, 2018

A few years ago, we had a seemingly simple problem to solve: our customers needed an easy way to set realistic expectations around their response times to conversations in our Messenger. That tiny, seemingly obvious improvement turned out to be the most upvoted update we shipped in 2017. The whole process took a while.

User Testing 222

User Testing Research Software Customer Experience Product Research 222

Intercom, Inc.

JULY 11, 2019

In a company’s early days as a lean, mean, business machine, it’s fairly easy for leadership to stay in sync with their users. But as the business becomes more successful – and there are resources to build a support team – additional layers begin to separate executives from their customers. Short on time?

Customer Experience 188

Customer Experience User Testing Research Software Customer Feedback 188

Mind the Product

MAY 25, 2018

In 2012, when I was working as part of the JustGiving team responsible for innovative products and disruptive business models, we decided to test how people could raise money for non-charitable good causes. Initially we worked with a team from ThoughtWorks for 12 weeks. This is what we did. 2012 – the Inception.

User Testing 113

User Testing Weak Development Team Onboarding KPIs Customer Experience 113

UX Planet

FEBRUARY 26, 2024

This analysis examines 186 comments in order to try to understand the psychological and practical reasons behind this discontent, uncovering concerns about unrealistic time expectations, lack of respect for expertise, limited skill assessment and ethical considerations surrounding unpaid work. Even at a contractual level, the context varies.

User Testing 89

User Testing Research Software Data Visualization Feedback Software 89

Intercom, Inc.

DECEMBER 4, 2019

More recently, however, I’ve realized that the technology industry at large struggles with such clarity and consistency – in marketing terms, there is often a difficulty developing a clear value proposition that aligns with product and brand identity. Brand Identity: When customers interact with your brand, is your value proposition clear?

Branding 209

Branding Weak Development Team Technical Review Airlines 209

Userpilot

JANUARY 10, 2022

Customer Success is a core growth driver for any SaaS business. In 2022, when the SaaS market is crowded with tons of similar products, the best ones are those who delight their customers regularly. Are still wondering how to keep your customers and make them love your product? What is customer success? No worries!

Feedback Software 94

Feedback Software Analytic Tools Research Software User Testing 94

Mind the Product

MARCH 26, 2020

Here I’ll explain how I did it, and I’ll share my personal experience of the process so that you can know what to expect from this transition. You go beyond developing a solution and like to be involved in the definition of the solution itself, giving your perspective and suggesting appropriate changes. Real-Life Experience.

Engineering 130

Engineering Research Software Product Management Product Manager 130

Generation Focus

OCTOBER 6, 2023

The Generation Focus team is very grateful to be a part of the vibrant EPIC People community. Our founder, Joanna Beer, appreciated the opportunity to meet with the EPIC team to share about Generation Focus’ work towards ensuring equity and inclusivity in research recruitment. It wasn’t all positive, though.

Product Research 62

Product Research Research Software User Testing Weak Development Team 62

PMLesson's Ace the PM Interview

DECEMBER 3, 2020

In 2017, a friend intro’d me to a tiny startup called Indigo Fair. since I had no real product experience. It’s been a wild adventure, so I wanted to share the end-to-end experience with you: how I prepared, mistakes I made, my hard-ball negotiation, the secrets behind compensation, and how my blog boosted Instagram’s interest.

Weak Development Team 98

Weak Development Team Customer Experience User Testing Feedback Software 98

The Product Coalition

JUNE 21, 2021

Many worked from home on tasks ranging from organising team activities via Slack, analysing data and collaborating on documents via Google Docs, to discussing strategies via Microsoft Teams and coaching clients via Zoom. But the experiences for many others who rely on tangible interactions with real people?—?they

Research Software 155

Research Software Data Visualization Software Review Technical Review 155

Mixpanel

JANUARY 12, 2023

We’ve run dozens of customer interviews, analyzed our competitors, tracked our customer lifecycle, and aligned with the company vision: now we’re finally ready to write copy. It’s absolutely rooted in the empirical data that gives an objective understanding of your customers’ paint points and desires. Keyword research.

Data Visualization 115

Data Visualization User Testing Research Software Product Research 115

Intercom, Inc.

FEBRUARY 1, 2018

In August of 2016, Rachel Hepworth embarked on a unique challenge: start a growth marketing team at one of the most successful startups of this generation – one that had long relied heavily on word of mouth. How did you get yourself into that position? Below is a lightly edited transcript of our interview. We got sales leads.

User Testing 174

User Testing Marketing Research Software Feedback Software 174

Department of Product

OCTOBER 5, 2023

Designed by a small, independent product team, Reflect is a rather beautiful new way to capture your notes, thoughts and ideas. Speaking of which, Microsoft has revealed it is developing a new feature for Outlook that will allow users to keep track of any meetings they can’t attend in person. Enjoy the rest of your week!

Analytic Tools 52

Analytic Tools Research Software Artificial Inteligence Data Visualization 52

UX Studio

APRIL 6, 2023

Your website’s design is crucial when you try to win over your users. Top 9 Web Design Companies UX studio Parachute Design Adchitects DD.NYC Embacy Bop Design League Design Agency Dotlogics 500 designs 1 – UX studio Award-winning web design company creating impactful experiences and powerful sites for all industries.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

UX Studio

APRIL 6, 2023

Your website’s design is crucial when you try to win over your users. UX studio Award-winning web design company creating impactful experiences and powerful sites for all industries. As a global design agency, we collaborate with both startups and enterprises worldwide and have broad experience in nearly every niche and industry.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

Sachin Rekhi

JUNE 25, 2017

Good Product Manager, Bad Product Manager - Ben Horowitz Let’s talk about Product Management - Josh Elman How to Hire a Product Manager - Ken Norton Be a Great Product Leader - Adam Nash PM at Microsoft - Steve Sinofsky What Distinguishes the Top 1% Product Managers from the top 10%?

Product Research 167

Product Research User Testing Analytic Tools Product Management 167

Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. Without this foundation, your marketing stack can become a set of siloed tools that will bog your team down in complexity.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Intercom, Inc.

MARCH 15, 2018

They’re the ones making sure your app is secure, that uptime looks good, and that the rest of your engineering org has the right tools to build features your users need and want. Will Larson has managed infrastructure teams for some of the biggest names in software. That was just a transformational experience.

Engineering 214

Engineering Feedback Software Onboarding KPIs Customer Experience 214

Userpilot

MARCH 25, 2021

It depends on your product’s positioning , the complexity of using it, and where you want to focus your marketing efforts. However, the business model that works for your product is ultimately chosen by your users. Of course, with a little help from a great onboarding experience. That’s the thing with ‘it depends’.

Demo 91

Demo Research Software Customer Experience Reporting Tools 91

Mind the Product

MAY 10, 2018

Its diverse linguistic, cultural, and economic user base makes it a daunting challenge, one that the start-ups operating out of global hubs like Silicon Valley and London don’t face until much later in their expansion lifecycle. User Skill Level. Skill and Language Challenges for Products (Courtesy: Rohit Raghav).

Feedback Software 110

Feedback Software Data Visualization Weak Development Team Customer Experience 110

UX Studio: Product Management

JULY 5, 2021

UX studio is an established design agency helping companies worldwide design impactful digital experiences. As an expert and an opinion leader in the UX field, we’ve reviewed the competency, portfolio, and former projects of New York design agencies to define the best user experience design agencies in New York , based on our judgment. .

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

Intercom, Inc.

OCTOBER 29, 2020

Short on time? Here are a few quick takeaways: Focus on your customers. In times of crisis, it helps to keep company values in mind – after all, they’re your North Star. Make it easy for customers to talk to you, and vice versa. I’ve been here quite a long time, and you’re obviously our CEO.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

The Product Coalition

DECEMBER 5, 2019

They run from ill-suited personal traits and the pursuit of individual agendas to frustration with the team itself. Read on and learn in this post on Scrum anti-patterns how you can identify if your Scrum Master needs support from the team. The Scrum Master is a servant-leader for the Scrum Team. Source : Scrum Guide 2017.

Weak Development Team 87

Weak Development Team Reporting Tools Agile Customer Experience 87

Mind the Product

NOVEMBER 16, 2017

The day before Mind the Product London 2017 we ran a forum for invited product leaders on a series of topics with some of the leading product managers from around the world. Developing Your own Team. Product leaders have many questions – and even more answers – about how best to develop and empower their teams.

Leadership 78

Leadership Weak Development Team Product Research Feedback Software 78

Intercom, Inc.

SEPTEMBER 30, 2021

In 2017, she started working as a product lead at the Chan Zuckerberg Initiative, building their infectious disease program and IDseq, an open-source online platform to spot movement of diseases across borders, the emergence of new illnesses, or the spread of drug-resistant strains. I felt like it was time. Liam: For sure.

Research Software 223

Research Software Feedback Software Data Visualization Artificial Inteligence 223

Intercom, Inc.

OCTOBER 5, 2022

Each person on your team has different needs, responds to feedback in different ways and evolves in different trajectories – and management should always reflect that. Even when you reach the perfect team dynamic – a new hire or budget cut can easily throw things off balance. What does good, actionable feedback look like?

Leadership 118

Leadership Feedback Software Weak Development Team Management 118

Business of Software Conference

MARCH 27, 2019

Scott Berkun, author of The Dance Of The Possible, spoke at Business of Software Conference USA 2017 about how to unlock your creativity and pursue it in your workplace. Now in 1884, the hot tech sector was not web development, wasn’t cloud computing. This is the time of railroads and telegraphy and the beginning of telephone.

Feedback Software 40

Feedback Software Research Software Weak Development Team Technical Review 40

Userpilot

JULY 23, 2020

So, in this blog we’ll show you how to keep your customers happy with a targeted retention strategy. And remember – happy customers are paying customers. You’re signing up new users for your SaaS product every day. Leads are quickly turning into users and you’re thinking: “Job done. Congratulations!

Research Software 69

Research Software Feedback Software Strategy Marketing 69

Amplitude

MAY 17, 2017

When there’s so much data to work with, it’s easy to get careless and assume that the numbers right under your nose are always telling you the truth: A new piece of code breaks your homepage , but after looking at your analytics you see that users are spending more time on it than ever —and therefore must be more engaged.

Data Visualization 71

Data Visualization Analytic Tools Software Review Technical Review 71

UX Studio: Product Management

JUNE 12, 2018

As a good start, it made many realize that even big organizations like Facebook should act more responsibly and can actually even face challenges in court about the way they treat their users But we should go further! This dire quote speaks about the misaligned values product creators and their customers pursue.

Research Software 100

Research Software User Testing Data Visualization Customer Experience 100

The Product Coalition

FEBRUARY 8, 2020

Hence, if you recognize some anti-patterns in your daily work, why don’t you ask the rest of the Scrum Team for support? The Role of the Product Owner According to the Scrum Guide “The Product Owner is responsible for maximizing the value of the product resulting from work of the Development Team.” Source : Scrum Guide 2017.

Weak Development Team 78

Weak Development Team User Testing Product Research Technical Review 78

Intercom, Inc.

AUGUST 15, 2018

At Reddit, he led a team of 35 – none of whom knew how to manage other engineers. He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. Short on time?

Engineering 141

Engineering Leadership CTO Coach Feedback Software 141

Intercom, Inc.

OCTOBER 10, 2019

Only by communicating their different experiences of the same object, do they realize what is truly in front of them. As the publisher and founder of Rosenfeld Media , he works with authors and speakers to try to make sense of the user experience and how it can make the world a better place. Short on time?

UX 168

UX Research Software Reporting Tools Analytic Tools 168